Hey Dawn,Red Roof was saddened by the highlights of your recent experience at the Red Roof Inn Pittsburgh - McKnight Rd. Hearing that your stay did not meet your expectations due to the highlighted broken amenity, faulted door, along with other indicated issues. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you Christine, for taking the time to write a review of your stay at the Red Roof Inn Pittsburgh - McKnight Rd. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read that you encountered pests at our property. Please know that at RedRoof we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I’ve shared your encounter with management.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Shozo, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pittsburgh - McKnight Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with your experience with us which prompted your 1/5 score. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Tianna Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Therese. The staff and I at the RED ROOF INN PITTSBURGH - MCKNIGHT RD were disappointed to see your 1/5 score following your stay. You indicated that the stained carpets in the hallways, the possible mold around the bathtub, broken air conditioner, and the other concerns mentioned dampened your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Rest assured that we take these claims very serious and have forwarded your feedback to management in an effort to address your concerns.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Thanks for sharing your feedback with us, Brian. The team at our Red Roof Inn Pittsburgh - McKnight Rd was saddened to see that we failed to provide you with a satisfactory stay. You stated that the poor room odor hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Pittsburgh - McKnight Rd, Jamie. I am sorry that your experience did not meet your expectations. You stated that the cracked toilet seat and the lack of a resolution from our staff hindered your stay. In an effort to rectify this in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,XaoRed Roof ManagementRediResponse Specialist

Hello Alexander,Your review of the Red Roof Inn Pittsburgh - McKnight Rd was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Thank you for your review, Mallory. The staff at the RED ROOF INN PITTSBURGH - MCKNIGHT RD and I were sorry your stay did not meet your expectations, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,Samantha Red Roof Management RediResponse Specialist

Dear Jose,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pittsburgh - McKnight Rd and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear James,Thank you for telling us about your recent visit at RED ROOF INN PITTSBURGH - MCKNIGHT RD. I was happy to read that our price was to your needs. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Selvavel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH - MCKNIGHT RD and I were disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Dear Lorin,Thank you for taking the time to tell us about your experience at the RED ROOF INN PITTSBURGH - MCKNIGHT RD. You expressed that the condition of the hotel was below par and needs to be updated, which was truly disheartening to hear. Nevertheless, your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you for sharing your concern and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,Samantha Red Roof Management RediResponse Specialist

Dear Thomas,Thank you for taking the time to write a review of your stay at the RED ROOF INN PITTSBURGH - MCKNIGHT RD. I am happy you had a convenient stay and was pleased with the great prices we offer. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Elmer,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PITTSBURGH - MCKNIGHT RD. We value you as our guest and welcome your 3/5 score. At Red Roof we are happy to know that you made us your choice of stay. However, as it relates to your comment of the breakfast, this will be taken into consideration. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Danielle, Your review of the Red Roof Inn Pittsburgh - McKnight Rd was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hello Robert,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH - MCKNIGHT RD and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear Robert,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PITTSBURGH - MCKNIGHT RD. It's great to see you enjoyed your stay, resulting in a 5/5 score. We are overwhelmed to read that your stay with us at our Red Roof property was very nice. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Robert,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PITTSBURGH - MCKNIGHT RD. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof it's rewarding to know that your stay with us was nice and comfy. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Winnie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pittsburgh - McKnight Rd and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Kelly, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pittsburgh - McKnight Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the uncleanliness of the room and the toilet. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to hear that we fell short with you.We will take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,Red Roof Management

Hello Christa, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pittsburgh - McKnight Rd and I are saddened to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Brenda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH - MCKNIGHT RD and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

Thank you for taking the time to tell us about your experience at the Red Roof Inn Pittsburgh - McKnight Rd, Emily. I am sorry that your experience did not meet your expectations. You stated that the stained linens and the poor smell described hindered your stay. As such, your feedback may be taken into account.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays going forward.Very truly yours,Red Roof Management

Dear Takashi,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pittsburgh - McKnight Rd. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience due to the indicated awful encounter. Please know that this isn't the level of service that Red Roof stands for, and will be taken into consideration. Sincerely,RecordoRed Roof Management Rediresponse Specialist

I appreciate the time that you took to share your sentiments with us. Our team at the Red Roof Inn Pittsburgh - McKnight Rd appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Hello Julian, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH - MCKNIGHT RD and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Thank you for sharing your feedback with us, Yasmeen. The team at the Red Roof Inn Pittsburgh - McKnight Rd was pleased to know that you were fond of our friendly staff and the easy check-in process. However, you made mention of many downsides, such as the discolored grout and the faulty A/C. As such, your sentiments have been shared with the property.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management

Hello Kamran,Your review of the Red Roof Inn Pittsburgh - McKnight Rd was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Thank you for sharing your feedback with us, Dustin. The team at the Red Roof Inn Pittsburgh - McKnight Rd appreciated your 3/5 score. However, you made mention of the poor smell and the dirty room. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays.Regards,Red Roof Management

Dear Dany, We at the RED ROOF INN PITTSBURGH - MCKNIGHT RD appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Dear Gerardo,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pittsburgh - McKnight Rd. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the hotel, the key card situation and the other highlighted concerns that hindered your stay. It is our primary aim to provide you with a five-star experience and it is disheartening to hear that this is not the impression we left with you.Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve our services. Thank you again for sharing your comments with us and we wish you all the best in your future travels.Sincerely,Red Roof Management

Dear Syd, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Pittsburgh - McKnight Rd. It's truly disappointing to hear that the cleanliness of your room, the stained floors, the television and the other highlighted concerns hindered your stay. Red Roof strive to provide guests with all the comforts of home, so I am disheartened to see that was not achieved with your visit. We are utterly disappointed to read that you encountered these distasteful situations here at Red Roof. To uphold our company's high standards, I have shared your feedback with management to ensure that your concerns are addressed. Thank you again and we wish you all the best in your future travels. Sincerely,Red Roof Management

Hello Gregory,We are sorry to hear your recent experience at the Red Roof Inn Pittsburgh - McKnight Rd did not meet your expectations. I was saddened to read that your stay fell short of your expectations due to the uncleanliness of the room, the possible mold and the upkeep of the rooms. We at Red Roof are utterly disappointed to learn that you encountered these distasteful situations.To uphold our company's high standards, I have shared your feedback with management to ensure that your concerns are addressed. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,Red Roof Management

Dear Sherry,Thank you for sharing your thoughts on your recent visit to RED ROOF INN PITTSBURGH - MCKNIGHT RD. It's truly regrettable to read that the unavailability of internet, the possible stained sheets and the other downsides hindered your ability to enjoy your stay. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Kristin,Thank you for telling us about your recent visit to RED ROOF INN PITTSBURGH - MCKNIGHT RD. We are extremely you had a less than pleasant experience due to the uncleanliness of your room mentioned. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Oluwatosin,Thank you for telling us about your recent visit to RED ROOF INN PITTSBURGH - MCKNIGHT RD. It's truly regrettable to read that the foul odor mentioned, the possible stains and the other downsides listed. I sincerely apologize for the inconveniences caused. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Wajiha,Thank you for telling us about your recent visit to RED ROOF INN PITTSBURGH - MCKNIGHT RD. It's good to read that our location convenient for you. We were saddened to read that you had a less than pleasant experience due to the possible stained pillows, the insects reported and the other areas of opportunity you brought up. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. At Red Roof, comments from our guests are always welcome and as such, your review will be shared with upper management in an effort to address the concerns highlighted. Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Nick,Thank you for telling us about your recent visit to RED ROOF INN PITTSBURGH - MCKNIGHT RD. We are sorry you had a less than satisfactory experience due to your bed being uncomfortable, the condition of the curtains and the other areas of opportunity you brought up. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely,LintonRed Roof ManagementRediresponse Specialist

Hello Nadezhda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH - MCKNIGHT RD and I were delighted to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hello David, We are disappointed to hear your recent stay at the Red Roof Inn Pittsburgh - McKnight Rd did not meet your expectations due to these distasteful situations during your recent visit. Please accept our sincerest apologies for this is nowhere near the standard we strive to uphold. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback and would like for you to give us another chance to better serve you at one of our Red Roof locations. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Edson,Thank you for taking a moment to complete our survey regarding your stay at the Red Roof Inn Pittsburgh - McKnight Rd. I'm disappointed to see that your stay was less than ideal that prompted a 2/5 score. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Thanks for sharing your feedback with us, Amy. The team at our Red Roof Inn Pittsburgh - McKnight Rd was saddened to see that we failed to provide you with a satisfactory stay. You stated that the unclean rooms and the lack of coffee when you needed it hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thanks for sharing your feedback with us, Jean. The staff at our Red Roof Inn Pittsburgh - McKnight Rd was elated to see that we earned your 4/5 score. You mentioned some highlights, such as our friendly staff and our conveniently located elevator. As it pertains to the lack of paper products in the public bathroom, this may be taken into account going forward.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Respectfully,XaoRed Roof ManagementRediResponse Specialist

Hi Imtiaz,Thank you for your recent review of your stay at Red Roof Inn Pittsburgh - McKnight Rd. I was disheartened to read that the rooms had no chairs, there weren't enough toiletries, the washroom door wouldn’t shut amongst other concerns. Please accept our apologies for any inconvenience this may have caused. In response to your feedback, I am notifying the hotel's property management team in an effort to address the concerns mentioned.Red Roof hopes that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello David, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PITTSBURGH - MCKNIGHT RD and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our team at Red Roof hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,LintonRed Roof Management RediResponse Specialist

Dear Samant,Thank you for telling us about your recent visit to RED ROOF INN PITTSBURGH - MCKNIGHT RD. I was happy to read that our excellent accommodation pleased you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Regards,LintonRed Roof ManagementRediresponse Specialist

Hello Tiffany,Your review of the Red Roof Inn Pittsburgh - McKnight Rd was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRed Roof ManagementRediResponse Specialist