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金邊萬怡酒店的評價

4 out of 5
金邊萬怡酒店
No. 115, St. 214 Corner St. 63, Sangkat BeoungReang, Khan Daun Penh, Phnom Penh

評價

8.8

優異

10 分評分，優異；132 則評價中有 74 則" "
8 分評分，不錯；132 則評價中有 41 則" "
6 分評分，一般；132 則評價中有 8 則" "
4 分評分，欠佳；132 則評價中有 4 則" "
2 分評分，很差；132 則評價中有 5 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Chao Han

於 2023 年 11 月住了 1 晚

8/10 不錯

YINSHU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice journey
A good experience for the accommodation.
於 2022 年 12 月住了 1 晚

8/10 不錯

真實旅客

於 2020 年 3 月住了 3 晚
Ria 於 2020年3月25日的回應
Thank you for your good feedback. We really appreciate it. We look forward to welcome you back to Courtyard by Marriott Phnom Penh. Best regards, Ria Sari Director of Sales & Marketing

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
Ria 於 2020年2月24日的回應
Thank you for your score. We really appreciate it if you can explain to me in regards to your feedback so we can make some improvement. Thank you and we look forward to hear from you. Best regards, Ria Sari Director of Sales & Marketing

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 2 晚
Ria 於 2020年2月18日的回應
Thank you for the perfect score. We look forward to welcome you back at Courtyard by Marriott Phnom Penh. Best regards, Ria Sari Director of Sales & Marketing

4/10 欠佳

真實旅客

家人同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
我們訂了2天住宿，第一天使用一泊二食的方式，多付出了約五十美元的價格。但是在用晚餐的時候，服務人員未被告知我們有訂購一泊二食，花了很久的時間在確認，半個多小時後，拿了張小菜單，告訴我們只能選擇二個單位的餐點。我們很無奈，只好點了沙拉和蒸魚。但是這二個的價格應該遠低於我們所付出的價格。想請問是否有誤？
於 2019 年 12 月住了 1 晚
Ria 於 2020年1月31日的回應
Thank you for your feedback and we apologized that you had an inconvenient experienced during your stay. May I have your email address so I can reach out to you to have further discussion on your unhappy experience. Thank you and look forward to hear from you. Best regards, Ria Sari Director of Sales & Marketing

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Ria 於 2019年12月13日的回應
Thank you for your good feedback. We look forward to welcome you back at Courtyard by Marriott Phnom Penh. Best regards, Ria Sari Director of Sales & Marketing

8/10 不錯

Wai Fong

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Hotel location is good Since this is new hotel, room condition is also good Seth works in the reception is nice and friendly Just one comment, snack in lounge starts serving 6pm but always within 30 mins nothing remain... Comparing to other Marriott hotels I used to stay, their variety of snack, hot food and desserts are with much more more choices.
於 2019 年 11 月住了 5 晚
Ria 於 2019年11月25日的回應
Thank you for your feedback. We will look into our food selection at Executive Lounge and the service time. We look forward to welcome you back at Courtyard by Marriott Phnom Penh Best regards, Ria Sari Director of Sales & Marketing

10/10 優異

Eliot

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Hotel
Good location and nice environment, also, the services from hotel are excellent.
於 2019 年 11 月住了 1 晚
Ria 於 2019年11月25日的回應
Thank you for your good feedback Mr. Elliot. We look forward to welcome you back in the future. Best regards, Ria Sari Director of Sales & Marketing

10/10 優異

Pai Ying Fanny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Duty Manager Mr Seng set a New Standard of Service
This is our first time to Phnom Penh and we didn’t expect it is so unsafe. My wallet and mobile phone were snatched by motorbike gang. We went back to hotel to seek for assistance and luckily we met Duty Manager Mr Seng. He calmed us down, gave us advices and offered us all the assistance that he can do. What surprised us was, he felt sorry for us from the bottom of his heart. He helped us wholeheartedly instead of doing a job. My husband and I work in hotel for many years and we have met a lot of hotel associates, but we have never met someone as willing to serve as Mr Seng is. He demonstrated what is “put yourself into one’s shoes”, and we are impressed by his enthusiastic in helping the others. Without his help things would not be that easy and we never thank him enough. He saved our anniversary trip and our impression on Cambodian. He is our angel and a great asset of the hotel. He deserves a better position for sure!
於 2019 年 10 月住了 1 晚
Ria 於 2019年10月20日的回應
Thank you for your good feedback to our associate, Mr. Seng Kosal. We are proud of him and make him as an example of an outstanding associate. However we are sorry that you had the unfortunate experience in the city. I hope you wont have this experience again in the future. Best regards, Ria Sari Director of Sales & Marketing

10/10 優異

chiungchung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Ria 於 2019年8月7日的回應
Thank you for your rating score. I hope you were enjoying your stay at Courtyard by Marriott Phnom Penh. Best regards, Ria Sari Director of Sales & Marketing

8/10 不錯

真實旅客

商務旅客, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
便利交通 近市區 早餐多元
於 2019 年 7 月住了 1 晚
Ria 於 2019年8月5日的回應
Thank you for your rating and good review. We look forward to welcome you back. Best regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything is okay, above average
於 2019 年 5 月住了 4 晚
Ria 於 2019年7月18日的回應
Thank you for your review. We are looking forward to welcome you back to Courtyard by Marriott Phnom Penh soon. Best regards

10/10 優異

YING CHIA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pretty good
There is noise come from across street people.
於 2019 年 6 月住了 3 晚
Ria 於 2019年7月3日的回應
Thank you for staying with us and thank you for the feedback. We will check what is the issue with the noise. We look forward to see you again in the future. Thank you

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 2 晚
Kim 於 2019年4月25日的回應
Dear Sir, Thank you very much for taking your value time to review on our hotel. We are very appreciated. With best regards, Reservation Team

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic
於 2024 年 3 月住了 2 晚

10/10 優異

Kim San Vincent

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room is clean and big
於 2024 年 3 月住了 2 晚

10/10 優異

Mohamed

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

10/10 優異

Por Chiek

家人同遊
Comfortable
於 2023 年 12 月住了 1 晚

10/10 優異

HUN

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

Reeta

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff at the front desk was very helpful orangizing tuk tuk for day tour. Breakfast was very good, had enough veggi selection and fresh local fruits. Staff was great and especially thanks to Ravinder (food and beverage manager) made extra especial veggi food for us. Thanks to all the staff.
於 2023 年 12 月住了 3 晚

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The Hotel is amazing. This is the 3rd year I've stayed here. My thanks goes out to Sarah Moya and Try Bona and the rest of the people in the hotel
於 2023 年 12 月住了 3 晚

10/10 優異

Dinesh

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

10/10 優異

Sushil (San Jose)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay Sochye was excellent at Front Desk and Ivan Pham and his team were so good creating an amazing dining experience They went out of their way to cater for our dietery needs-and we were very happy
於 2023 年 10 月住了 2 晚
Ria 於 2023年10月24日的回應
Dear Sushil,On behalf of the entire hotel team, I want to thank you for sharing about your past experience at Courtyard by Marriott Phnom Penh.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Sincerely,Ria SariExecutive Assistant Manager

10/10 優異

sungeun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
완벽한 코트야드
직원이 너무 친절했습니다. 수영장 조식 라운지 모두 훌륭했습니다.
於 2023 年 9 月住了 2 晚
Ria 於 2023年10月24日的回應
Dear Sungeun,Thank you for taking the time and give us a great rating about our hotel services. We truly appreciate you taking the time to share your experience with us.It is our utmost priority to ensure that all our guests feel cared for and have a comfortable stay, and we're delighted to hear that our hotel facilities and services made a positive impression on you.We will be sure to pass on your compliments to our team members who will be thrilled to know that their efforts made a difference in your stay.We hope to have the pleasure of welcoming you back in the future, and please do not hesitate to reach out if there is anything we can assist you with.Sincerely,Ria Sari

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Recomend Hotel in PNH
Good stay Cozy and good service
於 2023 年 8 月住了 4 晚

10/10 優異

JI YEON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 優異

Shimizu

讚好：整潔度、職員與服務和住宿狀況
部屋は清潔で快適でした。 20階にプールとルーフトップバーがあり、ルーフトップバーからは独立記念塔や王宮の夜景も楽しめました。 1階の朝食フロアは混雑もなく、快適でした。
於 2023 年 6 月住了 2 晚

10/10 優異

Younghwan

於 2023 年 4 月住了 2 晚

10/10 優異

Eddie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 4 晚

10/10 優異

CHEOLSIK

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
출장으로 3일간 묶었는데 음식도 맛있고 서비스도 좋고 룸도 관리가 질되어 편안하게 지냈습니다 식당은 주위에 일식집이 하나 있으나 다른 식당들은 조금 걸어가야 합니다
於 2023 年 3 月住了 3 晚

10/10 優異

Bots

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall very nice hotel, facilities and service. Limited options walking distance from hotel
於 2023 年 2 月住了 2 晚

8/10 不錯

HUN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 4 晚

8/10 不錯

HUN

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 3 晚

10/10 優異

LIM

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel hospitality beyond words of description. Excellence, awesome hotel, managers and staffs. I give an 101%. Would like to take this opportunity, thank you very much for your generosity hospitality. Will come back again. Wishing everyone a very happy, prosperity and fulfilled new year ahead.
於 2022 年 12 月住了 2 晚

10/10 優異

Yim Kong

於 2022 年 12 月住了 1 晚

2/10 很差

James

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Don't go to this hotel until you expect to overpay
they overcharged me for 3 hours at $120. I'LL NEVER STAY THERE ATAIN
於 2022 年 12 月住了 5 晚
Ria 於 2022年12月12日的回應
Dear James,Thank you for your time to review our hotel during your stay with us. Kindly please provide us full information about the issue that you had during your stay so we can try to fix it.Thank you and best regards,Ria SariDirector of Sales & Marketing

8/10 不錯

HUN

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 4 晚
Ria 於 2022年12月12日的回應
Dear Hun,Thank you for your time to review and rate our hotel during your stay with us. Kindly please share your past experience and if there is anything that we need to improve on. We look forward to welcoming you back to Courtyard by Marriott Phnom Penh.Best regards,Ria SariDirector of Sales & Marketing

10/10 優異

Thunny

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 10 月住了 2 晚

8/10 不錯

Justine

讚好：整潔度、職員與服務和住宿狀況
Pas rapport qualité prix c’est cher pour les petits déjeuner il y a pas beaucoup les plats locaux
於 2022 年 9 月住了 5 晚
Ria 於 2022年9月30日的回應
Dear Ms. Justine,Thank you for your feedback in regards to your experience during your stay at Courtyard by Marriott Phnom Penh. Kindly please let us know if you are coming to Phnom Penh regularly and we can offer you special corporate rate.Thank you and best regards,Ria SariDirector of Sales & Marketing

10/10 優異

Brad

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Beautiful hotel. Excellent staff. Great btreskfast
於 2022 年 8 月住了 3 晚
Ria 於 2022年9月30日的回應
Thank you for your great rating and feedback during your experience staying at Courtyard by Marriott Phnom Penh. We look forward to welcoming you back to Courtyard by Marriott Phnom Penh.Best regards,Ria SariDirector of Sales & Marketing

10/10 優異

Waldemar

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
centrally located
於 2022 年 8 月住了 2 晚
Ria 於 2022年9月30日的回應
Dear Waldemar,Thank you for your perfect rating. We look forward to welcoming you back to Courtyard by Marriott Phnom Penh.Best regards,Ria SariDirector of Sales & Marketing

10/10 優異

Kayoko (Minato ku)

讚好：整潔度和職員與服務
於 2022 年 7 月住了 2 晚

8/10 不錯

THANATE

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good for my trip and easy for appointment
於 2022 年 6 月住了 1 晚

8/10 不錯

Vannak

於 2022 年 6 月住了 3 晚

10/10 優異

Mapp,

於 2022 年 5 月住了 3 晚

10/10 優異

KWANG WOO

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 4 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 3 晚

10/10 優異

TAY

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Business Trip to Phnom Penh
A very nice and clean hotel to set up base for few days of business activities in Phnom Penh. Gym facilities was also good and located on the 20th floor, nice view of the city while sweating out.
於 2022 年 5 月住了 2 晚

6/10 一般

BITNA

於 2022 年 2 月住了 1 晚