室外泳池；躺椅
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極光海灘 Spa 度假村的評價

4.5 out of 5
極光海灘 Spa 度假村
Quarter 5, Phu Hai Ward, Phan Thiet, Binh Thuan

評價

9.0

卓越

10 分評分，優異；145 則評價中有 87 則" "
8 分評分，不錯；145 則評價中有 47 則" "
6 分評分，一般；145 則評價中有 7 則" "
4 分評分，欠佳；145 則評價中有 3 則" "
2 分評分，很差；145 則評價中有 1 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

WAI KIT

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hope can replace the hair dryer

8/10 不錯

yen fen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
愉快的度假時光
服務人員都非常的熱情主動.房間非常舒適.
於 2017 年 10 月住了 6 晚
Dear Yen Fen, We would like to thank you for having taken the time to comment on your recent stay at Aroma Beach Resort & Spa We are happy for your really enjoying our services and specially your satisfaction our rooms styles We look forward to welcoming you again, hopefully soon, at Aroma Beach Resort & Spa Kind regards, Pham Thi Anh Thao (Ms.) Reservation Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
beautiful
room is nice and spacious. Peaceful environment.

8/10 不錯

CHUAN CHUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
環境舒適的渡假飯店
住了2晚，除了早餐種類太少、浴室熱水不穩定外，總體感覺不錯。有進步空間

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
海景自助早餐很不錯，酒店很貼心，記得我們是三人行的，早已預備好三人份量的東西。

6/10 一般

Chui

讚好：整潔度和客房舒適度
It is good area with the great hotel.

10/10 優異

XINGYU (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
早餐美味，泳池很好，服务很好，安静
环境安静，酒店早餐美味，房间设施齐全，服务友善，住得比较满意，略有不足的是房间沐浴露、洗发水香味比较难接受，类似豆蔻香料味道，SPA是男按摩师，没有女按摩师

8/10 不錯

Mickey (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服務非常好...只是酒店位置離主要店鋪等地方較遠

10/10 優異

Shinya

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

8/10 不錯

Ramona

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Modernes Hotel mit wunderschönem Außenbereich ( großes Lob an die Gärtner ;) Direkte Blick aufs Meer wenn man am Pool auf den guten Liegen liegt. Frühstück sehr vielfältig und sehr geräumige Bungalows!
於 2024 年 1 月住了 3 晚

10/10 優異

Christoph Dominik

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 20 晚

10/10 優異

hyukin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
만족스런 숙박시설. 다만 가격이 다소 높게 책정된 느낌.
깔끔하고 분위기 좋은 리조트 호텔. 조식은 리조트 퀄리티에 비하여 조금 떨어지는 느낌.
於 2023 年 12 月住了 2 晚

8/10 不錯

Kurt

於 2023 年 11 月住了 5 晚

10/10 優異

Hei Lam Jovany

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My stay at Aroma Beach Resort & Spa from 9-12 Oct 2023 was nothing short of exceptional. The upgrade to a sea view bungalow set the tone for an outstanding experience. The staff's warm reception and especially the staff who drove and provide me efficient room introduction were outstanding. Meticulous housekeeping ensured a consistently clean and comfortable room. The complimentary breakfast featured an extensive spread of local food, complemented by unique poolside beverages, adding to the enjoyment. Swimming pools not excessively large, were decent enough to enjoy a refreshing swim. Notably, the resort was undergoing maintenance, but a thoughtful letter prepared me for potential disruptions, which, surprisingly, were minimal and unobtrusive. The room met high standards, with the only minor drawback being weak bathroom water pressure. I was delighted to see the resort's consistent excellence during my stay, even seven years after my previous visit. I highly recommend Aroma Beach Resort & Spa to those seeking a tranquil beachfront escape in Muine. It's worth noting that the Google Maps rating might not reflect the true quality of the resort. Photos matched reality, and the exceptional service made it challenging to single out individual contributions. This compelling experience led me to emphasize the resort's high standards and my desire to return in 2024.
於 2023 年 10 月住了 3 晚

10/10 優異

Thi Quynh nhu (VANCOUVER)

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very nice quiet and super clean place - beautiful pool Staffs excellent service Nice quiet at nite No music our party Breakfast really good many choice Will be back soon 5 ****
於 2023 年 9 月住了 1 晚

10/10 優異

Thi Thu Trang

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Bel lieu.
於 2023 年 7 月住了 7 晚

10/10 優異

Dung

於 2023 年 6 月住了 1 晚

10/10 優異

jihyeon

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚

10/10 優異

Akiko

讚好：整潔度、職員與服務和住宿狀況
Smooth check-in. Super nice staff. Tranquil surroundings. Delicious breakfast. Upgraded room. Definitely go back other time.
於 2023 年 3 月住了 1 晚

10/10 優異

Janick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
SUPER SEJOUR
Très bel hôtel impeccablement entretenu situé sur une très jolie plage propre et nettoyée par l’hôtel Très belle piscine Petit déjeuner excellent et très copieux À notre arrivée nous avons été surclassés gratuitement et nous avions donc une chambre avec vue sur la mer Le personnel est très serviable, chaleureux, souriant et toujours prêt à vous aider Nous recommandons vivement cet hôtel Petite info : nous avons loué un scooter en face de l’hôtel pour sillonner plus facilement et nous recommandons d’aller manger des fruits de mer directement chez les pêcheurs en contrebas de la route en bord de mer au fishing village de Mui Né.
於 2023 年 2 月住了 3 晚

10/10 優異

Elin

讚好：整潔度、職員與服務和住宿狀況
Bra!
Superfint hotell med härligt läge precis vid stranden. Mysig restaurang med god mat och frukostbuffé. Väldigt trevlig och hjälpsam personal, om än lite bristande språkkunskaper.
於 2022 年 12 月住了 7 晚

10/10 優異

Daniel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pros The staff are all very very friendly! Ignore the comments from 2 years ago or more, this is not the case anymore. Everyone greeted us with a smile and tried to go the extra mile, even when they couldn’t speak English. The hotel grounds are B E A U Tiful. We had a free upgrade to the village bungalows and it was amazing! The bathroom has all sorts of amenities you would expect from such a hotel and we got two towels per person plus a bath mat. In our room was a kettle, tea and coffee, a fridge with buyable drinks plus free water. The seaview from the restaurant is stunning, especially as you can watch the sunset from where you eat! Just make sure you wear mosquito spray before you go for dinner or you’ll get eaten alive like we did the first night 😜 The pool area is very nice with plenty of loungers and clean. There are towels available at the pool. Cons Shower is very nice but the water is not very pressurised, could only just about wash my fine short hair! Also the shower head holder was not adjustable and it is placed at an awkward angle so when you turn the shower on it makes the bathroom floor really wet. The worker’s English proficiency is very bad, this needs massive improvement! As it is an issue with alot of the staff in guest service points (reception, restaurant, pool bar) I feel that the hotel should provide an English course for their personnel. So many times it took the receptionists forever to understand us,e.g. when we asked to borrow a bicycle.

8/10 不錯

Reinhard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 4 晚

10/10 優異

Philipp

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tolles Hotel, sauber, tolle Zimmer schön gestaltet und komfortabel. Der Strand ist wunderschön. Wir hatten Glück und es waren kaum andere Gäste da und man hatte den Strand & Pool quasi für sich allein. Der Garten und das Poolgelände sind sehr sauber und gepflegt. Die Mitarbeiter sind sehr freundlich . Das Frühstück ist sehr gut sowohl asiatisch wie auch europäisch. Bis in die statt und zu anderen Restaurants ist es ein Stück, dies lässt sich aber gut über GRAB (Taxi) regeln. Dafür hat man hier am Strand weniger Menschen und mehr Ruhe…
於 2022 年 11 月住了 5 晚
Tho/Mr 於 2022年11月26日的回應
Dear Mr. PhilippGreetings from Aroma Beach Resort & Spa!We are very happy to hear this from you and we will try to serve you better in the nearest future.Thank you & we look forward to welcoming you back AromaBest regards

8/10 不錯

Romy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
sehr zu empfehlen
於 2022 年 11 月住了 8 晚
Tho/Mr 於 2022年11月26日的回應
Dear Mr/Ms. RomyGreetings from Aroma Beach Resort & Spa!Thank you very much for your complimentsWe look forward to serving you next time.Best regards

8/10 不錯

Daniel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tolles Resort
Die Hotelanlage ist herlich, sehr schöner Garten mit Palmen und ein riesen Pool. Alles ist sehr sauber und gepflegt. Der Service ist sehr gut und die Mitarbeiter sind sehr freundlich und Aufmerksam. Der Anlage liegt direkt am Strand der ebenfalls sauber war. Wir kommen gerne wieder.
於 2022 年 8 月住了 3 晚
Aroma Resort Sales Team 於 2022年8月18日的回應
Dear Our Valued Guest, Thanks you for valued comment during your holiday. Hope see you soon on the next time

10/10 優異

Long (San Jose)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Okay
於 2022 年 4 月住了 2 晚
DUYEN PHAM 於 2022年4月17日的回應
Thanks you for your comment. See you soon.

10/10 優異

Uk

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 4 月住了 2 晚

10/10 優異

CHO

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
빠른 체크인,아웃 좋았습니다.
빠른 체크인과 빠른체크 아웃은 좋았습니다. 객실은 넓은편입니다.
於 2020 年 7 月住了 1 晚

10/10 優異

真實旅客

於 2020 年 2 月住了 7 晚

10/10 優異

JIHYE

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

8/10 不錯

真實旅客

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
더블룸 위층이 트리플룸이지만 입구가 반대쪽이라 돌아다녀야합니다. 모기가 있지만 약과 퇴치기가 구비되어있습니다. 수영장이좋습니다. 레스토랑가격과 맛도 적당합니다. 조용한분위기라좋습니다. 은행고시가격으로환전을해줍니다
於 2020 年 1 月住了 3 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Politeness xx room was a bit far from beach and bed was to soft everything was ok property a bit tired
於 2019 年 12 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
cool !!!!!
one of the best in this area
於 2019 年 10 月住了 2 晚

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I didn't like the hotel try to push to check out too much
於 2019 年 10 月住了 1 晚

10/10 優異

HahnYoung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
강추입니다.
객실이 매우 깔끔하고 수영장도 해변과 붙어있어 편리합니다. 호텔 음식점도 외부에 나갈필요 없을 정도로 가격이 합리적이고 메뉴도 다양합니다. 리셉션에서 지프투어도 예약가능하고 돌아가는 버스표 보여주시면 버스회사에 연락하여 호텔로 들르게 해 주더군요. 직원들도 전체적으로 친절합니다.
於 2019 年 8 月住了 2 晚
Pham Thi Anh Thao (Ms.) 於 2019年9月3日的回應
Dear HahnYoung Thank you so much for taking the time to give us your feedback We are very happy to hear you enjoyed our resort. Especially, swimming pool, restaurant and staff We do hope to have the opportunity to welcome you back to the beautiful Aroma Beach Resort & Spa in the near future and hope that other visitors will find your review inspiring!

8/10 不錯

Tham

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

8/10 不錯

yanglae

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
마음에 들었지만 중심가랑 멀고 비치쪽 관리가 미흡하여 아쉬웠습니다. 방 앞에 다르누방이 바
전반적으로 마음에 들었지만~~~
於 2019 年 8 月住了 1 晚

6/10 一般

YANGSEOK

讚好：整潔度、住宿狀況和客房舒適度
약한 수압... 좌절...
44호실에 묵었는데 아주 수압이 약했음. 조식은 괜찮은 편. 수영장도 관리가 잘된 편임
於 2019 年 8 月住了 3 晚

8/10 不錯

Jihyang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
직원들은 모두다 매우친절하고 영어도 잘해요 마사지는 최악중 최악이였어요 제등에 손톱긁힌 상처가...엄청 속상하네요
於 2019 年 6 月住了 2 晚
Pham Thi Anh Thao (Ms.) 於 2019年6月28日的回應
Dear Ms. Jihyang, We would like to thank you for having taken the time to comment on your recent stay at Aroma Beach Resort & Spa and we are very happy that overall you have enjoyed your stay with us. Specially, your impression with our staff "All of the staff are very kind" We welcome all feedback which allows us to continually improve our services and standards across the resort, and we will do our utmost to improve the aspects mentioned about massages We look forward to welcoming you again, hopefully soon, at Aroma Beach Resort & Spa Kind regards,

10/10 優異

真實旅客

於 2019 年 6 月住了 1 晚

10/10 優異

GICHEL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
친절한 서비스, 좋은 시설을 통해서 좋은 여행추억 만들어갑니다.
於 2019 年 4 月住了 1 晚
Pham Thi Anh Thao (Ms.) 於 2019年6月28日的回應
Dear The valued guest, Thank you so much for your feedback. We are glad to hear that you enjoyed your stay with us. We definitely look forward to welcoming you back in the near future. Best Wishes,

10/10 優異

Hee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
가족들끼리 편히 쉬었다 갈수 있는 호텔
야자수 잎으로 지붕을 장식했는데 좋은 분위기를 느낄 수 있었음. Swimming Pool은 beach와 연결되었있음. 가족들과 편안하게 쉬었다 갈 수 있는 호텔 Room 내에 반신욕을 할 수 있도록 작은 욕조가 구비되어 있으나 욕조에 물을 채우는데 시간이 많이 걸림. 욕조에 물마개가 없어서 아쉬웠음
於 2019 年 4 月住了 1 晚
Pham Thi Anh Thao 於 2019年6月5日的回應
Dear Hee on, We would like to thank you for having taken the time to comment on your recent stay at Aroma Beach Resort & Spa and we are very happy that overall you have enjoyed your stay with us. We assure you that all of your comments will be taken into consideration, and that we will do our utmost to improve the aspects mentioned "욕조에 수도꼭지가 없어" We look forward to welcoming you again, hopefully soon, at Aroma Beach Resort & Spa

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service was awesome and staffs are very attentive and friendly. Highly recommended!
於 2019 年 4 月住了 2 晚
Pham Thi Anh Thao (Ms.) 於 2019年5月23日的回應
Dear Valued guest, Thank you so much for taking the time to give us your feedback We are very happy to hear you enjoyed our resort and we thank you for taking the time to review us. We do hope to have the opportunity to welcome you back to Aroma Beach Resort & spa Muine in the near future and hope that other visitors will find your review inspiring! With warmest regards!

8/10 不錯

Jimmy sparre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 10 晚

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務
Die Gesamtanlage, Oberflächlich betrachtet ist ein Traum - ohne Frage! Aber bereits nach einigen Stunden kann man sehen, das die Instandhaltung sehr vernachlässigt wird. Das Frühstück war toll, reichhaltige Auswahl, sehr sehr lecker. Das übrige Essen im Restaurant ist nicht zu empfehlen, alles eher kunterbunte Fertiggerichte-nichts besonderes. Das Personal konnte durch die Bank weg leider kein Englisch, das hat die Kommunikation sehr beschränkt. Ich habe schnell verstanden das sich das Hotel auf russische Gäste konzentriert. Ich finde das nicht schlimm, aber dann kann man auf der Homepage erwähnen. Ich hätte schon allein deshalb ein anderes Hotel ausgewählt. Für diesen Preis ist das Hotel nicht weiter zu empfehlen. Eine „ok“ Massage im Spa Bereich und das Wasser auf dem Zimmer was man danach tatsächlich berechnet wird, runden das Gesamtpacket leider sehr negativ ab.
於 2019 年 3 月住了 2 晚
Pham Thi Anh Thao (Ms.) 於 2019年5月21日的回應
Dear Valued guest, We would like to take this opportunity to express our sincere thanks for considering Aroma Beach Resort & Spa as your accommodation choice for your trip to Phan Thiet – Mui Ne on this occasion, and for taking the time to share your valuable feedback We highly appreciate for your positive comment that the breakast was great, rich selection, very delicious and our massage. In regarding to maintenance and english skills for employees as you mentioned, we will take it into account, and try our best of what we are able to do in the future. Once again, we thank you very much indeed for your feedback and support, and do look forward to welcoming you back to the hotel with utmost attention. With warmest regards!