“I didnt recieve the key box code in time, was never told that towels and linen needed to be ordered , and the residence has no luggage or ski storage. I would avoid this apartment for ski vacations to Courchevel but the other residences managed by the building seem to be better managed with on site staff. ”
“No bedding, no towels, it was not specified at hotel’s services description that I have to carry on my own.
Poor cleanliness.
Heating not operating, only two small electric heating elements available.
Bad smell in general, but specially coming from the bathroom.
The residence showed attentive to my complaints and kind in answering and understanding them in order to investigate and correct.”
“Le ménage n était pas fait à notre arrivée, l appartement sentait extrêmement fort la cigarette, l'immeuble est en travaux à cause des gardes corps trop fragiles, il est donc interdit de sortir sur la terrasse.
Il nous a été impossible d'imaginer rester dans cet appartement mais comme l hôtelier nous a assuré que le ménage avait été fait, ils refusent de nous rembourser. Nous avons pris une vingtaine de photos tres explicites pourtant. Location a fuir, l hotelier est un escroc. ”
“Took this just to have a place next to a worksite. Very bad management and wrongful advertisement. Place was full of hair on the floor, extremely dirty, smelly, with a bed that looks used and not changed.
Be careful! This same agency have other “studio to be booked” in the region. All look like scam.
Didn’t stay more than 5 minutes. Requested a reimbursement the next minute I left with picture attached. Shamelessly saying I can’t have any reimbursement 5 days later…
”
“Séjour très agréable, chambres confortables, lumineuses, propreté et service exceptionnel....
A l'ecoute et reception d'une grande gentillesse....
Je recommande vraiment”
“The owner is very friendly and speaks good English.
The hotel is very clean and comfortable, with a charming homely atmosphere which can really add to the experience.
If I was staying in the same area, I will happily stay at this hotel again. ”