Our stay at Oscar Hotel Executive felt like everything but executive level. To start off, the staff was not helpful, I could say two out of 10 staff members had a good attitude and were willing to help. Every time we had to report an issue - something that would happen very often -, we were met with attitude by most staff members. Our room cards would often deactivate, something that at times would require us to head downstairs twice in a row to get that fixed. The hotel AC did not work properly at all, they said it was due to the hot weather and that it would catch up, never happened. The pool was dirty 24/7, despite staff saying it was cleaned every day. We checked it all day long, and it was a dark grey dirty color that was not inviting at all. This hotel does not offer an iron, and at some point we were told that there were no towels available. On a random night we were met by a cockroach inside our room, it probably got in through the crack in the window. This place has no body wash, shampoo or conditioner in their bathroom. We had to buy our own at a local pharmacy. To wrap it up, we were told that on holidays, breakfast would go until 11am, and in one of the biggest holidays in the country, we got to the kitchen at 10 and walked in to it being empty. Reception gave them a call and told them it was until 11, we were told they would serve us but the male chef that was there in the moment had such an attitude that we lost appetite. That’s not everything. Unpleasant stay.