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大酒店及娛樂場的評價

4 out of 5
大酒店及娛樂場
Lini Highway, P.O Box 3061, Port Vila, Efate

評價

8.2

很好

10 分評分，優異；563 則評價中有 185 則" "
8 分評分，不錯；563 則評價中有 264 則" "
6 分評分，一般；563 則評價中有 86 則" "
4 分評分，欠佳；563 則評價中有 20 則" "
2 分評分，很差；563 則評價中有 8 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

seemeflytothesk

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I do love the hotel. It is located in the city center. The cost of going from the airport to the hotel is reasonable. It is about 1500 VUV. The hotel includes a beautiful breakfast. The omelette is so tasty. The swimming pool is good, you can swim till 10PM at night. Towels can be borrowed from the reception. The view is major.
於 2019 年 7 月住了 2 晚
Vivi 於 2019年8月8日的回應
Hi, Thank you for your feedback and thank you for staying with us. We will let the team know. We look forward to welcoming you back.

8/10 不錯

MAN CHONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
Vivi 於 2018年10月4日的回應
Thank you for rating us. An d thank you for staying with us, we will let the management and team know.

8/10 不錯

Chi Fai (香港)

讚好：整潔度、職員與服務和住宿狀況
還可以
價格合理，地點方便

10/10 優異

QI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：職員與服務
还可以
酒店地址很好，海边，毗邻市场和CBD,离机场车程10分钟左右。 酒店房间不是很大，所谓的双床标间，床铺很窄。但是每个房间都有个小阳台很好。打扫房间的瓦努阿图大妈不是很尽责，房间清洁不如国内酒店干净。 据说此酒店是中国建的。不知建筑年代，有些设施略有老化趋势。 赌场不大，烟熏火燎。

10/10 優異

Susie

讚好：整潔度和住宿狀況
We had a wonderful stay. The staff were amazing!
於 2024 年 3 月住了 1 晚
Res 於 2024年3月21日的回應
Thank you for staying with us, we look forward to welcoming you back.

10/10 優異

Francois (Nogent sur Marne)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Localisation très commode, en centre ville, à côté d'une promenade bord de mer agréable le soir.
於 2024 年 2 月住了 2 晚
Res 於 2024年3月21日的回應
Thank you for staying with us, we look forward to welcoming you back.

8/10 不錯

Makereta

於 2024 年 2 月住了 7 晚
Res 於 2024年3月21日的回應
Thank you for staying with us, we look forward to welcoming you back.

10/10 優異

Lanieta

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 7 晚
Res 於 2024年3月21日的回應
Thank you for staying with us, we look forward to welcoming you back.

10/10 優異

Mustafa

於 2024 年 1 月住了 1 晚
Res 於 2024年3月21日的回應
Thank you for staying with us, we look forward to welcoming you back.

8/10 不錯

Madison

於 2024 年 1 月住了 4 晚
Res 於 2024年3月21日的回應
Thank you for staying with us, we look forward to welcoming you back.

8/10 不錯

Mustafa

商務旅客
讚好：設施服務
於 2024 年 1 月住了 1 晚
Res 於 2024年3月21日的回應
Thank you for staying with us, we look forward to welcoming you back.

10/10 優異

J Scott

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really Nice!
Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
於 2024 年 1 月住了 2 晚

10/10 優異

Arnaud

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Michael

家人同遊
於 2024 年 1 月住了 1 晚

8/10 不錯

Kevin (ULLADULLA)

於 2023 年 12 月住了 8 晚
Res 於 2024年3月21日的回應
Thank you for staying with us, we look forward to welcoming you back.

4/10 欠佳

Stanley

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!
於 2023 年 12 月住了 10 晚

10/10 優異

Yamila

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place
於 2023 年 12 月住了 6 晚

6/10 一般

karen Louise

於 2023 年 12 月住了 8 晚

8/10 不錯

Matthew

於 2023 年 12 月住了 1 晚

4/10 欠佳

Vaiana

家人同遊
讚好：整潔度
J’ai demandé un late check out j’ai vu 3 personnes différentes et je suis passée de 200$ de l’heure à 2.000 $ de l’heure j’appelle cela du vol
於 2023 年 12 月住了 2 晚

10/10 優異

Guo Qiang

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 8 晚

10/10 優異

Chandar

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚

10/10 優異

John

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet waterfront property with very friendly staff and great views.
於 2023 年 11 月住了 8 晚
Res 於 2023年12月5日的回應
Hi John for your wonderful feedback.We look forward to welcoming you back.

8/10 不錯

Milind

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our stay was good. The staff were very friendly and helpful.
於 2023 年 11 月住了 5 晚
Res 於 2023年12月5日的回應
Hi Milind for your wonderful feedback.We look forward to welcoming you back.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Res 於 2023年12月5日的回應
Thank you for your wonderful feedback.We look forward to welcoming you back.

8/10 不錯

John-Christian Pierre

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 5 晚
Res 於 2023年12月5日的回應
Hi John for your wonderful feedback.We look forward to welcoming you back.

10/10 優異

Masayuki

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very kind staffs
於 2023 年 11 月住了 1 晚
Res 於 2023年11月12日的回應
Thank you for your feedback.We look forward to welcoming you back.

8/10 不錯

Matthew (Lapita Plantation)

伴侶同遊
讚好：整潔度和職員與服務
The Grand is a great base when in Port Vila. Staff are friendly and professional We like the suits about 50m2
於 2023 年 11 月住了 1 晚
Res 於 2023年11月12日的回應
Thank you Matthew for your feedback.We look forward to welcoming you back.

10/10 優異

Mickey Toftkjaer

於 2023 年 11 月住了 1 晚
Res 於 2023年11月8日的回應
Hi Mickey,Thank you for your wonderful feedback.We look forward to welcoming you back.

10/10 優異

Virginia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with great views
Res 於 2023年10月30日的回應
Thank you Virginia for you wonderful feedback.We look forward to having you back.

10/10 優異

Cameron

讚好：職員與服務
於 2023 年 10 月住了 2 晚
Res 於 2023年10月30日的回應
Thank you Cameron for your wonderful feedback.We look forward to having you back.

10/10 優異

juan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location ,very central to everything ,spacious rooms and lovely staff.
於 2023 年 10 月住了 4 晚
Res 於 2023年10月20日的回應
Thank you Juan for your wonderful feedback and we look forward to welcoming you again.

10/10 優異

William A

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 6 晚
Res 於 2023年10月20日的回應
Thank you William for your wonderful feedback and we look forward to welcoming you again.

10/10 優異

Katherine (O'Fallon)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff and beautiful property
於 2023 年 9 月住了 5 晚
R 於 2023年10月16日的回應
Thank you for your wonderful feedback - we look forward to welcoming you back.

8/10 不錯

Rachael

讚好：整潔度、職員與服務和住宿狀況
Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.
於 2023 年 9 月住了 10 晚
R 於 2023年10月16日的回應
Thank you for your wonderful feedback and we look forward to having you back.

8/10 不錯

BYUNG JICK

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Res 於 2023年8月29日的回應
Greetings from the Grand Hotel & Casino.Thank you Jick for your feedback.We look forward to welcoming you back.

10/10 優異

Nicole

讚好：整潔度、職員與服務和住宿狀況
Great place to stay in the heart of Port Vila. Clean, quiet, and safe. Wonderful restaurant downstairs. Staff was helpful and nice.
於 2023 年 8 月住了 4 晚
Res 於 2023年8月29日的回應
Greetings from the Grand Hotel & Casino.Thank you Nicole for your feedback.We look forward to welcoming you back.

8/10 不錯

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚
Res 於 2023年8月24日的回應
Greetings from the Grand Hotel & CasinoThank you John for your feedback.We look forward to welcoming you back.

8/10 不錯

faye

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel!
Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back
於 2023 年 8 月住了 4 晚
Res 於 2023年8月24日的回應
Greetings from the Grand Hotel & Casino.Thank you Faye for your wonderful Feedback and thank you for the comments.We look forward to welcoming you back.

10/10 優異

Crimson Gonzales

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
My stay in the hotel was amazing!!!
於 2023 年 7 月住了 7 晚
Res 於 2023年8月17日的回應
Hi Crimson,Thank you for your wonderful feedback.We look forward to welcoming you back

8/10 不錯

Daria

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Res 於 2023年8月17日的回應
Hi Daria,Thank you for your wonderful feedback.We look forward to welcoming you back

8/10 不錯

Sun

於 2023 年 7 月住了 1 晚
Res 於 2023年8月17日的回應
Hi Sun,Thank you for your wonderful feedback.We look forward to welcoming you back

10/10 優異

Russell

讚好：整潔度、職員與服務和住宿狀況
Loved the close proximity to town and hospital. Great pool for early morning swims.
於 2023 年 7 月住了 4 晚
Res 於 2023年7月26日的回應
Thank you Russell for your wonderful feedback.We look forward to having you back at the Grand Hotel & Casino

10/10 優異

N

讚好：整潔度和職員與服務
於 2023 年 7 月住了 3 晚
Res 於 2023年7月26日的回應
Thank you N for your wonderful feedback.We look forward to having you back at the Grand Hotel & Casino

10/10 優異

Donna-Marie

親子同遊
Hotel is okay and very good location close to town and also ATM machines are the highlight for me, it’s the first pacific island states I visited and have so many machines which is very convenient for tourist. Excellent. Thanks Port Villa for the beautiful scenery.
於 2023 年 7 月住了 1 晚
Res 於 2023年7月26日的回應
Thank you Donna-Marie for your wonderful feedback.We look forward to having you back at the Grand Hotel & Casino

8/10 不錯

Garry

家人同遊
讚好：整潔度和職員與服務
The place is a little dated but staff and food were fantastic
於 2023 年 6 月住了 10 晚
Res 於 2023年7月7日的回應
Hi Garry,Thank you for your feedback and thankyou for staying with us.We will share that with the team.

8/10 不錯

Kerry

讚好：住宿狀況
Very clean, the staff very helpful and friendly. Restaurant mediocre. Too many dishes on the menu that weren't available. Take them off the menu. Restaurant not value for money.
於 2023 年 6 月住了 13 晚
Res 於 2023年7月7日的回應
Hi Kerry,Thank you your feedback and thank you for staying with us.We will share that with the team to look into this issue.

8/10 不錯

Deborah

於 2023 年 6 月住了 4 晚
Res 於 2023年7月26日的回應
Thank you Deborah for your wonderful feedback.We look forward to having you back at the Grand Hotel & Casino