Staff is helpful even my father cannot speak English. Kitchenware and micro oven are good for family vacation. The air conditioning system is noisy and it does not like new renovation.
Lu
10/10 優異
Jalana
2024年6月18日
讚好:整潔度、職員與服務和住宿狀況
Enjoyed my stay
Jalana
於 2024 年 6 月住了 1 晚
10/10 優異
Dale (Rocky Mount)
2024年5月3日
Dale
於 2024 年 1 月住了 3 晚
2/10 很差
melissa
家人同遊
2024年4月25日
讚好:職員與服務
不滿:整潔度和住宿狀況
We checked in around 730pm and got into our room and noticed a dead bug on the carpet. We simply threw it away and thought no big deal it’s dead. Next thing we know we see another few bugs crawling on the floor, as we looked closer they were roaches. I called the front desk and she apologized and offered to move us to another room with one bed. We had 5 people with us and figured if one room was infested with cockroaches the other might be as well. We asked to get a refund and the lady said yes, front desk was great and she felt very bad. As we were leaving we saw baby roaches on the bed. We ended up checking out and booking at a Marriott.
melissa
於 2024 年 4 月住了 1 晚
6/10 一般
Andrew
商務旅客
2024年4月12日
讚好:整潔度和住宿狀況
不滿:職員與服務
Nice quiet property, room was dated but nice. Staff were lazy, less than honest, and inattentive. Coffee was like water because “that’s the way the night shift likes it”, continental breakfast was nonexistent as they “had ran out”. Staff failed multiple times to send email receipt required multiple calls over several days to obtain.
Andrew
於 2024 年 4 月住了 1 晚
2/10 很差
Jonathan
家人同遊, 商務旅客
2024年4月10日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Room was never cleaned from previous guest. Everything was filthy
Jonathan
於 2024 年 4 月住了 1 晚
8/10 不錯
Thomas
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff
Thomas
於 2024 年 3 月住了 2 晚
4/10 欠佳
Jayne
家人同遊
2024年3月30日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The room smelled of smoke. I should have asked to be moved. However, I was so busy with my brother's memorial service, I didn't have time or energy to move. The staff wasn't particularly helpful when I let them know of the problem. They offered no solutions or suggestions.