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布拉格阿波羅酒店的評價

3.5 out of 5
布拉格阿波羅酒店
Hartigova 1086/158, Prague

評價

8.2

很好

10 分評分，優異；310 則評價中有 114 則" "
8 分評分，不錯；310 則評價中有 131 則" "
6 分評分，一般；310 則評價中有 44 則" "
4 分評分，欠佳；310 則評價中有 11 則" "
2 分評分，很差；310 則評價中有 10 則" "

8.4/10 

整潔度

8.2/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tram 9, 11 到達酒店，班次密，而Tram 9 可穿梭布拉格很多景点，房間大，有个小露台，清潔舒服，早歺主要是面包和沙律。
於 2019 年 4 月住了 4 晚
Hotel Manager 於 2019年5月7日的回應
Hello from My Hotel Apollon Prague, thank you for staying in our property and for your comment to the stay. We consider all guests feedback as the most valuable source of information helping us to improve our services. We take them very seriously and every single guest commnet is shared with the hotel staff. Thank you again and believe you will choose our hotel again during your next trip to Prague

8/10 不錯

Yuan-Lee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
Hotel Manager 於 2018年6月19日的回應
Hello from My Hotel Apollon Prague, thank you for staying with us and for your feedback. We consider comments of our guests as the most valuable source of information helping us to keep the highest possible standard of our services. Looking forward to welcome you in our hotel again in the future.

8/10 不錯

kai chu (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
安靜,附近有電車,但離市區遠,周圍沒有機能

2/10 很差

Erika

家人同遊, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Upon arrival the bathroom in our room smelled a little like sewer water-- but we tried not to be difficult and dismissed it. One of us tried to take a shower that evening, the drain was completely clogged. With gunk and unrecognizable matter-- the water did not go down, and the shower was not able to be completed. There was also dry mud (my best guess) on my hotel bed. I talked to the front desk. They said maintenance would come the next day at noon-- that means the entirety of our stay would be in a room without a functioning bathroom. The front desk also said they would send cleaning to our room. A customer came in for questions as well, and the front desk person told me i needed to "hurry up" and move aside because he had another customer-- but nothing had been resolved yet. We went on a walk where I updated the group on our room situation and the very poor/lack of customer service. We had to book a different hotel. When we returned from our walk, the front desk clerk told us the cleaning crew was in our room, and that maintenance still had not responded to the request. It was a lie-- maintenance put a sign on our door saying they were cleaning (which i assume was a deterrent from us going in during the hotel cleaning), but we needed to go in. There was NO cleaning crew inside, there was still mud on my bed, they never came in the time we were there. Also, the sewer smell had gotten significantly worse. We left shortly after that. Terrible.
於 2024 年 4 月住了 2 晚

2/10 很差

Valon

不滿：整潔度、職員與服務和住宿狀況
Als Sie dort ankamen, sagten Sie, Sie würden 18 Euro zahlen, aber sie nahmen 50 Euro. Ihr Bett ist so schlecht, dass mir der Rücken weh tut. Sie helfen bei nichts. Ich habe 3 Nächte bezahlt, 2 Nächte konnte ich kaum ertragen, es gab noch 1 Nacht, ich bin nicht geblieben, sondern bin nach Hause gegangen. Das Hotel ist schrecklich, warum empfehlen Sie so schlechte Hotels?
於 2024 年 1 月住了 3 晚

10/10 優異

kerry louise

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quite out of town hotel
Have stayed here quite a few times when in Prague always friendly service clean rooms and good breakfast buffet selection Recommend a stay to anyone
於 2023 年 11 月住了 1 晚

6/10 一般

Ramana Gopal

於 2023 年 10 月住了 3 晚

2/10 很差

Jonas

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Absoluter Fehler. Das, was dieses 3,5-Sterne-Hotel von einem Hostel unterscheidet, ist das private Bad. Wir haben nach 2 Nächten frühzeitig ausgecheckt, um uns nicht den Rest des Urlaubs zu ruinieren. Wir dachten erst, wir hätten Pech mit dem Zimmer gehabt, laut Aussage des Managements entsprach der Zustand allerdings der Normalität. Der Umstand, dass der Staub auf Bett und Boden zu Asthma-Attacken geführt hat, wurde vom Management damit kommentiert, dass wir Allergien vorab hätten anmelden sollen. Sehr enttäuschend in jedweder Hinsicht.
於 2023 年 10 月住了 5 晚

6/10 一般

Ariunjargal

於 2023 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Beat

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
schönes modernes Hotel
super modern eingerichtet und feines Frühstück und das Personal sehr freundlich. Obschon das Hotel nicht im Zentrum ist, kann man praktisch mit dem Tram direkt vor dem Hotel ins Zentrum reisen. Ich war positiv überrascht und komme gerne wieder. :-)
於 2023 年 9 月住了 2 晚

10/10 優異

Alan

讚好：整潔度、職員與服務、設施服務和住宿狀況
A very nice hotel, all staff friendly and polite
於 2023 年 8 月住了 7 晚

4/10 欠佳

Edith

家人同遊
不滿：整潔度、職員與服務和客房舒適度
Kann ich nicht empfehlen
Von 4 Nächten wurde unser Zimmer nur einmal geputzt und die Handtücher NUR einmal gewechselt, nachdem wir dies bei der Rezeption gemeldet hatten. Frühstück war mager! Personal kaum sichtbar, und die wenigen 2-3, die da waren waren nicht ansprechbar! Statt Personal, Kameras überall. Man fühlt sich sehr beobachtet und eingeengt. Willkommen bei der Rezeption zu trocken! Schade, dass der Besitzer zu wenig aus seinem Hotel macht. Die Lage wäre perfekt für anspruchsvolle Gäste. Auch das Hotel ließe sich gut modernisieren. Aber so, geht gar nicht.
於 2023 年 8 月住了 4 晚

6/10 一般

Daniel

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Otrevlig personal, dåligt städat. Säng och kudde kunde varit bättre.
於 2023 年 6 月住了 10 晚

8/10 不錯

Eva

於 2023 年 7 月住了 4 晚

8/10 不錯

Heine

於 2023 年 6 月住了 1 晚

2/10 很差

Eugene

多人同遊
不滿：職員與服務
The hotel staff was very unfriendly and unaccomodating
於 2023 年 6 月住了 3 晚

10/10 優異

Johannes

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

8/10 不錯

NIno

家人同遊
讚好：職員與服務和住宿狀況
Mittelmäßig
於 2023 年 4 月住了 3 晚

10/10 優異

Nawel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super
Parfait ! Personnel très sympas. Nous avons demandé un lit parapluie qui nous a été rapporté très rapidement
於 2022 年 12 月住了 1 晚

8/10 不錯

Thomas

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Schönes Zimmer, sehr nettes und zuvorkommendes Personal.
於 2022 年 10 月住了 1 晚

8/10 不錯

Tomasz

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

6/10 一般

Mohammed

於 2022 年 7 月住了 1 晚

6/10 一般

Kim

讚好：整潔度
於 2022 年 5 月住了 1 晚

2/10 很差

Omar

於 2022 年 7 月住了 1 晚

10/10 優異

Andy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Jederzeit wieder
於 2022 年 5 月住了 2 晚

10/10 優異

David Gilbert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Qualité prix et lieux
於 2022 年 5 月住了 3 晚

8/10 不錯

Ibro

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 2 晚

10/10 優異

Gorka

於 2022 年 4 月住了 3 晚

4/10 欠佳

Victoria

讚好：整潔度
Llegamos y no tenías preparada nuestra habitación , tuvimos que esperar un buen rato hasta que encontraron una , las camas muy duras . La ubicación estaba bastante bien , el Tranvía número 9 te lleva al centro
於 2021 年 11 月住了 2 晚

6/10 一般

真實旅客

家人同遊
讚好：住宿狀況
於 2021 年 10 月住了 3 晚

8/10 不錯

Petronela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
2 night stay
Overall cleanliness was good. Bed was uncomfortable and low to the ground. Service was mediocre at best. Front desk staff not friendly at all. Location was good.
於 2021 年 9 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 3 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Poor. False Advertising.
Rooms is nothing like the pictures and is very simple. I have no idea how it has a 8.6 review. They gave us a smoking room even though we had specifically asked for a non-smoking room. When we would open the windows to ventilate, the street noise would be crazy loud. All the televisions were not working in the entire hotel for all the days we were there. The beds were so hard, that I got very poor quality sleep. Parking on the street cost us an additional $25 per day! We had asked for a double room, but they just gave us two twin beds next to each other with tiny blankets. There is only one chair in the whole room and no couches, like in the pictures. The hallway lights didn't work half the time, and we were walking down the hallway in pitch darkness to our rooms.
於 2021 年 6 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Super Zimmer zum supergünstigen Preis. Mit Balkon und Klimatisierung das perfekte Zimmer bei hochsommerlichen Temperaturen. Sehr gute Anbindung an die Öffentlichen: Haltestelle mit mehreren Tramlinien in die Innenstadt.
於 2021 年 6 月住了 2 晚

6/10 一般

真實旅客

商務旅客
不滿：整潔度
Eher schmutziges zimmer, personal war unmotiviert.
於 2021 年 1 月住了 2 晚

6/10 一般

Alfred

商務旅客
讚好：職員與服務和客房舒適度
I was in rm103, awful room, close to lift and stairs, very noisy between 11pm & 2am. Also room right above front entrance so people outside smoking and chatting so with having window open wasn’t an option., again till early hours. I few a n/s room so guessing whoever allocated room didn’t think on this.. Carpet had a huge stain right under bay window, dodgy lamp fitting, staff were great polite and friendly just few things could make it a little better, attention to detail and a deep clean. Also tv only had 4 working channels all news from what I could make out. For £26 It was ok, no problem with anything else and basically just used room as a stop off..
於 2020 年 9 月住了 3 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Einfache moderne Unterkunft. Zimmer sind etwas größer. Auswahl beim Frühstück überschaubar, Qualität aber gut und alles Notwendige vorhanden. S-Bahn so gut wie vor der Tür mit mehreren Linien. Etwas außerhalb aber nur gute 15 Minuten bis zur Innenstadt. Lidl eine Haltestelle weiter für kleine Einkäufe. Personal immer freundlich und hilfsbereit. Wer eine günstige und solide Unterkunft sucht Nähe der Stadt ist hier gut aufgehoben.
於 2020 年 3 月住了 3 晚
Hotel Manager 於 2020年3月11日的回應
Hello from My Hotel Apollon Prague, thank you very much for staying with us and for the comment to your stay. We consider the guest feedback as the most valuable source of information helping us to improve our services. I believe you will visit as again during your next visit of Prague

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I was greeted a little roughly at first when arriving to this hotel, but over our staff the staff got friendlier. Breakfast was good. Rooms were clean. Very basic furniture. Close to tram stop.
於 2020 年 2 月住了 4 晚
Hotel Manager 於 2020年2月18日的回應
Hello from My Hotel Apollon Prague, thank you for staying with us and for your commnets to the stay. We consider the guest feedback as the most valuable source of information helping us to improve our services. Every guest comment is taken very seriously and shared with the hotel staff. We believe you were satisfied with our hotel and looking forward to have a chance to welcome you again in the future.

10/10 優異

CARLA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚
Hotel Manager 於 2020年1月29日的回應
Thank you very much for your comment to the stay in our property. Looking forward to welcome you in My Hotel Apollon Prague again

8/10 不錯

Vlastimil

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2019 年 12 月住了 1 晚
Hotel Manager 於 2020年1月29日的回應
Thank you very much for your comment to the stay in our property. Looking forward to welcome you in My Hotel Apollon Prague again

8/10 不錯

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Hotel Manager 於 2019年11月26日的回應
Hello from My Hotel Apollon Prague, thank you for staying with us and for your comment to the stay in My Hotel Apollon Prague. We consider the guest feedback as the most valuable source of information helping us to improve aour services. Every commnet is taken very seriously and shared with the hotel staff. Thank you again and looking forward to welcome you in our hotel in the near future.

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr saubere Zimmer, sehr modern und das Personal war sehr freundlich, trotz unterschiedlicher Sprachen.
於 2019 年 11 月住了 1 晚
Hotel Manager 於 2019年11月21日的回應
Hello from Prague, thank you for staying with us and for your comment to your stay. We consider the guest feedback as the most valuable source of information helping us to improve our services. Every single guest comment is shared with the hotel staff. Thank you again and looking forward to your next visit of our property

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
The location in a quite shady and dirty area is not so good. The tram stop is right in front of the hotel. Staff very friendly. Strolling through the Vitkov Park is nice if you want to walk to the centre.. Nem Viet Vietnamese restaurant close by is also good.
於 2019 年 10 月住了 2 晚
Hotel Manager 於 2019年10月17日的回應
Hello from My Hotel Apollon Prague, thank you for staying in our property and for your comment to your stay here. We consider the guest feedback as the most valuable source of information helping us to improve standards of our services. Every guest comment is taken very seriously and shared with the hotel staff as well. I believe we will have a change to welcome you again in our hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 9 月住了 2 晚
Hotel Manager 於 2019年9月26日的回應
Thank you very much for staying with us and for the evaluation of your stay. We consider the guest feedback as the most valuabel source of information helping us to improve our services. We take every single guest comment very seriously and its completely shared with all the staff members. Looking forward to welcome you again in our property.

8/10 不錯

KENAN

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Degerlendirme
Metro durağına yakın olması avantaj. Şehir merkezine otelden 25 dk da gidilebiliyor. Genel olarak temiz.
於 2019 年 9 月住了 3 晚
Hotel Manager 於 2019年9月26日的回應
Thank you very much for staying with us and for the evaluation of your stay. We consider the guest feedback as the most valuabel source of information helping us to improve our services. We take every single guest comment very seriously and its completely shared with all the staff members. Looking forward to welcome you again in our property.

10/10 優異

Arkadiusz

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Polecam.
Przyjazny i komfortowy hotel za dobrą cenę.
於 2019 年 9 月住了 1 晚
Hotel Manager 於 2019年9月23日的回應
Hello from My Hotel Apollon Prague, thank you for staying with us and for your comment to the stay in our property. We consider the feedback of our guests as the most valuable source of information helping us to improve our services. Every guest evaluation is taken very seriously and shared with all staff members. Thank you again and looking forward to have a chance to welcome you again in the future.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very stylish, great breakfast, super frindley employees
於 2018 年 2 月住了 3 晚
Hotel Manager 於 2019年8月27日的回應
Hello from My Hotel Apollon Prague, thank you for staying with us and for your comment to your stay. We consider the guest feedback as the most valuable source of information helping us to improve our services. Every guest comment is taken very seriously and shared with all staff members. Thank you again and believe we will have a chance to welcome you again in our property.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel property is a tram ride away from Old Town. It was clean and a great bargain. My daughter and I loved our stay stay here.
於 2019 年 7 月住了 3 晚
Hotel Manager 於 2019年8月21日的回應
Hello from My Hotel Apollon Prague, thank you for staying with us and for your comment to your stay. We consider guest feedback as the most valuable source of information helping us to improve our services. Every single commnent is taken very seriously and shared with the hotel staff. Thank you again and looking forward to have a chance to welcome you again in the future