The communication before our stay and during was great!The pool, lazy river, and hot tub were great. But if there’s any sight of lighting or storms they close all pools including the inside one. Make sure to bring your own toilet paper, shampoo, conditioner, and body-wash for your stay. They only provide one roll of toilet paper where most other rentals I’ve stayed at have an extra roll. They have some shampoo and conditioner there but are very small bottles. The back porch view of the mountains is very nice and the location is walking distance from many places while also having privacy and good parking.