Dear Ka Yan,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc Resort Such comments give confidence to the team that strives for excellence each day, and we will be sure to share across all departments.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Felicia Aye Chan MonFront Office Manager

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Thank you very much for taking the time to share your experience. I am very happy to hear that the staff took such good care of you and you found the amenities of the property to your liking. Hope to see you return soon! Safe travels.

Warm greetings from the team at Premier Village Phu Quoc Resort. We are so very glad to read your comments, we aim to make our experience a "relaxing" feeling, thank you for writing your comments. We are very conveniently located to the middle of the nature so our guest like to stay in the Monkey Kingdom. It's true that they are attracted by the food this is why we inform our guest to close the windows and the door as you mentioned :) Thank you for this. We are also really thankful for your feedback about vietnamese soup, we will communicate it to our kitchen staff to improve it by adding some flavor. Thank you for staying with us, we all look forward to welcoming you back to Phu Quoc island soon. Kind Regards

Dear our valued guest, I would personally like to thank you for taking your time to communicate your valuable feedback to us following your recent experience at Premier Village Phu Quoc Resort. I am happy to learn that you are satisfied with our beach and the kindness of our staffs. It is as an encouragement to all of us as we always try to improve our performance and exceed our guests’ expectation. Once again, thank you for your extremely valued feedback and we are looking forward to welcoming you back to Premier Village Phu Quoc Resort soonest. Kind regards, Nguyen Thi Nhu Phuc Guest Relation Manager

Dear Chea,Thank you for choosing Premier Village Phu Quoc Resort managed by Accor and sharing with us your excellent feedback on the recent stay.We are exceptionally thankful for your incredible compliments on our services.We hope to welcome you back soon to our little paradise.Best regards,Jason Thao NguyenAssistance Guest Experience Manager

Dear Valued Guest,We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by Accor.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Felicia Aye Chan MonFront Office Manager

Dear Kerri,Xin Chao Thank you for choosing Premier Village Phu Quoc Resort managed by Accor We strive for personalized experience for each of our guest, actively looking for ideas and offers to enhance services with comfort and convenience therefore we are sad that you had all this shortcomings.I apologize and we are really sorry for all the problems you had during your stay, i personally tried to recover the bad experiences you had while you and your family still staying with us however i was not given a chance to and did not succeed more over due to heavy operation i was not also had the chance to meet you upon check out. Rest assured we do appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services and to make sure for the event not to happened again in the future. Thank you again for sharing your experience with us and we do hope to see you again Safe travels Sincerely,Felicia Front Office Manager

Dear heejung,Xin Chao Thank you for choosing Premier Village Phu Quoc Resort managed by Accor We strive for personalized experience for each of our guest, actively looking for ideas and offers to enhance services with comfort and convenience therefore we are sad that you had all this shortcomings.I apologize and we are really sorry for all the problems you had during your stay, i personally tried to recover the bad experiences you had while you and your family still staying with us however i was not given a chance to and did not succeed more over due to heavy operation i was not also had the chance to meet you upon check out. Rest assured we do appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services and to make sure for the event not to happened again in the future. Thank you again for sharing your experience with us and we do hope to see you again Safe travels Sincerely,Felicia Front Office Manager

Dear Thanh Ba,Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests.We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort.Kind regards,Nga LeAssistant Guest Experience Manager

Dear Sean,Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests.We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort.Kind regards,Nga LeAssistant Guest Experience Manager

Dear Shin,Thank you for sharing good comments on social media. We are glad to hear that you enjoyed your stay with us. We would like to welcome you in near future.

Dear Anh Dung,Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests.We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort.Kind regards,Nga LeAssistant Guest Experience Manager

Dear Tamami,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc ResortSuch comments give confidence to the team that strives for excellence each day, and we will be sure to share across all departments.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Felicia Aye Chan MonFront Office Manager

Dear Jinseon,What a fantastic review! Thank you so much for your precious time spent sharing your sweet review of Premier Village Phu Quoc Resort.Such comments give confidence to the team that strives for excellence each day, and we will be sure to share across all departments.Thank you for staying at our resort, we all look forward to welcoming you back in the near future.Sincerely yours,Felicia Aye Chan MonFront Office Manager

Xin Chao Kevin,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin Chao Hyunah,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin Chao Wayne,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Xin Chao younseogThank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon.Sincerely,Felicia Aye Chan MonFront Office Manager

Dear Sir/Madam,Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Hyoeun,Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear heeyeon,Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Ju Youn,"Xin Chao Thank you for the comments and hope to see you return soon to Premier Village Phu Quoc Resort.Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Joerg,Xin Chao!Thank you for sharing your positive feedback. We are glad to hear that you enjoyed your stay with us. We hope to see you in near future.Best Regards,FeliciaFront Office Manager

Dear Gưangun,Xin Chao!Thank you for providing insight on your recent experience at Premier Village Phu Quoc Resort We regret to know that our unique location is not the location that you preferred. However, I am glad that you enjoyed your stay with us. We hope to see you again soon, Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager"

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Ms Yoon,Xin Chao!We are sorry to hear that we didn't meet the expectations. We are reaching out to you personally in order to find more details and service recovery. Thank you for staying with us and get in touch with you soon. Thank youBest Regards,Felicia Aye Chan MonFront Office Manager

"Dear Nghia, Xin ChaoWe very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort - Managed by AccorHotels. Thank you for your gracious comments about your recent stay and i will surely share your review to all of us. Comments like this will give us more reason to always give the best guest service with a smile. Hope to see you again soon , Safe travel!Sincerely,Felicia Aye Chan MonFront Office Manager "

Xin Chao Mariko,We are glad to hear that you enjoyed your stay at Premier Village Phu Quoc ResortHope to see you return in the near future.Sincerely,Felicia Aye Chan MonFront Office Manager

"Xin Chao Christine,Thank you for choosing to stay with us at Premier Village Phu Quoc Resort. We are glad to hear that you enjoyed your stay and that [INSERT TEAM MEMBER NAME] was helpful! I will be sure to share your comments with them. I hope you will return should your travels bring you back this way.Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear So Yeon,We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Felicia Aye Chan MonFront Office Manager

Dear Rika, We very much appreciate your comments regarding your stay at the Premier Village Phu Quoc Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Felicia Aye Chan MonFront Office Manager

Dear Jeongman,Dear Valued Guest, Thank you for the lovely feedback on your experience, it is a pleasure to welcome you to Premier Village Phu Quoc Resort managed by Accor. We are delighted to see you enjoyed your time and have made some unforgettable memories with us. I am sure that this feedback will serve as an encouragement to all of our staff as we will continue working hard to create incredible and memorable experiences for our guests. We hope we will get the opportunity to welcome you again in the near future. Best wishes from everyone here at the Premier Village Phu Quoc Resort. Kind regards, Nga Le Assistant Guest Experience Manager

Xin chao WoonYoung,hank you for choosing us for your stay at Pearl islandWe appreciate your wonderful review and also glad to know that our service reach to your high class of satisfaction.Hope to have a chance to welcome you and your family back to Premier Village Phu QuocRegards,Tri NguyenGuest Experience Manager

Xin chào Thanh On,Thank you for your recent stay here at Premier Village Phu Quoc Resort! So glad you were able to experience our warm hospitality and we look forward to seeing you soon. Sincerely, Tri Nguyen Guest Experience Manager

Xin chao Tho, Thank you very much for your valued feedback for Premier Village We hope welcome you back soon Regards Tri Nguyen Guest Experience Manager

"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Adam,"Xin Chao ,Thank you very much for taking the time to share your experience We are very happy to know that our Heartist took such good care of you and you found the facilities, services and amenities of the property to your liking. Hope to see you return soon at Premier Village Phu Quoc ResortSafe travels!Sincerely,Felicia Aye Chan MonFront Office Manager "

Dear Jongmin, Xin Chao Thank you for the great ratings that you've given us and we hope to see you again soon Safe travel Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Xin Chao Thank you for choosing Premier Village Phu Quoc Resort managed by Accor We strive for personalized experience for each of our guest, actively looking for ideas and offers to enhance services with comfort and convenience therefore we are sad that you had all this shortcomings. I apologize and we are really sorry for all the problems you had during your stay, i personally tried to recover the bad experiences you had while you and your family still staying with us however i was not given a chance to and did not succeed more over due to heavy operation i was not also had the chance to meet you upon check out. Rest assured we do appreciate your review as it provides feedback that we need to re-evaluate guest needs and make necessary adjustments to our services and to make sure for the event not to happened again in the future. Thank you again for sharing your experience with us and we do hope to see you again Safe travels Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Dear Mr. Kalvin, Thank you for choosing to stay at Premier Village Phu Quoc Resort managed by Accor I understand that we were not able to meet your expectations with regards to your recent stay, kindly accept my apology. We strive to personalize and try to meet our guest expectations and we do appreciate your review. We thank you for sharing and hope to see you again in the near future. Sincerely, Ms. Jubanny Ariola Guest Experience Manager

Xin Chao Eunju, Thank you Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort

Xin Chao Jihaeng, Thank you for taking the time to review. We are very sorry you experience very undesirable stay and level of customer service with us. The problem you've mentioned had been addressed properly. We hope you will give us second chance if you return in the future. Sincerely, Ms. Jubanny Ariola Guest Experience Manager Premier Village Phu Quoc Resort