外觀

蘭斯代爾哈特菲爾德假日酒店 (IHG 旗下酒店)的評價

3 out of 5

評價

8.4

很好

10 分評分,優異;1000 則評價中有 445 則" "
8 分評分,不錯;1000 則評價中有 350 則" "
6 分評分,一般;1000 則評價中有 120 則" "
4 分評分,欠佳;1000 則評價中有 54 則" "
2 分評分,很差;1000 則評價中有 31 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good service!
於 2019 年 12 月住了 3 晚
Operations Manager 於 2019年12月22日的回應
Dear guest, Thank you so much for taking the time to leave us with a review! I'm happy to hear you had a great stay. Please do not hesitate to stay with us again!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 4 晚
Operations Manager 於 2019年6月19日的回應
Thank you so much for leaving a great review! I am delighted to hear you had a great stay and we hope to see you again in the future!

8/10 不錯

emily

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 1 晚
Operations Manager 於 2018年9月10日的回應
Thank you for choosing Holiday Inn Lansdale for your recent accommodation needs. We appreciate you taking the time to let us know you had a pleasant stay. We consistently use feedback in order to create a more comfortable stay for all guests. Thank you again for taking the time to let us know how your recent experience was.

10/10 優異

Dylan (中国)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
出行宾州首选
酒店员工服务热情。房间干净整洁,需要一些服务的时候,例如需要更多地矿泉水,毛巾等,前台问询周到,不会啰嗦半天,服务生也会很快的将需要的物品送到。酒店的环境非常的好,交通便利,附近的超市商场也距离很近

10/10 優異

David

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone was super friendly and everything was clean and organized, great energy and atmosphere
於 2024 年 4 月住了 3 晚

4/10 欠佳

Robert

家人同遊
讚好:職員與服務
Pulled the 2nd window blind to shut out light and it was filthy dirty on the inside. Noticeably black. Donit know if it was ever changed. Also the air conditioner turned on and made such a loud noise each time it sounded like someone was driving through the window and wall so shut it off. Thankfully we didn't need it. Otherwise room was pleasant and clean.
於 2024 年 4 月住了 1 晚

10/10 優異

Ronald

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Convenient and clean. Great rates
於 2024 年 4 月住了 3 晚

10/10 優異

Michael F

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Catherine

多人同遊
Expédia indiquait qu’il y avait une borne ev mais ce n’était pas le cas
於 2024 年 4 月住了 1 晚

10/10 優異

Doug

讚好:整潔度、職員與服務和住宿狀況
Perfect
於 2024 年 4 月住了 1 晚

10/10 優異

phil

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Being the weekend it was a bit noisy but not enough to matter.
於 2024 年 4 月住了 2 晚

8/10 不錯

Milton

伴侶同遊, 商務旅客
讚好:整潔度、設施服務和住宿狀況
Rooms were modern clean comfortable the price was reasonable
於 2024 年 4 月住了 2 晚

10/10 優異

Christian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property
於 2024 年 4 月住了 2 晚

8/10 不錯

Leigh (Westminster)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall, a nice hotel for the price if u r just looking for a clean hotel w basic amenities; most notably the bed was very comfortable!! The only reasons I gave it 4/5 is bc in the shower, they had two conditioner dispensers but no shampoo dispenser. Luckily, we brought our own shampoo/conditioner. But I think if u need it for a short stay, u can probably ask the front desk service.
於 2024 年 4 月住了 1 晚

2/10 很差

Glennmichael

商務旅客
讚好:整潔度和住宿狀況
不滿:職員與服務
I had initially booked a 1 night stay. Due to the nature of my trip (( business )), the exact length of my stay was extended, and I needed to stay on 1 day longer. The process for extending an existing stay however required ridiculous hoops to jump through, and an additional deposit - while my original deposit would not be refunded to me for several days. Long and short, the Comort Inn, just a few minutes away, offers far better facilities and a FREE HOT BREAKFAST - for about $45 a night cheaper. I do have to thank IHG Hotel for helping me decide where I will stay on all my future trips, business and personal. Unfortunately, for them, due to their complete lack of respect for their customers, theyll be losing my money.
於 2024 年 4 月住了 1 晚

8/10 不錯

Sophia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like that it was loae to area that we are visiting and stores are nearby. What i did not like is a big pothole as i was driving into their parking lot in front of the building
於 2024 年 3 月住了 5 晚

8/10 不錯

Dawn (McKeesport)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

6/10 一般

Susan

於 2024 年 3 月住了 1 晚

10/10 優異

Elaine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place. Easy to find. Great staff. Been here a number of times.
於 2024 年 3 月住了 1 晚
Kelly, Operations Manager 於 2024年3月25日的回應
Dear Elaine, Thank you for staying with us at Holiday Inn and for taking your time to leave us with a review! Your loyalty to our hotel means so much to us and we really appreciate your kind words about our property and our staff. We look forward to the next time we can welcome you back!Thanks again and take care!

10/10 優異

Clayton

讚好:整潔度、職員與服務和住宿狀況
Clean an friendly staff.
於 2024 年 3 月住了 2 晚
Kelly, Operations Manager 於 2024年3月26日的回應
Dear Clayton, Thank you for choosing to stay at our hotel and for taking your time to leave a review. I'm so happy that you enjoyed your stay and found our staff to be friendly and our property clean. That's definitely what we aim for around here, and I'm glad it went noticed! Thank you again for your comments, and we look forward to having the chance to welcome you back again soon. Thank you and take care!

10/10 優異

Masanari

讚好:設施服務
スタッフが気持ち良い対応してくれ非常に清潔感ある施設でした、ありがとうございました
於 2024 年 3 月住了 2 晚
Kelly, Operations Manager 於 2024年3月21日的回應
Hello!Thank you so much for staying with us and for taking the time to leave a review! I'm so happy to hear that you appreciated the cleanliness of our hotel as well as our friendly staff. Your feedback means a lot to us, and we hope to be able to welcome you back soon!-------------------------------------------こんにちは!この度は当館をご利用いただき、またレビューをお寄せいただきまして誠にありがとうございます。 当ホテルの清潔さとフレンドリーなスタッフを高く評価していただき、大変嬉しく思います。 皆様からのフィードバックは私たちにとってとても意味のあるものです。またすぐにお迎えできることを楽しみにしています。

8/10 不錯

Denise (Bloomfield Hills)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly staff! Great service!
於 2024 年 2 月住了 4 晚
Kelly, Operations Manager 於 2024年3月4日的回應
Dear Denise, Thank you so much for choosing our hotel and for taking your time to leave us with a review! I'm so glad to hear that you enjoyed your experience here and that you appreciated our staff and great service provided. It is awesome to hear those comments and thank you again for staying with us! We hope to have you back soon.

10/10 優異

Elaine

家人同遊
讚好:設施服務
A wonderful experience checking in. Wish all check in experiences were as easy as this one.
於 2024 年 2 月住了 1 晚
Kelly, Operations Manager 於 2024年2月28日的回應
Dear Elaine, Thank you so much for choosing our hotel and for taking your time to share some kind words about your stay with us! I'm so glad to hear that you had a nice time and that you appreciated the check-in experience you had with our desk agent. It means a lot to us to hear guest feedback, so thank you! We hope to welcome you back soon.

10/10 優異

Melissa (Philadelphia)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly, room was clean. I love that the bathroom was stocked with Dove products. Parking was easy and convenient. Location is very easy to get to off of the turnpike.
於 2024 年 2 月住了 1 晚
Kelly, Operations Manager 於 2024年2月14日的回應
Dear Melissa, Thank you so much for choosing our hotel and for taking your time to leave us with a review about your stay! I'm really glad to see that you had a nice time with us--and that you appreciated our hotel's staff, convenience, and amenities! That is awesome to hear. Thanks again for your comments, and hopefully we'll have the chance to welcome you back again soon!!

8/10 不錯

Jamie

家人同遊
讚好:整潔度、職員與服務和客房舒適度
TV was unusable.
於 2024 年 1 月住了 2 晚
Kelly, Operations Manager 於 2024年1月30日的回應
Dear Jamie, Thank you for choosing our hotel and for taking the time to leave us with a review! Please allow me to sincerely apologize for the inconvenience with your TV. The weather had caused an issue with one of our satellites which we had replaced ASAP. We understand the importance of the guest room TVs and we hope that you would consider staying with us again so that we can show you a much better stay with a working TV!Thank you again for your comments and take care.

8/10 不錯

Gwendolyn

商務旅客
讚好:整潔度和職員與服務
Our rooms toilet fell apart. First it ran all the time and we tried to fix it. Then the toilet stopper completely feel apart. We had to turn the water off. Called the front desk and they immediately moved us rooms. All was good after we changed rooms.
於 2024 年 1 月住了 1 晚
Kelly, Operations Manager 於 2024年1月25日的回應
Dear Gwendolyn, Thank you for choosing Holiday Inn and for taking the time to provide us with some feedback about your stay! While I'm glad we were able to get you set in a new room, I'm so sorry that you were inconvenienced in the first place. Please allow me to sincerely apologize for this--I've talked to my team about your toilet and we will make sure to keep staying on top of all preventative maintenance for our guests!Thanks again for your review and I hope we get the chance to welcome you back again soon.

10/10 優異

Nicholas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, goid value, helpful staff.
於 2024 年 1 月住了 2 晚
Kelly, Operations Manager 於 2024年1月25日的回應
Dear Nicholas, Thank you for choosing to stay at our hotel and for taking your time to leave us with a review! I'm really glad to hear that you had a nice stay, and that you found our hotel to be clean with good value & that you appreciated our staff as well! Thank you again, and we hope to have you back again soon!

10/10 優異

MICHELE (NORTH WILDWOOD)

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Clean and convenient to jump on the turnpike to get to the airport.
於 2024 年 1 月住了 1 晚
Kelly, Operations Manager 於 2024年1月15日的回應
Dear Michele, Thank you for choosing to stay with us at Holiday Inn! We appreciate you taking your time to leave us with a review, and we're so glad to hear that you found our hotel to be clean & conveniently located for you. We hope to be able to welcome you back again soon. Thank you and take care!

10/10 優異

Bertrand

於 2024 年 1 月住了 1 晚
Kelly, Operations Manager 於 2024年1月13日的回應
Hello Bertrand!Thank you for choosing our hotel and for taking your time to leave us with a review! We are super appreciative of your rating, and so glad to hear that you had a 10/10 experience here at Holiday Inn. Hopefully we get the chance to welcome you back soon!Thank you!

10/10 優異

Gerard s

於 2024 年 1 月住了 1 晚
Kelly, Operations Manager 於 2024年1月30日的回應
Dear Gerard S, Thank you for choosing to stay with us at Holiday Inn and for taking the time to leave us with a review! It's awesome to see that you had a good experience at our hotel--and we greatly appreciate your 5-star rating! We hope to get the chance to welcome you back again soon.

10/10 優異

Melissa

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nelly at the front desk- amazing!
We have stayed here previously. It’s a good location. This time Nelly checked us in and he was extremely personable and helpful. Only downside for us is we like softer beds, but that wouldn’t keep us from staying again.
於 2024 年 1 月住了 1 晚
Kelly, Operations Manager 於 2024年1月10日的回應
Hi Melissa!Thank you for choosing our hotel and for taking the time to leave us with some feedback about your experience! I am so happy to hear that you had a great time during your stay and that Nelley left a great impression on you. We are certainly thankful to have him as part of our team. Thank you for the recognition, and we hope to have you back again soon!!

10/10 優異

Okito

於 2023 年 12 月住了 3 晚
Kelly, Operations Manager 於 2024年1月10日的回應
Dear Okito, Thank you so much for choosing Holiday Inn and for taking your time to leave us with a review! I'm so happy to hear that you had a 5-star experience at our hotel. We really appreciate you staying with us, and we hope to welcome you back soon!

2/10 很差

Vincent

於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2024年1月5日的回應
Dear Vincent,Thank you for choosing our hotel and for taking the time to leave us with a rating. Please allow me to sincerely apologize that you seemingly did not have a pleasant stay. It would be extremely helpful to know where things went wrong to try and make them right. I hope that you would consider giving us another chance in the future, as I'm confident in our hotel and in our team that your unsatisfactory stay was an exception and that we can do better!Thank you and take care,

10/10 優異

Kristen

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 7 晚
Kelly, Operations Manager 於 2024年1月5日的回應
Dear Kristen, Thank you for choosing to stay with us at Holiday Inn and for taking your time to leave us a review! I'm so happy to hear that you had a 5-star experience while you were here with us. Hopefully if you are ever in need of lodging in the area again, we would love to welcome you back!Thanks again and take care!

10/10 優異

Robin

於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2024年1月25日的回應
Hello Robin!Thank you for staying with us and for taking the time to leave us with a review. Your 5-star rating means a lot to us, and I'm so glad you had a nice time during your stay here. We hope to be able to welcome you back soon!

10/10 優異

Keith

於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2024年1月2日的回應
Dear Keith, Thank you for staying with us at Holiday Inn and for taking your time to leave a review! I'm so glad to hear your feedback that you had a 5-star experience. We hope to welcome you back again soon!

10/10 優異

Wayne

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were very happy with our stay of four days. Even though the hotel is right next to I476, we never heard any traffic. There is a 24 hour convenience store adjacent to the hotel for quick purchases. The staff was very helpful in getting us a first floor room so we could take our pup outside when needed.
於 2023 年 12 月住了 4 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Hello Wayne!Thank you so much for staying with us and for your great review. We are so happy that you enjoyed your time here at Holiday Inn Lansdale. We hope to have the chance to welcome you back again soon if you're in the area. Thank you so much again for your comments and take care!

10/10 優異

Michael

於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2024年1月15日的回應
Dear Michael, Thank you for staying at our hotel and for taking the time to leave us a rating! It's awesome news to hear that you had a 5-star experience with us at Holiday Inn. We hope that we would be your hotel of choice any time you need lodging in the area. Thanks again and hope to see you soon!

10/10 優異

Andrea

於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Hi Andrea!Thank you for staying with us and for taking the time to leave us a review! We really appreciate the 10/10 rating and we're so glad that you had a great stay while you were here. We hope that you would stay with us in the future if you were in need of any lodging in the area! Thank you and take care.

10/10 優異

Stanley

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Dear Stanley, Thank you for staying with us at Holiday Inn and for taking your time to leave us with a rating! I'm so happy to hear that you enjoyed your experience while at our hotel. The 10/10 rating means a lot to us! We hope to welcome you back soon.

10/10 優異

Nathaniel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Hello Nathaniel,Thank you so much for choosing our hotel and for taking the time to leave us with a rating! I'm so glad that you had a great time during your stay here. We appreciate your review and hope to have you back soon!

10/10 優異

Cora

家人同遊
讚好:設施服務
Everything about the hotel was wonderful. Finding it was a bit of a challenge, my GPS took me 8 miles out of the way, nice man at the gas station pointed me in the right direction, after letting me know it happens all the time. You might want to check into that, frustrating for someone who doesn’t know the area.
於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Dear Cora,Thank you for choosing Holiday Inn and for leaving a review! I'm so glad you had a wonderful stay--but so sorry to hear about the troubles getting here! Guest feedback means a lot to us, so we appreciate you taking the time to let us know. We hope to have the chance to welcome you back soon.

10/10 優異

Aubry

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Dear Aubry, Thank you for choosing Holiday Inn Lansdale and for taking the time to leave us a review! I'm so glad to see that you had a 5-star experience at our hotel. Thank you so much and we hope to have you back soon!

10/10 優異

Theodore R.

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Hello Theodore R., Thank you very much for staying with us at Holiday Inn and for taking the time to leave us a rating! So happy to hear that you had a 5/5 experience at our hotel. Hopefully we get the chance to welcome you back soon!

10/10 優異

Camille A

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleased with the recent update
Newly updated. Love the simple decor, as I have dust allergies. Very clean. We were so comfortable. Nice attentive service at the breakfast buffet, and real scrambled eggs.
於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Hello Camille A!Thank you so much for staying with us and for your kind review!! I'm so glad to hear that you like our renovations and our revamped breakfast. It means a lot to hear that our valued guests feel comfortable while staying with us. We hope to have you back soon!

10/10 優異

Brenda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable bed, good access from its location, friendly and pleasant front desk staff. Christine was helpful and welcoming.
於 2023 年 12 月住了 1 晚
Kelly, Operations Manager 於 2023年12月5日的回應
Hello Brenda!Thank you so much for choosing to stay with us at Holiday Inn and for leaving us with some feedback about your stay! I'm so glad to hear that you enjoyed your stay. We really appreciate your comments and recognition, we hope to have you back soon!

6/10 一般

Daniel

伴侶同遊
No room Service No complementary breakfast
於 2023 年 11 月住了 3 晚
Kelly, Operations Manager 於 2023年12月5日的回應
Dear Daniel,Thank you for choosing our hotel and for taking your time to leave us feedback. Please allow me to apologize for not meeting your expectations. We are a full-service Holiday Inn with our own restaurant, not a Holiday Inn Express, so we do charge a fee for our delicious breakfast. We also hope to bring room service back as an option soon! I understand that these are important factors to you, and I will make sure to bring your points up to IHG.Thank you again for your comments, and we hope to have you back again soon!

10/10 優異

Andrea

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and love the new renovations.
於 2023 年 11 月住了 1 晚
Kelly, Operations Manager 於 2023年12月5日的回應
Hi Andrea,Thank you for staying with us and for the review! I'm really happy to hear that you love our new renovations and you found our property to be clean. We really appreciate your feedback and we hope to have you back again soon!Thank you!

8/10 不錯

Jeffrey

於 2023 年 11 月住了 1 晚
Kelly, Operations Manager 於 2023年12月28日的回應
Hi Jeffrey, Thank you for choosing our hotel and for taking your time to leave us with a rating! I'm glad to hear that it seems you had a good stay with us. We hope to have you back soon and give you a 5-star experience next time! Take care!

10/10 優異

Debra

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Kelly, Operations Manager 於 2023年12月5日的回應
Hi Debra,Thank you for choosing our hotel and for taking the time to leave us a rating! We're so glad that you had a 5/5 experience here at Holiday Inn. Come back anytime and we would be happy to welcome you!Thank you!