名牌梳洗用品、風筒、浴袍、拖鞋

麥斯米蘭酒店的評價

5 out of 5
麥斯米蘭酒店
Hastalska 14, Prague

評價

9.6

完美

10 分評分,優異;1001 則評價中有 767 則" "
8 分評分,不錯;1001 則評價中有 205 則" "
6 分評分,一般;1001 則評價中有 22 則" "
4 分評分,欠佳;1001 則評價中有 4 則" "
2 分評分,很差;1001 則評價中有 3 則" "

9.6/10 

整潔度

9.8/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

benjamin

讚好:整潔度和職員與服務
Ryne Parsons - Receptionist 於 2018年5月8日的回應
Dear Benjamin, Thank you for choosing the Maximilian Hotel for your stay in Prague. We are glad that you enjoyed your visit and it was truly a pleasure to host you. We hope that you will visit our beautiful city again and if you do, please send us a message! Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

10/10 優異

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing trip
One of the best hotels we ever stayed. All staff are so friendly, we had a wonderful staying there, for sure will stay here again if we ever come back to Prague. Strongly recommended.
Ryne Parsons - Receptionist 於 2018年4月17日的回應
Dear Richard, Thank you so much for posting this lovely review of the Maximilian in Prague. We are delighted that you enjoyed your stay with us and that you have taken the time to share your experience with the Hotels.com community. It is a great compliment from you when you said that our hotel is one of the best you have ever stayed at! We hope that all of your travels will be great, memorable experiences. It would be our great pleasure to welcome you to our hotel in the future. Best Regards, Ryne Parsons Receptionist - Maximilian Hotel

6/10 一般

On Yung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
荒唐的入住經歷
非常難忘的經歷 登記果位K小姐話我知道,本酒店已經沒房了,要求我去另一間酒店,如此荒謬的行為,另我本來的行程大打折扣⋯⋯好憤怒⋯⋯
於 2018 年 2 月住了 3 晚

10/10 優異

Fengshih

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
早餐很豐盛
早餐很豐盛,房間很舒適
於 2017 年 6 月住了 2 晚

10/10 優異

WING SHAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Suherman

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good clean small boutique hotel.
Guest Relations Maximilian Hotel 於 2024年5月23日的回應
Dear Mr.Suherman,Thank you for your kind review! We're delighted you enjoyed your stay and appreciated our hotel's cleanliness and charm. We look forward to welcoming you back soon!Best regards,Maryana SilinaGuest Relations Officer

10/10 優異

Donald J

讚好:整潔度、職員與服務、設施服務和住宿狀況
Would return, fully recommend.
於 2024 年 5 月住了 2 晚
Guest Relations Maximilian Hotel 於 2024年5月23日的回應
Dear Ms.Rotherham,Thank you for your positive feedback! It puts a smile on our faces to hear you'd return and fully recommend our hotel. We look forward to hosting you again soon!Best regards,Maryana SilinaGuest Relations Officer

8/10 不錯

Lisa

伴侶同遊
讚好:整潔度、職員與服務和設施服務
The hotel is in a very convenient location to the sites in Prague. The breakfast at the hotel was good and so was the service. Our biggest complaint was the bed wasn’t comfortable and the pillows were completely flat. The lowest setting on the air conditioning was 72 and we were hot and uncomfortable while we tried to sleep.
於 2024 年 5 月住了 4 晚
Guest Relations Maximilian Hotel 於 2024年5月23日的回應
Dear Lisa,Thank you for your feedback and kind words, however, I regret to hear that you experienced issues with the air conditioning. We apologize for any inconvenience this may have caused. Please remember that our reception is available 24/7 to assist. Whether you need a fan brought to your room or a room change depending on availability, we're here to ensure your comfort during your stay. Please don't hesitate to contact us next time so we can make your visit more enjoyable. Warm Regards, Maryana SilinaGuest Relations Officer

10/10 優異

Alec

讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel situated very close to the Old Town square, with exceedingly friendly & helpful staff.
於 2024 年 5 月住了 4 晚
Guest Relations Maximilian Hotel 於 2024年5月23日的回應
Dear Alec,Thank you for your kind words and for taking the time to share your experience with us. We are happy to hear that you enjoyed our services. Our team strives to provide the highest level of hospitality, and your feedback is very much appreciated!We hope to welcome you back soon for another wonderful stay.Best Regards, Maryana Silina Guest Relations Officer

10/10 優異

Graham Owain

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚
Guest Relations Maximilian Hotel 於 2024年5月14日的回應
Thank you for sharing your experience at Maximilian Hotel! We're thrilled you enjoyed our hospitality and amenities. We can't wait to welcome you back soon!

6/10 一般

Wolfgang (Frankfurt)

讚好:整潔度和住宿狀況
Das Hotel liegt toll und alles ist recht neu und schön gestaltet. VIP Vorteil mit kostenlosen Frühstück war nicht gegeben. Ich bin im Vorfeld schon angeschrieben worden, dass es freies Frühstück nur gibt, wenn ich über die Hotelwebseite buche. Ich war überrascht aber sie wollten mir das nicht geben. Ich habe dann Expedia informiert, dass sie die Angaben anpassen sollten, aber der Kollege hat mir dann nochmal per Mail bestätigt, dass das Frühstück für Gold Member kostenfrei wäre und er sich darum kümmere. Aber das erste beim Checkin war die Frage ob das Frühstück hinzu buchen wollte. Ich habe dann den Kollegen die Mail von Expedia geschickt und sie meinten das es dann ok wäre. Beim ersten Frühstück sollte ich dann wieder die Beleg für die Kosten abzeichnen. Also mir was das zu doof. Entweder ich mache da mit und gebe die VIP Benefits frei oder ich lasse es … Auch wenn jetzt über Ostern sicher mehr Gäste im Hotel waren: beim Frühstücken hat immer was gefehlt. Kein Brot, keine Butter, keine Gläser für Saft , keine Teller usw. Was ich aber wirklich nicht gut fand war, dass die Klimaanlage nicht ging. Im Zimmer waren es immer über 24 Grad. Auf nachfrage hiess es, dass die noch auf Winter eingestellt sei und man das so schnell nicht ändern könnte. Ich sollte das Fenster aufmachen. Habe ich gemacht aber unten haben die Gäste geraucht und ich war direkt oben drüber. Schönes Hotel in guter Lage. Aber ich würde es nicht nochmal buchen.
於 2024 年 3 月住了 3 晚
Sonia Messina / Hotel Manager 於 2024年4月3日的回應
Dear Mr. Wolgang,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the confusion regarding the VIP benefits and the breakfast arrangement.As clarified prior to your arrival, each hotel selects the benefits they offer to their guests. The email you received from Expedia may not have accurately reflected the internal agreement between Expedia and our hotel and we are already in touch with them to clarify it. We understand your disappointment and frustration, and we assure you that it's our priority to ensure there are no hidden information or surprises for our guests.Regarding the breakfast experience and the availability of items, we apologize for any inconvenience caused. Your feedback regarding the breakfast service and the issues with the air conditioning has been duly noted, and we will address these concerns with our team to ensure a better experience for our guests in the future.We appreciate your valuable feedback as it helps us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staying at Hotel Maximilian in Prague was an absolute delight! From the moment we arrived, the warm and welcoming atmosphere made us feel right at home. The staff were incredibly friendly and attentive, ensuring our every need was met with a smile. The room was spacious, beautifully decorated, and impeccably clean, providing a cozy retreat after exploring the enchanting city. The central location made it convenient to access Prague's iconic sights, and the delicious breakfast buffet offered a perfect start to each day of adventure. I highly recommend Hotel Maximilian for an unforgettable stay in Prague!
於 2024 年 3 月住了 3 晚
Guest Relations Maximilian Hotel 於 2024年3月31日的回應
Dear David,Thank you so much for taking the time to share your experience at our hotel! We are happy to hear that your stay with us was wonderful and that you felt right at home. We truly appreciate your recommendation and are grateful for your kind words. It was a pleasure having you as our guest, and we hope to welcome you back for another stay in the future!Best Regards,Maryana SilinaGuest Relations Officer

10/10 優異

Simon (Rosenheim)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Guest Relations Maximilian Hotel 於 2024年4月19日的回應
Dear Simon,Thank you for your rating. We appreciate your feedback. We are looking forward to welcoming you back to Prague!

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent quality
於 2024 年 3 月住了 2 晚
Guest Relations Maximilian Hotel 於 2024年3月22日的回應
Dear Mark,We sincerely appreciate your feedback! It was a pleasure to have you as our guests. We are happy to hear you enjoyed the quality of the services during your stay with us. We can't wait for your return to exceed your expectations on the next visit!Warm regards,Your Maximilian Hotel Team

10/10 優異

Shenka

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Guest Relations Maximilian Hotel 於 2024年4月19日的回應
Dear Shenka,Thank you for taking the time to rate us! We appreciate your feedback, and would love to see you back with us!

10/10 優異

Eliot

讚好:整潔度、職員與服務、設施服務和住宿狀況
Fabulous service and spa, great location, beautiful hotel and room
於 2024 年 2 月住了 2 晚
Your Maximilian Hotel Team 於 2024年3月8日的回應
Dear Eliot,Thank you for your positive feedback! We're happy to hear you enjoyed your stay and appreciated our amenities. We look forward to welcoming you back soon to repeat the perfect experience.Best Regards,Your Maximilian Hotel Team

10/10 優異

Ana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy bien ubicado, el hotel muy bonito limpio y cuidado. El personal del hotel muy amable. Muy recomendable.
於 2024 年 2 月住了 3 晚
Maximilian Hotel Team 於 2024年3月2日的回應
Querida Ana,muchisimas gracias por su reseña tan valiosa. Nos alegramos mucho por su estadía con nosotros y que nuestro hotel haya cumplido con sus expectativas. Darle un servicio formidable es siempre nuestra meta.¡Esperamos verla pronto nuevamente!Que tenga un gran día.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 5 晚

8/10 不錯

SEOJUN

於 2024 年 1 月住了 3 晚

10/10 優異

DONATI

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Really a fantastic experience
Really a modern and nice hotel in city centre Room really clean and modern, provided so the all things (also slippers) , only a waste bin and a free water bottle was missing in the room A Bar is available in the ground floor as well as a nice quiet library in the ground floor Staff polite and available I’ll be back for sure
於 2024 年 2 月住了 1 晚
The Maximilian Team 於 2024年2月15日的回應
Dear Donati,Thank you for your positive feedback! We're happy to hear you enjoyed your stay and appreciated our amenities. Your comments about the missing items are duly noted, and we apologize for any inconvenience, but we would like to let you know that the mini bar is free of charge for our guests, and if you notice any shortcomings on our side you can always let us know, we are always happy to help! We look forward to welcoming you back soon to make it immaculate.Best Regards,Your Maximilian Team

8/10 不錯

Remo

讚好:整潔度、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 優異

Vitantonio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super hotel
Ottimo Hotel ❤️
於 2024 年 1 月住了 2 晚
Negin Bakhshandehyar / Guest relations manager 於 2024年1月23日的回應
Daar Vitantonio,Thank you for your kind words! We're delighted to hear that you had an excellent experience at our hotel. We look forward to welcoming you back! Kind regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Frederic

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Week-end Prague Janvier 2024
Personnel accueillant et disponible. Chambre en dernier étage coquette et intelligemment aménagée.Salle d’eau moderne et classe.
於 2024 年 1 月住了 2 晚
Negin Bakhshandehyar / Guest relations manager 於 2024年1月23日的回應
Dear Fredric,Thank you for your kind words! We're delighted to hear that you had a positive experience with our welcoming and available staff. It's great to know that you enjoyed the top-floor room with stylish and intelligent furnishings, as well as the modern and classy bathroom. We appreciate your feedback, and we look forward to providing you with another excellent stay in the future.Kind regards,Negin Bakhshandehyar / Guest Relations Manager

8/10 不錯

Alice

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
Our stay was brilliant, we stayed in a room on the top floor which was very spacious. Unfortunately our shower overflowed as the drain was broken which caused our room to flood into the hallway, the hotel were really quick to fix this and gave us a drinks voucher to apologise
於 2023 年 12 月住了 2 晚
Negin Bakhshandehyar / Guest relations manager 於 2024年1月23日的回應
Dear Alice,Thank you for your positive review! We're thrilled to hear that you had a lovely stay in one of our spacious top-floor rooms. We apologize for the inconvenience caused by the broken drain and the subsequent flooding. It's great to know that our team acted promptly to fix the issue, and we appreciate your understanding. We hope the drinks voucher added a little extra to your experience, and we look forward to the opportunity to welcome you back for an even smoother stay in the future!Kind regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We’ll be back!
What a lovely hotel. Clean, modern, not too big and great location.
於 2023 年 12 月住了 2 晚
Negin Bakhshandehyar / Guest relations manager 於 2024年1月23日的回應
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you found our hotel lovely, clean, and modern. It's great that the size and location met your expectations. We appreciate your positive feedback, and we look forward to welcoming you back on your next visit. We can't wait to host you again!Kind regards,Negin Bakhshandehyar / Guest relations manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Très bel hôtel moderne et chic, proche du centre-ville. Du cachet. Un excellent rapport qualité prix excepté pour le prix du petit déjeuner un peu élevé même si les produits servis sont d’excellente qualité. Il manque du jus d’orange frais. Le personnel de réception professionnel et rendant de très bons services.
於 2024 年 1 月住了 2 晚
Negin Bakhshandehyar / Guest relations manager 於 2024年1月24日的回應
Dear Guest,Thank you for your thoughtful feedback! We're delighted to hear that you found our hotel beautiful, modern, and chic. We appreciate your comments on the value for money, and I'd like to mention that our breakfast prices are in line with the market. Our breakfast offerings include an unlimited buffet and a la carte menu. Additionally, fresh juices, are available upon order to ensure the highest quality and freshness.We're pleased to know that our reception staff provided professional and excellent services. We look forward to welcoming you back on your next visit!Kind regards,Negin Bakhshandehyar / Guest Relations Manager

8/10 不錯

Shannon

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

Erin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Special thanks to Antonio from the bar and restaurant, excellent hospitality. Loved the room upgrade and the way I was being treated as Expedia Gold VIP
於 2023 年 12 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月29日的回應
Dear Erin,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had a special and enjoyable stay, and we appreciate your positive feedback.Antonio will be delighted to know that his hospitality made a lasting impression on you. We take pride in our team's commitment to providing excellent service, and it's rewarding to hear that our guests feel well taken care of.We're pleased that you enjoyed the room upgrade, It's our goal to make each guest's experience memorable, and we're glad we could contribute to your positive memories.We look forward to the opportunity of welcoming you back for another enjoyable stay.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Ryan (Chicago)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. Perfect location to sights and the room was extremely comfortable. Highly recommend!
於 2023 年 12 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月25日的回應
Dear Ryan,Thank you for your fantastic review! We're delighted to hear that you had an excellent experience at our hotel. It's great to know that you found our location perfect for exploring sights and that your room provided an extremely comfortable stay.Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back in the future.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We had a great stay at Hotel Maximilian! After an error with our reservation the first night, the staff was extremely accommodating and generous and made our stay very comfortable - complete with complimentary airport transfer, breakfasts, and spa treatments. The location of the hotel is perfect for a first time trip to Prague, and is very walkable to most major sites. We would not hesitate to book Hotel Maximilian again on future trips to Prague!
於 2023 年 12 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月20日的回應
Dear Ms.Walker,Thank you so much for taking the time to share your experience at Hotel Maximilian! We're thrilled to hear that despite the initial hiccup with your reservation, our staff was able to make your stay enjoyable and comfortable.It's heartening to know that you appreciated the complimentary airport transfer, breakfasts, and spa treatments. We strive to provide our guests with a seamless and memorable experience, and it's wonderful to hear that we succeeded in making your stay special.We're delighted that you found our location convenient for exploring Prague, and we appreciate your kind words about our staff's generosity and accommodation. It would be a pleasure to welcome you back to Hotel Maximilian on your future trips to Prague.Thank you once again for choosing Hotel Maximilian, and we look forward to hosting you again in the future!Warm regards,Negin Bakhshandehyar / Guest Relations Manager

2/10 很差

Shaw Kent

於 2023 年 11 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月20日的回應
Dear Shaw Kent,We're genuinely sorry to learn that you found our property and service disappointing, even though you didn't actually stay with us. Regrettably, since you didn't show up without informing us on the first night, we had to cancel your reservation, and we were fully booked the next day. We wish you had the chance to experience our hospitality firsthand. Should your plans bring you our way again, we'd love the opportunity to provide you with a more positive experience.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Norman

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stated for 6 nights during the Christmas markets! Great location and service and great communication before the stay!
於 2023 年 12 月住了 5 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月18日的回應
Dear Norman,Warmest greetings! We're overjoyed to hear about your fantastic 6-night stay during the Christmas markets. Your kind words about our great location, service, and pre-stay communication truly brightened our day.We can't wait to have the pleasure of welcoming you back for another memorable experience!Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Kimberly Keene

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
clean and classy decor!
於 2023 年 12 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月18日的回應
Dear Kimberly Keene,Thank you for highlighting our clean and classy decor! We're delighted that it added to your experience.Looking forward to the pleasure of hosting you again.Best regards,Negin Bakhashandehyar/ Guest Relations Manager

10/10 優異

Jean-Emmanuel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nous sommes restés 3 nuits à l’hôtel. L’hôtel est très agréable personnel très bien. La situation géographique est parfaite. Nous recommandons.
於 2023 年 12 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月10日的回應
Dear Jean-Emmanuel,Thank you for choosing to stay with us! We're delighted to hear that you found our hotel very nice, with a commendable staff. It's fantastic that our location suits your needs perfectly. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay.Best Regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Victoria

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月25日的回應
Dear Victoria,Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

10/10 優異

Tom Erik

於 2023 年 12 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月25日的回應
Dear Tom,Thank you so much for your fantastic 10 out of 10 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

10/10 優異

Monica

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Veldig fornøyd med alt
Helt topp og perfekt beliggenhet. Vi er opptatt av renhold og der var det ingenting og utsette på. Veldig gode senger og rommet ble utrolig raskt varmet opp etter vindu ble lokket på morgenen da vi er avhengig og ha det kaldt på natta. Personalet var utrolig hyggelige. Kommer garantert tilbake.
於 2023 年 12 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月10日的回應
Dear Monica,We're genuinely thrilled that you enjoyed the overall experience!Your positive comments about our ideal location, cleanliness, comfortable beds, and efficient room warming truly made our day. The team is happy to have contributed to your satisfaction, and we eagerly look forward to hosting you again.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Kristin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
From check-in to check-out this hotel was wonderful. I would highly recommend this hotel to anyone that is staying in Prague.
於 2023 年 11 月住了 2 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月10日的回應
Dear Kristin,From the moment you checked in until your check-out, we're delighted to have provided a wonderful experience for you. Your high recommendation is truly appreciated! Should your travels bring you back to Prague, we'd love to host you again for another memorable stay.Warm regards,Negin Bakhshandehyar / Guest relations manager

10/10 優異

Suzanne

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel Maximilian is located in the center of Prague's Old Town. Everything is accessible by either waling or using public transit. The rooms are comfortable and every detail has been considered. It is quiet and relaxing. There are multiple restaurants nearby. Highly recommended.
於 2023 年 11 月住了 4 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月12日的回應
Dear Suzanne,Thank you for taking the time to share your positive experience at Hotel Maximilian! We're thrilled to hear that our central location in Prague's Old Town, accessibility, and attention to detail in our comfortable rooms made your stay enjoyable. Creating a quiet and relaxing environment is a priority for us, and we're glad to see it reflected in your feedback.We appreciate your high recommendation. We look forward to welcoming you back to Hotel Maximilian in the future.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Florencia

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月29日的回應
Dear Florencia,It's wonderful to see a perfect 10 out of 10 from you, We're thrilled that you had such a positive experience.Thank you for choosing us, and we hope to welcome you back soon!Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Raymond

伴侶同遊
Nice, clean, spacious rooms, and a great staff.
於 2023 年 11 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年11月24日的回應
DearRaymond,Thank you for your kind words! We're thrilled to hear that you enjoyed our nice, clean, and spacious rooms, as well as the service provided by our staff. It brings us immense joy to know that our team's performance met your expectations. Your positive feedback is truly appreciated, and we look forward to the pleasure of hosting you again for another wonderful stay.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Flora

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Excellent room and location
於 2023 年 11 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年11月20日的回應
Dear Flora,Thank you for your kind words! We're delighted to hear that you found our room excellent and enjoyed our prime location. Your positive feedback is truly appreciated.Should your travels bring you back to Prague, we look forward to the pleasure of hosting you again.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Shelley

讚好:整潔度
於 2023 年 11 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月25日的回應
Dear Shelley,Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

10/10 優異

Jean -Claude

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel agréable et bien situé
Hôtel très bien placé pour visiter le vieux Prague . Il est dans une rue très calme loin de la foule . Cet hôtel a été complètement refait . Il est neuf et très agréable. Le personnel est souriant .
於 2023 年 11 月住了 6 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年11月20日的回應
Dear Jean Claude,Thank you so much for your delightful review!We're thrilled to hear that you enjoyed the prime location of our hotel for exploring old Prague and appreciated the tranquility of our quiet street.We're especially glad to know that you found our recent renovations to your liking. It's fantastic to hear that our new and pleasant atmosphere left a positive impression on you.Our team strives to provide exceptional service, and we're delighted that their smiles contributed to your positive experience. Should your travels bring you back to Prague, we would be honored to welcome you again.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Anika

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing Property
We absolutely loved the property! location, staff, interiors, service, rooms, cleanliness. 10/10
於 2023 年 11 月住了 2 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年11月13日的回應
Dear Anika,Dear [Reviewer's Name],Thank you so much for your fantastic review! We're thrilled to hear that you absolutely loved every aspect of your stay at Maximilian Hotel—from the location and staff to the interiors, service, rooms, and cleanliness. Your 10/10 rating is truly appreciated, and it motivates our team to continue providing exceptional experiences for our guests.We hope to have the pleasure of welcoming you back to Maximilian Hotel in the future. Thank you for choosing us for your stay!Warm regards,Negin Bakhshandehyar / Guest relations manager

8/10 不錯

Claire

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年12月25日的回應
Dear Claire,Thank you so much for your fantastic 4 out of 5 rating! We're thrilled to know that you had a positive experience. We appreciate your feedback and look forward to welcoming you back for another excellent experience.Best regards,Negin Bakhshandehyar

10/10 優異

bertha cecilia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I celebrated my mom’s 70th anniversary here, it was an amazing experience for her. She received a cake and wine to celebrate and the staff made my mom feel so special, I am deeply grateful with this hotel and I always come back to this hotel when I visit Prague again. Walking distance to main places and great food and wine selection.
於 2023 年 10 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年10月25日的回應
Dear Bertha Cecilia,We're truly honored to have been a part of your mom's 70th birthday celebration. It's heartwarming to hear that it was an amazing and memorable experience for her. Making our guests feel special is a top priority, and we're delighted to have succeeded in creating a meaningful moment for your family.Your gratitude and kind words mean a lot to us, and we are deeply appreciative of your loyalty. We look forward to welcoming you back on your future visits to Prague. Our convenient location and excellent food and wine selections will be here to enhance your next stay.Best regards,Negin Bakhshandehyar / Guest relations manager

10/10 優異

Anna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 4 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年10月25日的回應
Dear Anna,Thank you for your perfect rating! We're thrilled to know you had such a great experience during your stay. If there's anything specific you'd like to share or any suggestions for improvement, please feel free to let us know. We're here to ensure your next visit is just as fantastic.Warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

William

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年10月25日的回應
Dear William,Thank you for your outstanding rating! We're delighted to hear that you had a flawless experience during your stay. We're committed to maintaining this high level of service and hope to welcome you back in the future for another exceptional stay.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 優異

Linda

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Negin Bakhshandehyar / Guest relations manager 於 2023年10月11日的回應
Thank you, Dear Linda, for your 5 out of 5 rating! We appreciate your support and are delighted that you had such a wonderful experience. If you have any comments or suggestions to share, we're all ears. Your feedback helps us continue to provide the best service possible. We look forward to your next visit!Regards,Negin Bakhshandehyar / Guest Relations Manager