Seemed short of staff that limited the facilities available. Bars unopened slow service at reception card readers not working. No opportunity to extend checking out time. Original pet room given to an earlier arrival so had to use first floor and not ground floor with a blind small dog even though I telephoned the day before arrival to confirm booking and pet details.
Lynn
於 2024 年 3 月住了 1 晚
4/10 欠佳
michael
家人同遊
2024年2月21日
讚好:整潔度
不滿:住宿狀況
Room1 no hot water. Replacement basin blocked, toilet not flushing
michael
於 2024 年 2 月住了 1 晚
8/10 不錯
Adrian
家人同遊
2024年2月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very pleasant stay and staff were more than friendly and helpful
Adrian
於 2024 年 2 月住了 1 晚
8/10 不錯
Darren
商務旅客
2024年1月18日
讚好:整潔度、職員與服務和客房舒適度
Darren
於 2024 年 1 月住了 1 晚
10/10 優異
Donna
2024年1月15日
Donna
於 2024 年 1 月住了 1 晚
6/10 一般
Mohammed Tajudeen
多人同遊
2024年1月13日
不滿:設施服務
Mohammed Tajudeen
於 2024 年 1 月住了 1 晚
8/10 不錯
Ryan
2024年1月2日
不滿:住宿狀況
The Hotel is in an excellent position on Poole Quay. But the management of the Hotel have let the Hotel fabric and surroundings deteriorate considerably. There are 2 large weeds growing out of the front door. There are weeds and litter all around the Hotel. It looks as if the Management do not care about presentation of the Hotel. The evening security is very strange.
It does not cost much to keep a property tidy and clean of Litter. The Hotel looks a disgrace and so sad as it was one of the best Hotels in Dorset in its day.