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幸運星 2 號酒店的評價

3 out of 5
幸運星 2 號酒店
#38-40, Street 336, Sangkat Phsar, Phsar Deumkor, Khan Toul Kork, Phnom Penh

評價

6.6
10 分評分，優異；136 則評價中有 21 則" "
8 分評分，不錯；136 則評價中有 48 則" "
6 分評分，一般；136 則評價中有 32 則" "
4 分評分，欠佳；136 則評價中有 19 則" "
2 分評分，很差；136 則評價中有 16 則" "

6.8/10 

整潔度

6.2/10 

職員與服務

4.6/10 

設施服務

6.4/10 

住宿狀況

2.0/10 

環保程度

評價

10/10 優異

HSIN-FANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
還可以
附近是市場，髒亂了點
於 2017 年 5 月住了 1 晚

10/10 優異

HSIN-FANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
CP值很高
很不錯

10/10 優異

HSIN-FANG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Anderson

讚好：客房舒適度

8/10 不錯

JC (金边)

讚好：職員與服務和住宿狀況
条件还可以
酒店貌似是停车场改建的，房间挺大，卫生条件也还可以，就是地段一般般，离奥利匹克运动场不远，但离河边和中央市场都有点距离。

6/10 一般

gere

不滿：職員與服務

8/10 不錯

Anderson Yue (Taiwan)

Nice Price
以價格來說,算是不錯的選擇! 另外有加分的地方是附設的咖啡廳,服務人員很親切,很適合洽公商談的會所.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

2/10 很差

Dang

於 2023 年 3 月住了 9 晚

2/10 很差

yew (Kuala lumpur)

多人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
They gave my.room away and gave me a tiny dirty, smelly room without even hangers, tv remote control and hot water on the first day and said they have no other rooms.i had to sleep on some comforters on the floor! Had backaches after that first day and got back our room for the bext 2 nights. The staff are good especially rhe housekeeping staff who try to make amends and service recovery. Location is horrible! Right in the midst of wholesale qet market and junkyard car parts recycling areas all around ! Never stay here ever, please warn all your guests!!
於 2022 年 11 月住了 3 晚

2/10 很差

cheolhyeon

不滿：整潔度和客房舒適度
於 2022 年 5 月住了 4 晚

6/10 一般

LEONG BIN

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Some cockroaches and ants in the room. No glass shower door. Convenient to some shopping malls, market places, night markets. Good local food for meals. Easy on getting transport.
於 2019 年 12 月住了 4 晚

10/10 優異

Deary (BKK)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
My stay at Lucky Star 2 was perfect. I love how huge the room is and very clean. staffs are very nice and friendly. The hotel is very close to Olympia Mall. It's very easy for me to access the shopping mall, and it's in the middle of Phnom Penh City so to go anywhere is not too far to get there. Plus, Love the view from my window.
於 2019 年 8 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：職員與服務和設施服務
no wifi on the property.called the staff many times and they promise to give solution yet nothing happen
於 2019 年 7 月住了 2 晚

6/10 一般

vengly

不滿：住宿狀況
Cheap hotel in town.
The hotel condition is old,but on the other hand it is the cheapest to stay in town. It has Air con,hot water shower and good size bed room.but there is a lot of ants .
於 2019 年 1 月住了 1 晚

6/10 一般

vengly

讚好：客房舒適度
不滿：整潔度和住宿狀況
Low budget hotel.
The hotel conditions is old and full of little ants. It is o.k for the price . The location is very noisy because the surrounding full of weeding reception and the street traffic is very bad on the weekends.
於 2019 年 1 月住了 2 晚

6/10 一般

Brandon

於 2019 年 1 月住了 2 晚

2/10 很差

Reuben

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Avoid this disgusting hotel
The staff were extremely blunt and rude upon arrival, making us feel very unwelcome. There were literally hoards of chinese guests attending some sort of occasion in the function room next door, which meant crowds of them were congregating or simply wandering around in just about every area of the hotel, shouting and making alot of noise. They were also smoking in the hotel corridors and lifts, and throwing their cigarette ends on the hotel floor which remained there the following day. At one point they were staring and laughing at us for some bizarre reason and the hotel staff seemed to be joining in with them. There are absolutely no cameras in the hotel whatsoever apart from reception, and it has a very unsafe and seedy feel to it. The pillows had an obvious blood stain on them, and there were gecko droppings both in our room and all over the balcony floor. The room was a non smoking room yet smelled like an ashtray. The beds felt like sleeping on a flatbed truck they were that hard, and the aircon system was outdated and poorly unmaintained. The location is also terrible and very difficult for taxi/tuktuk drivers to access and manoeuvre around in at night time. One of the worst hotels and team of staff that ive come across in phnom penh for many years.
於 2018 年 11 月住了 1 晚

10/10 優異

Nguyen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lucky star 2 hotel very good
Every thing is ok, I will come back lucky star 2 hotel.
於 2018 年 8 月住了 2 晚

8/10 不錯

えむ (日本)

讚好：職員與服務、住宿狀況和客房舒適度
トランジット
トランジットで使用しましたが、安いのに綺麗。お湯も水圧もなんの問題もなかったです。安く泊まりたい方にはおススメ。
於 2018 年 3 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
비추합니다.
화장실에 샤워부스 칸막이가 없어서 샤워를 하면 온 화장실이 다 젖습니다. 수건도 한장밖에 주질 않아서 샤워하고 수건 젖어서 애먹었네요. 침대보에는 얼룩이 있었고, 침대는 딱딱합니다;; 에어컨 바람나오는 구멍은 정말 더러운데;; 더워서 어쩔수 없이 켰구요. 그냥 밤 비행기 타기 전에 쉴곳 찾아 싸게 묶었던 건데.. 정말 다신 가고 싶지 않네요. 참, 체크인 할때 예약내역이 조회되지 않는다며 메일로 받은 컨펌메일을 자기네가 찍어갔습니다;; 그래서 제 핸드폰 들고 왔다갔다 하는데 좀 신경쓰이더라구요;; 저러다가 핸드폰 훔쳐가는건가 싶어서..
於 2017 年 11 月住了 1 晚

4/10 欠佳

Hisahiro (Japan)

讚好：整潔度和客房舒適度
不滿：職員與服務和住宿狀況
安いホテルだが
安さにひかれ予約したが中心部から離れすぎていて不便で交通費がかさむ。周囲の治安もあまり良いとは言えない。多少値がはってもリバーサイドのホテルに泊まることをおすすめする。
於 2017 年 8 月住了 3 晚
Sothareth NOUN 於 2017年9月13日的回應
Dear Hisahiro Greeting from Lucky Star 2 Hotel, we would like to say apologize to you for our tuk tuk services I think from the hotel to the riverfront just $3 and how much they are charged you?

10/10 優異

isabel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Backpacker luxury
Great stay. Only two down sides were it's a little out of the centre and we found a dead cockroach in the morning.
於 2017 年 7 月住了 1 晚
Sothareth NOUN 於 2017年9月13日的回應
Dear Isabel Greeting from Lucky Star 2 Hotel, we are glade to see your reviewed. We wishing you all the best, and we hope you will be back to stay with us again. ( No more cockroach ) Best Regards Sothareth NOUN Front Office Manager

10/10 優異

Vincent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Vincent nguyen
Very friendly staff . Very helpful , NO HAIR BLOW DRY. Right next to local market . 15 from night market

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
想像以上に部屋の中はきれいだった。フロントスタッフは英語が流暢であり、タクシーの手配も容易に行えた。今後も是非泊まりたいと思う。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
All liked it! Great location and great service! Thank you!

10/10 優異

kim (korea)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
시내에서 가까운호텔
슈페리엄 2베드였는데 너무 좋았다 깔끔하고 가격대비 최고였다.무엇보다 방이 넓어서 좋았고 깔끔하고 깨끗했다. 엘레비이터와 모든 시설이 최고급이였다. 강추합니다 여러분

10/10 優異

Peter (Australia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel was convenient for me and the staff was very helpful
Dawn over Phnom Penh

8/10 不錯

Risto (Helsikki)

讚好：職員與服務和客房舒適度
ok.
Ants at room.

8/10 不錯

speedbird (south-east asia)

讚好：整潔度、職員與服務和客房舒適度
コスパは、最高
値段が安いので、結構心配でしたが、行ってみると、素っ気のないへやですが、清潔感はかなりあると感じました。しかし、日本人の中でも、無理というのは、かなりいると思いますが、２０００円以内で、このきれいさ、 コスパを考えるとかなり良い方であると思っています。また再びカンボジアに行くときは、しようしたいとかんがえてます。

8/10 不錯

William R

讚好：職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Två backpackers
Bekvämt hotell med bra tv utbud. Duschdörren var lite halvkass, hoppade nästan ur när man öppnade. Hård säng, men ändå okej för pengarna. Läget var inte så bra, fanns bara lokalrestauranger utan menyer på engelska i närheten, men det var ju en rolig upplevelse det med.

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Worst hotel
The rooms were disgusting, there was mould in the bathroom, old rubbish from previous people who stayed, the beds were rock solid and the reception desk was no help at all. You ring them for a question and they hang up! We didn't even spend our full 10 days, we stayed 2 and found another hotel. Would definitely recommend avoiding this hotel.

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
不滿：職員與服務
Relaxing place to stay and shopping malls close by
The room is big,clean and has hot shower

8/10 不錯

真實旅客

不滿：住宿狀況
Not the most exclusive hotel, few facilities, but good value for money.

2/10 很差

Jennifer (USA)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Nightmare neighborhood and hotel
We stay at the hote just for one night an it was enough. We wished never to be there again. Horrible neighborhood , service, smell and quality of the things in the room. The room was smelly, towels were old. No food available at the hotel or nearby. No friendly staff and in general every thing was bad. It was the worst hotel of our South East Adia trip.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

YEON JEONG

讚好：整潔度和客房舒適度
호텔서비스를 바라면 안되네요...
큰도로 안쪽에 위치하고 있어서 찾아가는데 좀 어려움이 있었음.. 방은 크고 넓어서 좋았고... 전망도 괜찮은편... 하지만 방안에 필요한 소품들이 없는 점이 좀 불편하였음.. 커피포트만 하나 있었어도 좋았을텐데... 헤어드라이기도 없고... 로비에 부탁해도 비치되어 있지 아니함... 그냥 하룻밤 쉬었다가기에는 괜찮은 호텔..

2/10 很差

Suzy (London )

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Still waiting on our refund
The place was nothing like it was advertised and as for the area, well here is a list of problems that you might want to add to your website description: Rude staff Smelly room Infested room - ants/cockroaches/various other bugs Water went off Illegal substance deals down stairs in the lobby Illegal 'night walkers' in entrance/in the hotel Reception giving out private details to Tuk Tuk driver who dropped us off at the hotel but for the two mornings we were there he called our room asking if we wanted a lift!!! Not maintained room Dirty bed sheets Yelled at through our door by house keeping staff after an 8 hour journey on a bus, even though our do not disturb sign was on No where near any of the attractions in Phnom Penh like it is described on your website.

4/10 欠佳

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
Stay elsewhere
No English not that they cared. Poor service.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Poor
One star,no hand towels or bath mat!

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
Das Hotelzimmer ist wirklich wie man es sich in den Bildern Vorstellt, groß und geräumig. Es ist alles von den Handtüchern bis hin zur Zahnbürste vorhanden. Das einzig "negative" Kriterium ist, dass es ca 20 minuten mit dem TukTuk von der innenstadt entfernt ist aber mit 2-5 Dollar kommt mann locker hin.

8/10 不錯

simon (spain)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel for the price
The hotel was in China town, about 15 minutes tuk tuk drive from the centre, so fairly quiet location with a wonderful colourful fruit nightmarket underneath, which could not be heard from the rooms. There are a lot of weddings and receptions in the hotel, but again they did not interfere with a good nights sleep. Lots of cheap eating places across the main road. To be honest, Phnom Penh is still a growing city, it will be like KL or Singapore within 15/20 years, but now is a bustling, very busy, not very pretty city. 2 days there is sufficient to see the landmarks.

6/10 一般

Eric (St-Jean, Canada)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel needs alot of renovation, would not stay
i felt like i was disturbing the staff, no info, no help, room was not clean, run down, is in need of a good renouvation. We didn't like our stay.

8/10 不錯

NORIKO (東京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
案外いいホテル、朝食無しが残念
安いから、汚く、泊まるだけたからと思って決めましたが、きれいで、広く、シャワーがお湯出ました。場所は、下町で汚そうな所大丈夫人はおすすめ

2/10 很差

pierre (Nancy)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Nous n'y avons jamais séjourné ?
erreur d'hotels.com? compensation suite à plantage sur Dalat? (pour mémoire, arrivée à 20h00 à Dalat, Vietnam, le soir su nouvel an et constater que la réservation faite sur hôtels.com pour 3 jours n'a pas été transmise... Difficile d'en rire)

8/10 不錯

Golf (Bangkok)

讚好：住宿狀況和客房舒適度
Spacious, low price, and wedding party
VERY GOOD. At my 3rd time in Phnom Penh, for one week, I stayed this hotel. Unexpectedly, as the other stayer mentioned, it is very spacious considering its low price. I stayed at 8th floor with a great view. Wifi is stable. A nice TV and international channels. Hot water works 80%-enough for me. Toilet paper is out of the bath room but important thing is its existence - perfect!

4/10 欠佳

Monica (adelaide)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Satisfactory stay
Had a decent stay here. Convenient elevator. Clean and spacious rooms, however the location is a bit far from the more popular areas and you could find a better guest house for the same price or even cheaper.

8/10 不錯

Chih How (Singapore)

讚好：職員與服務、住宿狀況和客房舒適度
Economical Stayover
The hotel is good value for USD20+. A very spcious room - 30sqm! Like most Cambodian hotels, furnishings are wood based. Cleanliness is relatively good. We booked two rooms. And only complain is that the headboard in both rooms have ants! Caused a bit of discomfort! Very basic other facilities! Have just a small coffee and snack shop in the lobby. Internet in the room was not connectable. But overall no complains for the price and room space. Will consider returning.