豪華套房, 2 張加大雙人床 (Premium) | 客廳 | 電視

匹茲堡市區希爾頓欣庭酒店的評價

3 out of 5
匹茲堡市區希爾頓欣庭酒店
1410 Smallman Street, Pittsburgh, PA

評價

9.0

卓越

10 分評分,優異;1001 則評價中有 663 則" "
8 分評分,不錯;1001 則評價中有 207 則" "
6 分評分,一般;1001 則評價中有 67 則" "
4 分評分,欠佳;1001 則評價中有 37 則" "
2 分評分,很差;1001 則評價中有 27 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Chen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel staff are very nice, answering our questions with a smile, the room is spacious and clean, the oversized bathroom eliminates fatigue, the breakfast is very good, and I especially like the extremely convenient parking
於 2023 年 8 月住了 3 晚
GM 於 2023年8月30日的回應
Dear Chen, We are delighted that your stay was nothing short of exceptional. Thank you for the privilege of hosting you and we appreciate your glowing comments regarding your time with us. We hope you find a reason to return to Pittsburgh soon! Best, Adam Poirier General Manager

10/10 優異

Fang-Ling

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
GM 於 2022年8月19日的回應
Dear Fang-Ling,We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area.Best,Adam PoirierGeneral Manager

10/10 優異

Moises

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff.
於 2024 年 5 月住了 7 晚
GM 於 2024年5月23日的回應
Dear Moises, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Adam Poirier, GM

10/10 優異

Shenea

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I always enjoy my stay at the Homewood Suites. It's my go to, just to get away. Affordable, clean, breakfast included and I love the kitchen in the rooms. If you don't want to order out you can bring your own food and prepare a meal.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月20日的回應
Dear Shenea, Welcome back and thank you for sharing your review of another wonderful stay at the Homewood Suites. I am glad our hotel was a great backdrop for your visit to Pittsburgh, and accommodations continue to exceed your expectations. Thank you for your patronage, and we hope you look forward to your next stay with us as much as we do. Best, Adam Poirier, GM

10/10 優異

Erin

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved this stay! Loved the room, the amenities, proximity to where we needed to be. We look forward to coming back if travel plans takes us to Pittsburg again!
於 2024 年 4 月住了 2 晚
GM 於 2024年5月20日的回應
Dear Erin, We appreciate you taking the time to share your experience with us. We love hearing that your stay and our location was enjoyable. Our associates work to provide a pleasant visit to become your hotel of choice when in the area. We look forward to your return trip. Best, Adam Poirier, GM

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Marnie

讚好:整潔度、職員與服務和住宿狀況
Enjoyed our stay!
於 2024 年 4 月住了 1 晚
GM 於 2024年5月16日的回應
Dear Marnie, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Adam Poirier, GM

10/10 優異

Ashley

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was great! It was within walking distance of shops and restaurants.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月15日的回應
Dear Ashley, Thank you for your kind comments. I am thrilled that you liked our easy check-in and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Adam Poirier, GM

10/10 優異

Christopher

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel. Within walking distance of PNC Park and in a very nice neighborhood. Look forward to returning to Pittsburgh, and will look to book at this hotel.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月13日的回應
Dear Christopher, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant, and staff friendly. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Adam Poirier, GM

10/10 優異

Monte

讚好:職員與服務和住宿狀況
The hotel met are needs.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月15日的回應
Dear Monte, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Adam Poirier, GM

10/10 優異

Mark

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The floor to ceiling windows are amazing great view of city. Walkable to shopping on the strip.
於 2024 年 4 月住了 3 晚
GM 於 2024年5月8日的回應
Dear Mark, Thank you for your kind comments. I am thrilled that you liked our floor-to-ceiling window views and convenient location. The best compliment is a return stay. We appreciate your loyalty and look forward to seeing you again soon. Best, Adam Poirier, GM

10/10 優異

Shawn (Burton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My room was impeccable. Everything was clean and comfortable. It all started woth great customer service by Shawnie at the front desk and carried through all of the staff for our 4 day trip.
於 2024 年 5 月住了 3 晚
GM 於 2024年5月8日的回應
Dear Shawn, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our clean accommodations and, more importantly, our great staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Adam Poirier, GM

10/10 優異

James

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms were spacious. Great staff.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月7日的回應
Dear James, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay. It is lovely that you found our rooms spacious and our staff exceptional. We hope to see you again soon! Best, Adam Poirier, GM

10/10 優異

Penny

讚好:整潔度、職員與服務和住宿狀況
Everything was very clean & all the staff were very helpful & informative with events going on in the area. I would definitely book a stay there in the future again
於 2024 年 5 月住了 2 晚
GM 於 2024年5月6日的回應
Dear Penny, It is wonderful to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and we look forward to seeing you again in the future. Best, Adam Poirier, GM

10/10 優異

Courtney

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!
於 2024 年 4 月住了 1 晚
GM 於 2024年5月6日的回應
Dear Courtney, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Adam Poirier, GM

8/10 不錯

Louisa (austin)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Hotel seemed new and clean. It worked well walking to PNC Park for the baseball game. However there is apparently very little sound proofing between floors. I am not normally bothered by typical hotel sounds. The first night we were kept awake by what sounded like someone stomping back and forth above us over an hour, well past midnight. We called the front desk twice and they did comp our parking which was nice. However I don’t think the people above us were doing anything excessive, just walking. They should be able to do that without it sounding like a herd of elephants to the floor below. Breakfast did not have many options either for the price. Lastly, the pool area was unbearably hot for sitting and watching the kids swim. Very strong chemical smell which actually made my daughter sick to her stomach. Need to be able to open a window or door, anything to fix the ventilation. Overall, Nothing was really wrong with it but it certainly wasn’t cheap…. We would probably try a different place next time.
於 2024 年 5 月住了 2 晚
GM 於 2024年5月6日的回應
Dear Louisa, I am sorry we didn't provide the level of comfort on this stay that you expected. Thank you for your honest feedback, and please know that we will review it with the staff as we are constantly working to provide service on a high level. We hope you will come back for an improved experience on a future trip. Best, Adam Poirier, GM

8/10 不錯

Donna

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 3 晚
GM 於 2024年5月6日的回應
Dear Donna, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Adam Poirier, GM

8/10 不錯

William

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
It was a nice experience and museum was great across the street.
於 2024 年 4 月住了 3 晚
GM 於 2024年5月4日的回應
Dear William, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Adam Poirier, GM

10/10 優異

John

讚好:整潔度、職員與服務和住宿狀況
Great room, clean and comfortable. Check in was easy and the staff was wonderfully nice and efficient. The lobby was welcoming and the area is outstanding. It was an exceptional deal fir the reasonable price. ill stay there again.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月4日的回應
Dear John, Thank you for sharing this frame-worthy review. I feel our hotel team is one of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated, as is your intention to stay with us again. We look forward to serving you in the future. Best, Adam Poirier, GM

6/10 一般

Adam

於 2024 年 4 月住了 1 晚
GM 於 2024年5月4日的回應
Dear Adam, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Adam Poirier, GM

4/10 欠佳

??

The reception is welcoming, the breakfast is satisfactory. However, the room cleaning service and parking are terrible.
GM 於 2024年5月2日的回應
Dear Guest, I apologize that the cleanliness of your room was not met with our excellence in service. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. We value you as our Guest and hope to have you stay with us again. Thanks again for writing a review. Sincerely, Adam Poirier, GM

6/10 一般

Michael

於 2024 年 4 月住了 2 晚
GM 於 2024年5月20日的回應
Dear Michael, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Adam Poirier, GM

8/10 不錯

ALAIN

讚好:整潔度、職員與服務、設施服務和住宿狀況
Très bien
於 2024 年 4 月住了 4 晚
GM 於 2024年4月29日的回應
Dear ALAIN, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Adam Poirier, GM

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel and staff.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Dear Michael, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Adam Poirier, GM

10/10 優異

Natasha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay, fantastic location, really clean!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Dear Natasha, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Adam Poirier, GM

10/10 優異

Bob

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was accommodating, facilities were clean and well maintained.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月29日的回應
Dear Bob, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Adam Poirier, GM

8/10 不錯

Susan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location, very near train station and Strip district.
於 2024 年 4 月住了 2 晚
GM 於 2024年4月22日的回應
Dear Michael, Our team strives to provide a great experience. We thank you for writing a review, as your feedback is helpful in continuing to obtain this goal. We are thrilled to hear your stay was enjoyable and our location convenient. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best. Adam Poirier, GM

10/10 優異

Jarrod

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年4月19日的回應
Dear Jarrod, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Adam Poirier, GM

10/10 優異

Jennie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing and we loved the hotel and our staycation in the strip. Pool room was too hot.
於 2024 年 3 月住了 1 晚
GM 於 2024年4月17日的回應
Dear Jennie, We are happy to hear from you! Thank you so much for your kind words about the staff and your overall experience at the Homewood Suites. Our outstanding team is dedicated to providing genuine, warm hospitality to everyone who visits us. We appreciate your business and hope to host you for another fun staycation soon. Best, Adam Poirier, GM

8/10 不錯

Walter

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Right in between downtown and strip district
於 2024 年 4 月住了 2 晚
GM 於 2024年4月16日的回應
Dear Walter, Our location is definitely one of the best attributes of our Homewood Suites, and I am glad it was a perfect fit for your stay. Thank you for your patronage and for taking the time to share your experience with this review. It was our pleasure to host you, and we hope to do so again. Best, Adam Poirier, GM

8/10 不錯

Dean

親子同遊
讚好:設施服務
Good location and room amenities. I hated that my room had three (red, white, blue) lights be lit or flashing that is very distracting when the room is otherwise dark and you are trying to get to sleep. The blue light was the reflection of the microwave clock via the mirror into the sleeping area, the red light was on the TV and the periodically flashing white light was from the smoke detector.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月14日的回應
Dear Dean, Thank you for choosing us, but I’m sorry that we did not provide a more positive experience. We appreciate the feedback, including recommendations for improvement and hope to have the opportunity to leave you with a more favorable impression on a return visit. Sincerely, Adam Poirier, GM

10/10 優異

Ki'Aumbre

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 3 月住了 1 晚
GM 於 2024年4月15日的回應
Dear Ki'Aumbre, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Adam Poirier, GM

8/10 不錯

Gary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean, staff were friendly and helpful, short walk to entertainment and food.
於 2024 年 4 月住了 1 晚
GM 於 2024年4月13日的回應
Dear Gary, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities clean, location convenient, and service exceptional. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Adam Poirier, GM

10/10 優異

Zuleika

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
GM 於 2024年4月13日的回應
Dear Zuleika, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Adam Poirier, GM

10/10 優異

tawana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Customer service was excellent. Staff very helpful with recommendations on things to do in area.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月11日的回應
Dear tawana, We love all compliments, but hearing that the staff was the main reason you loved your stay is music to our ears. Thank you so much for choosing Homewood Suites and letting us know how much you enjoyed your stay. We will be ready and waiting to host you again the next time your travels bring you to Pittsburgh. Best, Adam Poirier, GM

8/10 不錯

Thanh-Tam

於 2024 年 4 月住了 7 晚
GM 於 2024年5月2日的回應
Dear Thanh-Tam, We are thrilled you had a great stay! Thank you for the review, and please visit us again. Best, Adam Poirier, GM

2/10 很差

Kelly

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年4月11日的回應
Dear Kelly, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Adam Poirier, GM

10/10 優異

James

於 2024 年 4 月住了 1 晚

10/10 優異

ALAIN

讚好:整潔度、職員與服務、設施服務和住宿狀況
Superbe accueil. Suite avec tout le confort. Cuisine très bien équipée avec un énorme réfrigérateur-congélateur. Parking à seulement 19 $, sûrement le moins cher à Pittsburgh. À seulement 5 minutes à pied du centre-ville de Pittsburgh. Grande terrasse extérieure pour les fumeurs. Franchement, rien à dire de négatif.
於 2024 年 4 月住了 4 晚
GM 於 2024年4月9日的回應
Dear ALAIN, We can't wait to welcome you back to our Homewood Suites in Pittsburgh! Your satisfaction is our top priority, and we look forward to providing you with another flawless experience. Thank you for choosing our hotel, and we can't wait to see you again soon! Sincerely, Adam Poirier, GM

10/10 優異

Matt

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Maureen

讚好:整潔度和職員與服務
Love that we’re able to get a 2bedroom suite for all 6 of us adults to be in together instead of getting 2or 3 rooms
於 2024 年 4 月住了 1 晚
GM 於 2024年4月9日的回應
Dear Maureen, It is fantastic to see that our accommodations were perfect for your group's needs! Thank you for your business and your positive review. Hosting you was our pleasure and we hope to welcome you back soon. Best, Adam Poirier, GM

8/10 不錯

Don

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

RANJAY

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
GOOD rooms, but parking $26/night seems high
於 2024 年 4 月住了 1 晚
GM 於 2024年4月8日的回應
Dear RANJAY, It sounds like you enjoyed yourself during your time with us! In the Pittsburgh area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. Best, Adam Poirier, GM

10/10 優異

Analise

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

6/10 一般

SaraLynn

家人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Biggest complaint is that housekeeping as to be requested and they don’t tell you
於 2024 年 4 月住了 3 晚
GM 於 2024年4月7日的回應
Dear SaraLynn, Thank you for the kind review. We are glad our accommodations added to the enjoyment of your visit, but we apologize for not meeting every expectation. I have taken note and will ask the staff to remind guests about requests for housekeeping. We hope to welcome you again soon! Sincerely, Adam Poirier, GM

8/10 不錯

Cheryl

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Spacious rooms with cooking option, beautiful lobby, breakfast, close to diwntow
於 2024 年 3 月住了 1 晚
GM 於 2024年4月17日的回應
Dear Cheryl, It is fantastic to know that our well-designed rooms, gorgeous decor, and proximity to downtown all contributed to an enjoyable experience. We appreciate your kind words and your patronage. Hosting you was a pleasure, and we hope to do so again soon. Best, Adam Poirier, GM

10/10 優異

Gopinath (east windsor)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great family place to stay
於 2024 年 4 月住了 1 晚
GM 於 2024年4月6日的回應
Dear Gopinath, I appreciate you sharing your kind review with us and other travelers. I'm delighted that we were well-suited to your family vacation. We hope to host your family again soon. Best, Adam Poirier, GM

8/10 不錯

Anne

多人同遊
讚好:職員與服務和住宿狀況
The hotel was clean and convenient to The Strip!!
於 2024 年 4 月住了 2 晚
GM 於 2024年4月5日的回應
Dear Anne, Thank you for taking the time to write. I’m happy to hear that our cleanliness and fun location made for an enjoyable stay. A return visit is the best compliment! Best, Adam Poirier, GM

10/10 優異

Angie

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Front desk staff is great…but the real gem is their bartender!!!
於 2024 年 2 月住了 1 晚
GM 於 2024年4月5日的回應
Dear Angie, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Adam Poirier, GM