2/10 糟糕
Danielle S.，Whitman, ma
2025 年 12 月 31 日
不满意：清洁度
House was dirty and had bugs everywhere. The heat didn’t work properly and the first floor was freezing, only one room on the second had heat and was unbearable to be in. The rest of the second floor was cold. The washer and dryer were locked in the basement with no access. There was mold in the kitchen ceiling and other areas. The house was dirty. The dishwasher wasn’t secured to the counter and would fall out. The first floor toilet wasn’t secured to the floor. The tub wasn’t secured to the wall or floor. The showers didn’t appear to have hot water and again we had to contact the owner. They stated they installed them wrong. When we asked the owner about the washer and dryer, they didn’t respond until we said we were leaving early. We weren’t even there 24 hours. They spoke nasty to us and would not help at all. We had to book another home emergency as we had two 3 year olds with us and needed hot water, heat to work properly, a washer and dryer. Also we could not stay somewhere that had mold and bugs everywhere. It was a terrible experience and the owners were beyond awful. They refused to refund us any amount and laughed at us. Do not stay here.
Danielle S.
2025 年 12 月入住 4 晚