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匹茲堡索思波恩特希爾頓欣庭酒店的評價

3 out of 5
匹茲堡索思波恩特希爾頓欣庭酒店
3000 Horizon Vue Dr., Canonsburg, PA

評價

9.0

卓越

10 分評分，優異；1003 則評價中有 670 則" "
8 分評分，不錯；1003 則評價中有 217 則" "
6 分評分，一般；1003 則評價中有 61 則" "
4 分評分，欠佳；1003 則評價中有 30 則" "
2 分評分，很差；1003 則評價中有 25 則" "

9.0/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

Brian

家人同遊
讚好：整潔度和職員與服務
Rooms and furniture desperately need updating. First room the couch was full of stains, rust around the shower and just looked worn down. Second room had worn look and not only were couch cushions stained, they also had tears in several places. Not what I’d expect for Hilton
於 2024 年 5 月住了 3 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月15日的回應
I want to take a moment and thank you for leaving a review. I am very sorry to hear of the issues you had during your stay. I will be addressing this with the team as that is not up to our standards. I hope that if you are ever in the area again you will give us a chance to make this right.

10/10 優異

Jung Sook

讚好：整潔度、職員與服務和住宿狀況
It was clean and the room size was large
於 2024 年 5 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月16日的回應
Thank you for the positive review.

8/10 不錯

Andrea

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel very nice decor
於 2024 年 5 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月16日的回應
Thank you for the positive review.

6/10 一般

Kimberly

多人同遊
讚好：設施服務和住宿狀況
It was an ok stay but I wouldn’t come back
於 2024 年 5 月住了 2 晚
Homewood Suites 於 2024年5月6日的回應
Thank you for the review.

10/10 優異

Elizabeth

家人同遊, 親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly lady at the front desk. Convenient location and very clean!
於 2024 年 5 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月6日的回應
Thank you for the positive review!

10/10 優異

Marcus

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月6日的回應
Thank you for the positive review!

10/10 優異

Jinlin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great place to stay
於 2024 年 4 月住了 4 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月4日的回應
Thank you for the positive review!

10/10 優異

nelson (miami)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月4日的回應
Thank you for the positive review!

10/10 優異

Bruce

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月1日的回應
Thank you for the positive review!

6/10 一般

Justin

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Staff was nice and helpful but rooms dirty and run down. Not your average Hilton experience
於 2024 年 4 月住了 3 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月1日的回應
Thank you for the review!

8/10 不錯

Thomas

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年5月1日的回應
Thank you for the positive review!

10/10 優異

Paul

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pet friendly and convenient
於 2024 年 4 月住了 2 晚
Hailey Haberman Front Desk Supervisor 於 2024年4月29日的回應
Thank you for the positive review!

8/10 不錯

Lyn

家人同遊, 寵物同遊
讚好：設施服務
Pets allowed
於 2024 年 4 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年4月28日的回應
Thank you for the positive review!

10/10 優異

Brian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely loved our stay, very impressed with the hotel and our room!
於 2024 年 4 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年4月24日的回應
Thank you for the positive review!

10/10 優異

Maame

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was quiet. It felt like I was in a retreat.
於 2024 年 4 月住了 2 晚
Hailey Haberman Front Desk Supervisor 於 2024年4月17日的回應
Thank you for the review.

8/10 不錯

Tristan

伴侶同遊
讚好：整潔度和職員與服務
Pillows were thin and lacked any support or body. Walls were also thin, so you could hear any noise from the hallway (like doors to other rooms shutting). A lot of the furniture/fixtures in our room were very worn. Pool and breakfast were great. Staff were great. Charged us a $25 “hold” that we could use for snacks in the lobby (but wouldn’t not charge it to us even though we knew we weren’t buying any snacks) that they said would be refunded after we left. Grounds outside well kept. Was an okay hotel but wouldn’t be hard pressed to go back.
於 2024 年 4 月住了 3 晚
Hailey Haberman Front Desk Supervisor 於 2024年4月17日的回應
Thank you for the review.

8/10 不錯

Paige

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an awesome stay! The property was clean, easily accessible, and the staff was super friendly. The gym was clean and organized. The pool and hot tub were very clean. The breakfast was decent and dining area was clean and very nice! Our room was beautiful. They upgraded our room without even asking and without additional charge which was awesome! The only complaint that we had was that the mattress was super firm and not comfortable. But that’s just personal preference! Overall a great experience and would definitely stay here again!
於 2024 年 4 月住了 3 晚
Hailey Haberman Front Desk Supervisor 於 2024年4月17日的回應
Thank you for the review.

2/10 很差

Parabhjot (Roanoke)

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 14 晚
Hailey Haberman Front Desk Supervisor 於 2024年4月12日的回應
Thank you for the review!

10/10 優異

Teshon

於 2024 年 3 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年3月23日的回應
Thank you for the review.

6/10 一般

Josh

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 3 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年3月23日的回應
Thank you for the review.

10/10 優異

Jeanne (MARKHAM)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel! Highly recommended.
於 2024 年 3 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年3月23日的回應
Thank you for the review.

10/10 優異

Antoinea

家人同遊
讚好：整潔度、設施服務和住宿狀況
Lady at the front desk had a small attitude. But overall the stay was nice. Hotel was clean, very impressed with the breakfast. I thought it would have just been a muffin. But it was a full wide selection
於 2024 年 3 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年3月23日的回應
Thank you for the review.

8/10 不錯

Ralph

讚好：整潔度和職員與服務
於 2024 年 3 月住了 3 晚
Hailey Haberman Front Desk Supervisor 於 2024年3月23日的回應
Thank you for the review.

10/10 優異

Joanne

於 2024 年 3 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年4月4日的回應
Thank you for the review!

10/10 優異

Anna Mae (Allentown)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stay here about every 3 months. For where we need to go it is a perfect location. Love the breakfast it helps thst we eat before we leave for the day. My granddaughter loves the pool and we enjoy the fire pit and eating outside in the warmer weather. Its oerfect
於 2024 年 3 月住了 4 晚
Hailey Haberman Front Desk Supervisor 於 2024年3月9日的回應
Thank you for the review!

2/10 很差

Celil

Short staff. Waited 20 min to check in .lineup at 8.00 pm. Tired property. Fan was loud as lawn mower, woke up all night because of it. It shouldn't have Hilton tittle
於 2024 年 3 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年3月23日的回應
Thank you for the review.

2/10 很差

Laura

不滿：職員與服務
於 2024 年 2 月住了 2 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月27日的回應
Thank you for the review, what could we have done better?

10/10 優異

Jasmine

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel staff was incredibly nice, personable, and accommodating and the breakfast was good too.
於 2024 年 2 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

10/10 優異

Julie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
Haley was very welcoming when we arrived. Room was clean and comfortable. Really enjoyed our stay and nice that there were food options within walking distance.
於 2024 年 2 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

8/10 不錯

Scott

家人同遊
讚好：職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

10/10 優異

Laurie

讚好：住宿狀況
50th
It was my loves 50th Birthday and it was amazing
於 2024 年 1 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

8/10 不錯

Arnold (Lords Valley)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The hotel and room were lovely. However, housekeeping didn’t replace missing batteries in remote and the conditioner was completely empty in the shower bottle. Little things that show lack of attention to detail.
於 2024 年 1 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

10/10 優異

Rohini

於 2023 年 12 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

10/10 優異

Amanda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We love this place. The suites are so spacious and comfortable. Easy walk across the street to bars and restaurants. Great breakfast in the morning!
於 2023 年 12 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

6/10 一般

Kayti

伴侶同遊
讚好：職員與服務
Check in was easy and the beds were comfortable. The room needed to be dusted, specifically baseboards and the lamp. The floor around the bed didn’t appear to have been vacuumed. There were crumbs or something on the ground.
於 2023 年 12 月住了 2 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

8/10 不錯

Nancy

於 2023 年 12 月住了 3 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

10/10 優異

Danny

於 2023 年 12 月住了 2 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

8/10 不錯

Melissa

讚好：職員與服務
不滿：整潔度
於 2023 年 12 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Love our mini suite, lovely, welcoming staff, nicely decorated front lobby, nice breakfast.
於 2023 年 12 月住了 1 晚

8/10 不錯

Adam

於 2023 年 12 月住了 1 晚
Hailey Haberman Front Desk Supervisor 於 2024年2月21日的回應
Thank you for the positive review!

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We love this hotel and the employees. We often stay here to visit family and they always take care of us the best they can.
於 2023 年 12 月住了 1 晚

6/10 一般

Hannah

讚好：整潔度、職員與服務和住宿狀況
Overall this place is pretty good for the price. Room is pretty good. It’s not amazing but it’s clean and nice. Staff was super nice and friendly, breakfast has a good bit of options. The main thing is that there was zero hot water, it only ever came out cold. The other thing is that the thermostat wouldn’t change either. What it was set on is what it stayed on. Thankfully it was bearable though.
於 2023 年 12 月住了 1 晚

10/10 優異

Sara

於 2023 年 12 月住了 1 晚

8/10 不錯

Yvonne

親子同遊
讚好：住宿狀況
The kitchenette did not have a lot of cutlery. A few stains on the furniture and carpet. The pool, sauna and breakfast were excellent.
於 2023 年 12 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
You can tell the hotel was nice at one point, but our room was particularly beat up and was not completely clean. The breakfast was also lacking - options were limited, food and utensils were not refilled.
於 2023 年 12 月住了 1 晚

10/10 優異

Kimberlee

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

Angela

於 2023 年 12 月住了 1 晚

10/10 優異

Jim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff went above and beyond to make our stay enjoyable
於 2023 年 11 月住了 3 晚

10/10 優異

Pamela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent place to stay in all areas
於 2023 年 11 月住了 3 晚

10/10 優異

Kaelie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property and friendly staff
於 2023 年 11 月住了 1 晚