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城市中心酒店的評價

3 out of 5
城市中心酒店
No. 77 Street 130, Phsar Chas, Riverside, Phnom Penh

評價

7.4

不錯

10 分評分，優異；141 則評價中有 25 則" "
8 分評分，不錯；141 則評價中有 61 則" "
6 分評分，一般；141 則評價中有 42 則" "
4 分評分，欠佳；141 則評價中有 7 則" "
2 分評分，很差；141 則評價中有 6 則" "

7.6/10 

整潔度

7.6/10 

職員與服務

8.8/10 

設施服務

7.0/10 

住宿狀況

評價

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
不滿：職員與服務
Very small room
Very small room
於 2017 年 6 月住了 1 晚
Roy Director Operations 於 2017年6月21日的回應
Thank you for your feedback. I am sorry that our Budget room did not meet your expectations. We have a range of larger rooms available with our Deluxe and Superior offerings. Many guest who choose the cheapest option, sometimes forget that it is a Budget room that they choose. Regards Roy Edwards Director Operations

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
BAD
Small room with almost no space to open the luggage. The reception made a mistake and it took us half an hour to check in. Wifi was stable. Overall: BAD
於 2017 年 6 月住了 1 晚
Roy Director Operations 於 2017年6月21日的回應
Thank you for your feeddback. I am sorry that our Budget room did not meet your expectations. Unfortunately we do make a mistake from time to time and I apologise that your checkin did not go smoothly. We are slowly upgrading our WIFI system to give equal and better coverage throughout the hotel Thank you Roy Edwards Director Operations

8/10 不錯

真實旅客

讚好：整潔度
good location
Hotel located in amount of the local residence area. Walk distance to the most interesting spots. Room is small and no outside window.Ants have found in room. Breakfast is OK.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
这家酒店位置好房间较小但卫生还不错
房间不大，卫生不错，地理位置，也很好

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Anette Staun

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

8/10 不錯

Mark (Todmorden )

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel at a really good price the free breakfast was the best I had in cambodia Great location friendly staff absolutely nothing bad to say about the property Highly recommended if your on a budget
於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 2 晚

4/10 欠佳

matthew

不滿：職員與服務和客房舒適度
Misleading
Be careful booking this hotel. If you book a standard double room you may well be put in a small room with a single(small) bed. With no windows. I understand that the room you book is not the exact same as the photos. But no where on the description of the hotel on hotel.com does it say that it is such a small room and no windows. The staff on duty did not speak English and where unable to help with any queries. I had spoken to hotel.com customer services and are unable to contact hotel for some time. When they did they where unable to communicate with the reception staff and nothing was resolved. It was $35 a night which can get you alot better in Phnom penh. The description should tell you that it is a very small room and no window. But the photos and description are misleading as is the price. I have stayed in much better accommodation in central Phnom Penh for a lot less. Maybe I was just unlucky but I would not recommend this hotel.
於 2019 年 11 月住了 2 晚

10/10 優異

Kai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great service, great food
The staff are very very accomodating. Some of the best hotel service ive had in Asia so far. They go above and beyond to make you comfortable and even surprised me by bringing me up a yummy fruit platter! Mmmmm. Also, their breakfast is amazing.
於 2019 年 7 月住了 2 晚

8/10 不錯

akira

讚好：整潔度和職員與服務
130通りのバー街に近い
スタッフはフレンドリー。　ウェルカムドリンクもあった。 朝食で選んだスクランブルエッグはエスニック風で パクチーが入っていて美味しかった。 部屋は質素でアメニティは最低限しかない。 値段を考えれば満足です。
於 2019 年 4 月住了 1 晚

6/10 一般

Saad

讚好：職員與服務
不滿：整潔度
Okay
Friendly staff but can’t say much about the room. It was tiny, sink in bathroom was leaking, no blackout curtains, asked for an extra hour for checkout but was rushed out. Breakfast is not buffet, choose one item from the menu. Would stay again if it was half the price.
於 2019 年 4 月住了 3 晚

10/10 優異

真實旅客

於 2019 年 3 月住了 4 晚

6/10 一般

Paul (Sydney)

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Great location.Quiet to outside noise but thin walls meant disturbance from other rooms especially when people came and went from their rooms due to the locking system on the doors.Take earplugs if you want a good nights sleep.
於 2019 年 3 月住了 2 晚

10/10 優異

真實旅客

讚好：職員與服務、設施服務和住宿狀況
Very friendly staff with a welcome drink and towel also cut up fruit for the bedroom. Security guard outside. Clean rooms and clean bed sheets. Highly recommend.
於 2019 年 3 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Spend a few extra bucks per night for the breakfast, especially if there are two of you. Breakfast prices are $6 or less, so you’ll save. You’ll save more because they’re big breakfasts, so you can skip lunch!
於 2019 年 2 月住了 4 晚

10/10 優異

Hüseyin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Vennlig...
Fantastisk personalet: kjøkken, rengjøring og de andre. Sentralt og bra pris...
於 2019 年 2 月住了 4 晚

6/10 一般

真實旅客

讚好：職員與服務和設施服務
The location was great. Near lots of bars, plenty of places to eat, multiple 24 hour Minimarts, waterfront. I only ever took a tuk tuk to and from the hotel and airport. Rest is walkable. Wifi was pretty solid, the staff is fantastic, very nice people. Also the value for money was solid, I originally tried Airbnb and didn’t have much luck, so I was quite pleased with the cost of the the hotel. Now the problems... My first room, AC worked fine for the first day. Then after that only really blew Air, not cold air, I let it slide cuz it wasn’t too bad. Then one day that stopped working. Spoke to staff. They got it running again, except still not really cold air. the bathroom also wasn’t greaT, def needed lots Of repair. The worst, I’m pretty sure I had bed bugs. I say pretty sure because I have no experience in all my travels with them. I had some bites that I equated to mosquitoes being out late at night near water. But then I kept getting more and more to the point it couldn’t be ignored. I noticed spots on my sheet that websites seemed to indicate as a sign of bed bugs. To be fair, I looked and didn’t SEE anything else, but they’re hard to find I guess. Either I had a serious allergic reaction and hives to something, which has never happened before, or I got bed bugs cuz I’ve got the itchy marks to prove it. I probably figured it out 2 days too late, that’s on me. Staff was helpful switching me rooms, I just hope they take care of it.
於 2019 年 2 月住了 7 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 1 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient!
Great location for a quick walk to all the bars and very close to the riverfront. Enjoyed my stay very much!
於 2018 年 12 月住了 2 晚

6/10 一般

真實旅客

於 2018 年 12 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
良い点 シャワーの湯量が日本と変わらず多い 悪い点 部屋自体が全体的に古い
於 2018 年 12 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
Ok
Helt ok hotell. Små senger og rom uten vindu ut i de billigste dobbeltrommene.
於 2018 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super Lage, klasse Personal und toller Service. Zum erkunden der Stadt klasse auch dank der Tuk-Tuk Fahrer vorm Hotel.
於 2018 年 11 月住了 2 晚

10/10 優異

Michael (Sunnyvale, CA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is under new management as of about 8 months ago. The rooms are very clean, the A/C works perfectly. The staff is the best - they are friendly, helpful and efficient.. .and they take care to protect the customers. Rooms come equipped with safety deposit boxes. The hotel has a kitchen and the food is good, as well. The only things I can suggest for improvement would be: (a) if you could provide each room with a little toothbrush/toothpaste combo (like you find in hotels throughout Asia), and bar soap, that would be great (I like bar soap in addition to "bath gel"). (b) the coffee could be better. It wasn't bad, but it was just so-so. Thanks for a pleasant stay, I will be back again.
於 2018 年 11 月住了 2 晚

8/10 不錯

Nils

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Okej place to stay in
We stayed here for two nights. The Hotel is very clean and the staff are very friendly and helpful. And the breakfast i very good. The only down side is that the Street around the Hotel had very much weird "massage"/pub places. There where many old guys thats was livling in the Hotel and every morning there was a going girl livling the Hotel, little bit weird.
於 2018 年 11 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
여행오는분들한테는 가성비 좋은곳..
여행으로 올 경우 위치최적(바로 주변에 리버사이드 유람선, night market, central market, 각종 바 즐비). 출장은 다른곳으로... 직원들 서비스 좋으며, 아침 조식도 가격대비 만족. 와이파이는 별로.
於 2018 年 11 月住了 2 晚

10/10 優異

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
Nice hotel near river walk Staff very very friendly and helpful. Frient desk girl miss Sirida is the best in a staff
於 2018 年 9 月住了 2 晚

10/10 優異

Kenneth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay
Good Hotel in the centre of the city as the name suggests Check in was good and fast and allowed us to check in early with a welcoming drink room was better than expected and good staff and just so friendly with a smile every time you enter the Hotel. the Breakfast not buffet but more like a brecky you would get at an up market hotel eg Eggs Benedict etc (included) yeah was good tV had sky channels plenty hotwater and aircon good and quiet Plenty of tuk tuks out front to take you any where you want plenty of food around with many Bars in the area and Mini marts if you need them so yes pleased with stay and the area and Oh yeah walking distance to water front 5 min
於 2018 年 8 月住了 4 晚

10/10 優異

pierre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic place,high end for a budget rate.
Very friendly service and great amenities,excellent location.
於 2018 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ホテルが清潔で朝ごはんが美味しい。
ホテルも清潔で快適でした(^^) 朝ごはんも美味しくて、この値段だと安くて良いと思います。
於 2018 年 6 月住了 2 晚

10/10 優異

ANDREW (uk)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Hotel well situated, staff very friendly and efficient, free brekkie was good, bar in hotel well priced, room as comfortable ,good a/c ,tea & coffee. Only downside was no external window only corridor facing 1. Local area safe with plenty of bars & restaurants local. Night market 5 mins walk, large mall & central market 10-15 mins walk
於 2018 年 5 月住了 3 晚

2/10 很差

Falk

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The biggest dump I ever stayed in.
Arrived at 7 pm, reception was friendly. Got a room max. 9 m2, we only had trolleys but no space to put on the floor and open , the aircon. did not work and the safe was removed. Complained, got another room (same size), air. ok safe exist but not open. had to wait for security who was out for dinner to try to open the safe. He came after 45 min. could not open the safe, they said the master key in in the manager office and she is already home and will not come to the hotel. Again complained strongly then got another room aprox. 12m2 but air and safe worked. Next morning we met the manager, she did not apologize and was very unfriendly The Hotel is totally run down, dirty and filthy. The worse experience on our trip.

6/10 一般

Gillian

讚好：住宿狀況
Be careful with the location.
We stayed at the City Centre hotel for 3 nights. The first thing to point out is the location as it's in amongst lot of what they call "hostess" bars with young women hanging out of bars with blacked out windows, lots of men walking round on their own! You get the drift! The hotel itself was ok, the service was ok they got the booking wrong at first but fixed it quickly and helped us sort a tuk tuk to the killing fields and the prison.

8/10 不錯

David McEleney

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cheap clean, right in the city. will stay again

6/10 一般

Trond

Nr. One staff
Fantastic place, great hotell.
於 2018 年 3 月住了 4 晚

8/10 不錯

Jack (Sydney)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel close to restaurants and pubs. Nice and frienfly staff. All good.
於 2018 年 3 月住了 1 晚

6/10 一般

Camilla

讚好：整潔度
不滿：客房舒適度
Perfekt beliggenhed. Meget lille rum uden vindue men rent og pænt. Ikke meget service fra personalet.
於 2018 年 3 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
まず、チェックインの際には予約が入っていないと一悶着。部屋はデラックスルーム予約したのに、窓無しの暗すぎる部屋。窓ありの部屋に移動させてくれると約束してもらったのに、最後まで実現させてくれませんでした。タオルはペラペラで吸水性が悪い。ホテル前にいるトゥクトゥクは相場の$1-2ドル増し。宿泊料がこの値段なら他のホテルをお勧めします。ただ、昼のホテルスタッフは親切でした。
於 2018 年 2 月住了 4 晚

8/10 不錯

Kelvin (Penang, Malaysia )

讚好：整潔度、職員與服務和客房舒適度
An okay budget hotel near the riverside
For its price (comparatively across phnom penh), we went in without too much expectations. The great location was the primary reason we chose this hotel over others. We find the hotel pleasant, though the room is on the small side. Cleanliness is okay but can be improved on. Service staff was helpful with our requests. Some basic facilities like bath slippers and hair dryer were not provided and has to be requested. Tuk tuk touts could be annoying as they loiter around the hotel entrance. Overall, it is a decent hotel if you going on a budget and still want a hotel close to the riverside.
於 2018 年 2 月住了 2 晚

6/10 一般

Kate (Perth, Australia)

讚好：職員與服務
Great Location
Immediately staff were very welcoming and even took me out that night to a good restaurant for dinner. Recommended a fantastic Tuk Tuk driver for the day. Hotel meals provided a good choice at a reasonable price.
於 2018 年 1 月住了 2 晚

8/10 不錯

Js (MY)

讚好：職員與服務和客房舒適度
Close to Night Market & Night Life
Quite a good hotel with good selection of breakfast (if it's free for you when booking the room). WiFi working well, rooms is a bit old. Important is clean. Walking distance like around 10 minutes to spots of interest such as Central Market, Cambodia Museum, Royal Palace, River side, Wat Phnom etc. Walking distance bout 3-5 minutes to Night Life Spot, Night Market and many eateries nearby. Is quiet enough at night. The hotel currently undergo renovation on 3th floor until further notice. It can be quite noisy in the morning around 9am onward, drilling etc... You may get earplug from hotel reception but usually tat time we are out to explore so not much a disruption to us.
於 2018 年 1 月住了 3 晚

2/10 很差

bernard

不滿：住宿狀況和客房舒適度
Juste pour avoir envie de se suicider !!!!!!!
Quel horreur ..une première chambre en dessous de ce que nous avions réserver ..pire qu’une cellule de prison ..sans fenêtre ...une tombe Je demande de changer ..une fenêtre qui ne peux pas s’ ouvrir avec des barreaux Le sentiment d’etouffer..... Bref mauvaise étape j’ai annulé de suite la deuxième réservation que j’avais fait dans cet hôtel A fuir !!!!
於 2018 年 1 月住了 1 晚

8/10 不錯

Lawrance (New York )

讚好：整潔度和職員與服務
Nice budget hotel near a lot of nightlife
The hotel is within walking distance to multiple pubs and the beautiful river promenade. The rooms are spacious, but is beginning to show signs of old age. My room did not have windows, but for the price, I did not mind.
於 2017 年 11 月住了 3 晚

6/10 一般

Rolf (Koeln)

讚好：職員與服務
Ruhige Unterkunft im Nachtleben
Geeignet eher fuer Alleinreisende, die gerne das Nachtleben in der Umgebung erkunden wollen. Nettes Personal, das sehr hilfsbereit ist. Gutes Fruehstuecksangebot inklusive.
於 2017 年 10 月住了 4 晚
Roy 於 2017年11月15日的回應
Danke für Ihre Rückmeldung Wir freuen uns, dass Sie Ihren Aufenthalt bei uns genossen haben. Roy Edwards Direktor Operations Über Google Translate

8/10 不錯

Joe (Philadelphia P.A.)

讚好：整潔度、職員與服務和住宿狀況
Close to shopping, the river and bars.
Hotel was OK for a 3 day stay. There always was a driver out side 24 hours a day if you do not like to walk in the heat. The beer in the lobby bar was ice cold every time I had one. The Royal Palace, National Museum, Central Market and 2 big Wat's are within walking distance along with some markets and about 50 bars. Only a 3 block walk to the River (8 minuets). The WI/FI in the room was just OK not fast but it worked. The AC keep the room nice and cool. Hot water in the shower was super hot. I never had the free breakfast but it was offered to me each morning. Hotel was easy to find, staff very nice. If I ever went back to Cambodia I would consider staying at this hotel.
於 2017 年 9 月住了 3 晚
Roy 於 2017年10月1日的回應
Thank you for taking the time to give your review. We appreciate your kind comments. I will pass on your comment to Restaurant staff and reception and housekeeping. Providing Ice cold beer and hot water showers is high on our priority list. I will double check the WIFI reception in the rooms. In the evenings (6pm-6am) we have a 30 mips service/50 mips for facebook & Youtube. Thanks again for your kind words Regards Roy Edwards Director Operations

8/10 不錯

Casper (Perth, Australia)

讚好：整潔度、職員與服務和客房舒適度
Comfortable, clean and friendly
The location is easy to get to the riverfront. Whilst the hotel is a bit dated, it is very clean and the hotel staff are very friendly and helpful. They do look after their guests and help to ensure you see the things you want in Phnom Penh. Having a limited amount of time there, they arranged a driver for me at a decent price to take me out and about for 5hours. Would stay there again for sure.
於 2017 年 8 月住了 2 晚
Roy 於 2017年8月8日的回應
Thank you for your feedback. Yes we are not a new hotel, however we have just finished repainting all the rooms, with new carpet 6 months ago and refurbished furniture we plan to keep the hotel "fresh". Our objective is to give our guests great experiences. Glad you enjoyed your stay with us. Regards Roy Edwards Director Operations

8/10 不錯

真實旅客

讚好：職員與服務和客房舒適度
A nice hotel
The staff in this hotel are terrific, friendly and always there to assist or advise you. This hotel is foreigner run, nice man, he has made sure everything works well. The wifi was good in all locations. The restaurant food was good and the draft beer was reasonably priced. In the location of the bar and restaurant area. Good for single males in particular. Not a new hotel but for the price I paid I would definitely stay again. Thank you to all staff including the Manager who bought me a free draft beer.
於 2017 年 7 月住了 5 晚
Roy Director Operations 於 2017年8月3日的回應
Thank you for your feedback. It is always a buzz to know that we made our guests happy. The last 12 -18months have seen many changes at City Centre Hotel. Room renovation including complete room repaint and furniture . refurbishment. New Carpet throughout. Significant WIFI upgrade with commercial quality equipment, most recently 2 WIFI boosters on 2nd & 3rd Floors. 6pm-6am we get 30mips download Expanded kitchen, upgraded restaurant with new outside deck. And a completely new... 2 bedroom suite with 4 large beds, one Kingsize, 2 queensize Staff have also been further trained and rewarded for that. Thanks again for your feedback Roy Edwards (originally NZ) Director Operations

6/10 一般

Peter (mildura australia)

讚好：整潔度和職員與服務
不滿：客房舒適度
Serves it's purpose
Handy to city centre and night life. Staff are excellent. Food is ok. I found the room to be rather small and old
於 2017 年 7 月住了 1 晚
Director Operations 於 2017年7月9日的回應
Thank you for your review I will pass to staff your appreciation, they enjoy to take care of our guests. The hotel is undergoing an update. We have replaced the carpet throughout the hotel, and renovated the furniture. You will be pleased to note that we have started a room renovation program. The first room has been completed and the painting team start tomorrow on the rest of the rooms Regards Roy Edwards

10/10 優異

Miguel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Roy Director Operations 於 2017年6月21日的回應
Thank you for taking the time to give us a review We appreciate that we were able to provide you with a 5 star experience Thanks again Roy Edwards Director Operations