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匹茲堡克蘭伯里希爾頓惠庭酒店的評價

3 out of 5
匹茲堡克蘭伯里希爾頓惠庭酒店
1401 Cranberry Woods Drive, Cranberry Township, PA

評價

9.2

卓越

10 分評分，優異；1001 則評價中有 702 則" "
8 分評分，不錯；1001 則評價中有 204 則" "
6 分評分，一般；1001 則評價中有 55 則" "
4 分評分，欠佳；1001 則評價中有 24 則" "
2 分評分，很差；1001 則評價中有 16 則" "

9.2/10 

整潔度

9.6/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Porsche

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth to stay here
It’s a nice and clean hotel for me, I will stay here again if I need to go to Cranberry again
於 2023 年 9 月住了 2 晚
Sam J. Michaels 於 2023年9月27日的回應
Dear Posrche,We appreciate your 10 out of 10 review! We hope you felt at home and look forward to your return!Regards,Sam J. MichaelsFront Office Manager

8/10 不錯

Qin

於 2023 年 3 月住了 2 晚
Sam J. Michaels 於 2023年4月5日的回應
Dear Qin,Thank you for staying with us! We can't wait to welcome you back home again soon!Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Tony

於 2022 年 10 月住了 5 晚

10/10 優異

Tony

於 2022 年 4 月住了 4 晚

10/10 優異

rabije

親子同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was more than helpful with everything. We had a large group for a basketball tournament and the staff was so accommodating. I really appreciate all their hospitality and hard work.
於 2024 年 4 月住了 2 晚

2/10 很差

Jason

I was unable to stay at the property because the hotel wouldn’t honor my Expedia reservation. I stayed somewhere else.
於 2024 年 4 月住了 6 晚

10/10 優異

Krishna

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
I got a spacious room, it was a neat and clean room.
於 2024 年 4 月住了 2 晚

10/10 優異

Richard

讚好：整潔度、職員與服務和住宿狀況
Very relaxing
於 2024 年 4 月住了 1 晚

10/10 優異

Justin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff!
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年4月22日的回應
Dear Justin,Thank you for staying with us! We can't wait to welcome you back home again soon!Regards,Sam J. Michaels, Front Office Manager

8/10 不錯

David

商務旅客
The carpet was dirty and my bed sheets had a spot on them.
於 2024 年 4 月住了 1 晚
Sam J. Michaels 於 2024年4月17日的回應
Dear David,Thank you for staying with us and sharing your experience. I passed your comments along to our housekeeping staff so that they can address those issues. We hope to serve you again in the future!Warm Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Jamie (Indianapolis)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super friendly staff and great place to stop with family.
於 2024 年 4 月住了 2 晚
Sam J. Michaels 於 2024年4月15日的回應
Dear Jamie,Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

10/10 優異

Helen

讚好：整潔度、職員與服務和住宿狀況
Overall good
於 2024 年 3 月住了 2 晚
Sam J. Michaels 於 2024年4月15日的回應
Dear Helen,Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

10/10 優異

Andrea

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I always love Home2Suites! They are so dog friendly and this property was one of the best ones I’ve stayed at!
於 2024 年 4 月住了 1 晚
Sam J. Michaels 於 2024年4月5日的回應
Dear Andrea,Thank you for staying with us! We hope you enjoyed your stay!Warm Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Eric

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, nice lobby, very nice breakfast.
於 2024 年 3 月住了 2 晚
Sam J. Michaels 於 2024年4月5日的回應
Dear Eric,Thank you for staying with us! We hope you felt at home!Warm Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年4月5日的回應
Dear Gary,Thank you for staying with us! We hope you felt at home!Warm Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Home 2 suites is great with family.
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年4月5日的回應
Dear Michelle,We wanted to thank you and your family for choosing Home2 Suites while you were in Cranberry Township! We can't wait to welcome you back home again soon!Regards,Sam J. MichaelsFront Office Manager

6/10 一般

Cassandra

讚好：職員與服務
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年3月27日的回應
Dear Cassandra,Thank you for staying with us. We hope you felt at home!Warm Regards,Sam J. MIchaelsFront Office Manager

10/10 優異

Denise

家人同遊, 親子同遊
讚好：設施服務
We only stayed for one night but the beds were comfortable and the room was big.
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年3月27日的回應
Dear Denise,Thank you for choosing Home2 Suites Pittsburgh Cranberry! We look forward to seeing you back home again soon!Warm Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Peng

於 2024 年 3 月住了 3 晚
Sam J. Michaels 於 2024年4月15日的回應
Dear Peng,Thanks for your recent stay with us! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

10/10 優異

Leanne

親子同遊
It was family friendly. They did an Easter egg hunt and it felt very homey!
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年3月27日的回應
Dear Leanne,Thank you for staying with us! We can't wait wait to welcome you back home again soon!Warm Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Melissa

家人同遊, 寵物同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was clean and quiet. Eli was super helpful at the front desk. Breakfast options were fresh and plentiful. There are lots of dining options within walking distance of this hotel. Bed was comfortable.
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年3月21日的回應
Dear Melissa,Thank you for staying with us! We are thrilled you enjoyed your stay with us! Please consider lodging with us again during your next visit to Cranberry Township!Warm Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Jay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great comfortable rooms with lots of space, clean and friendly facility all around. Very much enjoyed our stay and wish we could have stayed longer!
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年3月13日的回應
Dear Jay,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

10/10 優異

Dominique

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Sam J. Michaels 於 2024年3月13日的回應
Dear Dominique,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

8/10 不錯

Jason

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
I am in a wheelchair and the front desk was way above my head and I couldn’t reach the machine to scan my card. I had to give it to the gentleman at the front desk. Other than that our stay was great!
於 2024 年 3 月住了 1 晚
Sam J. Michaels 於 2024年3月13日的回應
Dear Jason,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

10/10 優異

Nancy

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Sam J. Michaels 於 2024年3月13日的回應
Dear Nancy,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

10/10 優異

Suchita

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was a a very nice room at a reasonable price in an up and coming area of Pittsburgh. I would recommend the hotel to anyone who would like to stay in the area. Home 2Suites by Hilton is really like a home away from home.
於 2024 年 2 月住了 1 晚
Sam J. Michaels 於 2024年3月13日的回應
Dear Suchita,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

2/10 很差

John

讚好：職員與服務
不滿：整潔度
My room smelled of pet urine while having pet hair everywhere.
於 2024 年 2 月住了 1 晚
Jonathan 於 2024年2月22日的回應
Hello Mr. Brazee, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Your comments are valuable to us, and we take them seriously. Rest assured that we will address the issues you've raised with our team to prevent similar occurrences in the future.I have initiated a refund for the one-night room and tax. I am available to chat if you have a minute.We appreciate your honesty and hope you'll give us another chance to exceed your expectations. Sincerely,Jonathan Barton General Manager

8/10 不錯

rebecca

於 2024 年 2 月住了 1 晚
Sam J. Michaels 於 2024年3月21日的回應
Dear Rebecca,Thank you for staying with us! We hope you felt at home!Warm Regards,Sam J. MichaelsFront Office Manager

10/10 優異

Kathy

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet. Staff pleasant and helpful
於 2024 年 1 月住了 1 晚
Sam J. Michaels 於 2024年3月13日的回應
Dear Kathy,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

10/10 優異

Melissa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend
Only stayed overnight but very friendly staff, great options for morning breakfast
於 2024 年 1 月住了 1 晚

8/10 不錯

Roxana

讚好：整潔度、職員與服務和住宿狀況
Good breakfast, family friendly and convenient.
Sam J. Michaels 於 2024年3月13日的回應
Dear Roxana,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務和住宿狀況
Chelsea at front desk wad very sweet and address our requests and concerns quickly. We do appreciate her.
於 2023 年 12 月住了 3 晚

10/10 優異

Jelbert

於 2023 年 12 月住了 2 晚

10/10 優異

Matthew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnight stay
Our stay was good. This hotel is clean and safe. Our room was very spacious. The sagewas very friendly and helpful.
於 2023 年 12 月住了 1 晚

8/10 不錯

rebecca

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The establishment was really nice and felt very secure. The only thing I found lacking was the bed. You could feel all the springs in the mattress and every time you moved the bed squeaked. The mattress is way to hard as well.
於 2023 年 12 月住了 1 晚

8/10 不錯

Alan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
NOT Happy with animals on the same floor as guest with no animals Grandson is highly allergic to dog dander. My belief was Animals and families were to stay on separate levels of the hotel and were not permitted to even meander throughout the facility
於 2023 年 12 月住了 2 晚

10/10 優異

Akshat

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and spacious room
於 2023 年 12 月住了 1 晚

10/10 優異

RAYMUNDO

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚

8/10 不錯

Chad

讚好：職員與服務和住宿狀況
Good hotel
It’s a good hotel and room. Bathroom still has hair in shower and bathroom. Staff is very friendly.
於 2023 年 12 月住了 1 晚

10/10 優異

Nancijo

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The front desk staff and the breakfast bar staff were extremely friendly. The breakfast bar was clean with enough options for the family. The room was clean.
於 2023 年 12 月住了 3 晚

10/10 優異

Nathanial

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just an overall good experience. Staff was polite and friendly. Room was good and in order.
於 2023 年 12 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Yvelise

讚好：整潔度、職員與服務和住宿狀況
Sam J. Michaels 於 2024年3月13日的回應
Dear Yvelise,I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon! Warm Regards,Sam J. Michaels, Front Office Manager

2/10 很差

Jonathan

於 2023 年 12 月住了 2 晚

10/10 優異

gregory

於 2023 年 12 月住了 2 晚

10/10 優異

Earl Joseph

於 2023 年 12 月住了 3 晚

10/10 優異

Silvain

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Me and my family love staying here but this time our room smelled funny in a bad way and there is a whistling sound all night long this is the first time that I've stayed here that I was a little disappointed
於 2023 年 12 月住了 1 晚

10/10 優異

Michele

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚