Booked my room and stay a week before time… I have arrived at the hotel at 2:30 pm and was told check in isn’t til 4pm in which needs to be addressed on the website or during booking. Checked to see if room was ready numerous of times at 2:30pm, 4pm, 4:30pm after by told room still isn’t ready yet. Checked again at 5:15pm and wasn’t able to get a room til 6pm. All manager did was give free breakfast cards. Poor! poor! service upon arrival. Also needs a bigger parking lot. Had to park across the street at vib hotel parking lot. There was no parking spaces available in Sonesta parking lot.
Jacob
於 2024 年 5 月住了 1 晚
10/10 優異
Jorge
2024年5月19日
讚好:整潔度、職員與服務和住宿狀況
Jorge
於 2024 年 5 月住了 1 晚
10/10 優異
Freddy
2024年5月18日
讚好:職員與服務、設施服務和住宿狀況
Todo bien
Freddy
於 2024 年 3 月住了 2 晚
6/10 一般
Imelda
家人同遊
2024年5月17日
This property was much better kept and managed when it was a Courtyard. We stayed here several times in 2020-2022, coming back in 2024 as a Sonesta property we were disappointed at the way it seemed rundown and not as nice.
Imelda
於 2024 年 5 月住了 4 晚
8/10 不錯
Robert (Austin)
商務旅客
2024年5月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good property and value in a nice area near campus and several restaurants and bars within close walking distance