外觀

海濱大道之家旅店 - 登高精選酒店的評價

2.5 out of 5
海濱大道之家旅店 - 登高精選酒店
377 W Channel Islands Blvd., Port Hueneme, CA

評價

7.2

不錯

10 分評分,優異;1000 則評價中有 340 則" "
8 分評分,不錯;1000 則評價中有 263 則" "
6 分評分,一般;1000 則評價中有 146 則" "
4 分評分,欠佳;1000 則評價中有 108 則" "
2 分評分,很差;1000 則評價中有 143 則" "

7.2/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

6.8/10 

住宿狀況

8.6/10 

環保程度

評價

2/10 很差

真實旅客

不滿:整潔度和住宿狀況
。。。。。。。。。。。。。。。。设施陈旧且清洁度不好,微波炉里都是食物垃圾!地毯也脏。。。。。。。。。。
於 2019 年 1 月住了 1 晚
Joshua Backes 於 2019年1月28日的回應
对于给您带来的不便,我们深表歉意,这不符合标准,我将确保与所有参与此事的员工交谈。 我们要经历重新审视...

10/10 優異

Tao

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very nice indeed!
於 2018 年 8 月住了 2 晚
Danny Solanki 於 2018年8月14日的回應
We thank you so much for your comments. On behalf of our entire staff, we thank you for choosing to stay with us. Happy Travels

4/10 欠佳

marie

家人同遊, 親子同遊
讚好:職員與服務
不滿:整潔度
The evening attendant was very nice and helpful. But this was unfortunately the only positive thing in the hotel: dirty floor, shower with no pressure at all to the point that you can barely shower, coffee maker wasn’t working…. Did not enjoy our stay and will not return!
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月21日的回應
Hi Marie,We're truly sorry to hear about the disappointing experience you had during your stay. Your feedback about the cleanliness, shower pressure, and coffee maker issues is concerning, and we apologize for falling short of your expectations. Please know that we take your comments seriously, and we will address these issues promptly to ensure improvements are made.

8/10 不錯

Andres

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Sophia CSR 於 2024年5月21日的回應
Hi Andres,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 優異

Pamela

讚好:整潔度、職員與服務和住宿狀況
😁
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月1日的回應
Hi Pamela,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 不錯

Kevin (Lawndale)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I like the Spanish sitting of this hotel looks updated and really clean aside if you see little bugs if you leave anything with food on the table but not so horrible the mini fridge was leaking for one night but put a towel on the bottom no problem the 1st night the door didn’t look but lobby receptionist was helpful to get another room so I really think it’s a nice place to stay there’s shopping centers near by walking distance so that’s great the shower was also really nice I would definitely stay here again
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年5月1日的回應
Hi Kevin,We were so thrilled to have you with us. Although your overall stay was pleasant, we appreciate you highlighting areas we can improve. We have shared your feedback with our team. Next time you're in town, count on us again for an even better experience.

10/10 優異

Nicholas

讚好:整潔度、職員與服務和住宿狀況
QUITE
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月2日的回應
Hi Nicholas,Our team is delighted to hear that you enjoyed the serene atmosphere and had a pleasant experience. Your positive feedback inspires us to continue providing exceptional service. We eagerly look forward to welcoming you back for another enjoyable stay!

10/10 優異

Guadalupe

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the place very quiet and comfy
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年5月1日的回應
Dear Guest,I am delighted to hear that you loved your stay with us! Providing a quiet and comfortable environment is our goal. Thank you for your kind words, and we look forward to welcoming you back soon!

10/10 優異

alleyne

讚好:整潔度
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年5月1日的回應
Hi Alleyne Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

6/10 一般

Brandi

伴侶同遊
讚好:整潔度
不滿:設施服務
Property is being remodeled. It was quiet at night. Staff didn’t interact much. Room was updated. Location is central of town. It was an ok area across from the base. Quiet.
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月29日的回應
Hi Brandi,Thank you for sharing your experience with us. We're glad to hear that you found the property quiet at night and that the room was updated. Your feedback about the limited interaction with staff is noted, and we'll strive to improve in this area to ensure a more engaging guest experience.

8/10 不錯

David

讚好:整潔度和住宿狀況
All good, except for the temporary office being in one of the rooms due to remodeling. Didn’t care for being told to wait outside for 10 minutes while staff talked at length with other guests. Not good for my back pain. At least put out some chairs!
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年4月29日的回應
Hi David,Thank you for sharing your experience with us. We are glad to hear that overall, your stay was satisfactory. However, we apologize for any inconvenience caused by the temporary office setup during our remodeling process. Your feedback regarding the lack of seating and the wait time outside is appreciated, and we'll use it to improve our guest experience during renovations.

8/10 不錯

Nicholas

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice and quiet
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月24日的回應
Hi Nicholas,Providing a peaceful environment for our guests is important to us, and we're glad we could meet your expectations in this regard. Thank you for choosing us, and we look forward to welcoming you back again soon!

6/10 一般

Ruth

讚好:整潔度和住宿狀況
不滿:設施服務
When checking in the person who assisted me was not particularly welcoming. Did not let me know where the pool and fitness room were located. Did not apologize for the office being in a guest room while the lobby and office area were being remodeled. On the other hand the housekeeping staff were very polite and efficient. Would not have booked here if id known there was a Marijuana dispensary next door with people lining up at 8am to get in. I like this company but won't stay at this location again. Nor will I recommend it to anyone .
於 2024 年 4 月住了 3 晚
Sophia CSR 於 2024年4月24日的回應
Hi Ruth,We are truly sorry to hear about your disappointing experience during your stay. This is certainly not the standard we aim to uphold. Your feedback is taken very seriously, and we'll be sure to investigate and address the issues promptly. Please accept our sincere apologies for the discomfort you faced. We value your patronage and hope to have the chance to regain your trust on a future visit.

2/10 很差

Sean

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Very very unsafe
Sophia CSR 於 2024年4月18日的回應
Hi Sean,We're deeply concerned to hear about your perception of safety during your stay. Ensuring the safety and security of our guests is paramount to us. Please provide us with more details about your experience so we can address any issues immediately. Your feedback is invaluable, and we want to ensure that every guest feels safe and comfortable during their time with us.

2/10 很差

Jair (Venice)

不滿:設施服務和住宿狀況
I liked that the room was spacious. I didn’t like that the receptionist seemed to have created a separate profile, rather than verifying the Expedia reservation. Also, tennis courts were locked and in shambles. The person whose room was upstairs kept making noise - I’d like a refund.
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月10日的回應
Hi Jair,It is saddening for us to read about your recent experience with us. This is not typical of our guests' experiences at our property. However, we will be reviewing these comments with our team to research the matter further. If you have any queries, please call up the property for further assistance.

10/10 優異

Cecilia

讚好:職員與服務和住宿狀況
Está muy bonito
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年4月6日的回應
Hi Cecilia,We're pleased to hear that you found our property to be very pretty. Creating a welcoming and aesthetically pleasing environment for our guests is important to us. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!

2/10 很差

Hannah

於 2024 年 3 月住了 3 晚
Sophia CSR 於 2024年4月24日的回應
Hi Hannah,It's disheartening to learn that your experience fell short of expectations. Your feedback is valuable to us, and we would appreciate any specific details about your stay so that we can address and improve upon the areas that didn't meet your expectations.

10/10 優異

Ever (carson)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
All good
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年4月2日的回應
Hi Ever,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.

10/10 優異

sandra

讚好:整潔度、職員與服務和住宿狀況
keep renovating
於 2024 年 3 月住了 2 晚
Sophia CSR 於 2024年4月2日的回應
Hi Sandra,Thank you for your perfect rating and positive feedback. We're thrilled that you enjoyed your stay and appreciate your encouragement as we continue our renovations. Your satisfaction is our priority, and we look forward to providing you with an even better experience in the future.

10/10 優異

Laura

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Habitacion hamplia , limpio, tranquila , huele bien. Hablan Español y ninguno inconveniente al tomar la habitación. Buen servicio. Gracias .
於 2024 年 3 月住了 2 晚
Sophia CSR 於 2024年3月26日的回應
Hi Laura,Your acknowledgement of our efforts brings us immense joy. It is our utmost pleasure to have contributed to your extraordinary experience, and we eagerly anticipate the privilege of hosting you again for another exceptional stay in the near future!

10/10 優異

Tony

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very clean updated rooms.
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月21日的回應
Hi Tony,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 優異

Marcos

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love the place is really good places
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月20日的回應
Hi Marcos,It's wonderful to know that you had a great experience and enjoyed your stay. Thank you for your kind words, and we look forward to welcoming you back again soon for another enjoyable visit!

10/10 優異

Clifford

讚好:整潔度、職員與服務和住宿狀況
Very quiet and relaxing. The room is enormous. The wifi excellent. The decorations are super sophisticated, gorgeous really: the mirror with back lighting behind it, the circular storarge rack on the bathroom wall, the frame photo of the beach on the wall.
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月5日的回應
Dear Guest,Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the size of the colorful room had plenty of lighting around it too, the only problem we had was making our 2nd cup of coffee on the coffeemaker.
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月26日的回應
Hi Maria,I'm pleased to hear that you enjoyed our colorful and well-lit room. We regret any inconvenience with the coffee maker and appreciate your feedback. Our team will address the issue promptly. If you plan to visit again, please let us know, and we'll ensure your next stay is even more enjoyable.

10/10 優異

Maria

於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年1月24日的回應
Hi Maria,We are delighted to receive your amazing 10-star rating. Your effort in providing a rating for your experience is highly appreciated. We look forward to serving you again on your next visit to the vicinity.

10/10 優異

Julie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Sophia CSR 於 2024年1月18日的回應
Hi Julie,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 優異

Britta

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nicely renovated older property. Very cute and convenient for my needs. The staff was great. The only downside was no restaurant/bar, but there were a few options nearby. We were on the first floor and it was a bit noisy when people checked in above us.
於 2024 年 1 月住了 2 晚
Sophia CSR 於 2024年1月15日的回應
Hi Britta,We're delighted you enjoyed your stay! Thank you for appreciating our renovated rooms and great staff. We're continuously working to improve our facilities. We can't wait to welcome you back on your next visit!

10/10 優異

Reyes

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2024年1月9日的回應
Hi Reyes,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

10/10 優異

Anthony

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Sophia CSR 於 2024年1月1日的回應
Hi Anthony,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!

10/10 優異

carlos

於 2023 年 12 月住了 1 晚
Sophia CSR 於 2023年12月19日的回應
Hi Carlos,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that your stay was enjoyable, and we eagerly anticipate the opportunity to serve you once more in the near future.

6/10 一般

Odon

於 2023 年 12 月住了 4 晚
Sophia CSR 於 2023年12月18日的回應
Hi Odon,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guests' ideas and suggestions in hopes of earning your business on future travels so that you can see our continuous improvement.

6/10 一般

Liann

商務旅客
讚好:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Sophia CSR 於 2023年12月14日的回應
Hi Liann,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 優異

María Guadalupe

親子同遊
Very clean and the service excellent
於 2023 年 11 月住了 3 晚
Sophia CSR 於 2023年11月30日的回應
Dear Guest,We greatly appreciate your kind words! Providing excellent customer service and maintaining clean rooms are top priorities for us. Thank you for acknowledging our efforts. We look forward to your next visit.

8/10 不錯

Hillary

家人同遊
Quaint little place
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月17日的回應
Hi Hillary,Thank you for your kind words! We're delighted you found our place quaint. Looking forward to welcoming you back soon!

10/10 優異

carlos

於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年12月6日的回應
Hi Carlos,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

10/10 優異

Oscar

家人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Location easy to find, good size room, clean room. Towels need to be replaced, and would like to have a couple water bottles included.
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月13日的回應
Hi Oscar,Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback. I am particularly pleased that you found it. I will share your comments with our team, who I am certain will be encouraged by your remarks. We continuously strive to exceed your expectations.

10/10 優異

monee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月11日的回應
Hi Monee,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 優異

Lilia

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月7日的回應
Hi Lilia,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 不錯

José luis

不滿:住宿狀況
於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月6日的回應
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 優異

Henri

於 2023 年 11 月住了 1 晚
Sophia CSR 於 2023年11月27日的回應
Hi Henri,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 優異

Teresa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年11月2日的回應
Hi Teresa,We are truly grateful for your recent stay and for awarding us with a perfect 10-star rating. It brings us great joy to know that you had a wonderful experience with us. Your satisfaction is our top priority, and we are excited to have the opportunity to serve you again in the future. Thank you for choosing our hotel, and we can't wait to welcome you back.

10/10 優異

Karen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent job of making the hotel look current
We were pleased with the level of renovations/improvements! We thought the hotel did an excellent job of making the hotel look current!
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月25日的回應
Hi Karen,Your kind words mean a lot to us, and we truly appreciate your positive feedback. It was a pleasure having you as our guest. Thank you for your fantastic review and we hope to welcome you back for another awesome stay in the future!

10/10 優異

Cesar

於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年11月13日的回應
Hi Cesar,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We are recommending this inn to our friends and re
於 2023 年 10 月住了 2 晚
Sophia CSR 於 2023年10月23日的回應
Dear Guest,Thank you for your glowing review and the perfect rating! We're thrilled to hear that you had a fantastic stay. We hope to welcome you back soon for another wonderful experience.

8/10 不錯

Monica

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月23日的回應
Hi Monica,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.

10/10 優異

Laura

讚好:整潔度、職員與服務和住宿狀況
Great service rooms are big and nice, clean.
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月16日的回應
Hi Laura,I'm thrilled to hear that you had a great experience with our service and enjoyed your stay. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again.

10/10 優異

seslye

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This hotel is your family’s best option
Clean, staff is friendly, everything is new and remodeled.
於 2023 年 10 月住了 1 晚
Sophia CSR 於 2023年10月16日的回應
Hi Seslye,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.

10/10 優異

Alma

於 2023 年 9 月住了 1 晚
Sophia CSR 於 2023年10月23日的回應
Hi Alma,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 7 晚
Sophia CSR 於 2023年9月28日的回應
Dear Guest,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a 10-star experience.

6/10 一般

Axel

伴侶同遊
讚好:設施服務
不滿:整潔度
Modernes Zimmer in etwas seltsamer Umgebung. Zimmer könnte sauberer sein.
於 2023 年 9 月住了 1 晚
Sophia CSR 於 2023年9月26日的回應
Hi Axel,Thank you for your review. Your feedback is important to us as it gives us an opportunity to improve our service. We take your comments seriously and hope to have the opportunity to deliver the experience you have come to expect in the near future.