Property looks ok, Staff, customer services was a shamble. My intercom was nonfunctional, after serveral request for it to be fix, it wasn't fixed for the duration of my stay and without an explanation. Towels were never available when needed. Receptionist were non interested to request.
Its was so disappointing.
Emmanuel
2023 年 10 月入住 4 晚
8/10 还可以
Christina
2022年04月12日
满意:员工和服务、服务设施、住宿条件和设施
Christina
2022 年 2 月入住 5 晚
10/10 超赞
Constance
2022年04月4日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A lovely week
Wonderful stay with friendly staff. The outside restaurant was lovely. The bedrooms were very fresh every day. Only complaint is the pool wasn’t clean enough to swim. I would stay here again and again.
Constance
2022 年 3 月入住 7 晚
8/10 还可以
Rowland
团体旅客
2022年03月9日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Rowland
2022 年 2 月入住 7 晚
2/10 糟糕
Jude
与配偶出行
2022年01月31日
不满意:员工和服务、服务设施、住宿条件和设施
This hotel is very unprofessional. Starting from the gate. The gate man did not even welcome the guest properly. When the opened the gate the first thing the gate man said was your horn is too loud.!! Can you imagine. Now Moving on to the receptionist who was not available. I Waited for almost 15mins before the receptionist showed up. She claimed she was out for lunch. Another issue was the porter. He was so rude.instead of taking responsibility of the non working internet and air condition. He was busy showing off bad attitude. The name is a fraud, this hotel uses the picture on the website to attract and reap off customers. It is totally different from what you see on the pictures . You beg for towel . The rooms smell awful. It was plain and simple a waste. The porter had the audacity to tell me we only give out one towel per guest. In as much as the towel was dirty. Room was dirty and dusty. Even down to the bedsheets. I checked out immediately because i felt unsafe and scared for my health . I told them i will ask for my money back because what i paid for was not what was offered. The receptionist said she will inform their manager. This was a horrible experience .
Jude
2022 年 1 月入住 1 晚
8/10 还可以
Allison
2021年11月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Allison
2021 年 11 月入住 9 晚
8/10 还可以
wendy
2021年11月13日
wendy
2021 年 11 月入住 1 晚
6/10 一般
真实旅客
2021年10月3日
不满意:员工和服务,清洁度
真实旅客
2021 年 9 月入住 1 晚
2/10 糟糕
GIDEON
商务旅客
2021年09月30日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was nothing to like. The hotel is very unprofessional especially the guy that pose as IT manager instead of taking responsibility non working internet, blames it on the guests.
The name is a fraud, that use that to attract and reap off customers. You beg for towel, toilet paper. The rooms smell awful. It was plain and simple a waste.
I told them i will ask for my money back from because what i paid for was not what was offered, no internet etc