The Shells Resort & Spa Phu Quoc offers beachfront relaxation and upscale amenities. Guests can enjoy spa treatments, unwind by the outdoor pool with sun loungers and umbrellas, and benefit from free in-room WiFi. On-site car rentals and attentive staff ensure a convenient stay.
Located in Phu Quoc, The Shells Resort & Spa Phu Quoc is on a private beach. Phu Quoc Night Market and Shophouse Grand World are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ong Lang Beach and Phu Quoc Beach. Don't miss out on a visit to Vinpearl Safari. Visit our Duong Dong travel guide
Ganh Gio Beach, Duong Dong Town, Phu Quoc, An Giang
What's nearby
Dinh Ba Thuy-Long Thanh-Mau
8 min drive - 4.2 km
Dinh Cau
13 min drive - 4.6 km
Phu Quoc Night Market
9 min drive - 4.2 km
Sung Hung Pagoda
9 min drive - 4.6 km
San Van Dong Duong Dong Stadium
9 min drive - 4.2 km
Getting around
Phu Quoc (PQC-Phu Quoc Intl.)
30 min drive
Restaurants
Cà Phê Xóm Cồn
6 min drive
Bamboo
9 min drive
Restaurant Halal Phú Quốc
5 min drive
Eat Pray Love
6 min drive
Pho
7 min drive
About this property
The Shells Resort & Spa Phu Quoc
Luxury resort near Phu Quoc Night Market
You can look forward to a free return airport shuttle, a terrace and a garden at The Shells Resort & Spa Phu Quoc. This resort is a great place to bask in the sun with a private beach, beachfront dining and sunloungers. Treat yourself to reflexology, a massage or a facial at the on-site spa. The on-site restaurant, FLOW Restaurant, offers breakfast, lunch, dinner and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Additional perks include:
An outdoor pool, along with sunloungers and pool umbrellas
Free self-parking and valet parking
Buffet breakfast (surcharge), beach umbrellas and luggage storage
Wedding services, a computer station and 1 meeting room
Guest reviews speak highly of the helpful staff
Room features
All 134 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, in addition to amenities such as free WiFi and safes.
More amenities include:
Bathrooms with rainfall showers and separate baths/showers
Balconies or patios, wardrobes/cupboards and free infant beds
Free return airport shuttle from 8:00 AM to 6:00 PM at scheduled times and on request
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 11 for children
A restaurant
Couples/private dining
Restaurants on site
FLOW Restaurant
Things to do
Full-service spa
Outdoor pool
Steam room
Family friendly
In-room cot
Outdoor pool
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference centre
Meeting room
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Pool loungers
Pool umbrellas
Terrace
Full-service spa
10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Manicures/pedicures
Reflexology
Spa open daily
Accessibility
No lift
More
2 floors
Banquet hall
Built in 2014
Smoke-free property
Room amenities
Bedroom
Free cot
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Cable/satellite channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning
Desk
Individual furnishings
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 38.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately USD 15 for adults and from USD 11 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 38.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as bedding and meals and must be paid directly at the hotel.
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Property is also known as
Shells Resort Phu Quoc
Shells Resort
Shells Phu Quoc
The Shells & Phu Quoc Phu Quoc
The Shells Resort Spa Phu Quoc
The Shells Resort & Spa Phu Quoc Resort
The Shells Resort & Spa Phu Quoc Phu Quoc
The Shells Resort & Spa Phu Quoc Resort Phu Quoc
Frequently asked questions
Does The Shells Resort & Spa Phu Quoc have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at The Shells Resort & Spa Phu Quoc?
As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at The Shells Resort & Spa Phu Quoc on 12 Apr 2026 start from HK$529, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Shells Resort & Spa Phu Quoc pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Shells Resort & Spa Phu Quoc?
Self-parking and valet parking are free at this property.
What time is check-in at The Shells Resort & Spa Phu Quoc?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at The Shells Resort & Spa Phu Quoc?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Does The Shells Resort & Spa Phu Quoc provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs from 8:00 AM to 6:00 PM on request.
Where is The Shells Resort & Spa Phu Quoc located?
This Phu Quoc resort is on the beach, 2.8 mi (4.5 km) from Phu Quoc Night Market, and within 20 mi (32 km) of Vinpearl Safari and Phu Quoc Prison.
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Reviews
The Shells Resort & Spa Phu Quoc Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
7.2
Location
8.6
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 300 out of 614 reviews
10 - Excellent
300
Rating 8 - Good. 207 out of 614 reviews
8 - Good
207
Rating 6 - Okay. 59 out of 614 reviews
6 - Okay
59
Rating 4 - Poor. 29 out of 614 reviews
4 - Poor
29
Rating 2 - Terrible. 19 out of 614 reviews
2 - Terrible
19
Reviews
10/10 Excellent
Tom
15 Dec 2025
Liked: Cleanliness, staff & service, amenities
Friendly staff, pool and beach front was nice resort living
Yes the rooms were clean, private pool was well maintained. Staff was really polite and helpfull. Lisa helped us plan a great breakfast with private chefs and Tony arranged good activities and transportation for us
The hotel was beautiful and in a wonderful location. It was very quiet. We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day.
Service was a bit slow in the restaurant but breakfast was self serve and well stocked.
Would highly recommend this hotel
Ashleigh
Stayed 7 nights in Dec 2024
10/10 Excellent
Jennifer
26 Aug 2023
Liked: Cleanliness, staff & service, amenities
Nice hotel and a very pleasant stay. Overall great customer services. Staff are very nice and accommodating. Also good location with a private beach.
Great place to stay for relaxation if yoh cab overlook the imperfections as it needs a comestics
Johnny Chinh
Stayed 4 nights in Dec 2023
8/10 Good
JONGHEE
16 Jan 2025
Liked: Cleanliness, staff & service, amenities
It was really nice to have a swimming pool and beach right in front of me, and the coffee at breakfast was really delicious.
Please tell me the name of the coffee.
The room we stayed in was a little old, but the other rooms seemed to be remodeling in sequence.
If I go again, I will stay again.
It s a very nice hotel; however, it is getting a bit old. The rooms are extra comfortable and it is very quiet. We were at the hotel not the villas. The view is spectacular specially to watch the sunsets. The cleanliness could be improved and the towels provided could be less harsh.
The set up is also very nice except for the beach; it is very small and you can’t take a walk.
The food is good but can be improved. All the staff were very nice. I still recommend that place. We slept like babies!
The view from this property is stunning. The pool is huge and faces the beach. We rented a bike at the property itself for a decent amount. They also provide cabs at the same fare as Grab taxis. However this is a resort and hence is only for those who like a little peace and quiet.
Food could be priced a little lower.
Sravan
Stayed 3 nights in Aug 2023
6/10 Okay
Phuong
4 Dec 2023
Liked: Cleanliness, staff & service
The staff are very nice and helpful. Breakfasts are delicious. The room we booked 4 nights with private pool, and last only for 2 nights. Then, they moved us to another room which was different. In the end, they tried to fix things but it’s not same.
Phuong
Stayed 4 nights in Nov 2023
8/10 Good
Sam
4 May 2024
Liked: Cleanliness, staff & service, room comfort
Resort condition
Most of the facilities of this resort are not working. Some swing pools were closed and there is no refrigerator in the room. The beach was not clean.
Sam
Stayed 3 nights in Apr 2024
8/10 Good
Ivy
7 Feb 2024
Great resort design with layout, beautiful surrounding and private beach. Staff are helpful. Room is very roomy. Breakfast is very good. Love the BBQ dinner outdoor. Things need to be taken into attention is facility update and services. It is sad to see this beautiful resort goes under maintenance and services. Many doors hinges a loose and items are falling off like toilet paper holders...
My villa room was huge & looked comfy! However, my blanket was discovered dirty and towels on the third day were also soiled. Property is dated and furnishings are old. Aircon in the Flow Restaurant was not working during my entire stay. Don't expect top-notch service from the staff; if they ever greet you a "Good morning" or "Hello", that's the best they can do.
Property is about 15-20 mins ride away from the town area, and it's not possible to walk out to the main road. Only 1 restaurant is available for lunch & dinner, and food options are limited. Breakfast spread is considered normal. Fortunately, it's still affordable to get a ride to town and night market area.
It's a good resort away from the hustle and bustle of life cos their villa room is big, the property is huge with lots of greenery and they have their own private beach, though next time, I would just stay for 2 nights only.
The Shells is a very nice sea side resort. The pool is beautiful and beach access is convenient and clean. Our bungalow was large and well appointed. It had a shower and separate tub. Lots of storage room. We were a short walk to both pools and restaurants.
Although all of the staff were friendly, we did find the service to be slow, especially while utilizing the lounge chairs. Service at the bar was pretty much non existent. The system of having to wave a red flag to get service is terrible; I once waved the flag for twenty minutes and finally gave up. The lunch and dinner food was good. The breakfast provided many options and was also good, but get there early as they tend to stop making things by the end.
The Shells has really lovely staff and a 24/7 buggy service to get around the resort (from pools to room or restaurants/reception). However, the resort rooms lack cleanliness as the once beautiful white tiles have a yellow tinge to it. I sympathise with the choice of white as Phu Quoc can get very hot and white is less likely to retain the heat. I trust that they are clean, however, upon first glance, feel a little put off. The rooms are spacious and the pool is nice to use. 2/3 of the pools were under maintenance and I believe that they will reopen at the end of 2024. The shells is a decent stay, however I don’t believe it is still the 5 star resort it once was.
Sarah
Stayed 4 nights in Jan 2024
6/10 Okay
Sandra
11 Jul 2024
Liked: Staff & service
Disliked: Property conditions & facilities
The property was not as advertised. This could have been due to it being off peak season. Our room phone was broken so we couldn’t order room service as was our tv. The garden maintenance around our villa was poor. There is no sand at the beach. There is only one restaurant. Food was ok. The breakfast variety was ok also. Please note that this villa is far from anywhere. Took us 30 mins to get to grand world and casino and restaurants were also far. There was zero entertainment. They played music at the pool twice during our stay. Overall I wouldn’t stay here again.
The best thing about this resort was it's staff. The resort itself was advertised as a 4 to 5 Star resort. given my extensive travel I would rate this resort in its current condition with consideration of the staff only a one star. place is run down outdated room decor in dire need on a complete refurbishing. You can not make something old, dirty damaged unkept any different except when taking photos from a distance that will not show up the problems as they have done in their presentation. The management spoke to us before we left and asked us for some feedback and we gave them the exact same response as above. We respectfully told them that unless things change dramatically we could not see ourselves returning even though the location is great.
Lovely property. Vindicated our choice over other 5-star properties. The only problem we had was with the check-in, which was sorted by the staff.
Uday
Stayed 4 nights in Oct 2025
2/10 Terrible
Wenbiao
11 Dec 2025
No hot water, staff extremely arrogant, room not properly cleaned. There are a lot of similar situations if you read google reviews. Wouldn’t call this a 5-star resort
Wenbiao
Stayed 2 nights in Dec 2025
2/10 Terrible
Justine
9 Nov 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Room cleaned but only one towel left for 2 people, woman who books tours is rude when you don’t book with her, everything is getting old and needs updating. Too far from town and not walkable to ANYTHING