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伊格爾山酒店的評價

3.5 out of 5
伊格爾山酒店
9800 N Summer Hill Blvd, Fountain Hills, AZ

評價

8.6

優異

10 分評分，優異；1004 則評價中有 595 則" "
8 分評分，不錯；1004 則評價中有 220 則" "
6 分評分，一般；1004 則評價中有 105 則" "
4 分評分，欠佳；1004 則評價中有 62 則" "
2 分評分，很差；1004 則評價中有 22 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Anni

讚好：整潔度、職員與服務和住宿狀況
Very relaxing wished the restaurant was open and bar
於 2024 年 4 月住了 1 晚

10/10 優異

Joseph

親子同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Nice stay
於 2024 年 4 月住了 2 晚

4/10 欠佳

Kimberly

不滿：整潔度、職員與服務、設施服務和住宿狀況
Have stayed here a couple of times. Hotel rooms are now rundown & need lots of updating. Worst beds even though I was told new mattresses a year ago, didnt feel like they were replaced 10yrs ago. Staff at front desk were unaccommodating an could have been much more friendly. Restaurant is not part of hotel & it was a hassle to bring food back to room. Overall, I felt like I was a bother to hotel staff when asking for soda/water or more towels. Spent my days at the Boulders Spa & unlikely to book Inn at Eagle Mountain in future unless many changes happen. There are many nicer and affordable AirBnBs nearby.
於 2024 年 4 月住了 3 晚

10/10 優異

Andrew

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
a pleasurable stay
於 2024 年 4 月住了 1 晚

8/10 不錯

James

讚好：整潔度、職員與服務和住宿狀況
Liked the area ambience. Rooms are spacious and comfortable.
於 2024 年 4 月住了 3 晚

10/10 優異

Tammy (Olympia)

讚好：整潔度、職員與服務、設施服務和住宿狀況
If you want a downtown experience this is not your place. If you want a beautiful atmosphere with peaceful ambiance and privacy then you might like it. Great service as soon as I walked in. Thank You!
於 2024 年 4 月住了 1 晚

10/10 優異

Kathryn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved staying here! It was so quiet and peaceful. You don’t hear neighbors or traffic. There is an Italian restaurant on site that will deliver to your room between certain hours. The suite was a little dated, but still nice. The only negative thing is that we asked for more towels and to have sheets changed, and a maintenance man came and handed us the towels and sheets. We never saw housekeepers in the four days we were there. Overall, it was a great place, and we want to stay again.
於 2024 年 4 月住了 3 晚

10/10 優異

Leslie (Fort Collins)

家人同遊
讚好：整潔度、職員與服務和設施服務
The views and landscape was beautiful. The staff was great too.
於 2024 年 4 月住了 2 晚

4/10 欠佳

D Jeremy (Hooper)

伴侶同遊
讚好：整潔度
不滿：設施服務
I rented this specific suite due to that it had a whirlpool jetted tub. The hot water didn’t last long enough to even have a luke warm bath. The sheets in the bed felt very startched, stiff & itchy.. I informed the front desk of this and the gentleman apologized for the inconvenience and that was it. No let me get the manager or at least call the manager. Very disappointed considering the price paid.
於 2024 年 4 月住了 1 晚

10/10 優異

Brittany

讚好：整潔度、職員與服務、設施服務和住宿狀況
The Inn is a hidden gem! Beautiful surroundings, classy, large rooms, clean and crisp sheets, jetted bathtub. Not a party scene, but a place to relax and enjoy the desert. Loved it!
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年4月3日的回應
Thank you for capturing the tranquility and scenery in your review, Brittany! It makes us happy to see that you enjoyed the spirit of our property. We hope to see you again soon!

8/10 不錯

David

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 4 晚
Guest Services 於 2024年4月3日的回應
Thank you.

10/10 優異

Vincent

讚好：整潔度、職員與服務和住宿狀況
The view and surrounding area and how quiet it was!
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年4月8日的回應
Thank you! We are very happy to see that you enjoyed your stay.

10/10 優異

margie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Remarkable customer service and friendly staff. It is a hidden gem in Arizona
於 2024 年 3 月住了 6 晚
Guest Services 於 2024年3月24日的回應
We appreciate your kind words, Margie. Thank you for staying with us and hope you visit us again soon.

10/10 優異

Jan

讚好：整潔度、職員與服務和住宿狀況
We enjoyed that our room seemed like a tiny condo, separated from the other rooms by structure style. We had a private patio and an beautiful view of the east part of the Phoenix Valley.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月24日的回應
We are all very happy to see you enjoyed your stay and the property's scenery, Jan. We look forward to seeing you again next time you wish to get away.

10/10 優異

john

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 3 月住了 9 晚
Guest Services 於 2024年3月24日的回應
Thank you!

6/10 一般

Ellen

不滿：設施服務
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月9日的回應
It seems we weren't able to meet your expectations and I would like to apologize for that. We prioritize our guest experience therefore please feel free to give us a call so we can improve.

8/10 不錯

Paul

家人同遊
讚好：職員與服務
Decent accommodations, good dinner restaurant....definitely a destination since nothing around the property.
於 2024 年 3 月住了 3 晚

4/10 欠佳

Lendie

多人同遊
Couch smelled like urine. 7 months prior we had requested a certain room. Request not honored. We have stayed at this resort 8 years in a row. Not pleased this year at all. Will go VRBO next year for our golf trip.
於 2024 年 3 月住了 3 晚

8/10 不錯

philippe

讚好：整潔度和住宿狀況
I did not like: no daily room making. need to call outside for issues with internet. no bottled water in the bedroom.
於 2024 年 3 月住了 2 晚

10/10 優異

Nancy E

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 5 晚
Guest Services 於 2024年4月8日的回應
Thank you!

10/10 優異

Linda

於 2024 年 3 月住了 2 晚
Guest Services 於 2024年4月3日的回應
Thank you!

10/10 優異

Guy

讚好：整潔度、設施服務和住宿狀況
Good
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年3月21日的回應
Thank you!

6/10 一般

Andrea

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
The area surrounding a property was very peaceful. The one particular staff person rolled his eyes at me multiple times as I had to ask for ice usually twice a day. This is really unacceptable for a resort for the guest not to have access to ice. We would NEVER consider staying here again.
於 2024 年 2 月住了 7 晚

10/10 優異

Sharon

於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月3日的回應
Thank you!

8/10 不錯

Marcus

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Hotel located on Golf Course in the mountains. If you want a getaway from everything this property is for you. However, if you are doing anything in Scottsdale or Phoenix be prepared to travel as the property is on outskirts and not as close to highway system in the Phoenix area.
於 2024 年 3 月住了 3 晚

10/10 優異

Mike

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice - quiet, conveniently close to the golf course/restaurant.
於 2024 年 2 月住了 6 晚

10/10 優異

Ronald (Fort Collins)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome views.
於 2024 年 2 月住了 7 晚
Guest Services 於 2024年3月7日的回應
Thank you for your feedback!

10/10 優異

Douglas

於 2024 年 2 月住了 2 晚
Guest Services 於 2024年3月21日的回應
Thank you!

6/10 一般

Mitchell

親子同遊
讚好：整潔度和住宿狀況
Nice location. Not many amenities. Comfortable room. Best for golfers, less so for families.
於 2024 年 2 月住了 1 晚

6/10 一般

Janice (Chula Vista)

家人同遊, 多人同遊
讚好：整潔度
不滿：設施服務
Restaurant was very good. The people at the front desk were less than inviting. Upon arrival there was no greeting. Departure was pretty much the same no thank you, please come back again etc. the rooms are in need of remodeling, fan in bathroom were dark yellow , wallpaper starting to peel. The room above our friends room sounded like a Herd of elephants, when they took a shower it sounded like a jet engine. For the price of the room I would have expected a bit more, restaurant is only open Thursday through Sunday evenings only. Definitely will not stay there again
於 2024 年 2 月住了 3 晚

4/10 欠佳

Christine

伴侶同遊
不滿：設施服務和住宿狀況
Beautiful location, GROSS facilities. Property way overdue for a restoration and update. Very outdated, worn carpets, no ice machines - have to ask front desk, no staff to speak of on property except front desk, no room service, rooms are very worn, as is the furniture, bathrooms are disgustingly outdated and old/worn. Its really too bad because the location is spectacular.
於 2024 年 2 月住了 2 晚

8/10 不錯

Brittany

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If you want a more secluded location, this is a beautiful spot. Quiet area and lovely grounds. Rooms are big and have a gas fireplace, which was nice to have for our chilly weekend stay. Would return.
於 2024 年 2 月住了 3 晚

6/10 一般

Ron

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
You could tell the room had not been used in a long time. The sewer smell through the bathroom lasted for the entire stay we were there. Ran all the water in each sink and bathtub and finally was able to clear up. The light bulbs in the bathroom had not been changed in 10 years plus they were the old high wattage clear mixed with the new. We laughed about it. Very nostaligic.
於 2024 年 2 月住了 1 晚

10/10 優異

Linda S.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a beautiful property in the mountains and lovely golf course.
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年2月14日的回應
Thank you very much for taking the time to provide us with the feedback of your recent stay, Linda. We hope to see you again soon to enjoy the tranquility of the property again.

8/10 不錯

Robert (Olathe)

家人同遊
讚好：整潔度
This resort is in a beautiful area had a problem with the door. The office was closed constantly couldn't get an Uber to come out our way. Other than that not a bad piece of property.
於 2024 年 2 月住了 3 晚
Guest Services 於 2024年4月9日的回應
Thank you very much for taking the time to let us know how your stay went with us. It makes us happy to see that you enjoyed the scenery but it it is unfortunate we fell short on other areas. We appreciate you for letting us know so we can improve our guest experience for you in the future.

10/10 優異

Carlos

讚好：整潔度、職員與服務和住宿狀況
Great place
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年2月14日的回應
Thank you!

8/10 不錯

Val

讚好：整潔度、職員與服務和設施服務
View and location. Sheer drapes were torn and caulk around tub cracked-two easy affordable fixes. Really need a new mattress as well.
於 2024 年 2 月住了 4 晚
Guest Services 於 2024年4月3日的回應
We appreciate your feedback on your recent stay, Val. Our housekeeping team has been notified and will make sure these suggestions are addressed.

10/10 優異

Gilbert (Tempe)

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月21日的回應
Thank you!

8/10 不錯

Daniel

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great location, towels should have been presented for a 4 night stay 1 set. I had to request additional towels and pick them up at the front desk.
於 2024 年 1 月住了 4 晚
Guest Services 於 2024年4月3日的回應
Thank you for your feedback, Daniel. We are happy you enjoyed your stay but will note how we can improve it. Thank you for supporting locally owned.

6/10 一般

AMY JO (PLEASANT PRAIRIE)

家人同遊
I did not like that there were no elevators, no ice unless you got it from the lobby which was not conveinent, not alot of choices for room service,
於 2024 年 1 月住了 5 晚
Guest Services 於 2024年4月3日的回應
Thank you for taking the time to provide us with your feedback on a stay with us, Amy. We will make a note in your reservation so that in the case you revisit us, we can better accommodate you.

10/10 優異

Todd (Long Beach)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet with beautiful views
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年2月14日的回應
Thank you!

8/10 不錯

liz

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The area was nice and quite. For the price the rooms are dated. Also should be explained on check in. If you want room service you have to ask for it!
於 2024 年 1 月住了 3 晚

10/10 優異

Angie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved our stay here. Nice to be out of the town but still close enough to everything.
於 2024 年 1 月住了 3 晚
Guest Services 於 2024年2月14日的回應
Thank you!

8/10 不錯

Greg

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 1 月住了 3 晚
Guest Services 於 2024年2月14日的回應
Thank you.

8/10 不錯

Robert P

讚好：整潔度
Property location was wonderful, great views. Units were difficult to get to, multiple stairs / stairways to climb. No staff available to carry luggage up to rooms. Older individuals will have difficulty with staying here
於 2024 年 1 月住了 2 晚

10/10 優異

Terry

多人同遊
讚好：整潔度、職員與服務和設施服務
Property was quiet and on a golf course. Unfortunately, the restaurant wasn't open nor was the golf club dining area. Desk didn't inform of us of that so we drove a ways to find food. Room included a fireplace and sliding door to a balcony. Overall, it was okay.
於 2024 年 1 月住了 1 晚

10/10 優異

Ketul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Guest Services 於 2024年2月14日的回應
Thank you!

2/10 很差

Valerie Theodore

家人同遊
不滿：職員與服務、住宿狀況和客房舒適度
Broken back feeling
The place is old rooms are original And the Beds are very old very uncomfortable I woke up 4 times in massive pain right back and leg pain from defective mattress Told check out woman she said manager would call me and no call yet
Bad bed
於 2024 年 1 月住了 1 晚

8/10 不錯

Don

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice property but the restaurant was closed and the pool is quite remote from the rooms
於 2024 年 1 月住了 3 晚

10/10 優異

Jeffrey

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
Very nice and clean SW condos. Very SW and very quite.
於 2024 年 1 月住了 1 晚
Guest Services 於 2024年2月14日的回應
Thank you for your review, Jeffery. We are all very happy to see you enjoyed your stay.