標準客房, 1 張特大雙人床 (Extra Floor Space) | 書桌、熨斗/熨衫板、免費 Wi-Fi、床單

克萊浦希爾 (里奇蘭茲地區) 智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5

評價

9.2

卓越

10 分評分,優異;273 則評價中有 177 則" "
8 分評分,不錯;273 則評價中有 72 則" "
6 分評分,一般;273 則評價中有 15 則" "
4 分評分,欠佳;273 則評價中有 7 則" "
2 分評分,很差;273 則評價中有 2 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Bonnie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Centrally located. Clean rooms and soft beds.
於 2024 年 4 月住了 2 晚

10/10 優異

Trish

商務旅客
讚好:整潔度、職員與服務和住宿狀況
I stayed here a second time for business. I love the safety, cleanliness and convenience.
於 2024 年 4 月住了 1 晚
Bridgett 於 2024年5月3日的回應
I am so glad you enjoyed your stay! We look forward to seeing you again!

10/10 優異

Patrick

於 2024 年 4 月住了 4 晚
Bridgett 於 2024年5月3日的回應
Thank you!

10/10 優異

Cristy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were welcomed right away. Staff was pleasant and rooms clean.
於 2024 年 4 月住了 1 晚
Bridgett 於 2024年4月10日的回應
Thank you for choosing us and we hope you will visit us again soon.

10/10 優異

Alyson

家人同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean. Friendly staff. Breakfast was very good. No issues!
於 2024 年 3 月住了 1 晚
Bridgett 於 2024年4月10日的回應
Thank you! I am glad you enjoyed your stay and I hope you will visit us again.

10/10 優異

David (Portland)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel! First time I had stayed there. Every employee that I ran into there is friendly and helpful. Hotel is spotless and the bed was very comfortable. Next time I go back home to visit I will definitely stay there again.
於 2024 年 2 月住了 2 晚
Bridgett 於 2024年2月7日的回應
Thank you! I am so pleased you enjoyed your stay! We hope you will visit us again soon.

10/10 優異

Amber

讚好:整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Bridgett 於 2024年1月30日的回應
Thank you for your review of our hotel. I am pleased to hear that you enjoyed your stay. We hope you will visit us again soon.

8/10 不錯

Martin

伴侶同遊
讚好:整潔度和職員與服務
We enjoyed our weekend stay. We had the breakfast every day and were very satisfied with the quality of the food. The staff were very friendly and helpful.
於 2024 年 1 月住了 3 晚
Bridgett 於 2024年1月30日的回應
Thank you for your review. I am glad you enjoyed your stay. A positive guest experience is something our staff take great pride in, so we value your feedback. We hope you visit us again soon.

6/10 一般

alecia

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
於 2024 年 1 月住了 2 晚
Bridgett 於 2024年1月17日的回應
Thank you for your review of our hotel. We apologize for any inconvenience you experienced during your stay. We do hope to welcome you back in the future, so that we can provide a better experience.

10/10 優異

Zelda

伴侶同遊, 商務旅客
Very clean, well maintained facility
於 2024 年 1 月住了 1 晚
Bridgett 於 2024年1月14日的回應
Thank you so much for your review of our hotel. I am so glad you enjoyed your stay with us. I hope you will visit us again soon.

10/10 優異

Dale

讚好:整潔度、職員與服務、設施服務和住宿狀況
This Holiday Inn was very impressive. It was easy check in and the room was impeccably clean and sanitized. The location was very convenient to the place I had to visit. There were plenty of local businesses nearby for anything I needed and plenty of restaurants with a various choice of menus. I will definitely stay there on my next visit.
於 2023 年 12 月住了 1 晚
Bridgett 於 2023年12月22日的回應
Thank you so much for your review of our hotel. A positive guest experience is something our staff takes great pride in, so we value your feedback. I am pleased to hear you enjoyed your stay and we hope you will visit us again soon

10/10 優異

Kimberly

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Bridgett 於 2023年12月21日的回應
Thank you! I'm so glad you enjoyed your stay with us. We hope you will visit us again soon.

10/10 優異

Amanda

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room was vlean and comfortable
於 2023 年 12 月住了 2 晚
Bridgett 於 2023年12月21日的回應
Thank you for your review of our hotel. I am so glad you enjoyed your stay. We hope you will visit us again soon.

10/10 優異

Kathy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful. Kristy who worked in the breakfast area was so kind and friendly. She gave me a to go box of snacks since I am a diabetic and was traveling.
於 2023 年 12 月住了 1 晚
Bridgett 於 2023年12月21日的回應
Thank you for your review of our hotel. I am so pleased you enjoyed your stay. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will share your comments with Kristy and we hope you will visit us again soon.

2/10 很差

Matthew

於 2023 年 10 月住了 4 晚
Bridgett 於 2023年12月5日的回應
Hi Matthew.Thank you for your review of our hotel. I apologize for any inconvenience you may have experienced during your stay. I do hope you will stay with us again in the future so we can provide you with a better experience.

10/10 優異

Bobbie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Bridgett 於 2023年10月17日的回應
We are so glad you enjoyed your stay. Hope to see you again soon.

10/10 優異

Craig

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very satisfied customer
The hotel room was spotless. The breakfast was delicious. Very friendly staff. We arrived early and they were kind enough to get a room ready for us. Would hoghly recommend this hotel.
於 2023 年 10 月住了 1 晚
Bridgett 於 2023年10月9日的回應
Thank you! I'm pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon.

10/10 優異

Carlie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property
於 2023 年 9 月住了 1 晚
Bridgett 於 2023年9月25日的回應
Thank you Carlie! We hope you will visit us again soon.

8/10 不錯

Russell

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The pool was open one day then closed for the next two it said temporarily closed.
於 2023 年 9 月住了 3 晚
Bridgett 於 2023年9月19日的回應
I apologize for any inconvenience this may have caused. We do hope to have you back in the future, so that we can provide a better experience for you.

10/10 優異

Curtis

伴侶同遊
讚好:設施服務
Great stay! Clean! Friendly staff, good breakfast, all around pleasant experience. 😃
於 2023 年 8 月住了 1 晚
Bridgett 於 2023年9月19日的回應
Thank you! We are so glad you enjoyed your stay.

10/10 優異

Cody

於 2023 年 7 月住了 1 晚
Bridgett 於 2023年9月19日的回應
We are so glad you enjoyed your stay.

10/10 優異

Scott

讚好:整潔度、職員與服務和住宿狀況
Had the sink and toilet both clogged, they upgraded us to a better room! The hotel breakfast is by far one of the best I have had at staying in hotels! Clean hotel and very friendly and helpful staff! Always enjoy staying there!
於 2023 年 7 月住了 2 晚
Bridgett 於 2023年9月19日的回應
Hi Scott, I apologize for any inconvenience you experienced with your room. I am glad we could work together to find a solution that allowed you to enjoy the rest of your stay. We hope to see you again soon.

8/10 不錯

Stuart

於 2023 年 7 月住了 3 晚

2/10 很差

Donna

於 2023 年 7 月住了 1 晚

10/10 優異

Joan

於 2023 年 7 月住了 2 晚

10/10 優異

Bernadette

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel.
Hotel was wonderful. Room was very spacious and comfortable. Breakfast was great.
於 2023 年 6 月住了 1 晚
Bridgett 於 2023年9月19日的回應
Thank you Bernadette. We are so glad you enjoyed your stay. We hope you will visit us again soon.

10/10 優異

Kristen

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚

10/10 優異

Lena

讚好:整潔度和職員與服務
Easy and quick check in Property clean and well maintained
於 2023 年 6 月住了 1 晚

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Quiet and calm
於 2023 年 6 月住了 1 晚

10/10 優異

Nicole

於 2023 年 5 月住了 2 晚

10/10 優異

Bill

於 2023 年 5 月住了 1 晚

10/10 優異

Brad

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚

8/10 不錯

Thomas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was very clean, nice check in staff. A few broken tile in bathroom, safety hazard on bear feet!! Liked the new room layout for baggage & tv!
於 2023 年 4 月住了 1 晚

8/10 不錯

Mark-Wayne

讚好:職員與服務、住宿狀況和客房舒適度
Third Stay at this great facility!
This was my third stay at this location. The Staff was very friendly and responsive. The breakfast was excellent too. The internet was quite slow on this stay, don't quite know why. I did let the day manager know and she checked the routers and corrected the problem. Sara was the best!
於 2023 年 3 月住了 1 晚
Dominique/ Heart of House Champion 於 2023年3月29日的回應
We appreciate you feed back and we look forward to assisting you in the future.

8/10 不錯

Terry

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Dominique/ Heart of House Champion 於 2023年3月27日的回應
We appreciate your feed back and look forward to servicing you in the future.

10/10 優異

Kim

於 2023 年 3 月住了 1 晚
Dominique/ Heart of House Champion 於 2023年3月27日的回應
Thank you for your review! We look forward to assisting you in the future!

10/10 優異

Becky

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff and the hotel was very clean
於 2023 年 2 月住了 3 晚
Dominique/ Heart of House Champion 於 2023年2月19日的回應
We are glad that you enjoyed your stay and look forward to future business with you.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our stay was amazing the first night, second night the hotel was FULL of kids - football tournament kids - running running running in the halls until at least midnight. We did not complain until checkout, but the clerk was very kind and apologized. Something to remember - no Friday nights at hotels!!!!
於 2022 年 11 月住了 2 晚
Dominique/ Heart of House Champion 於 2023年1月12日的回應
We apologize for any inconvenience this may have caused. We appreciate your review and can't wait to serve you again in the future.

10/10 優異

Jerrold

於 2022 年 9 月住了 1 晚

10/10 優異

Brian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚

10/10 優異

Roderick

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Convenient. Indoor pool and jacuzzi. Kindness of Staff
於 2022 年 10 月住了 2 晚
Christy Heart of House Champion 於 2022年10月21日的回應
Hi, Roderick, thank you so much for taking the time to provide feedback! We were happy to hear that you enjoyed your stay with us here at Holiday Inn Express!

8/10 不錯

Alice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Christy Heart of House Champion 於 2022年10月17日的回應
Hi Alice, Thank you for taking the time to leave us a review. We are very happy to hear that your experience with us was an amazing one!

10/10 優異

Thomas

於 2022 年 9 月住了 3 晚
Christy Heart of House Champion 於 2022年10月17日的回應
Thank you very much for sharing your experience with us Thomas, it is very much appreciated by us. We were thrilled to hear you enjoyed your stay. See you again next time!

10/10 優異

Amy (Richmond)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was super clean and comfortable. The breakfast was delicious and immaculate. Staff was super friendly. Gym and pool was great too.
於 2022 年 8 月住了 4 晚
Christy Heart of House Champion 於 2022年9月21日的回應
Thank you so much for staying with us here at Holiday Inn Express in Claypool Hill Virginia! We’re proud to deliver great service to our guests. We hope you’ll visit us again soon. Thank you

6/10 一般

Scott

家人同遊
Room was damp and smelled musty, staff and breakfast was great.
於 2022 年 7 月住了 2 晚
Christy Heart of House Champion 於 2022年8月4日的回應
Dear Scott, Feedback like yours is very valuable to us. It helps us to continue to improve and provide the best possible service to our guest. We will work on correcting this issue thank you for taking time out of your day to complete this review and for choosing to stay with us here at Holiday Inn Express.

10/10 優異

Lynn

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff
於 2022 年 7 月住了 1 晚
Christy Heart of House Champion 於 2022年8月4日的回應
Dear Lynn, Thank you for taking time to complete a survey about your stay with us here at Holiday Inn Express. Your comments have been shared with the entire team. When we hear from happy guest like you, we spread the positivity around!! Hope to see you back soon!

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Room and grounds were well maintained. The breakfast was great. Will stay again if in area. I give it a 10
於 2022 年 7 月住了 1 晚
Christy Heart of House Champion 於 2022年8月4日的回應
Thank you for your kind words, James. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!

10/10 優異

Del

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚
Christy Heart of House Champion 於 2022年8月4日的回應
Dear Del, I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day! Kind Regards,

10/10 優異

Kathleen

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The breakfast was just what I needed for the road trip.
於 2022 年 6 月住了 1 晚

10/10 優異

Luc

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Neighbors were noisy. No hanger for towels in the bathroom… Internet was unstable. Was better during my last stays at the same hotel.
於 2022 年 5 月住了 2 晚