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斯科茨代爾老城萬豪酒店的評價

3.5 out of 5
斯科茨代爾老城萬豪酒店
7325 E 3rd Ave, Scottsdale, AZ

評價

9.0

卓越

10 分評分，優異；485 則評價中有 303 則" "
8 分評分，不錯；485 則評價中有 130 則" "
6 分評分，一般；485 則評價中有 35 則" "
4 分評分，欠佳；485 則評價中有 11 則" "
2 分評分，很差；485 則評價中有 6 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

Francisco

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient
於 2024 年 4 月住了 1 晚
MVA 於 2024年4月29日的回應
Dear Francisco,Thank you for sharing your feedback. We appreciate you staying with us!

10/10 優異

Matthew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Michael 於 2024年4月23日的回應
Dear Matthew,Thank you for sharing your feedback. We appreciate you staying with us!

8/10 不錯

Marry

多人同遊
讚好：整潔度
Pool area is quite rundown but the room was spacious and clean.
於 2024 年 4 月住了 3 晚
MVA 於 2024年4月16日的回應
Dear Marry,Thank you for sharing your feedback. We appreciate you staying with us!

10/10 優異

Benjamin

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice hotel close to old town shops and restaurants.
於 2024 年 3 月住了 4 晚
MVA 於 2024年4月4日的回應
Dear Benjamin,Thank you for sharing your feedback! We look forward to hosting you again in the future!

8/10 不錯

ninochska

家人同遊
讚好：職員與服務
不滿：整潔度
Unfortunately, I had to call for cleaning for an armless chair that had a horrible stain right in the middle. They tried to steam clean it but it was super stubborn. I had to ask for it to be replaced/ remove. After that, I didn’t experience any other issues. Parking is extra unless you find street parking.
於 2024 年 3 月住了 6 晚
MVA 於 2024年4月2日的回應
Dear ninochska,Thank you for sharing your feedback. We appreciate you staying with us!

2/10 很差

Luis

家人同遊
We were 2 adults, 2 kids. So we got a room with a queen bed and a sofa bed. The sofa bed was so uncomfortable and hard that not even the kids could sleep on it. I mean, a homeless could have slept more comfortable in the street than in that awful sofa bed! The kids ended up sleeping in the bed with us so we were 4 people trying to fit like a Tetris board in one bed. I mean nobody slept, it was a night from hell. We were just there for one night as we’re coming from flagstaff and the next day we had to take a flight from phoenix. If we were to stay more than 3 1 night we would have left the hotel immediately.
於 2024 年 3 月住了 1 晚
MVA 於 2024年4月2日的回應
Dear Luis,Thank you for sharing your feedback. Your feedback has been shared with our leadership team. We appreciate you staying with us.

10/10 優異

Steven (Waterford)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice hotel about 2 blocks from the 5th Ave shopping district in Old Town Scottsdale.
於 2024 年 3 月住了 3 晚
Michael 於 2024年3月22日的回應
Dear Steven,Thank you for sharing your feedback. We appreciate you staying with us!

10/10 優異

Rusty

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Michael 於 2024年3月22日的回應
Dear Rusty,Thank you for sharing your feedback. We appreciate you staying with us!

10/10 優異

James

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great place close to Scottsdale stadium. Great restaurants nearby. Fun shopping.
於 2024 年 3 月住了 3 晚
Michael 於 2024年3月4日的回應
Dear James,Thank you for sharing your feedback! We look forward to hosting you again in the future!

6/10 一般

Richard

於 2024 年 1 月住了 2 晚
Michael 於 2024年3月20日的回應
Dear Richard,Thank you for sharing your feedback. We appreciate you staying with us.

8/10 不錯

Stephen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Solid property in a great location
於 2023 年 12 月住了 3 晚
MA 於 2024年1月10日的回應
Dear Stephen,Thank you for sharing your feedback! We look forward to hosting you again soon!

10/10 優異

Juliann (Bradford)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful propery, great location.
於 2023 年 12 月住了 1 晚
MA 於 2024年1月10日的回應
Dear Juliann,Thank you for sharing your feedback! We look forward to hosting you again in the future!

10/10 優異

Larry

於 2023 年 12 月住了 3 晚
MVA 於 2024年1月4日的回應
Dear Larry,Thank you for sharing your feedback. We look forward to hosting you again!

10/10 優異

Vickie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
MVA 於 2023年12月26日的回應
Dear Vickie,Thank you for sharing your feedback! We look forward to hosting you again!

10/10 優異

Crystal

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
MVA 於 2023年12月18日的回應
Dear Crystal,Thank you for sharing your feedback! We look forward to hosting you again in the future!

8/10 不錯

Donna

家人同遊
Gave us a handicap room. Didn’t like the bathroom and didn’t need the handicap The bathroom was inconvenient and not enough counter space Need a mirror in the bedroom.
於 2023 年 12 月住了 1 晚
MVA 於 2023年12月5日的回應
Dear Donna,Thank you for sharing your feedback. Your feedback has been shared with our leadership team. We appreciate you staying with us.

6/10 一般

Caylin

讚好：整潔度和住宿狀況
MVA 於 2023年11月30日的回應
Dear Caylin,Thank you for sharing your feedback! We appreciate you staying with us!

4/10 欠佳

Rachael

不滿：整潔度和住宿狀況
It was incredibly noisy, could hear noise with windows and doors closed. Beds weee very clunconfirtable
於 2023 年 11 月住了 2 晚
MA 於 2023年11月28日的回應
Dear Rachael,Thank you for sharing your feedback. We appreciate you staying with us.

10/10 優異

Ana

商務旅客
讚好：住宿狀況
Clean facility with large suite rooms in the heart of Old Town Scottsdale
於 2023 年 11 月住了 1 晚
MA 於 2023年11月28日的回應
Dear Ana,Thank you for sharing your feedback. We appreciate you staying with us.

10/10 優異

Greg

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
MVA 於 2023年11月17日的回應
Dear Greg,Thank you for sharing your feedback! We look forward to hosting you again!

10/10 優異

Greg

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
MA 於 2023年11月13日的回應
Dear Greg,Thank you for sharing your feedback! We look forward to hosting your again in the future!

10/10 優異

Marina

商務旅客
Location
於 2023 年 11 月住了 1 晚
MA 於 2023年11月9日的回應
Dear Marina,Thank you for staying with us!

10/10 優異

Gary and Anita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Friendly and helpful staff.
於 2023 年 11 月住了 2 晚
MVA 於 2023年11月6日的回應
Dear Gary & Anita, Thank you for your feedback! We look forward to hosting you again in the future!

10/10 優異

Dawn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was wonderful, front desk & bar. Rooms were clean & spacious, just a bit outdated, especially bathroom. Small shower, low water pressure, too large of showerhead for small shower & low water pressure.
於 2023 年 10 月住了 1 晚
MA 於 2023年10月31日的回應
Dear Dawn,Thank you for sharing your feedback! We will share your feedback with our leadership team.

10/10 優異

Jeffrey

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quick trip
Very nice staff and location
於 2023 年 10 月住了 4 晚
MA 於 2023年10月23日的回應
Dear Jeffrey,Thank you for your feedback! We look forward to hosting you again in the future!

10/10 優異

Santiago Benítez

讚好：整潔度、職員與服務和住宿狀況
Excelente ubicacion
於 2023 年 10 月住了 2 晚
MA 於 2023年10月23日的回應
Dear Santiago,Thank you for sharing your feedback! We look forward to hosting you again in the future!

10/10 優異

Gayle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
MVA 於 2023年10月11日的回應
Dear Gayle,Thank you for sharing your feedback! We look forward to hosting you again in the future!

10/10 優異

Gretchen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Highly recommended.
於 2023 年 9 月住了 1 晚
MVA 於 2023年10月2日的回應
Dear Gretchen,Thank you for your feedback! We look forward to hosting you again in the future!

10/10 優異

Sharell

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
MVA 於 2023年10月2日的回應
Dear Sharell,Thank you for your feedback! We look forward to hosting you again in the future!

10/10 優異

Gerald

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Connie at Check-in was great.
Check in was especially excellent with Connie at the reception desk. Very friendly, helpful and professional. Wonderful welcome!
於 2023 年 9 月住了 1 晚
MA 於 2023年9月11日的回應
Dear Gerald,Thank you for sharing your feedback! We look forward to hosting you again in the future.

10/10 優異

Kristen

於 2023 年 9 月住了 2 晚
MVA 於 2023年9月28日的回應
Dear Kristen,Thank you for sharing your feedback! We look forward to hosting you again in the future!

10/10 優異

Sione

家人同遊
Loved our stayed
於 2023 年 8 月住了 2 晚
MVA 於 2023年8月31日的回應
Dear Sione,We are so glad you loved your stay! We look forward to hosting you again in the future!

10/10 優異

mark

於 2023 年 8 月住了 2 晚
MVA 於 2023年8月22日的回應
Dear Mark,Thank you for sharing your feedback! We look forward to hosting you again in the future!

10/10 優異

noah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super close to old town
於 2023 年 8 月住了 1 晚
MA 於 2023年8月7日的回應
Dear Noah,Thank you for sharing your feedback! We look forward to hosting you again!

10/10 優異

Jessica

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Unfortunately I was at this location due to some personal issues, and was really having a bad time with everything, and the manager yalundra Brown was able to help me out with a lot of things, I’m so glad that she was there To help out. Nice clean spacious room for me and my 2 children. Thanks a lot Yalundra for your help and hospitality!
於 2023 年 7 月住了 4 晚
MA 於 2023年7月24日的回應
Dear Jessica,Thank you for sharing your feedback! We look forward to hosting you again in the future.

10/10 優異

Lynette

讚好：整潔度、職員與服務和住宿狀況
Liked it all
於 2023 年 7 月住了 1 晚
MA 於 2023年7月18日的回應
Dear Lynette,Thank you for sharing your feedback! We look forward to hosting you again in the future!

10/10 優異

Virginia

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
MA 於 2023年6月21日的回應
Thank you! We look forward to hosting you again!

4/10 欠佳

Henry

於 2023 年 6 月住了 4 晚
MA 於 2023年7月10日的回應
Dear Henry,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 優異

Jessica

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We had a great time! For my best friends birthday!!
於 2023 年 6 月住了 2 晚
MA 於 2023年6月13日的回應
Dear Jessica,We are so happy to hear you had a great time! We look forward to hosting you again in the future!

10/10 優異

ELENA

於 2023 年 6 月住了 1 晚
MA 於 2023年6月12日的回應
Thank you, Elena! We look forward to hosting you again in the future!

4/10 欠佳

King Wah

家人同遊
讚好：整潔度
不滿：職員與服務
The staff are not friendly and when we ask questions, most of the answer is "" I do not know" I prefer some small hotel instead this top end where the staff and surrounding is unfriendly No more for me in Marrioits
於 2023 年 5 月住了 1 晚
MA 於 2023年5月22日的回應
Dear Mr. Wah,Thank you for taking the time to let us know about your experience while staying with us. The experience we delivered is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the rest of the leadership team to ensure the necessary guidelines are in place and reviewed to prevent similar issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 優異

Paul

讚好：職員與服務、設施服務和住宿狀況
Didn't like that Fox News was playing in the elevators. Put on the Food Network or H&G TV.
於 2023 年 5 月住了 3 晚
MA 於 2023年5月16日的回應
Dear Paul,Thank you for your feedback. I will share your message with our leadership team. We look forward to hosting you again in the future!

4/10 欠佳

Martina

伴侶同遊, 商務旅客
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
Pool was under const. They gave access a block at a courtyard. Small and no shade. If I wanted there pool, I would have stayed there. Young host was rude. Sunday loud construction could stay in the room.
於 2023 年 4 月住了 4 晚
MA 於 2023年5月1日的回應
Dear Martina,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

6/10 一般

LORRIE

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
The staff at the front desk was wonderful, she upgraded our room to a view and gave us some free stuff, she was fabulous. The room did not have enough pillows for the three of us and there were only two towels for the three of us, which we did not discover until you got out of the shower and too late to ask front desk for more towels. The beds and pillows were also very uncomfortable.
於 2023 年 4 月住了 1 晚
MA 於 2023年4月24日的回應
Dear Lorrie,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 優異

Nicholas

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Maid didnt come two days to clean.
於 2023 年 4 月住了 5 晚
MA 於 2023年4月14日的回應
Dear Nicholas,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

6/10 一般

William

商務旅客
讚好：職員與服務和設施服務
不滿：整潔度和住宿狀況
The lobby is very nice with friendly staff at the Starbucks and restaurant. The room, however was very dated with worn carpet and old, filthy shower tile. The tile was so bad I thought there were large chunks of dirt on the floor. Turns out, it was just stains on the old tile.
於 2023 年 3 月住了 3 晚
MA 於 2023年3月30日的回應
Dear William,Thank you for sharing your feedback. I will share your message with our leadership team. We look forward to hosting you again in the future.

10/10 優異

Isabel

伴侶同遊
讚好：職員與服務和設施服務
Great walking distance to shopping and restaurants. Starbucks on site. Clean rooms and well maintained.
於 2023 年 3 月住了 1 晚
MA 於 2023年3月29日的回應
Dear Isabel,Thank you for staying with us! We look forward to hosting you in the future!

8/10 不錯

Daniel

家人同遊
讚好：整潔度和設施服務
Everything was great until Check out. The girl was obviously distracted by something else and decided to help two other ppl while she was assisting me with checkout.
於 2023 年 3 月住了 3 晚
MA 於 2023年3月27日的回應
Dear Daniel,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Another great stay
We came to Scottsdale for SF Giants Spring Training. Awesome service, friendly staff. The location is within walking distance to all the restaurants, bars, and Scottsdale Stadium.
於 2023 年 3 月住了 3 晚
MA 於 2023年3月21日的回應
Thank you for staying with us! We look forward to hosting you again in the future!

6/10 一般

Johnny

多人同遊
讚好：整潔度
不滿：住宿狀況
The pool was ender construction !! One of only 2 elevators was out (not working) The parking structure was wet, and exiting the structure was a problem... The scanner was not working well. several times it took us over a minute to get the gate to lift. The shower was not adequately filled with soap, had to shower with shampoo. We still had paid full price, yet if we came in without a prepaid stay it was "Substantly" cheaper to stay there.
於 2023 年 3 月住了 3 晚
MA 於 2023年3月17日的回應
Dear Johnny,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.