3 間酒吧/酒廊

索菲特山金邊佛基拉酒店的評價

5 out of 5
索菲特山金邊佛基拉酒店
26 Old August Site, Sothearos Boulevard, Phnom Penh

評價

9.2

卓越

10 分評分,優異;197 則評價中有 143 則" "
8 分評分,不錯;197 則評價中有 34 則" "
6 分評分,一般;197 則評價中有 13 則" "
4 分評分,欠佳;197 則評價中有 5 則" "
2 分評分,很差;197 則評價中有 2 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.6/10 

設施服務

9.2/10 

住宿狀況

9.6/10 

環保程度

評價

10/10 優異

JHENG LIN

於 2022 年 6 月住了 1 晚
Charles-Henri Chevet General Manager 於 2022年8月23日的回應
Dear Valued Guest,Greetings from Sofitel Phnom Penh Phokeethra! We very much appreciate your evaluation regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will ensure to share your appreciation with our team which I am sure will serve as motivation to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

Lin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 2 晚

10/10 優異

chiatai

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was a great living experience. Nice quality, good service. Will come again for sure
於 2019 年 10 月住了 1 晚
Charles-Henri CHEVET 於 2019年11月6日的回應
Dear chiatai, we very much appreciate your evaluation and it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

8/10 不錯

SHUNCHAU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Charles-Henri CHEVET 於 2019年10月22日的回應
Dear SHUNCHAU, We very much appreciate your evaluation and it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

8/10 不錯

Chor Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel
The hotel is grand and service is good. It is only 5-mins walk to the Aeon Mall. However, the swimming pool is old and not clean. The breakfast in US$30 is a little bit expensive.
於 2019 年 10 月住了 1 晚
Charles-Henri Chevet 於 2019年10月22日的回應
Dear Chor Man, Greetings from Sofitel Phnom Penh Phokeethra, It is with pleasure knowing our service and prime location exceeded your expectation. Your remark on our swimming pool has been carefully noted for future improvement. Thank you so much for sharing with us your thoughts as well as your constructive feedback and we hope to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

MoneyTree

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
服務品質都維持在高水準
於 2019 年 9 月住了 1 晚
Charles-Henri CHEVET 於 2019年9月10日的回應
Dear MoneyTree, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for your full score evaluation as well nice as your comment on our friendly service. I am very delighted that everything here offer at Sofitel Phnom PenhPhokeethra exceeded your expectation. The team and myself cannot wait to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really cool old hotel but it’s clean and service really good
於 2019 年 7 月住了 1 晚
Charles-Henri CHEVET 於 2019年7月25日的回應
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚

8/10 不錯

Alberta (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
頂級設施・服務有待加強
這次入住時因為没有会説中文的服務員、我覚得我的意願没有正確地伝達給旅館、在等待時間和房間安排方面不満意。
於 2018 年 8 月住了 3 晚
Charles-Henri CHEVET 於 2018年8月20日的回應
Dear Valued Guest, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for taking time to share us your experience during your recent stay at Sofitel Phnom Penh Phokeethra. We were very sorry to read that you were inadvertently assigned to a room which was not your preference. We will take action to prevent such incident from happening again. Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs. We hope we will have the pleasure of welcoming you again soon in Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet Area General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

monica (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
精品飯店的等級
飯店人員訓練有素,每一個環節都面面俱到;食物具有精品飯店的水準,我們用了3個餐廳的餐,覺得物超所值;房內的設備相當不錯, 精緻而舒適.
於 2018 年 6 月住了 4 晚
Charles-Henri CHEVET 於 2018年6月28日的回應
Dear Monica, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for taking the time to share us your positive experience during your stay at Sofitel Phnom Penh Phokeethra. It is always pleasure to hear that you are very satisfied in many aspects at our hotel such as our gastronomy, our hotel room, the balcony view and especially our hospitality. We duly note your comment on the variety of our gym equipment and on your next visit, we would like to invite you to try our more extensive gym at our Sports Club. Our Phokeethra Sports Club also has both tennis and Squash courts as well as a larger pool. We are also working on improving the conditions of the sofas in the rooms as part of our refurbishment plans. It is through feedback such as yours that we are able to improve the quality of our products and services to better meet the needs of our guests. We look forward to welcoming you back at Sofitel Phnom Penh Phokeethra soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

Albert (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with good gardens
The garden is beautiful and the breakfast is high quality and very delicious.
於 2018 年 6 月住了 4 晚
Charles-Henri Chevet 於 2018年6月15日的回應
Dear Albert, Greetings from Sofitel Phnom Penh Phokeethra, I am pleased to read that you had a pleasant stay at our hotel and enjoyed the buffet breakfast at La Coupole. Thank you so much for sharing your thoughts during your stay at Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

Chen hung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Charles-Henri Chevet 於 2018年4月9日的回應
Dear Sir/Madam, We very much appreciate your evaluation and it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

8/10 不錯

Lee (Hong Kong)

讚好:職員與服務、住宿狀況和客房舒適度
They need to improve the room cleanliness, found tiny bugs (liked flea) at the rooms.
於 2017 年 9 月住了 1 晚

8/10 不錯

man kit

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 3 晚

8/10 不錯

Annie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置在市區粉方便舒服的酒店
酒店離市中心近, 但相當安靜!! 建築裝潢挑高優雅空間大, 酒店服務人員笑容可掬, 親切熱誠, 是商務度假修閒的好地方. 酒店在雖然身處市区,但很安静.乾净,也很舒服酒店。是值得一住的酒店。
於 2017 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice swimming pool, very close to the Aeon mall

10/10 優異

aoguang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay in the hotel . The staffs are great.

10/10 優異

clement (hk)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
At city center, very comfort hotel.
Good location, very comfort and relax European style hotel at city. Excellent food and restaurants choice. One of the best club lounges.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Wai Shing (Hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
Very good

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A very nice one !
出乎意外的舒適!

8/10 不錯

Christine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
早餐非常精緻
已第二次入住本飯店,但本次客服清潔速度及內容應再加強。

10/10 優異

Chrisitne (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒的早餐!
整體很舒適,但因鄰地正在興建,面對鄰地部分較無隱私。

10/10 優異

Joe (Taipei)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service
Great environment and service

8/10 不錯

Leung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very nice

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Jason

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The dining options are excellent along with the service and quality. Rooms are very nicely apponted and the ataff very friendly. It is a beautiful property. The only comment I have is the lack of convenient swimming pool, but that is because their pool is under renovation
於 2024 年 4 月住了 4 晚
Sofitel Phnom Penh Phokeethra 於 2024年4月17日的回應
Dear Mr. J,We very much appreciate your excellent rating regarding your recent stay with us.I will certainly share your comments with our team. Allow me to reassure as well that while the rejuvenation of one of our pool will soon come back with much elegance, another swimming pool remains in full service at our Phokeethra Sport Club. We also have a buggy cart to offer the convenience and joyful access. Thank you again for sharing your experience as this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant, if not better.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

10/10 優異

Justin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Charles-Henri Chevet 於 2024年1月29日的回應
Dear Value Guest, We very much appreciate your stay and valuable time to evaluated. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one, if not better. Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

10/10 優異

yukie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Charles-Henri Chevet 於 2024年1月29日的回應
Dear Value Guest, We very much appreciate your stay and valuable time to evaluated. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one, if not better. Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

10/10 優異

MSAHIKO

於 2023 年 12 月住了 5 晚
Sofitel Phnom Penh Phokeethra 於 2023年12月11日的回應
Dear Value Guest,We very much appreciate your rating of our hotel's hospitality. I am sure that this feedback will serve as a strive for our staff, to continuously improve the quality of our services. We are looking forward to service you again in the future.Best regards,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

10/10 優異

JUMPEI

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
ホテル内が綺麗かつ歴史を感じる施設で良い旅行になりました。朝食のブュッフェも美味しかったです
於 2023 年 11 月住了 4 晚
Charles-Henri Chevet 於 2023年11月15日的回應
Dear Valued Guest,We very much appreciate your rating of our hotel. I will share this with our team. I am sure that this feedback will serve as a strive for our staff, to continuously improve the quality of our services. We are looking forward to better service you again in the future.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

10/10 優異

LIANJIE

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel with top services! Very Impressive! Strongly recommend.
於 2023 年 9 月住了 2 晚
Charles-Henri Chevet 於 2023年9月12日的回應
Dear Lian Jie,We very much appreciate your rating of our hotel. I will share this with our team. I am sure that this feedback will serve as a strive for our staff, to continuously improve the quality of our services. We are looking forward to better service you again in the future.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

10/10 優異

MUN KEONG

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚
Charles-Henri Chevet 於 2023年9月12日的回應
Dear Mun Keong,We very much appreciate your rating of our hotel. I will share this with our team. I am sure that this feedback will serve as a strive for our staff, to continuously improve the quality of our services. We are looking forward to better service you again in the future.Sincerely,Charles-Henri ChevetGeneral ManagerSofitel Phnom Penh Phokeethra

8/10 不錯

Robert

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good 5 star hotel.

6/10 一般

Chang Moo

於 2023 年 6 月住了 4 晚

10/10 優異

Ragupathy

於 2023 年 3 月住了 3 晚

10/10 優異

Daniel

親子同遊
讚好:整潔度、職員與服務和住宿狀況
very nice hotel, thank you for the great time
於 2023 年 4 月住了 4 晚

6/10 一般

mandy

讚好:整潔度和職員與服務
不滿:住宿狀況
Dissatipointed, the food was poor quality, the pool area was even worse
於 2023 年 2 月住了 3 晚

10/10 優異

Mapp,

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel with super nice staff members. It's very clean throughout the hotel. Very nice restaurants and bar. Definitely will stay there again in the future. Thanks for the hospitality Sofitel.
於 2022 年 9 月住了 2 晚
Charles-Henri Chevet General Manager 於 2022年12月27日的回應
Dear Valued Guest, We very much appreciate your evaluation and it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

Mizuho

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 4 晚
Charles-Henri Chevet General Manager 於 2022年12月27日的回應
Dear Valued Guest,Greetings from Sofitel Phnom Penh Phokeethra! We very much appreciate your evaluation regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will ensure to share your appreciation with our team which I am sure will serve as motivation to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 優異

Sirilak

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great excellent
於 2022 年 8 月住了 2 晚
Charles-Henri Chevet General Manager 於 2022年8月23日的回應
Dear Valued Guest,Greetings from Sofitel Phnom Penh Phokeethra! We very much appreciate your evaluation regarding your stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will ensure to share your appreciation with our team which I am sure will serve as motivation to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 優異

Jean

家人同遊
讚好:整潔度、職員與服務和住宿狀況
I took my two granddaughters on an Asian vacation. We stayed at three Sofitels. One in Bangkok, Siem Reap, and Phnom Penh. The three Sofitel properties were excellent. Staff was very helpful, breakfast was great. We had a very good experience at each one.
於 2022 年 7 月住了 2 晚

10/10 優異

jose (miami)

於 2022 年 4 月住了 1 晚
Charles-Henri Chevet 於 2022年8月23日的回應
Dear Valued Guest, We very much appreciate your evaluation and it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

Hassan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay overall.
於 2022 年 4 月住了 2 晚
Charles-Henri Chevet 於 2022年8月23日的回應
Dear Valued Guest, We very much appreciate your evaluation and it is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 2 晚

10/10 優異

真實旅客

商務旅客, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Haven
Exceptional hotel, with exceptional service. The breakfast buffet alone makes this place worth a stay. Everyone was especially accommodating given that we were stranded by COVID-related flight interruptions. We can't wait to return when everything calms down.
於 2020 年 3 月住了 2 晚

10/10 優異

Morris

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
4th time to stay in the hotel. Still The best in Phnom Penh
於 2020 年 2 月住了 5 晚

10/10 優異

Michael Hans

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
traumhaftes stadthotel
das hotel ist wunderschön, das frühstück einen traum. pool riisig und das personal hilfsbereit wo es nur geht
於 2020 年 2 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度和住宿狀況
於 2020 年 2 月住了 3 晚