住宿設施服務

波茨敦利默里克萬楓酒店的評價

2.5 out of 5
波茨敦利默里克萬楓酒店
99 Robinson Street, Pottstown, PA

評價

9.0

卓越

10 分評分,優異;235 則評價中有 164 則" "
8 分評分,不錯;235 則評價中有 45 則" "
6 分評分,一般;235 則評價中有 11 則" "
4 分評分,欠佳;235 則評價中有 7 則" "
2 分評分,很差;235 則評價中有 8 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

Jerri

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The temperature in the room went from too cool to too warm while trying many different settings. The fire alarm went off at 6 am waking us up and the desk clerk had no idea why it happened. This is our second visit to Fairfield that the fire alarm went off in the night.
於 2024 年 5 月住了 2 晚
Brian 於 2024年5月12日的回應
I'm sorry to hear that you did not enjoy your stay with us. Unfortunately we cannot control the fire alarm system. It will go off when it senses trouble. We rely on the Fire Department to investigate the situation and inform us.

10/10 優異

Brad

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Was there on business! Quiet, clean with a great breakfast! What more do you need!
於 2024 年 2 月住了 2 晚
Brian 於 2024年5月5日的回應
Thank you so much for the excellent review! We're so glad you enjoyed and hope to see you again soon.

10/10 優異

Chelsey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Brian 於 2024年3月30日的回應
Thank you for the excellent rating. Hope to see your again soon.

8/10 不錯

Raquel

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Seems like a newer property. Clean and seems safe.
於 2024 年 3 月住了 1 晚
Brian 於 2024年3月18日的回應
Thank you for the excellent review! We're so glad you joined us. Hope to see you again soon.

10/10 優異

Jen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the staff was so friendly and accomadating
於 2024 年 3 月住了 2 晚
Brian 於 2024年3月11日的回應
Thank you for the excellent review and very kind words. We hope to see you again soon.

8/10 不錯

Molly

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed one night solo traveling for work. Check in and check out staff was very friendly and helpful. Breakfast was great, bed was comfortable. Shower was awesome. Will stay again if in the area!
於 2024 年 3 月住了 1 晚
Brian 於 2024年3月8日的回應
Thanks for the great review! We're so glad you enjoyed your stay and we look forward to seeing you again.

8/10 不錯

Samantha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Brian 於 2024年2月28日的回應
Thank you for that great rating! We're thrilled you enjoyed your stay and hope to see you again soon.

8/10 不錯

Bridget

讚好:整潔度、設施服務和住宿狀況
The room was really clean and comfortable- bit of a ‘salty’ concierge at the front desk, but the other staff really nice. My complaint is that whenever I travel with my dog, I get the ‘dog room’ and still have to pay a hefty $75 cleaning fee. My room was on the first floor and had the front flood lights shine directly at my window. Even the curtains couldn’t keep the light out. I’m annoyed that I still need to pay so much money in addition to getting the bottom rung for a room.
於 2024 年 2 月住了 1 晚
Brian 於 2024年2月28日的回應
Thanks for your feedback. I'm happy to hear that overall your stay was great. We hope to have an opportunity to serve you again soon.

10/10 優異

Carlos and Larizsa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We are frequent visitors of this location. The entire staff has always been friendly. They have excellent clean rooms. Julie, Amanda and Briqn are always very welcoming. We appreciate all they do for us. We have enjoyed that we stayed at this location.
於 2024 年 2 月住了 2 晚
Brian 於 2024年2月28日的回應
Thanks for that excellent feedback. We love seeing guests come back time and time again. It was great to see you again.

10/10 優異

Dalma (bronx)

讚好:整潔度、職員與服務、設施服務和住宿狀況
This is like the 3rd time that I am staying here, no complaints whatsoever. I will stay here over and over.
於 2024 年 2 月住了 1 晚
Brian 於 2024年2月28日的回應
Thanks for the great review! We're so glad to be able to provide you consistent excellent service keeping you coming back. We look forward to seeing you again.

10/10 優異

Kenneth (Chattanooga)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Brian 於 2024年2月21日的回應
Thank you for that excellent rating! We're so pleased to have you and we hope to see you again soon.

10/10 優異

Franklin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything about this hotel is wonderful except that it does not have chargers for electric cars.
於 2024 年 2 月住了 1 晚
Brian 於 2024年2月19日的回應
Thank you for your feedback and excellent review. Charging stations are something we're working on, but want to make sure its compatible for all vehicles. Hopefully you'll see this feature soon.

10/10 優異

Nancy

於 2024 年 2 月住了 1 晚
Brian 於 2024年3月27日的回應
Thank you for taking the time to share your review! We're so glad that you enjoyed your stay with us and we hope to see you again soon.

10/10 優異

John

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Every thing from check in to check out was fantastic help with luggage in and out.i was so surprised they asst you with snacks everything. Thank you Fairfield John
於 2024 年 2 月住了 1 晚
Brian 於 2024年2月7日的回應
Thank you for taking the time to leave such a great review! We love hearing excellent feedback like this. We hope to have the opportunity to serve you again.

10/10 優異

Lee

讚好:整潔度、職員與服務、設施服務和住宿狀況
Place was very clean and staff was very professional
於 2024 年 2 月住了 2 晚
Brian 於 2024年2月5日的回應
Thanks for the excellent review! We hope to see you again soon.

10/10 優異

Anne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Brian 於 2024年1月30日的回應
We greatly appreciate that excellent score. We work hard to provide each guest an excellent stay and we to have the opportunity to serve you again soon.

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Brian 於 2024年1月19日的回應
Thank you for taking the time. We appreciate the high rating.

10/10 優異

Stephen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Excellent in all regards. Nice room, great location, good breakfast and outstanding employees.
於 2024 年 1 月住了 2 晚
Brian 於 2024年1月19日的回應
Thanks for that excellent review! We strive to make every stay a positive experience for our guests. We are so glad we've been able to provide you with that. We hope to see you again.

10/10 優異

Nikki Angelo (Bogota)

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Brian 於 2024年1月17日的回應
Thank you for the excellent rating. We hope you'll stay with us again soon.

8/10 不錯

amber

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Brian 於 2024年1月13日的回應
Thanks for the excellent response. We're so glad your enjoyed your stay and hope we can serve you again in the future.

10/10 優異

Junfeng

讚好:整潔度、職員與服務和住宿狀況
We arrived late at night, and the front desk staff member was super friendly. The breakfast was good.
於 2024 年 1 月住了 1 晚
Brian 於 2024年1月10日的回應
Thanks for taking the time to leave an excellent review! We're so pleased to have accommodated you and we to have that opportunity again soon.

10/10 優異

William

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Brian 於 2024年1月10日的回應
Thanks for the great rating. Hope to see you again soon!

10/10 優異

Nancy

於 2023 年 12 月住了 1 晚
Brian 於 2024年1月30日的回應
Thanks for the great rating! It was a pleasure to have you and we hope to see you again soon.

10/10 優異

Jabbar

於 2024 年 1 月住了 1 晚
Brian 於 2024年1月10日的回應
Thank you for that awesome rating we look forward to your staying with is again.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Except for woman at desk upon arrival, all was very good. She ignored us, was swearing in discussion when we arrived & never acknowledged us. Gentleman who checked us in was fine.
於 2023 年 12 月住了 2 晚
Brian 於 2024年1月4日的回應
Thank you for your feedback. I'm sorry to hear that you experienced difficulty upon checkin, but I'm glad to hear the rest of your stay was up to par. We hope to see you again.

10/10 優異

William

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Brian 於 2023年12月30日的回應
We thank you for the excellent rating. So glad you enjoyed your stay at the Fairfield by Marriott Pottstown and hope to have the opportunity to serve you again soon.

10/10 優異

Susan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jim D.
於 2023 年 12 月住了 2 晚
Brian 於 2023年12月30日的回應
Thank you for taking the time to leave us an excellent rating. We're so glad you enjoyed your stay and hope to see you again real soon.

10/10 優異

Belvon

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Brian 於 2023年12月29日的回應
Thank you for the great rating. We're so pleased you enjoyed your time with us and hope to see you again soon.

10/10 優異

Benjamin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean, comfortable, quiet with great shower and comfy bed. Good breakfast and great fitness center.
於 2023 年 12 月住了 2 晚
Brian 於 2023年12月29日的回應
Thank you for the kind words. You hit on many great amenities. We hope you come back soon.

10/10 優異

Robb

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Brian 於 2023年12月27日的回應
Excellent response! I'm so glad you enjoyed your time with us. Hope yo see you again soon.

10/10 優異

Veronica

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2023 年 12 月住了 1 晚
Brian 於 2023年12月27日的回應
Thank you for the great review! We loved having you and hope to see you again soon!

10/10 優異

Robb

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Brian 於 2023年12月28日的回應
Thanks for that excellent rating. We hope for many happy returns!

8/10 不錯

Michael

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Brian 於 2023年12月27日的回應
Thanks for the excellent rating! So pleased to see such hugh scores!

10/10 優異

Trudi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Brian 於 2023年12月27日的回應
Thank you for taking the time to leave a great rating. Were so glad to have given you a pleasant stay. Hope to see you again.

8/10 不錯

Karen

家人同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Brian 於 2023年12月18日的回應
Thanks for the great rating. Hope to see you again.

10/10 優異

Ivette Emília

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Brian 於 2023年12月16日的回應
Thank you for taking the time to leave a great review. We appreciate the high marks and hope to see you again.

10/10 優異

Kimberly

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Brian 於 2023年12月12日的回應
Thanks for the great rating. It was a pleasure to have you and we hope to see you again soon.

10/10 優異

William

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 10 晚
Brian 於 2023年12月9日的回應
Thanks for that excellent score! So pleased you enjoyed your time with us. Hope to see you again soon.

10/10 優異

Jabbar

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Brian 於 2023年12月5日的回應
Thank you for that fantastic response. We aim to please and it looks like we hit the nail on the head. We hope to have the opportunity to serve you again.

10/10 優異

Andrea

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Brian 於 2023年12月5日的回應
Thank you for taking the time to leave such a great rating! We're so pleased that you have an excellent experience and we hope to see you again soon.

10/10 優異

Kimberly

於 2023 年 12 月住了 1 晚
Brian 於 2023年12月27日的回應
Thank you for the great rating! We work hard to provide each guest a positive stay experience. We hope to have the opportunity to serve you again soon.

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed here four years ago before covid and it is still a great place to stay.
於 2023 年 11 月住了 1 晚
Brian 於 2023年11月29日的回應
Thanks for the great review David! We're happy to see you again. We've been voted the #1 Hotel in Pottstown for many years because our guests have come to expect the same, consistent, excellent service. We hope to see you again soon.

10/10 優異

Jose

讚好:整潔度、職員與服務、設施服務和住宿狀況
I think this will be my Go-To site when I visit the area again.
於 2023 年 11 月住了 2 晚
Brian 於 2023年11月28日的回應
Thanks for the great review! We're so pleased that you choose to stay with us so often. We are excited to see you again.

10/10 優異

Kimberly

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2023 年 11 月住了 2 晚
Brian 於 2023年11月28日的回應
Thanks for the great review. We appreciate the high marks. We hope to have the opportunity to serve you again.

4/10 欠佳

Aubrey

家人同遊, 多人同遊
讚好:職員與服務
不滿:設施服務
Expected more amenities for the high cost of the stay. Could have stayed elsewhere for half the price.
於 2023 年 11 月住了 1 晚
Brian 於 2023年11月28日的回應
Thank you for taking the time to share your feedback. I'm sorry to hear that we did not wow you during your visit. We hope to have an opportunity to exceed your expectations next time.

10/10 優異

Erica (New York)

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and nice mid range hotel. We brought our dog and he was very happy and comfortable in the room! The hotel is very easy to get to from Rt 100, but it’s basically in a shopping center so there’s nowhere to walk the dog.
於 2023 年 11 月住了 1 晚
Brian 於 2023年11月24日的回應
Thank you for taking the time to leave an excellent review. We're so glad you and your dog enjoyed your stay. Our property has a pet relief area in the rear of our property, but are withing walking distance of Memorial Park and Riverfront Park which are pet friendly have some great trails.

10/10 優異

Jenn

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
Brian 於 2023年11月28日的回應
Thank you for taking the time to leave such a great rating! It was a pleasure to have you and we hope to see you again soon.

10/10 優異

dustin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was huge. Breakfast is limited but enough to get your day started. Definitely stay again.
於 2023 年 11 月住了 1 晚
Brian 於 2023年11月24日的回應
Thanks for the great comments and for taking the time to share them. We hope you have the opportunity to see us again.

10/10 優異

Robb

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
night in Pottstown
Check in was quick. Room was clean and comfortable. Staff was friendly.
於 2023 年 11 月住了 1 晚
Brian 於 2023年11月6日的回應
Thanks for taking the time to leave such an excellent review. We're so glad you enjoyed your time with us and hope to see you again soon.

10/10 優異

Sally (Green Valley)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location for why I was in Pottstown. Staff was outstanding, very attentive and on top of things. Breakfast was well done with excellent variety of offerings. All good!
於 2023 年 11 月住了 3 晚
Brian 於 2023年11月6日的回應
Thanks for the kind words and excellent rating! We're the #1 Hotel in Pottstown and try to live up to that award with every guest. So happy you got to experience our warm hospitality.