“This is a super nice hotel. The room is clean and bright. The towels are good to use. Nice sunset view from the balcony. Super helpful staffs. A MUST hotel for our trip to Chania.”
“The room was very nice and clean the staff friendly. The only issue was the restaurant Teatro was hit or miss. Food was fine, sometimes only warm, but service was sporadic. Sometimes friendly sometimes not attentive. We didn’t understand why they asked us our room number. It only confused us because we thought they wanted to charge the room. But that wasn’t the case which was fine because we wanted to pay cash. Just didn’t understand why they needed that.”
“nothing
The air conditioner did not cool the room. Staff came and adjusted it, but it still was hot in the room all night.
The blackout curtain next to the bed would not go down, se we were up with the sun.
In the morning we found the clothes in the suitcase were wet. The A/C is above the TV, which is above platform for the suitcase. The A/C had dripped condensate into the suitcase.
I complained at check out. I was told that the guest who stayed there the night before had misadjusted the……
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