For my trip, the location and the price were good. The hotel looks nice from the outside, the staff was very nice and the hotel was clean and quiet. For a Country Inn and Suites, I would expect the inside to be a little bit nicer, but ok overall. I would stay here again.
JOSEPH
於 2025 年 7 月住了 3 晚
6/10
Property is about average. We had requested a double queen room with walk-in shower due to my mom being elderly. We were not told until we arrived their queen rooms don't have HD. Don't understand why we were not told this before arriving.
William
於 2025 年 7 月住了 3 晚
8/10
Cleanliness.
Virginia
於 2025 年 7 月住了 3 晚
6/10
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Donna Nicole
於 2025 年 7 月住了 2 晚
4/10
Positives: right on the river, free breakfast, comfortable bed, hotel looks like it has been renovated somewhat, pool
Negatives: door leading to balcony has significant gaps between the door jamb and door. This means that when it is humid outside it is humid in your room and the carpet is damp. We could hear our next door neighbors through the wall. Dirty and old carpet. Sink in the bathroom has been re-caulked so many times it looks like it is ready to fall off the wall. Very dated overall.
Lisa
於 2025 年 7 月住了 1 晚
6/10
Arrived around 245, first lady checking people in was very sweet. I assume they changed shifts at 3, by time I got to front counter it was 255, NEW lady that took 1st lady's place looked at me and said you're just gonna have to sit down rooms aren't ready and I am not ready to check anyone in yet. Even tho ppl were already being checked in by previous lady. The new one didn't even look to see if my room was ready just held her hand up to me and stated those things and for me to sit down. She had no name tag on and never introduced herself. After what seemed like forever, she said u can come up here. She was just very rude and obviously doesn't like her job. The room was ok, I expected a little bigger room for my price tho, it was kinda cramped even with just two of us as far as the space between bed and fridge/TV. Bed wasn't very comfortable either. Room was clean tho.
Christy
於 2025 年 7 月住了 3 晚
10/10
Front desk and housekeeping staff were very nice and courteous
Violeta
於 2025 年 7 月住了 3 晚
10/10
Location
Lorriann
於 2025 年 7 月住了 2 晚
10/10
Awesome stay
vicki
於 2025 年 6 月住了 6 晚
6/10
just ok
Thomas Stephen
於 2025 年 7 月住了 1 晚
10/10
I liked how peaceful it was
Esmeralda
於 2025 年 6 月住了 2 晚
10/10
GREAT hotel. I little pricey but after seeing some of the other "cheaper" hotels in the area, this was definitely worth every penny of our stay! Rooms were clean and sooooo nice!!! Staff was super friendly.
Would definitely stay again!
Thank you Country Inn & Suites!
Christina
於 2025 年 6 月住了 2 晚
4/10
For a property that was supposedly remodled 8 years ago its pretty run down and poorly maintained. Either the franchise owners are having maintenance cheeply " bandaid " things or they hired incompetent and unskilled maintenance personel. The building is in need of reoairs and the elevator cars are a joke, constantly breaking down on a daily basis and its very inconvienent. The free breakfast was nasty and very cheap. Room 476 bathroom was in dis repair and should have never been rented.the carpet was stained with what looks like seamen.
Charles
於 2025 年 6 月住了 1 晚
10/10
I liked the balcony but I didn't have any chairs on mine. I enjoyed the river.
Diane
於 2025 年 6 月住了 2 晚
6/10
Good breakfast
James
於 2025 年 6 月住了 2 晚
8/10
Property was in a good location. Indoor pool was ok. Rooms need a little updating and bed wasnt great. Also need to add a few options to the breakfast.
Kelvin
於 2025 年 6 月住了 1 晚
10/10
location easy access and parking
Gerald
於 2025 年 6 月住了 7 晚
10/10
Quiet. Rooms were clean
Janet
於 2025 年 6 月住了 1 晚
8/10
Steve
於 2025 年 6 月住了 2 晚
10/10
N=a
Edward
於 2025 年 6 月住了 1 晚
10/10
Very Convenient
Kenneth
於 2025 年 6 月住了 2 晚
10/10
Ranajay
於 2025 年 4 月住了 1 晚
8/10
We try to get this place every time we come to Pigeon Forge. It's convenient and it's clean. The breakfast is a A+. Staff is awesome.