特厚豪華床墊、房內夾萬、書桌、手提電腦工作空間

貝斯特韋斯特南普拉斯格林威爾酒店的評價

2.5 out of 5

評價

8.4

很好

10 分評分,優異;496 則評價中有 225 則" "
8 分評分,不錯;496 則評價中有 171 則" "
6 分評分,一般;496 則評價中有 56 則" "
4 分評分,欠佳;496 則評價中有 17 則" "
2 分評分,很差;496 則評價中有 27 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

Samuel

於 2024 年 3 月住了 1 晚
Manager 於 2024年5月2日的回應
Hello Samuel, We appreciate you choosing to stay with us. If there were any specific aspects of your stay that you believe could be enhanced, please do not hesitate to contact us directly. We value your input and look forward to the opportunity to improve.

10/10 優異

Brian

商務旅客
讚好:職員與服務、設施服務和住宿狀況
Great Stay!
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月13日的回應
Hello Brian,Thank you for sharing your positive feedback on your stay with us! We are delighted to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we hope to welcome you back in the future for another wonderful stay.

8/10 不錯

Amanda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our 2024 Suburban was sideswiped in the parking lot.
於 2024 年 3 月住了 1 晚
CL 於 2024年3月15日的回應
If you would contact the hotel to give us some information on your vehicle as we maybe able to see who or what car may have caused the damage.

10/10 優異

Allison

於 2024 年 3 月住了 1 晚
CL 於 2024年4月3日的回應
Thank you for taking the time to leave your rating, if ever back in the area we hope you will stay with us again. Safe travels

8/10 不錯

Marcus

Manager 於 2024年3月6日的回應
Hello Marcus, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 優異

Kevin

讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a very nice experience. The breakfast was good too.
於 2024 年 2 月住了 1 晚
CL 於 2024年3月1日的回應
Mr. KevinThank you for taking the time to leave your comments, as we look at each one as a learning experience to improve our services for each of our guest. It's so rewarding to know that you enjoyed your time with us. If or when back in the area we hope you choose to stay again. Safe travels

8/10 不錯

Steve

商務旅客
讚好:職員與服務、設施服務和住宿狀況
It was nice
於 2024 年 2 月住了 3 晚
Manager 於 2024年3月2日的回應
Hello Steve,We appreciate your feedback and are glad to hear you had a pleasant stay. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the near future.

10/10 優異

Renee

家人同遊
讚好:整潔度、職員與服務和住宿狀況
King room suite was very spacious with living room area separate from bedroom. Made it nice for privacy between rooms.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月17日的回應
Hello Renee,We're pleased to hear that you enjoyed the spaciousness of our King Suite room layout, offering a private living room area separate from the bedroom for added comfort during your stay. Your feedback is appreciated, and we hope to welcome you back for another pleasant experience.

10/10 優異

Luther

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, roomy and clean.
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月1日的回應
Hello Luther,Thank you for your positive feedback! We are glad to hear that you found our hotel clean and roomy. We strive to maintain high standards of cleanliness for our guests' comfort. We appreciate your time in sharing your experience and hope to welcome you back again in the future.

10/10 優異

Victor (Raligh)

讚好:整潔度、職員與服務和住宿狀況
Good hotel, and good trip
於 2024 年 1 月住了 1 晚
CL 於 2024年1月29日的回應
Dear Victor, Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had such a fantastic experience. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 優異

David

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月27日的回應
Hello David,We're delighted to hear that you had a fantastic stay with us! We strive to provide the best service possible, and we're thrilled that we met your expectations. Should you have any further feedback or comments, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another memorable experience.

10/10 優異

stefanie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. Friendly staff. Convenient location
於 2024 年 1 月住了 1 晚
CL 於 2024年1月22日的回應
Ms. Stefanie, Thank you for taking the time to leave a review, we are pleased to know you enjoyed your stay.Please come again if ever back in the area, safe travels.

10/10 優異

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
CL 於 2024年1月22日的回應
Mr. Robert, Was a pleasure having you with us, so glad you enjoyed your stay. If ever back in the area we hope to see you again. Safe travels

8/10 不錯

Robert

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very quick and friendly..
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月22日的回應
Hello Robert,Thank you for sharing your feedback about our hotel staff. We are delighted to hear that our team provided quick and friendly service during your stay. We strive to ensure that all of our guests have a positive experience, and we appreciate your kind words. We hope to have the opportunity to welcome you again in the future.

8/10 不錯

Robert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loving this hotel. Friendly staff and good breakfast
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月20日的回應
Hello Robert,Thank you for sharing your positive experience at our hotel! We are delighted to hear that you found our staff friendly and enjoyed our breakfast. We strive to provide excellent service and a pleasant stay for all our guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 不錯

Robert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was good really comfortable and will be back again
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月20日的回應
Hello Robert,Thank you for choosing our hotel! We're delighted to hear that you had a comfortable stay and we look forward to welcoming you back in the future.

10/10 優異

Thomas

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
CL 於 2024年1月19日的回應
Thank you for taking the time to leave a rating for us.We are pleased to know you enjoyed your stay, if ever back in the area we hope to see you again.

10/10 優異

DEXTER

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
CL 於 2024年1月18日的回應
Glad to hear you enjoyed your stay, hope to see you again soon.

10/10 優異

Darrell

於 2024 年 1 月住了 1 晚
Manager 於 2024年2月8日的回應
Hello Darrell,We're thrilled to hear that you had a great experience during your stay at our hotel! It's always our aim to provide exceptional service and create memorable moments for our guests. We hope to have the pleasure of welcoming you back in the future for another excellent stay.

10/10 優異

Thomas

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay
The room and the whole hotel was clean The beds were soft and the shower was nice. The breakfast they had was fresh and plentiful. Definitely plan to stay here many times in the future.
於 2024 年 1 月住了 1 晚
CL 於 2024年1月15日的回應
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations. Thank you again for your time,

10/10 優異

NIMESH

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was excellent
於 2023 年 12 月住了 1 晚
CL 於 2024年1月15日的回應
We would like to thank you for taking the time to complete our online survey about your recent stay. Feedback from our members is very important to us and your input helps us in our efforts to providing excellent service. Thank you so much for your business and we look forward to seeing you in the future.

10/10 優異

真實旅客

讚好:住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Manager 於 2024年1月10日的回應
Dear Guest,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had such a fantastic experience. If there's anything we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 優異

Sonya

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月10日的回應
Hello Sonya,We are thrilled to hear that you had an amazing experience during your recent stay with us! Thank you for taking the time to share your positive feedback. We strive to provide exceptional service and it is wonderful to know that we met your expectations. We look forward to welcoming you back in the future for another amazing stay!

10/10 優異

NIMESH

於 2023 年 12 月住了 2 晚
Manager 於 2024年1月27日的回應
Hello NIMESH,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. Your satisfaction is our top priority, and we hope to welcome you back in the future for another excellent stay.

8/10 不錯

Shirley

於 2023 年 12 月住了 2 晚
Manager 於 2024年1月8日的回應
Hello Shirley, Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a positive experience. Should you have any additional feedback or suggestions, we encourage you to reach out to us directly so we can continue to provide excellent service. We hope to welcome you back in the future for another great stay.

8/10 不錯

Cedric

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月9日的回應
Hello Cedric, Thank you for choosing to stay with us and for taking the time to share your experience. We are delighted to hear that you found your stay to be excellent. We strive to provide exceptional service and a comfortable atmosphere for all our guests, and we are glad we could meet your expectations. We hope to have the pleasure of welcoming you back in the future.

8/10 不錯

Jenny

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This property is right by the main highway and you can't hear the traffic in the room. Nice!! You have fast food restaurants, Wal-Mart gas stations all within 1-3 minute drive. Room was clean and smelled good. One downside to this hotel is they claim not to have roll out beds. I had and Aunt needing to stay the one night because she got in a lot earlier from the trip, and her check-in wasn't till 3 pm, and because the hotel said they don't carry rollouts, I had to make room on the chair and ottoman in our room for her to sleep.
於 2023 年 10 月住了 3 晚
Manager 於 2023年11月30日的回應
Hello Jenny, Thank you for choosing our hotel and sharing your feedback. We're delighted to hear that you enjoyed the convenient location and the cleanliness of your room. We apologize for any inconvenience caused by the unavailability of roll out beds and appreciate your understanding in making alternative arrangements for your aunt. We value your feedback and hope to welcome you back for another comfortable stay in the future.

10/10 優異

andrea

於 2023 年 11 月住了 1 晚
Manager 於 2023年12月5日的回應
Hello andrea,We are delighted to hear that you had a fantastic stay at our hotel! It was our pleasure to serve you and we appreciate your positive rating. Please do not hesitate to reach out to us if there is anything else we can assist you with in the future. We hope to welcome you back soon!

2/10 很差

Scarlett

不滿:職員與服務
於 2023 年 11 月住了 1 晚
CL 於 2023年11月6日的回應
Your stay was fine, you were even given a late check out. Your only upset cause you were caught smoking in the room and was charged for it.

2/10 很差

BRIAN

於 2023 年 11 月住了 1 晚
Manager 於 2023年11月30日的回應
Hello BRIAN, We're sorry to learn that you had a disappointing experience during your stay. We appreciate your feedback and encourage you to reach out to us directly so that we can address any specific issues you may have encountered. We strive to provide a positive and enjoyable experience for all of our guests and we apologize if we fell short in meeting your expectations.

6/10 一般

Sayyida

讚好:職員與服務
不滿:設施服務和住宿狀況
Had construction going on during my stay and the bed was broken.
於 2023 年 9 月住了 3 晚
CL 於 2023年10月30日的回應
Thank you for leaving your feed back, I apologize if the construction disturbed you as we are trying to make things better for our guest. I wasn't made aware of any issues with the bed, we apologize for any inconvenience.

6/10 一般

Jasmine

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月29日的回應
Hello Jasmine,Thank you for your feedback. We appreciate your input and will take it into consideration for future improvements.

8/10 不錯

Jessica

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Overall a good stay. The place was clean. Breakfast was good. Even had peanut butter for rhe pancakes. Good variety and fresh. Only downside was the fitness room was closed and the key cards are very sensitive. Had to keep reactivating them for access.
於 2023 年 10 月住了 3 晚
CL 於 2023年10月26日的回應
Thank you for taking the time to leave your comments, we use each one to learn what areas we need to make better for our guest. We understand how flustering it can be when keys is an issue or your on a gym routine. The keys is a work in progress and the gym is being improved in hopes to have back open soon. If back the area we do hope you will stay with us again, until then safe travels.

10/10 優異

Sally

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was good
於 2023 年 10 月住了 2 晚
CL 於 2023年10月25日的回應
Thank you, so glad you had a pleasant stay.

10/10 優異

Lita

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月25日的回應
Hello Lita,Thank you for your exceptional rating! We appreciate your positive feedback and look forward to welcoming you again in the future.

10/10 優異

Ruvim

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything we needed was in short driving and walking distance to everything. Very convenient.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月25日的回應
Hello Ruvim,We're thrilled to hear that our hotel's location was convenient for you and that everything you need is nearby! Thank you for choosing to stay with us.

10/10 優異

Michael

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
CL 於 2023年10月31日的回應
Thank you for the wonderful rating, we hope to see you again soon.

8/10 不錯

Johnny

於 2023 年 10 月住了 1 晚
CL 於 2023年10月15日的回應
Thank you, was a pleasure having you stay with us.

10/10 優異

Artis

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good times
It was great friendly people and good service
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月10日的回應
Hi Artis,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

10/10 優異

Michaela

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Manager 於 2023年10月10日的回應
Hello Michaela,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 優異

Stephen

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was good
於 2023 年 9 月住了 6 晚
CL 於 2023年10月2日的回應
Thank you, so glad you enjoyed your stay.

10/10 優異

Gary

家人同遊
Staff was very helpful from checking in to breakfast.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月24日的回應
Hello Gary,Thank you for sharing your experience. We truly appreciate the insight regarding our staff and also our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 優異

Pamela

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 9 月住了 6 晚
CL 於 2023年9月19日的回應
Was our pleasure having you stay with us, we do hope to see you again soon when back in the area.Safe Travels

8/10 不錯

Timothy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The convenience of being next to a Cracker Barrell. Breakfast was plentiful and very palatable. The staff was very welcoming and helpful.
於 2023 年 9 月住了 2 晚
CL 於 2023年9月18日的回應
Was a pleasure having you stay with us.

10/10 優異

Kim

於 2023 年 9 月住了 2 晚
Manager 於 2023年10月3日的回應
Hello Kim,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 優異

Sara

讚好:住宿狀況
於 2023 年 8 月住了 2 晚
Manager 於 2023年9月4日的回應
Hello Sara,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 不錯

Venice G

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和設施服務
This particular property is going through renovation, my room was clean and nice, but it had no usb ports to charge phone thank goodness I brought my complete phone plug.
於 2023 年 8 月住了 4 晚
Manager 於 2023年9月1日的回應
Hi Venice G,We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will give us another chance so we can provide you with a much more satisfying experience.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
CL 於 2023年8月3日的回應
Thank you

10/10 優異

Diane

於 2023 年 7 月住了 1 晚
Manager 於 2023年8月4日的回應
Hello Diane,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 不錯

Erika

讚好:整潔度和職員與服務
Loved the popcorn machine in the lobby!
於 2023 年 6 月住了 2 晚
CL 於 2023年7月11日的回應
Thank you