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Hyatt House Tempe/Phoenix/University的評價

2.5 out of 5
Hyatt House Tempe/Phoenix/University
601 E 6th Street, Tempe, AZ

評價

9.2

卓越

10 分評分，優異；638 則評價中有 462 則" "
8 分評分，不錯；638 則評價中有 100 則" "
6 分評分，一般；638 則評價中有 40 則" "
4 分評分，欠佳；638 則評價中有 19 則" "
2 分評分，很差；638 則評價中有 17 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

ning

於 2023 年 12 月住了 4 晚
Natalie O 於 2024年1月23日的回應
Wow! Thank you for your amazing 5-star review!

6/10 一般

Lucy

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
已经住过两次今年，其它都很好，第一次丢了自行车。房间有蛐蛐，第二次是服务很差。
Natalie O 於 2023年1月4日的回應
Thank you so much for taking the time to write a review about your experience at the Hyatt House Tempe. We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.

10/10 優異

Yunlei

讚好：整潔度、職員與服務、設施服務和住宿狀況
No bathtub. But everything else is perfect
於 2022 年 1 月住了 1 晚

8/10 不錯

Carlos

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient location to go to the boots in the park concert. Great friendly staff. Overall a nice place to stay. The room was nice. The bed was a little dated and not too comfortable. Lumpy and worn. Both beds were the same. I would definitely stay again if i was in the area.
於 2024 年 5 月住了 2 晚
Natalie O 於 2024年5月21日的回應
We are pleased to hear that your experience has been so enjoyable with us and we have shared your positive comments with our team.

8/10 不錯

Ed

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel and would return. Only issue is the pool is small and its resturant closes early.
於 2024 年 5 月住了 1 晚
Natalie O 於 2024年5月21日的回應
Thank you so much for the wonderful.We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

John

於 2024 年 5 月住了 1 晚
Natalie O 於 2024年5月21日的回應
We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

Ashley A

伴侶同遊
Everything has been great. Easy check-in, clean and spacious rooms. The gentleman who checked me in was helpful and kind. I would definitely recommend this place to anyone traveling through this area.
於 2024 年 5 月住了 1 晚
Natalie O 於 2024年5月21日的回應
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

6/10 一般

Ursula

伴侶同遊
It was pretty noise outside even if I was on the higher level
於 2024 年 5 月住了 1 晚
Natalie O 於 2024年5月11日的回應
It is our hope that you give us another opportunity to serve you in the future.

10/10 優異

Tammy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, courteous staff, great location.
於 2024 年 5 月住了 2 晚
Natalie O 於 2024年5月11日的回應
We are pleased to hear that your experience has been so enjoyable with us and we have shared your positive comments with our team. We do have the best team :)

10/10 優異

Chetan

於 2024 年 5 月住了 3 晚
Natalie O 於 2024年5月11日的回應
Wow! Thank you for your amazing 5-star review!

10/10 優異

April

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very Clean, friendly staff, lived the showers they had fantastic water pressure. laundry on site very convenient. Pool was small but rooftop area also very nice.
於 2024 年 4 月住了 3 晚
Natalie O 於 2024年4月28日的回應
April, thank you for choosing our hotel. We value your appreciation and hope you consider us for any future visits.

10/10 優異

Billy

商務旅客
讚好：整潔度、設施服務和住宿狀況
The hotel was fantastic in terms of cleanliness! However, I was a little bit disappointed that the hotel restaurant had so few menu options. The photos in the elevators about h bar do not seem to reflect the actual menu that is available. it does seem to be a problem, because there is not really any restaurant food that is decent unless you walk for at least 10 minutes in the heat.
於 2024 年 4 月住了 3 晚
Natalie O 於 2024年4月27日的回應
Thank you for your kind words. We appreciate your feedback and it will certainly be shared with the entire team. We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.

10/10 優異

Tammie

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable and relaxing
於 2024 年 4 月住了 2 晚
Natalie O 於 2024年4月27日的回應
We look forward to your next visit.

10/10 優異

Randy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was absolutely amazing. Made our stay away from home feel wonderful knowing we had multiple rooms to relax in. Everything was clean, breakfast was delicious with PLENTY of options, and the staff was super knowledgeable and attentive. Any time we were heading out for the day if they weren't with another customer they would either give us a smile, wave and greeted us by name, or would stop us if we were in less of a rush and ask how our stay was going and if we tried any of the restaurants they recommended. The rooftop bar was only open Thursday-Saturday but you could hang out up there any time and bring up food from the lower bar. The area was super walkable with TONS to do. I personally recommend the Eureka! restaurant which was a main recommendation from the staff. Phoenix zoo is very close as well and if you need commodities for your room I recommend heading over to the shopping mall down the road, it had everything we needed and more!
於 2024 年 4 月住了 4 晚
Natalie O 於 2024年4月10日的回應
Thank you for sharing the wonderful experience you had at the Hyatt Tempe. We look forward to welcoming you back to our hotel soon.

8/10 不錯

Rodney

讚好：住宿狀況
.
於 2024 年 2 月住了 2 晚
Natalie O 於 2024年4月10日的回應
Thank you for the perfect score! We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!

10/10 優異

Salvatore (Olalla)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 4 月住了 1 晚
Natalie O 於 2024年4月6日的回應
We are pleased to hear that your experience has been so enjoyable with us.

8/10 不錯

James

讚好：整潔度、職員與服務和住宿狀況
Had a very late arrival time but once we checked in the room was comfortable and clean, the breakfast was a nice touch and we will be back the next time we visit Tempe.
於 2024 年 4 月住了 1 晚
Natalie O 於 2024年4月6日的回應
We are glad to hear you enjoyed your room accommodations as well as the entire staff, We will be sure to pass along your compliments to our team. We look forward to the opportunity of welcoming you back soon for another relaxing visit.

8/10 不錯

Alaska

於 2024 年 3 月住了 1 晚
Natalie O 於 2024年4月19日的回應
We would be honored to have you with us again during your next visit to the Tempe area.

10/10 優異

Angel

讚好：整潔度、職員與服務和住宿狀況
Very professional, clean and quiet.
於 2024 年 1 月住了 3 晚
Natalie O 於 2024年4月4日的回應
We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.

10/10 優異

Jenny

Beautiful hotel, friendly staff, rooms were clean and modern.
於 2024 年 3 月住了 1 晚
Natalie O 於 2024年4月4日的回應
We are pleased to hear that your experience has been so enjoyable with us and we have shared your positive comments with our team.

10/10 優異

Deniss Alejandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 3 晚
Natalie O 於 2024年4月4日的回應
We take great pride in the level of service that we provide. We would be honored to have you with us again during your next visit to the Tempe area.

10/10 優異

Derek

讚好：整潔度、職員與服務和住宿狀況
Great Breakfast, an awesome pool on the roof. Amazing views of Tempe
於 2024 年 3 月住了 1 晚
Natalie O 於 2024年4月4日的回應
Thank you so much for the wonderful review and your kind words regarding great breakfast and great rooftop. We look forward to the opportunity of welcoming you back in the near future.

8/10 不錯

Laurel

讚好：整潔度、職員與服務、設施服務和住宿狀況
It would have been nice to have a fitted sheet that fits the mattress and a better coffee machine with a carafe that can actually pour liquid into the cup instead of all over the table.
於 2024 年 3 月住了 3 晚
Natalie O 於 2024年4月4日的回應
We sincerely apologize for any inconvenience this caused and hope you'll give us another chance to provide a smoother and more enjoyable stay soon.

10/10 優異

Jeannine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is clean and very cozy.
於 2024 年 3 月住了 1 晚
Natalie O 於 2024年3月24日的回應
We are pleased to hear that your experience has been so enjoyable with us.We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!

8/10 不錯

Stephen

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Slightly misleading booking as it’s really a Hyatt Place not a next level up Hyatt. Also no disclosure of parking fee. I probably wouldn’t have booked it knowing the whole picture.
於 2024 年 3 月住了 7 晚
Natalie O 於 2024年3月24日的回應
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 不錯

Jeanne

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
convenient, right next to ASU sports fields/arenas, walkable, much quieter than I would have anticipated given the area. Pool was much smaller than it seemed in the pictures, and there is no hot tub. Overall, though, a very pleasant stay.
於 2024 年 3 月住了 2 晚
Natalie O 於 2024年3月21日的回應
Thank you so much for the wonderful review and your kind words regarding great location. We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

Ax

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Natalie O 於 2024年3月22日的回應
We value your appreciation and hope you consider us for any future visits.

10/10 優異

john

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Natalie O 於 2024年3月19日的回應
Wow! Thank you for your amazing 5-star review!

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We love staying at the Hyatt. It is so convenient to get to the ASU campus.
於 2024 年 3 月住了 2 晚
Natalie O 於 2024年3月17日的回應
Thank you for the perfect score! We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!

8/10 不錯

Jorge

讚好：整潔度、職員與服務、設施服務和住宿狀況
Place is clean and nice, seems new. The room is quaint but comfortable, you have everything you need. The area seems safe, next to ASU but quite tranquil.
於 2024 年 3 月住了 1 晚
Natalie O 於 2024年3月17日的回應
We are pleased to hear that your experience has been so enjoyable with us and we have shared your positive comments with our team.

10/10 優異

Morgan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The suite I rented was about the size of a small apartment, super roomy and nicely outfitted with some comfortable furniture. Great bathroom, bed was comfy. Check in was super simple.
於 2024 年 3 月住了 1 晚
Natalie O 於 2024年3月17日的回應
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

8/10 不錯

Stacy Ann

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Natalie O 於 2024年3月17日的回應
We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!

10/10 優異

Whitley

於 2024 年 3 月住了 4 晚
Natalie O 於 2024年4月4日的回應
Thank you for the perfect score! We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!

10/10 優異

Johana

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like that the property was minutes away from my business location, that was convenient. No traffic! And the rooms were just the right space needed for my business trip. Thank you!
於 2024 年 3 月住了 3 晚
Natalie O 於 2024年3月8日的回應
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 優異

travis Ray

讚好：設施服務
I didn’t have any of the complimentary breakfast but the rooms were very nice. Clean, and staff was amazing
於 2024 年 2 月住了 5 晚
Natalie O 於 2024年3月6日的回應
Thank you so much for the wonderful review and your kind words regarding the cleanliness of our property and awesome staff. We are very lucky to have them on our team. We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

Brian Dean

家人同遊
讚好：整潔度、設施服務和住宿狀況
Excellent property. Would stay again. Only disappointment was the bar by the pool wasn't open.
於 2024 年 3 月住了 3 晚
Natalie O 於 2024年3月6日的回應
We are pleased to hear that your experience has been so enjoyable.

10/10 優異

Tony

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, clean and great breakfast which was included
於 2024 年 2 月住了 1 晚
Natalie O 於 2024年2月29日的回應
Thank you for sharing the wonderful experience you had at the Hyatt Tempe. We look forward to welcoming you back to our hotel soon.

10/10 優異

Natalie Marshall

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great spot and central to everything we needed. Will definitely come back!
於 2024 年 1 月住了 2 晚
Natalie O 於 2024年2月24日的回應
Thank you for your review. We look forward to welcoming you back in the future.

10/10 優異

Leslie

Everything was wonderful
於 2024 年 2 月住了 2 晚
Natalie O 於 2024年2月21日的回應
Thank you for the perfect score! We look forward to welcoming you back for another wonderful stay at the Hyatt Tempe again soon!

10/10 優異

Jeff

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very easy location for visiting ASU students.
於 2024 年 2 月住了 4 晚
Natalie O 於 2024年2月23日的回應
Thank you so much for the wonderful review and your kind words regarding location. We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

david

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel to stay when going to a hockey game at Mullet arena
於 2024 年 2 月住了 1 晚
Natalie O 於 2024年2月16日的回應
Thank you so much for the wonderful review and your kind words regarding how great our hotel is. We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

Caren

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room was perfect. We booked a king bed and all the amenities were included. There is a parking garage next to the hotel as well.
Natalie O 於 2024年2月14日的回應
Thank you so much for the wonderful review.We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

Tom

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 8 晚
Natalie O 於 2024年2月18日的回應
Thank you for your kind words. We would be honored to have you with us again during your next visit to the Tempe area.

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, quiet, good breakfast, nice bar. Construction next door only down side.
於 2024 年 2 月住了 2 晚
Natalie O 於 2024年2月10日的回應
Thank you so much for the wonderful review and your kind words regarding the cleanliness and our great breakfast. We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

edna

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Natalie O 於 2024年2月9日的回應
Thank you so much for the wonderful review.

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were extremely pleasant and accommodating. Check in/out was efficient/quick. Our room (kitchen suite) was clean and quiet. Breakfast was good. This is a great place to stay!
於 2024 年 1 月住了 4 晚
Natalie O 於 2024年2月9日的回應
Thank you so much for the wonderful review and your kind words regarding our team. We are very lucky to have them on our team. We look forward to the opportunity of welcoming you back in the near future.

10/10 優異

Steven

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Clean, close to ASU campus, huge TV and nice amenities. Breakfast buffet in morning was nice with plenty of seating. Rooftop bar and pool is nice feature but unfortunately my visit was too busy to use it this time. Would definitely stay here again!
於 2024 年 2 月住了 2 晚
Natalie O 於 2024年2月4日的回應
We cannot think of a higher compliment than a return visit. We are delighted to know that you enjoyed your stay.

10/10 優異

Colleen Ann

於 2024 年 1 月住了 4 晚
Natalie O 於 2024年3月20日的回應
Thank you for the perfect score! We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!

4/10 欠佳

Gregory

讚好：職員與服務和住宿狀況
不滿：整潔度
My issue was my room smelled like mildew and as if water leaked somewhere. For a new facility, it should not hsve smelled like that. I informed the front desk and he said there were no rooms available to move me.
於 2024 年 1 月住了 2 晚
Natalie O 於 2024年2月4日的回應
It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance in the future, please contact me directly.

10/10 優異

Berle

讚好：設施服務
Very nice place. We are come back for a race and booked a room all ready
於 2024 年 2 月住了 1 晚
Natalie O 於 2024年2月4日的回應
We look forward to welcoming you back for another amazing stay at the Hyatt Tempe again soon!