Nashua Pheasant Lane Mall Hotels

"It is very clean and good location "

"Our first room the bathroom door wouldnt close and the TV didnt work. The second room everything was fine but the lamp on the nite stand didnt have electrical plugs to charge cellphones."

"This is the second time we have stayed at this particular Hyatt Place. I requested a king size bed for 2 nights and ended up with 2 doubles. When I went to speak with the front desk, there was a long line. I waited for a bit, but she seemed to be the only person. Anyway, we decided to stay in the room. We were on the third floor and the ice machine would not stop beeping. I went to the front desk, still only 1 person and a line. I told them and they said they would take care of it and they did. I could speak with them in the morning. The next morning, the person who helped with the breakfast was wonderful, friendly, kept everyone smiling. I saw that your company could make specialty coffees and went to get one and speak about the room. Again, there was only 1 person and so many people in line. I didn't wait for the room or coffee. The ice machine was beeping again the next night. I called the front desk and someone came up to fix it. The last morning, I was able to speak with the young lady I told her what happened and she didn't say a word except if I wanted my receipt. We left Sunday May 10th. Whomever was working around 11am needs some help. More training, something. Go ahead and secret shop her. She is not good for the Hyatt name."

"This is an absolutely gorgeous hotel very well maintained very clean. The staff is very professional and helpful. I am in a wheelchair and could not access the continental breakfast area to make a waffle and every day an employee helped me. For other disabled guest, I will say that the coffee area and the breakfast area are definitely not handicapped accessible so if you come here, ask for help"

"Nice hotel"

"Highly recommended! Totally worth it!"

"Meh. This property needs some love. Worn carpets, front door on the fritz, leaky ceiling in the breakfast area, broken Nespresso machine, ice maker not working. The buffet was pretty sad - lukewarm coffee, waffles that were barely edible, and just generally not worth the price. I’ve stayed at the other AC Mariott in Somerville and it was MUCH better. Likely won’t book again. On the upside, it’s located next to a lovely walking path. "

"I stayed with my husband and toddler for five days. They gave us a free room upgrade at check-in. We picked this hotel for the location since it was convenient for highway access. We're originally from the area so we knew what we were looking for. Our room was clean and comfortable and had a nice view of the lake. They provide a good breakfast with decent eggs and tasty pancakes. There's plenty of free parking. If I was a tourist, I probably wouldn't want to stay here since I wouldn't say it's exactly modern or has an overall good vibe. It's slightly depressing and it might be a combo of the dated decor and building and also the sad looking clientele. That said, the employees are nice and helpful and the rooms are clean so if you're strapped for cash and just need a bed to sleep in it's fine. But it's not one of those places you go to for the ambiance."

"not too bad of a place for a one night stay! everyone was nice. it did the job for us. "