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亞歷山大酒店的評價

2.5 out of 5
亞歷山大酒店
12th and Spruce Streets, Philadelphia, PA

評價

9.0

卓越

10 分評分，優異；1080 則評價中有 686 則" "
8 分評分，不錯；1080 則評價中有 244 則" "
6 分評分，一般；1080 則評價中有 90 則" "
4 分評分，欠佳；1080 則評價中有 38 則" "
2 分評分，很差；1080 則評價中有 22 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

7.8/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

Cherry

不滿：住宿狀況
This is a very old family hotel with outdated equipment. Although it allows me to imagine that era, I still hope that if the bedding can be replaced with modern ones, it will be worth recommending;
於 2023 年 12 月住了 2 晚
Front Desk 於 2024年1月1日的回應
Thank you for choosing us

10/10 優異

Fangmei

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
In a quiet neighborhood, will some restaurants.
於 2023 年 6 月住了 7 晚
Front Desk 於 2023年6月21日的回應
thank you for choosing us :)

6/10 一般

Gao

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The works were good, but the hotel is old, the bed is hard an d small, toilet doesn't work, I have stayed inthree-days around Christmas , two days elevator was not working in two days, even the toilet paper was so hard two. Location is good.
於 2021 年 12 月住了 3 晚
Keisha A. 於 2021年12月27日的回應
Thank you for your review. We do apologize that your stay did not meet your expectations. Please return in the future so we can have another chance to meet your needs.

10/10 優異

Reed (Williamsburg)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent choice for a stay in Philadelphia. Walking distance to restaurants, bars, and all the important sights.
於 2024 年 4 月住了 2 晚

2/10 很差

Elizabeth

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
I can honestly say I will NEVER stay here again! I love Philadelphia and have stayed at several outstanding hotels before and know parking is an issue BUT having to park 3 blocks away no way. Besides our room was so small, no room for a chair or desk. Very depressing colors, smells and overall not comfortable. We tried to find things to keep us busy so we wouldn’t have to go back until we were so tired we could just fall asleep as soon as possible. If I could I would have moved to another hotel, but this place was already expensive and financially not a good idea to move, so we just dealt with it. We stayed 2 very long days
於 2024 年 4 月住了 2 晚

10/10 優異

thomas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The best recommendation is that we plan to stay there again when we return to Philly. Kudos to all the staff. The fresh croissants and afternoon free social hour were unique and especially memorable.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年5月1日的回應
Thank you for your feedback. We're happy to hear you enjoyed your stay with us.

10/10 優異

stephen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Alexander Inn 於 2024年5月1日的回應
Thank you for your feedback.We hope to see you next time you're in Philadelphia

10/10 優異

Chris

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice stay in Philly. Staff was friendly and very helpful.
於 2024 年 4 月住了 3 晚
Alexander Inn 於 2024年4月30日的回應
Thank you for your feedback.We're happy to hear you've enjoyed your stay with us. We hope to see you next time you're in Philadelphia.

10/10 優異

renee

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great location, clean and staff was very friendly and accommodating.
於 2024 年 4 月住了 1 晚
Alexander Inn 於 2024年4月29日的回應
Thank you and we hope to see you again soon.

10/10 優異

David (Rockville)

家人同遊
讚好：整潔度和職員與服務
An older, non-corporate hotel in a great location. Liked the breakfast and happy hour area. The property condition is getting a bit tired (such as the bathrooms) but the old tile work and other decor makes up for that with charm. The breakfast is adequate with cereals, fruit, HB eggs, yogurt, breads, and coffee. Suggested parking is in a garage about 3 blocks away. Philly is such a nice place to visit!
於 2024 年 4 月住了 1 晚
Alexander Inn 於 2024年5月2日的回應
Thank you for your feedback, please let us know if there anything we can do during your stay with us.

6/10 一般

Stephen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Alexander Inn 於 2024年4月26日的回應
Thank you for staying with us

4/10 欠佳

Venkatesh

家人同遊
不滿：整潔度、設施服務和住宿狀況
Very small room for the high price.
於 2024 年 4 月住了 1 晚
Keisha A 於 2024年4月23日的回應
Thank you for staying with us. We apologize that the space was not sufficient for you. For future reference, Book our Deluxe Queen, Deluxe King or Double Double for more space.

10/10 優異

Martin

讚好：整潔度、職員與服務和住宿狀況
Great service from staff
於 2024 年 4 月住了 1 晚
Alexander Inn 於 2024年4月21日的回應
Thank you for your feedback.We hope to see you next time you're in Philly

10/10 優異

Scott

於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年4月21日的回應
Thank you for your feedback. We hope to see you next time you're in Philadelphia.

10/10 優異

Jialu

讚好：整潔度、職員與服務和住宿狀況
Great stay. Room was clean and staff were friendly. Free wine and cheese was a pleasant surprise too!
於 2024 年 4 月住了 1 晚
Front desk 於 2024年4月20日的回應
Thank you so much for your feedback :) we are looking forward to your next stay with us.

10/10 優異

Beth

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We really enjoyed the boutique atmosphere of the hotel - the staff seemed to take extra care to make us feel welcome. Loved the coffee that was always available downstairs and the nightly happy hours. Our room was always clean when we came back in the afternoon!
於 2024 年 4 月住了 3 晚
Alexander Inn 於 2024年4月15日的回應
Thank you and we hope to see you soon.

8/10 不錯

Mary Ryan

於 2024 年 4 月住了 1 晚
Alexander Inn 於 2024年4月15日的回應
Thank you.

6/10 一般

Dana

伴侶同遊
Great neighborhood
於 2024 年 4 月住了 2 晚
Alexander Inn 於 2024年4月15日的回應
Thank you and we hope to see you again.

8/10 不錯

Joaquin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was our first stay. I did not give 5 stars to the property but the staff and location is great. The property has been very well kept and is a fine place to stay and we will be there again.
於 2024 年 4 月住了 1 晚
Alexander Inn 於 2024年4月15日的回應
Thank you

8/10 不錯

Sheila

讚好：整潔度和職員與服務
It’s- nice quaint and quiet. Free cocktail hour with hors doeves and wine and beer. Free breakfast. I was allowed to check in super early which was helpful. Very helpful. Not a place for kids … more adult themed. The tv and remote control were soooo dated. All in all it was fine for the price. Clean. Just dated. The staff were very awesome and helpful.
於 2024 年 4 月住了 1 晚
Front desk 於 2024年4月11日的回應
Thank you for your feedback.We're happy to hear you enjoyed your stay with us.Thank you for choosing us

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very homely and quiet Nice atmosphere Great staff
於 2024 年 4 月住了 4 晚
Front desk 於 2024年4月10日的回應
Thank you for your stay with us

8/10 不錯

Keith

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Front desk 於 2024年4月10日的回應
Thank you for your feedback. Thanks for choosing us, We hope to see you next time you're in Philadelphia.

8/10 不錯

Thomas

於 2024 年 4 月住了 3 晚
Front desk 於 2024年4月10日的回應
Thank you for staying with us

10/10 優異

Greg

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff was unbelievably helpful. The social event was very nice.
於 2024 年 4 月住了 1 晚
Alexander Inn 於 2024年4月8日的回應
Thank you. We hope to see you again soon.

6/10 一般

Nancy

家人同遊
讚好：整潔度、設施服務和住宿狀況
Close to my Son’s restaurant. Wasn’t happy when they tried to put me in a room with a twin bed, but I stood my ground.
於 2024 年 4 月住了 1 晚
Front desk 於 2024年4月10日的回應
Thank you for choosing to stay with us.

6/10 一般

QIONG

家人同遊
old
於 2024 年 4 月住了 1 晚
Alexander Inn 於 2024年4月4日的回應
Thanks for your stay with us

10/10 優異

mary

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月30日的回應
We appreciate your feedback. Thank you for choosing to stay with us.

10/10 優異

Leslie (Silver Spring)

讚好：整潔度和職員與服務
Historic property that could use a little more upkeep but was very safe and clean with friendly staff and terrific location. We could walk to most attractions, both cultural (Philadelphia Orchestra) and historic (Liberty Bell, etc.). Terrific restaurants very close by. Highly recommend for location and price.
於 2024 年 3 月住了 3 晚
Alexander Inn 於 2024年3月27日的回應
We appreciate your feedback. Thank you for choosing us. We hope to see you next time you're in Philadelphia.

4/10 欠佳

Anthony

多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Check in was made very difficult. The room I booked and paid for, I couldn't open the door. Was made to feel like I was in the wrong and ended up in a room that was not the same in price or space. No price accommodation was offered. I to;d the clerk I was tired from traveling and was told, "you don't look tired, you look angry".
於 2024 年 3 月住了 2 晚
Alexander Inn 於 2024年3月26日的回應
We thank you so much for your feedback..

10/10 優異

THOMAS

於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年4月15日的回應
We are delighted that your stay was pleasant.

4/10 欠佳

Kim (Annandale)

於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年4月15日的回應
We thank you so much for your feedback.

10/10 優異

Roberto

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Front desk 於 2024年4月11日的回應
Thank you for staying with us

8/10 不錯

John

讚好：整潔度、職員與服務和住宿狀況
We only stayed overnight for a hospital visit the next day.
於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年3月22日的回應
Thank you for choosing to stay with us and we hope to see you again soon.

6/10 一般

Ayala

讚好：整潔度
於 2024 年 2 月住了 1 晚
Alexander Inn 於 2024年3月22日的回應
We thank you for your feedback and we hope to see you again soon.

10/10 優異

Ann (Pittsburgh)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I thought the Inn was great. I had a small, attractively decorated single room which was quiet. The staff were very nice and the breakfast and the room in which it was situated were nice. It’s a continental breakfast with some good protein options. The location is wonderful…lots of funky shops and good restaurants around. My only quibble is minor…no coffeemaker in the room and I don’t think an urn is available 24/7 as in some hotels. But they do open up at 7.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月19日的回應
We are glad to hear you had a great time. Thank you for staying with us and we hope to see you again soon.

10/10 優異

Amaro

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staying at the Alexander Inn was a very nice experience. We appreciated the small intimate setting that felt more relaxed than the large hotels with lots of bells and whistles. The breakfast was fine, and it was nice to have daily drinks and snacks. The location was very convenient being able to walk to most places in Philly. We appreciated the quiet location despite being in a big city.
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年3月19日的回應
It's great to hear that you had a nice stay. We hope to see you again soon.

8/10 不錯

ROBERT (Columbus)

Great
於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年3月19日的回應
Thank you for staying with us. We hope to see you soon.

10/10 優異

Andrea

於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年4月8日的回應
Thank you for staying with us. We hope to see you soon.

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Alexander Inn is a great place to stay in downtown Philly. It is in a nice neighborhood and close to everything we enjoy in the city. The staff are top-notch, as well. When we had an issue with our room, they jumped into action and moved us to another room without delay. Couldn't ask for better service. We will definitely stay here again.
於 2024 年 3 月住了 2 晚
Alexander Inn 於 2024年3月18日的回應
We are so exciting you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 優異

Gulnara

於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年4月4日的回應
Thank you for staying with us

8/10 不錯

Dale

於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年4月4日的回應
Thank you for choosing us

6/10 一般

Carolyn

多人同遊
I have stayed at the Alexander for several years and this year I noticed a shift. The initial check In was met with a disinterested staff member who was on her cell phone. The room had stains on carpet and the sink was loose from the wall. The evening reception area was excessively decorated in dark burgundy. The covers over the furniture, table clothes and the uncomfortable covers over the chairs. The flashing tip box was also a little over the top. The area outside the hotel also seemed to had declined since our last visit. I love the architecture and the location.
於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年3月11日的回應
We thank you so much for your feedback and hope you will come back to stay with us again.

10/10 優異

Linda

多人同遊
讚好：整潔度、職員與服務和住宿狀況
A
於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年3月8日的回應
Thank you for choosing us.We hope to see you next time you're in Philadelphia.

6/10 一般

Paula

Nice place, very convenient to the flower show!
於 2024 年 3 月住了 2 晚
Alexander Inn 於 2024年3月8日的回應
Thank you for choosing us.

10/10 優異

Marquise

讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in.
於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年3月6日的回應
Thanks for choosing us.

8/10 不錯

Dennis

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel itself is well-maintained, the staff was extremely helpful, and we liked the wine and cheese tasting in the evening. One negative is the amount of noise on the street all night long.
於 2024 年 3 月住了 1 晚
Alexander Inn 於 2024年3月6日的回應
Thank you for your feedback.We're happy to hear you enjoyed your stay.

10/10 優異

Anthony

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Alexander has a lovely, cozy vibe and is not the typical corporate "cookie cutter" arrangement. Front desk and food area staff are extra nice. This place is warm, unique and human scale.
於 2024 年 2 月住了 2 晚
Alexander Inn 於 2024年2月29日的回應
We are exciting that you enjoyed your stay. Thank you for choosing to stay with us. We hope to see you again soon.

6/10 一般

Mary

伴侶同遊
不滿：職員與服務和住宿狀況
Needs some updates in rooms. Tired looking carpets, bedding rough, blinds broken. Desk assigned us a room with 2 doubles instead of queen and blamed Expedia even though I had confirmation directly from hotel. Did change room but grudgingly. Gave no hotel info at checkin about free snacks and breakfast.
於 2024 年 2 月住了 1 晚
Alexander Inn 於 2024年2月26日的回應
We are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 優異

Jake

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Happy hour
於 2024 年 2 月住了 1 晚
Alexander Inn 於 2024年2月22日的回應
We are happy that you enjoyed the wine social. Thank you for choosing to stay with us. We hope to see you again soon.

10/10 優異

Philipp

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Alexander Inn 於 2024年2月21日的回應
Thank you for choosing to stay with us. We hope to see you again soon.