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斯潘亞旅館的評價

2.5 out of 5
斯潘亞旅館
No. 7 Road 224, Phonsavan, Xieng Khouang

評價

8.2

很好

10 分評分，優異；15 則評價中有 8 則" "
8 分評分，不錯；15 則評價中有 4 則" "
6 分評分，一般；15 則評價中有 0 則" "
4 分評分，欠佳；15 則評價中有 2 則" "
2 分評分，很差；15 則評價中有 1 則" "

8.8/10 

整潔度

8.0/10 

職員與服務

7.4/10 

設施服務

8.6/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Phone

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good food , good staff
於 2024 年 3 月住了 1 晚
Abay 於 2024年4月7日的回應
"Hi Phone, Thank you for taking the time to leave us a an excellent rating. We're so glad to hear that you were satisfied with our service provided. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!Best regardsAbay and All Sipanya Team

10/10 優異

Jonh Matthew

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good staff, good guide tour and they also have breakfast as well you can order what you want , I love breakfast here I extend my stay here more 1 night .
於 2024 年 3 月住了 1 晚
Abay 於 2024年4月7日的回應
Dear Jonh Matthew,We’ve passed your wonderful review onto our team , Jonh Matthew,. Thanks so much for taking the time to leave a review about our services. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit one of our stores. Thanks for choosing to shop with us!Best reagardsAbay and All Sipanya Team

10/10 優異

Isaiah

於 2023 年 12 月住了 2 晚
Abay 於 2024年3月23日的回應
Dear Isaiah,Thank you very much for excellent rating.We are sipanya team looking forward to welcoming back again in near future.Best regardsAbay

8/10 不錯

Sokjae

於 2023 年 12 月住了 2 晚
Abay 於 2024年2月17日的回應
Thank you so much for your kindly give us a good rating

4/10 欠佳

Ignacio

讚好：職員與服務
不滿：住宿狀況和客房舒適度
Hotel alejado de los puntos de interes. No tiene calefaccion y cualquier problema es dificil de trasmitir porque solo habla ingles el director y esta poco. El hotel es basico pero con frio, es una tortura.
於 2023 年 12 月住了 2 晚

10/10 優異

Denis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Un grand merci à Mister Souk !
於 2023 年 4 月住了 2 晚
Abay 於 2023年5月7日的回應
Dear Deins,Thank you so much for your kindly review your stay with us, Our Sipanya Team looking forward to welcoming back again next time.Best regardsSipanya Team

10/10 優異

Andrew

讚好：整潔度、職員與服務和住宿狀況
Happy
The young man who owns this guesthouse is friendly and speaks English well. I had a comfortable night and would not hesitate to cone again when in the area. Quiet location yet very handy for town
於 2023 年 3 月住了 1 晚
Abay 於 2023年4月1日的回應
Dear Andrew,thank you so much for your kindly review your stay with us we are so happy to hear that you have enjoyed your stay .we are looking forward to welcome back again in near futureBest regardsAbay

4/10 欠佳

Seng

家人同遊
不滿：職員與服務
There is NO 24hr front desk service. I arrived at midnight and could not check in. Had to goto another hotel.
Abay sipanya 於 2023年1月11日的回應
Dear Seng,Thank you for taking the time to share your experience with us. Just to be clear you sent email to us around 11:30 AM not mid night to asking where was location our guesthouse? and we tried to call you back but you not answer. we will be reaching out to you personally to get everything taken care of.Best regardsAbay

2/10 很差

BEE (brooklyn park)

家人同遊, 伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Expedia reservations beware, i booked/paid 2 rooms 3 nights, checked in and they said "error" had only one room open had to split up my party to another hotel, then went to check out early, opened up my room and they cleaned out the room and someone else stuff was in there, i went and complained and asked where my stuff was and why was someone else in room, the front desk person said i only booked 2 nights, i kept telling him NO i have 3 nights, luckily he returned my stuff and showed him my Expedia reservations. When you check in make sure u show the feont desk ppl prove
Abay 於 2023年1月11日的回應
Dear Bee,Thank you for taking the time to share your experience. We're so sorry for the inconvenience yes there was double booked that day that usually doesn’t happen so our responsible have to looking other hotel for your party as you know that time very hard to find hotel due to Mong New year all hotels were super full . other room with us you stayed only 1 night and you took all your stuff out one thing that in the room was only toothbrush so we tried to contact you would like to ask did you check out or not no answer from you so that why we take other guest in to that room but we you back to hotel we also get you other room. Please contact us so we can investigate further.Best regardsAbay

8/10 不錯

Ray

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Basic, clean and comfortable
I booked this because of the “fabulous” comments. Is it fabulous? If you are not backpacking I guess it depends on what you normally stay at. This guest house is spotlessly clean and the bed is comfortable but the facilities are basic. It is near the market and the owner gives you a list of restaurants (we tried two and they were very good). He can also arrange a minivan to the plain of jars which includes lunch (again basic). Most people seem to stay only one or two nights passing through. The coach station is nearby, you can walk to it. For the price it is good and we would probably stay again.
於 2020 年 2 月住了 3 晚
Abay 於 2020年3月11日的回應
Dear Ray, Thank you so much for your kindly review your stayed with us we are looking forward to welcoming back again in near future. Best regard Abay

8/10 不錯

真實旅客

伴侶同遊, 多人同遊
讚好：整潔度和住宿狀況
The guesthouse is on the edge of the town, so quiet but a nice walk into tge main street. The local wet market is really close - its a walled market with two gates, so is actuslly a short-cut between the guesthouse and the town. Take a torch with you in the evening. Breakfast can be had at the market (noodles) or wander to Cranky Tea for a European breakfast.
於 2019 年 12 月住了 2 晚
Abay 於 2019年12月30日的回應
Dear Guest, Thank you so much for your review looking forward to welcoming back again near future Best regards Abay

8/10 不錯

Alex (Toronto)

伴侶同遊
讚好：整潔度
Clean, simple, quiet guesthouse in a convenient location. The owner of this new property was very helpful. The beds are extremely firm and the showers use wall mounted electric water heaters so the flow of warm water is modest. Overall, for the price, we were quite satisfied.
於 2019 年 11 月住了 2 晚
Abay 於 2019年12月6日的回應
Dear Alex, Thank you for your review and for choosing our guesthouse. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our guesthouse Best regards Abay

10/10 優異

Kane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service and a good option in Phonsavan
Abay, the owner and his brother and staff were very helpful and friendly. Abay's communication was excellent. The location is quite central and there is only a walk of a few hundred metres to the main street.
於 2019 年 10 月住了 2 晚
Abay 於 2019年10月15日的回應
Thank you for your kind review! We truly appreciate your kind words about me and my staff. It'sdefinitely a boost for us every time we hear positive reviews such as this. I will be sure to let Mr Choua that he made an impact during your stay and We hope to welcome you back to our guesthosue soon!

10/10 優異

Warissara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sipanya in Songkran day
Great place nice service very recommend
於 2019 年 4 月住了 1 晚
Abay 於 2019年4月17日的回應
Dear Warissara, Wow! What a wonderful review, we truly appreciate your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the guesthouse in the near future. Best regards P Abay

10/10 優異

George

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Top notch
Clean and spacious basic room with large comfortable bed - some may find it hard but I found it excellent - with good bathroom. Very friendly and helpful owner/staff. Easy walk through market to main street - beware though - market closes up around 6.30pm. Definitely a lovely guest house
於 2019 年 3 月住了 3 晚
Abay 於 2019年3月26日的回應
Dear George, Thank you for your review ( good report) and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our guesthouse. have a nice day George. best regards Abay