4/10 欠佳
Erin
多人同遊
2025 年 10 月 1 日
讚好：住宿狀況
不滿：職員與服務和設施服務
The property was overpriced, had to call to request housekeeping after our room wasn’t cleaned on the second day. Housekeeper came with a big attitude. Limited menu choices at two dining options on site. During lunch with 3 friends on our last day, restaurant server kept coming to the table and interrupting our conversation - obviously we didn’t need anything. $67.76 “experience” fee charged per day, even if you don’t take any classes. Few are good, some are very corny. Spa is very expensive and most certainly not the best spa experience I’ve had. Finally, they allowed one of my friends to add herself to my room, didn’t take her credit card, so little did I know I had to pay for all of her extras and classes that were charged to the room - which Civana never got my authorization for in advance. Will not return to this resort. Did not end my trip feeling relaxed or reset. Left very annoyed by the waste of money.
Erin
於 2025 年 9 月住了 4 晚
