室外泳池;小屋 (收費)

峽谷豪華精選套房酒店 - 腓尼基的評價

5 out of 5
峽谷豪華精選套房酒店 - 腓尼基
6000 E Camelback Rd, Scottsdale, AZ

評價

9.8

完美

10 分評分,優異;137 則評價中有 127 則" "
8 分評分,不錯;137 則評價中有 6 則" "
6 分評分,一般;137 則評價中有 4 則" "
4 分評分,欠佳;137 則評價中有 0 則" "
2 分評分,很差;137 則評價中有 0 則" "

10/10 

整潔度

10/10 

職員與服務

9.8/10 

設施服務

10/10 

住宿狀況

9.8/10 

環保程度

評價

10/10 優異

Ana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 15 晚

10/10 優異

Julianne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
People absolutely amazing ! Food was WONDERFUL!!! Coming back again
於 2024 年 4 月住了 4 晚
Senior Rooms Operations Manager 於 2024年4月23日的回應
Dear Julianne, Thank you for reviewing your stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are glad our associates took great care of you and that you loved the delicious food we serve at our on-site restaurant. We will share your kind words with our entire team. It was a pleasure welcoming you, and we love knowing you will return soon. Q Martin Senior Rooms Operations Manager The Canyon Suites

10/10 優異

Frederic (Phoenix)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay at the Canyon Suites! The staff provided excellent support and service, and the amenities are top-notch: spa, restaurant (except Mowry & Cotton) and golf.
於 2024 年 3 月住了 4 晚
Senior Rooms Operations Manager 於 2024年3月8日的回應
Dear Frederic, Thank you for your recent visit to The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are glad our associates left a lasting impression and will pass along your compliments to our entire team. It is also great to know you had a great time at our in-house spa and loved all the amenities we offer here. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Q Martin Senior Rooms Operations Manager The Canyon Suites

10/10 優異

Alan

於 2024 年 2 月住了 5 晚
Senior Rooms Operations Manager 於 2024年3月24日的回應
Dear Alan, Thank you for choosing to stay with us and leaving a positive rating. We are delighted to know you had a great experience here at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We look forward to welcoming you back on your next visit. Q Martin Senior Rooms Operations Manager The Canyon Suites

10/10 優異

Dina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service amazing
於 2024 年 1 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 5 晚
Senior Rooms Operations Manager 於 2024年1月31日的回應
Dear Guest, We are happy you had a lovely stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. Thank you for sharing your rating with us, and we look forward to hosting you again soon for an even more wonderful experience.Q Martin Senior Rooms Operations Manager The Canyon Suites

10/10 優異

Frederic (Phoenix)

於 2023 年 12 月住了 3 晚
Senior Rooms Operations Manager The Canyon Suites 於 2024年1月13日的回應
Dear Frederic, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale; we hope to see you again soon. Q MartinSenior Rooms Operations ManagerThe Canyon Suites

10/10 優異

Oliver (Brampton)

於 2023 年 12 月住了 1 晚
Senior Rooms Operations Manager 於 2024年1月4日的回應
Dear Oliver, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We look forward to your return and wish you all the best with your future travels. Q Martin Senior Rooms Operations Manager The Canyon Suites

10/10 優異

Angela

於 2023 年 10 月住了 2 晚
Senior Rooms Operations Manager 於 2023年11月14日的回應
Dear Angela, Thank you for taking the time to post a nice rating of The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Q MartinSenior Rooms Operations ManagerThe Canyon Suites

10/10 優異

Jared John

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great resort they definitely go above and beyond to ensure you have an enjoyable experience!
於 2023 年 10 月住了 5 晚
The Canyon Suites 於 2023年10月22日的回應
Dear Mr. John, We are pleased you had an energizing and fulfilling stay at the Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale and that our attention to detail helped to elevate your visit. We hope we will be your home every time you visit the city. Thank you for the generous review.Q MartinSenior Rooms Operations ManagerThe Canyon Suites

10/10 優異

Amy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 8 晚
The Canyon Suites 於 2023年11月7日的回應
Dear Amy, Thank you for your fantastic rating! We are pleased you chose The Canyon Suites at The Phoenician, a Luxury Collection Resort Scottsdale, for your time in the city and are even more happy that we exceeded your expectations. We look forward to having you as our guest again soon!Q MartinSenior Rooms Operations ManagerThe Canyon Suites

10/10 優異

Sheri

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 4 晚
Director of Public Relations 於 2023年8月23日的回應
Dear Sheri, Thank you for rating your stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort Scottsdale. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Megan Binder Director of Public Relations

10/10 優異

Azita

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚
Director of Public Relations 於 2023年8月20日的回應
Dear Azita, Thank you for the perfect rating. We are glad you had a wonderful time at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Megan BinderDirector of Public Relations

10/10 優異

Paul

於 2023 年 7 月住了 2 晚
Director of Public Relations 於 2023年9月2日的回應
Dear Paul, It was a pleasure having you as our guest at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Megan BinderDirector of Public Relations

10/10 優異

cyndy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 4 晚
Director of Public Relations 於 2023年6月3日的回應
Dear Cyndy, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale; we look forward to seeing you again soon. Megan Binder Director of Public Relations

10/10 優異

lisa

於 2022 年 12 月住了 1 晚
Director of Public Relations 於 2023年3月9日的回應
Dear lisa, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale your home away from home whenever your travels bring you to our area.Denise SeominDirector of Public Relations

10/10 優異

Thomas (Kingston)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms are very nice. Super clean. We stayed at canyon sweets which is a private area off main hotel. Not as busy. Main hotel is also very nice. That is where larger pools are and main restaurants.
於 2022 年 12 月住了 5 晚

10/10 優異

Jason

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Definitely worth the stay. Nice balcony view. Spacious room, plenty of creature comforts for the price. And the staff was perfect! The free breakfast is down stairs in the main lobby and comes with every room. There is no in room message. You have to schedule that with the spa in advance. The hotel suggested scheduling your spa experience upwards of two weeks. So, heads up.
於 2022 年 11 月住了 1 晚
Director of Public Relations 於 2022年11月25日的回應
Dear Jason, Thank you for choosing The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale, and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Denise SeominDirector of Public Relations

10/10 優異

John

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel and staff are amazing. Room was clean. The concierge staff was extremely helpful and went over and above to help you with your needs and requests.
於 2022 年 10 月住了 2 晚
Director of Public Relations 於 2022年10月17日的回應
Dear John, Thank you for your generous comments about how much you enjoyed your stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that our immaculate accommodations and service from our associates, especially the concierge team exceeded your expectations. We are honored you chose to stay with us during your visit to Scottsdale, and we look forward to making more great memories with you in the future. Thank you again for the kind words!Denise SeominDirector of Public Relations

10/10 優異

Chris

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The customer service was awesome and the complimentary breakfast was exceptional.
於 2022 年 9 月住了 2 晚

10/10 優異

Azita

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very hospitable, quiet, peaceful.
於 2022 年 8 月住了 3 晚
General Manager 於 2022年8月23日的回應
Dear Azita, What a pleasure to read your generous comments about how much you enjoyed your visit to The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that the service from each of our associates exceeded your expectations. We are honored you chose to stay with us during your trip to Scottsdale, and we look forward to making more great memories with you in the future. Thank you again for the kind words.Amanda Estock,Director of Operations

10/10 優異

Gary

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay
This place is top notch. Canyon Suites is simply amazing. The rooms are spectacular. They are super clean. The service is amazing. The grounds are nearly pristine. The staff was very kind to my kids. My 7 and 10 year old each thanked me for taking them there.
於 2022 年 7 月住了 6 晚
Director of Operations 於 2022年7月31日的回應
Dear Gary, thank you for taking the time to share that your stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale was perfect in every way. We love that you were able to relax in our spacious, luxuriously appointed accommodations here in the beautiful Sonoran Desert and that you were impressed with the service we provide. We appreciate your generous feedback and hope we will be your home whenever you and your family are in the area. Amanda Estock, Director of Operations

10/10 優異

Julie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The service and staff are exceptional!! We will be going back.
於 2022 年 7 月住了 6 晚
Director of Operations 於 2022年7月18日的回應
Dear Julie, thank you for staying at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale, and for sharing your excellent review. We take great pride in delivering exceptional service; our associates are committed to ensuring that our guests enjoy their stay, so thank you for appreciating their efforts. It is satisfying when guests recognize their hard work. We hope you will choose to stay with us again on your next visit to the area. Amanda Estock Director of Operations

10/10 優異

Stan

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Canyon Suites is where I would in Scottsdale. Amenities and service very nice.
於 2022 年 6 月住了 4 晚
Director of Operations 於 2022年6月15日的回應
Dear Stan, what a pleasure to read your generous comments about how much you enjoyed your stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that the amenities we offer and the service from each of our associates exceeded your expectations. We are honored you chose to stay with us during your visit to Scottsdale, and we look forward to making more great memories with you in the future. Thank you again for the kind words! Amanda Estock Director of Operations

10/10 優異

Jeff

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 3 晚
Director of Operations 於 2022年5月13日的回應
Dear Jeff, thank you for taking the time to share that your stay at The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale was perfect in every way. We love that you were able to relax in our spacious, luxuriously appointed accommodations here in the beautiful Sonoran Desert. We appreciate your generous feedback and hope we will be your home whenever you are in the area. Amanda Estock, Director of Operations

10/10 優異

Nick

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 7 晚

10/10 優異

Cheryl

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful place! Great service! Highly recommend.
於 2022 年 1 月住了 4 晚
Director of Public Relations 於 2023年6月20日的回應
Dear Cheryl, Thank you for reviewing your time at the Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale. We are glad you liked our beautiful accommodations and the excellent service by our staff. We appreciate your recommendations and look forward to your return whenever you revisit the area.Megan BinderDirector of Public Relations

8/10 不錯

Paul

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Disappointed. Way too expensive for a resort without restaurants and no easy access to facilities.
於 2022 年 1 月住了 4 晚

10/10 優異

Lisa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bar needs to be open later
Everything was beautiful for our stay. Our spacious room was amazing. We brought our dog so they moved us close to an outside door for convenience. Only complaint, we were told bar open until 10pm, at 9:40pm we went down for a nightcap, was closed, all alcohol had been removed. Had to order a drink from room service. $41.00 for one delivered to room a little spendy due to them closing early...
於 2022 年 1 月住了 1 晚

10/10 優異

Majed

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing. With its small size (60 rooms), we got to know the staff by first name. It was a very memorable experience. The staff would move the earth to make sure you enjoyed your stay.
於 2021 年 12 月住了 5 晚

10/10 優異

Kevin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Service was excellent
於 2021 年 12 月住了 5 晚

10/10 優異

Helen (Honolulu)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property!
於 2021 年 12 月住了 2 晚

10/10 優異

Alexander

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 10 月住了 3 晚
The Canyon Suites 於 2023年11月7日的回應
Dear Alexander, Thank you for your fantastic rating! We are pleased you chose The Canyon Suites at The Phoenician, a Luxury Collection Resort Scottsdale, for your time in the city and are even more happy that we exceeded your expectations. We look forward to having you as our guest again soon!Q MartinSenior Rooms Operations ManagerThe Canyon Suites

10/10 優異

Jessica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚

10/10 優異

Ninos

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A fantastic experience from the first moment to the last. The staff are exceptional, the hotel and grounds are stunning and the food at the restaurants is top notch. It was a wonderful experience and cannot wait to go back there again!
於 2021 年 8 月住了 4 晚

10/10 優異

Arneshia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful clean and welcoming property. All of yhe staff were excellent. Loved everything about the experience. Food was good. Staff were so attentive . A1 experience.
於 2021 年 8 月住了 3 晚

10/10 優異

Cyndi

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
From the moment we drove up to the property to the moment we left, the staff and the service they provided was fantastic! They were friendly, respectful, professional and attentive. Our stay at this magnificent property was enhanced due to them.
於 2021 年 8 月住了 1 晚

10/10 優異

Desmen

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 3 晚

10/10 優異

Chris

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
Great place to stay while in Scottsdale. Be aware that of course its along the mountain so the property has hills and other things to consider. The Canyon suites are secluded a bit so be aware if you want to use the main pool or gym it will require a walk. The front desk has valet drivers that will take you anywhere on the property via golf cart but they weren't always around. The setup with the main lobby and room can mean a long walk also if you were given a room like me. It was a 5 minute walk to my room from the elevator. You can self park under the hotel or use valet. Rooms were spacious and clean and the staff was very friendly. Free breakfast every day was very good and leaps better then most hotels offer. I will stay here again but maybe next time stay at the main hotel to avoid the long walks in the heat with the hills.
Back area outside the lobby.
於 2021 年 7 月住了 2 晚

10/10 優異

Miguel

於 2021 年 7 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The entire staff were amazing and treated us so well! We were well taken care of and pampered. This was a great property and so very relaxing and we can’t wait to visit again
於 2021 年 7 月住了 3 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Girls Trip
Staff is wonderful. Rooms very clean. Beds are comfy. Felt pampered.
於 2021 年 7 月住了 3 晚

6/10 一般

真實旅客

家人同遊, 商務旅客
Too expensive
於 2021 年 7 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely top of the line
於 2021 年 6 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All great!
於 2021 年 6 月住了 2 晚

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent customer service
於 2021 年 6 月住了 4 晚

10/10 優異

Julie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing for Families
The staff at Canyon Suites is amazing, and so wonderful with families. They learned my children's names, said hello every day - had special little gifts and surprises for them which made them feel SO special. The resort is gorgeous, breakfast is great every morning, and the people there make is very special!
於 2021 年 5 月住了 4 晚

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

8/10 不錯

Metra

商務旅客
讚好:職員與服務、住宿狀況和客房舒適度
Overall, the stay was exceptional. The service was top notch and everything is conveniently located on the resort for your enjoyment, including good restaurants, spa, golfing, etc. It’s also a short taxi/uber ride away from the airport, downtown Scottsdale and the mall. The spa was the highlight of the trip and was impeccably pristine, including massage rooms, sauna, showers, etc... Highly recommend James as a masseuse. Amazing! The hotel also did a good job of keeping common areas very clean. When I checked into my room, I had to further sanitize, as I found many areas hadn’t been cleaned (ie fridge) or weren’t as clean as I would like (ie sinks and surfaces). Given CoVid, I’d planned to sanitize anyway, but would encourage the hotel to further scrutinize cleaning of individual rooms. Regarding the cuisine, hotel food can often be bland and unimaginative. I didn’t find this to be the case for J&G, the resort’s signature steakhouse. The tuna tartare was delicious and the ribeye was cooked to perfection, but still greatly enhanced by the Asian sauces (a welcome twist). Also good was the bar (great drinks and apps) and the Tavern (delicious cashew chicken salad and sweet potato fries) Finally, I’d highly recommend The Phoenician and can’t wait to return.
Wings
Chicken empanadas
Guacamole
Beautiful cactus garden
於 2021 年 5 月住了 5 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Camelback Mountain is right behind the hotel. Their views are amazing. They have a beautiful cactus garden with all types of wildlife. Hummingbirds, rabbits, lizards, quail, hawks, and all types of birds. The staff was amazing we have never been treated better, even in Disney! The hotel was impeccable, the room was amazing. We had a beautiful view of the golf course. If you don't go to the spa you will regret it. We hab an amzaing couples message. All of the resturants had great food service.
於 2021 年 5 月住了 4 晚