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費城福吉谷皇冠假日酒店 (IHG 旗下酒店)的評價

3.5 out of 5
費城福吉谷皇冠假日酒店 (IHG 旗下酒店)
260 Mall Blvd, King of Prussia, PA

評價

8.4

很好

10 分評分，優異；1001 則評價中有 492 則" "
8 分評分，不錯；1001 則評價中有 305 則" "
6 分評分，一般；1001 則評價中有 102 則" "
4 分評分，欠佳；1001 則評價中有 59 則" "
2 分評分，很差；1001 則評價中有 43 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Ding

讚好：整潔度、職員與服務、設施服務和住宿狀況
一切都很满意，除了不提供一次性拖鞋
於 2024 年 3 月住了 2 晚

8/10 不錯

Chia Wen

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

chunfang

於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 1 晚

8/10 不錯

真實旅客

於 2019 年 3 月住了 1 晚

8/10 不錯

Mei Hui

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel is in the location that is close to the largest shopping mall, only walking distance. And the facility is good if the wifi was not broken during my stay.
於 2018 年 10 月住了 1 晚

10/10 優異

beiguo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错
酒店虽然有点老，但是还不错，去商业中心步行即可。
於 2018 年 10 月住了 1 晚

10/10 優異

St (LA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚

8/10 不錯

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

10/10 優異

Lisa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely room, exceptional towels! Great stay
於 2024 年 4 月住了 1 晚

10/10 優異

Ebonee

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very Clean with Great Customer Service!
於 2024 年 4 月住了 1 晚

10/10 優異

Christina

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice hotel staff. Beautiful lobby with a bar. Very convenient location.
於 2024 年 4 月住了 1 晚

10/10 優異

Simone

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location! Clean room! Friendly and easy check in process. Overall great value!!!
於 2024 年 4 月住了 1 晚

10/10 優異

Terrence

讚好：整潔度、職員與服務和住宿狀況
was there for wrestlemania. enjoyed our stay
於 2024 年 4 月住了 1 晚

10/10 優異

Deborah Jane

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This was our first time at this Hotel and even our first time in Pennsylvania. This hotel was awesome and if we ever go back, we would want to stay here!
於 2024 年 4 月住了 6 晚

10/10 優異

Justin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

sergio (lehi)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Crowne Plaza Philadelphia - Valley Forge hotel was great! The staff was helpful and friendly. The hotel’s close proximity to the King of Pursia mall, restaurants and other amenities was great too. The room and beds were comfortable, clean and updated. I would highly recommend this hotel and I will certainly will stay here again when I visit my son at Villanova University.
於 2024 年 4 月住了 1 晚

6/10 一般

Sam

讚好：整潔度
於 2024 年 4 月住了 1 晚

10/10 優異

Alan (Mason)

讚好：整潔度、職員與服務和住宿狀況
Very good and clean hotel.
於 2024 年 4 月住了 1 晚

10/10 優異

Troy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rey nice and clean. I would stay there again
於 2024 年 4 月住了 4 晚

10/10 優異

cathy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice, comfortable room. Thank you.
於 2024 年 4 月住了 1 晚

8/10 不錯

Francis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I’d stay here again. Nice staff, clean. The only drawback is the smell of Marijuana in the corridors.
於 2024 年 4 月住了 2 晚

8/10 不錯

Stephanie (Glen Allen)

讚好：整潔度、職員與服務和設施服務
I enjoyed my stay
於 2024 年 4 月住了 1 晚

8/10 不錯

michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

4/10 欠佳

Luis

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like this property because shopping was close by
於 2024 年 3 月住了 1 晚
Crowne Plaza King of Prussia 於 2024年4月4日的回應
I appreciate your positive feedback about the convenience of having shopping nearby. It's always great to hear what our customers like about our properties. If you need any further information or assistance, feel free to reach out.

10/10 優異

Myrandah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

8/10 不錯

Olu

於 2024 年 3 月住了 2 晚

10/10 優異

cathy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Consistently and always a wonderful, pleasant stay! All of front desk, especially Akeem, is so kind, always smiling and welcoming as soon as you walk through the door! The customer service from ALL staff is exceptional every visit. I miss Dan the Man from the restaurant bar but Kristy is just as awesome and fun. I have benn staring here for business for 8 yrs and service has been consistetly excellent throughout all those years. This is my favorite and consistent place to stay. My husband loves it as well when i bring him along on my trips. Thank you sincerely for 8 years!!
於 2024 年 3 月住了 1 晚

10/10 優異

juan

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 3 月住了 1 晚

10/10 優異

Gail

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚

8/10 不錯

Kevin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

6/10 一般

Matthew

於 2024 年 3 月住了 3 晚

8/10 不錯

Heather L

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

CHAD

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nothing to share
於 2024 年 3 月住了 1 晚

8/10 不錯

Dalton

多人同遊
讚好：職員與服務和住宿狀況
We all had a great time.
於 2024 年 3 月住了 3 晚

10/10 優異

Amy

於 2024 年 3 月住了 2 晚

6/10 一般

Susan

伴侶同遊, 商務旅客
讚好：職員與服務
The location is really good as it’s right by the mall and restaurants. The hotel is okay at best. The room (king bed with pullout sofa) is small and doesn’t have much room to move around in. The bed could’ve been worse as far as comfort but could’ve been a lot better too. The room was stuffy. The air didn’t kick on consistently when it hit the temp (which can’t go lower than 66) so it just always felt stuffy. Overall though hotel and rooms were clean and staff was professional and nice. I just found it lacking on the comfort side.
於 2024 年 3 月住了 3 晚
Crowne Plaza King of Prussia 於 2024年3月14日的回應
Thank you for sharing your experience. Your feedback is valuable to us as we continuously strive to improve our services. We appreciate your kind words about the cleanliness and professionalism of our staff. Rest assured that we will take note of your comments regarding the room comfort and air conditioning issues to ensure a better stay for you or future guests. If there is anything else you would like to address or if you have any further feedback, please feel free to let us know.

10/10 優異

Gelena

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great always
於 2024 年 3 月住了 3 晚

8/10 不錯

Erick

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚

6/10 一般

Courtney

讚好：職員與服務
I really liked the convence of the area it was in. Very easy to get to and staff was very nice and welcoming. The room itself was just okay. Some stains on the top sheet, curtains and chair. The room I was in had a bathroom door that would not close all the way because of the stopper to prevent it from slamming into the wall when closing it shut.
於 2024 年 3 月住了 1 晚
Crowne Plaza King of Prussia 於 2024年3月14日的回應
We appreciate your feedback and thank you for sharing your experience with us. We take all comments seriously as they help us improve our services. Rest assured that we will address the issues you mentioned to ensure a better experience for our future guests. If there is anything else we can assist you with, please feel free to reach out.

10/10 優異

cathy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Customer service is always A !
於 2024 年 2 月住了 1 晚

10/10 優異

Roberto

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was nice. Walking distance to the mall. Friendly staff. My only complaint would be that you can hear everything outside your room. Was hearing people talk and slamming doors.
於 2024 年 2 月住了 1 晚

10/10 優異

Theresa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very friendly and accommodating. Clean comfortable room. Temperature a bit warm in the room and you aren’t able to control the fan or make the room cooler.
於 2024 年 2 月住了 1 晚

8/10 不錯

Kaprise

伴侶同遊
Very clean will stay again
於 2024 年 2 月住了 3 晚

10/10 優異

Neé

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My Husband and I stayed at the Crowne Plaza for two nights. The location is great. It's surrounded by restaurants and shoppes. Both the room and facilities were clean. The property is well cared for and it was nice and quiet. Friendly and attentive staff, along with a solid breakfast buffet topped it off. We will definitely be returning.
於 2024 年 2 月住了 2 晚

10/10 優異

Erika

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

NaLa

於 2024 年 2 月住了 1 晚

10/10 優異

Barry

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

6/10 一般

John

伴侶同遊
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
We had a great stay. The staff was excellent and dining was great. The only problem we had was once we got to the hotel room. There was a bunch of brown stains on the toilet seat. We did not appreciate that although we called down and the front staff immediately took care of the problem other than that everything was wonderful.
於 2024 年 2 月住了 1 晚
Crowne Plaza King of Prussia 於 2024年3月14日的回應
We are glad to hear that overall you had a great stay! Your feedback is truly valuable to us, and we appreciate your understanding regarding the issue you experienced. We will address this matter promptly to ensure it doesn't happen again. Thank you for highlighting the excellent staff and dining experience, and we hope to welcome you back again soon for another wonderful stay.