Thank you very much for letting us know about your stay with us. Normally during check out we check the room for the damage and for smoke we have system installed in the room once there is smoke inside email triggers to the front desk about the smoke alert. I will see the detail of it and get back to you. Thank you

Thank you very much for letting us know about your stay with us. Our objective is to provide clean room and all the amenities working in the room to our customer. I am sorry to know that your room was not really cleaned and you have to face the issue with the toilet handle. We will take care of all the issues you have pointed and would like to insure you it will not happen again in the coming days. Thank you

Hi Barbara,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh East - Monroeville. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Vamshi, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE and we received your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you very much for your review. I am really glad to know that you had a good stay with us. We will be more than happy to welcome you back whenever you are in the area.

Thank you very much for your 5/5 review. I am really glad to know that your stay was comfortable. We will be more than happy to welcome you back whenever you are in the area.

Thank you very much for your 5/5 review. I am really glad to know that you liked the stay. We will be more than happy to welcome you back whenever you are in the area.

Thank you very much for your 5/5 review. I am really glad to know that your stay was excellent in good price. We will be more than happy to welcome you back whenever you are in the area.

Thank you very much for your 5/5 review. I am glad to know that you liked the stay with us. We will be more than happy to welcome you back whenever you are in the area.

Dear Jordon,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh East - Monroeville. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our spacious and clean room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you very much for your review. In all the websites there is clear massage that we required damage deposit during check in. I am sorry to know that you did not get that. Thank you

Thank you very much for your 5/5 review. I am glad to know that you liked the clean room and the price. We will be more than happy to welcome you back whenever you are in the area.

Hello Caitlin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE and we received your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you very much for sharing your stay experience with us. I am sorry to know it. Thank you

Hello Gulcin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE and we received your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

sorry for the inconvenience the room type which you book doesn't comes. with fridge and microwave .

Hello Terry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE and we received your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you very much for your 5/5 review. I am glad to know that your stay was excellent in competitive price. We will be more than happy to welcome you back.

Dear Davis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are happy to know you were pleased with the cleanliness of the room for the affordable price and had an excellent stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Cesar,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Pittsburgh East - Monroeville. We are delighted to read that you were pleased with the cleanliness of the room, it's value to price ratio and the friendliness of our staff. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you very much for reviewing our property. I am sorry to know about the issue you have to face during your stay. We are committed for the service and I would like to ensure you we will address it immediately. Thank you

Thank you for your review, Prasanthi Geetha. The staff at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE and I were upset we let you down, resulting in your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Samantha Red Roof Management Rediresponse Specialist

Thank you for your perfect rating, Raajesh. The staff at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE and I were over the moon when we saw your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Thank you very much for your 5/5 review. We will be more than happy to welcome you back. We appreciate your business.

Thank you very much for your review. We appreciate your business.

Thank you very much for your review. I am sorry to know all these. We will try our best to address all these in coming days. We appreciate your business.

Thank you for sharing your 5/5 rating with us, Deborah. Our staff at the Red Roof Inn PLUS+ Pittsburgh East - Monroeville was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Thank you very much for letting us know about your stay with us. i am extremely sorry to know all these. We appreciate you business.

Dear David, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE. We appreciate your kind remark highlighting our well-kept location. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services here at Red Roof. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Red Roof Management

Thank you very much for letting us know about your stay with us. I am really sorry to know that you had the key card issue. In our lock system the issue popped up there. All those issues are fixed now. I would like to ensure you these things will not happen again. Thank you very much we appreciate your business.

Hi Jude,We are sorry you had a less than satisfactory experience, prompting your 2/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh East - Monroeville. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FAIRMONT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with you were refused to be refunded for the night you didn't stay at the hotel. I will share your feedback with our management team.Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for sharing your review.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Aaron,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Plus+ Pittsburgh East - Monroeville. We are disappointed to see your 2/5 score and to know that this is the impression you were left with of our hotel due to the sizing and comfortability of your bed not being to your liking. This is not usually an experience our guests have with us. Thank you for making us aware. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Red Roof Management

Dear Scott, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues you had with key card, the smell of the mattress and the other concerns you described. Your feedback will be taken into consideration as it is our aim to improve our guest experience for future visits. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,AdraineRed Roof Management Rediresponse Specialist

Dear Eldolia, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE. It's great to read that you found our staff to be friendly and helpful and that the room was nice. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Jonas,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at theRED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE. Please accept our sincerest apology for the television that wasn't working properly the lack of cleanliness of the room and the other concerns you described. I will surely communicate this feedback with our management team so that they are able to investigate and address your concerns. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Kathy, Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the television that wasn't working and that you requested extra pillows but never got them. I will certainly share this feedback with our management team in an effort to have your concerns addressed.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,AdraineRed Roof Management Rediresponse Specialist

I appreciate the time that you took to share your sentiments with us, Tori. Our team at the Red Roof Inn PLUS+ Pittsburgh East - Monroeville appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Hello Dylan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Hello Scott,Thank you for sharing with us. Your review of the Red Roof Inn PLUS+ Pittsburgh East - Monroeville was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Thank you very much for taking time and let us know about your stay with us. I am sorry to know that the issue you have pointed during your stay was not taken care. I will take it as serious matter and will discuss it in my team. I would like to ensure we will address all these issues and will fix it. Give us one more chance to show you. Thank you very much we appreciate your business.

Hello Eldolia,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH EAST - MONROEVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Hello Judith, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh East - Monroeville and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hey Bill,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Pittsburgh East - Monroeville. It's great to see you enjoyed your stay, resulting in a 5/5 score. Your highlight of our top notch cleanliness made us feel proud. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist