2/10 很差
Grace K.
2024年8月10日
不滿:整潔度
Roaches and Horrible A/C
I am writing to file a complaint against the host. I have two videos showing the circumstances I encountered at this property. The A/C was so loud I could not sleep. The room is infested with huge roaches. I woke up after my second night with a huge roach crawling on my hand!! The property manager said they would only refund 50% of the unused nights. This is crazy!! I cannot remain at the property and have left. I DEMAND A FULL REFUND FOR THE 7 NIGHTS I DID NOT STAY AT THE PROPERTY. Why do they get to keep half my money when they failed to deliver a safe and acceptable place to stay.
Grace K.
於 2024 年 8 月住了 2 晚