「An hour after checking in and going to my room, I was advised that there was an additional $96 fee because my room had been changed from a king to two double beds. The king was unavailable. Felt like a down grade because it was on the first floor and could every step of the people above. Thanks to Expedia for fixing it and not making me pay the surprise charge.」
「The room was grossly overpriced and misrepresented in the photos and descriptions - no screens on any door or window, no umbrella for the deck, no fan, no microwave, etc. Staff said screens have been backordered since last April.」
「This is a very nice hotel. It has recently been renovated. It was nice looking and clean. We've already recommended it to friends who enjoyed it as well.」