Thank you for your input I do remember your reservation. I waited until 8:30 PM to greet you, then went over to the Inn; left you a personal note with your key in the entryway and turned the lights on in your room. I stayed about 15 minutes conversing with the other guests. You arrived around 9:30 and left around 8:30 the next morning. We don't usually disturb our guests until a bit later, wishing to give them privacy. Staying anywhere out here is not inexpensive. We feel our photos of the Inn give a good feel for the place. Breakfast includes cereal, fruit, yogurt, cheese, milk, juice, snacks and coffee. We have around 600 guests per year, and most enjoy the beautiful, peaceful surroundings of our property.

We enjoyed having you!

Thank you so much for your review. That helps us acquire a great reputation. Hope to see you again soon, Once again thank you.

Thank you. We were happy to have you.

We are very happy that you were pleased with the property.We think it’s a very unique place to stay.Much better than a standard Hotel Room.Thank you again,

Laurie, Thank you for the great review. We enjoyed having you. We do have a no smoking policy at the Inn, which seems to be 100% respected. I wish you would have mentioned it to me when we spoke last night. I didn’t notice it, but you never know what people do behind closed doors. Meanwhile, have a wonderful rest of your trip.

Adam,Thank you for staying with us during your visit to Point Reyes.Keep us in mind in the future. Pass the word around to your friends.Thanks again,Steve and Molly

We enjoyed you both. Thank you for staying here.

tak skal du ha’

Thank you, Jolynn. We enjoyed having you both as our guests and getting to spend some time with you. Enjoy the rest of our trip!

Thank you for that very wonderful review. It’s people like you. That makes us happy that we’re in the bed-and-breakfast business. Come back and see us when you’re in the area.

Thank you so much for that. It’s people like you that make it worthwhile to be in the B&B business.

Thank you very much for the nice report. Its people like you who make it worthwhile being in the B&B business?

Thank you for this review and for staying with us. It was a pleasure having you here. Please return!

Sorry about your experience.We had a broken water system.Fixed now. Thank you

We would like to thank you so much for staying with us. And for the nice review.Thanks again, Molly

We are so happy to know that you enjoyed the stay at our bed-and-breakfast.We are hoping you might return again for another visit.Thank you, Molly

Thank you for staying with us.Hope your trip went smoothly.Stay again,

We’re so happy you enjoyed the place.We are dated a bit, but it is the uniqueness of the areaThanks for staying with us.

David, Thank you for your kind words.We certainly hope to see you again soon. Enjoy your Ebikes.

Thank you so much for the kind wordsWe are so happy you enjoyed our wines.We will look forward to another visit when you have some time

Thank you for your kind words.

Thank you for your kind words.

Thank you for choosing our Inn. Please come back again.

In researching this complaint, it appears it was a same day booking for late March, 2022. There was a period of time when Expedia, which linked to Hotels.com and Travelocity, was having a glitch in its system and we had a small number of double bookings. This was upsetting to all concerned. Hotels.com should have handled another booking elsewhere on your behalf. I cannot speak to the conversation that you had with someone here, but that is not our usual response. People do not get mad at us all the time. We had over 600 guests during the year 2022. I am sorry this happened to you. However, we are a 2 room Inn, not a Hotel.

Thank you for the very nice note you left in our guestbook

Roseanne,It’s thoughtful and interesting guests like you who make our B&B a pleasure to continue serving our community.Thank you, hope to see you again soon.Molly and Steve

Thank you!

Thank you. Please come back.

Thank you, Marty. So glad you enjoyed your stay. I enjoyed meeting you.

Thank you!We will take care of that.

Thank you for staying with us. I enjoyed meeting you! Sorry you didn’t get to talk with Steve.

We are sorry to hear you were disappointed with your stay. The website is clear on the layout of the house as well as your own bathroom adjacent to your room. It is a house, with one other room occupied. So, it is not unlike other B&B's. It is not a hotel/motel. I'm not sure what you mean by upgrades. If you felt the room was not clean enough, you should have let us know during your stay. Our cleaning crew is generally very conscientious. We aim to please, but it is true that you cannot plese all of the people all of the time. We do, however, have a guest book in the hall with a year's worth of glowing reviews from our guests, with some coming back repeatedly, including the couple from New Jersey that stayed while you were there. It was their second four day visit and they just emailed that they will be back. Again, we are sorry that you did not enjoy your stay.

Thank you both, again. We thoroughly enjoyed you.

Thank you for staying with us. It was a pleasure.

Thank you for your review. We enjoyed meeting you. The Inn is located across the road from a national park and surrounded 360* by undeveloped land. Just to clarify, the house is 2700 sq. ft. As I explained when greeting you, we only book one room with adjacent bathroom unless a family or friends wish to share. Therefore, at any given time, only two rooms are occupied. Most of our guests store food in the refrigerator. The kitchen was never meant for guests to cook, since some guests might find food smells offensive, not to mention conflicting meal preparation.Hope to see you again!

Sorry to say that almost all businesses close by 9 PM. Except the Old Western Saloon. We are in the country. The nearest food would be 20 miles inland.

Thank you for this lovely review. We enjoyed having you and wish you the very best in your next exciting chapter.

Thank you for your feedback. It’s really appreciated.

We are baffled by this review. You left this message in our guest book upon checkout "Beautiful setting! QUIET and PEACEFUL". The next day you called to alert us to the incident of 2 nights during your stay (now 3?). We spoke with that individual as well as the other guests staying at that time. None could collaborate your experience. As you stayed here 4 nights, we do not understand why you did not address this with us after the 1st, 2nd, or 3rd occurrence. As to your other issues: Check in is after 4PM. We rarely know when our guests are going to arrive, be it 11AM or PM. While we are generally here to greet our guests, we cannot always do so. 99.9% do not find this to be a problem. It is a house and easy to figure out. You were sent detailed information about your room when you booked. There are also 3 phone numbers for us in the entry. When I came over to meet you cornered me in the entryway and we had a pleasant and rather lengthy conversation, part of which was how to contact us next door, you seemed a little nervous. You said you knew you were not allowed to eat in the Inn but that all restaurants were closed. I said it is fine to eat in the Inn but cooking was not allowed as posted. Then I smelled the food heating. As other guests do not want to smell your dinner, I asked you to stop. I do know how to turn of the oven. As you arrived at 4:30, there were 4 restaurants within a 2 to 4 mile radius that are open until 7.8 and 9PM. This is a list of these and their times of operation in the entryway. Per the notice on the front door, the Fire Department mandates exterior doors may not be locked in case of poor visibility while trying to exit a fire. All bedrooms have working keys and locks. Your room is 6 steps around the corner from the entryway, with 4 doors with windows facing east, north and west. At 4:30PM the hall is light filled and there is a hall light with a switch if needed. The shades in your room have pull cords and are in working order. We came over several times during your stay, but as you were in your room, we did not disturb you. We do not do so unless necessary. However, with the shade up, you probably saw us coming. The only thing we can think of that you might have heard was the garage door opening and closing in the morning and evening. A guest had an expensive electric mountain bike in the garage. Also, our neighbors' bulls were particularly vocal during that period. That is all we can figure out. Again, we wish you would have addressed this with us at the time.

Thank you very much for the wonderful feedback. Come back and see us again soon. Thank you very much.

We really appreciate you staying with us. Thank you for the nice feedback. Hope to see you again soon.