This hotel has gone downhill. Because of walking difficulties we were promised a ground floor room but got the same room as 2 weeks ago. No customer care as the hotel was no way near half full and they had plenty of rooms to select from. This is my very last visit to the hotel which I have used since 2015 when it was an hotel. Stay there at your own risk.
Barry
於 2024 年 4 月住了 1 晚
4/10 欠佳
Barry
家人同遊
2024年4月9日
不滿:職員與服務、設施服務和住宿狀況
We last stayed at this hotel in October 2023 and the receptionist suggested a groundfloor room close to the main area because of my disability.Perfect. In December 30/12/2023 I wrote asking for the same room when we arrive 04/04/24. On arrival we were told immediately that there is no afternoon lunch and that there is no bar service. The kitchen and bar would be open that evening. Next we were given room 162, first floor which was 30yds from the lift with the room approx. 80 yds from the lift. I asked about our request for our previous room to be told she knew nothing of our request, the room was let and it was no longer considered a budget room. I then asked because of my disability and shortness of breath could she move us to either a groundfloor room or one nearer the lift. i was told that the hotel was full, yet the car park was quite empty. We are due to stay there on the 18/04/24, we have requested a groungfloor room and we shall see what happens. We have been using this hotel since 2016 and have seen the standards slowly slipping but this last stay reached a very standard.
Barry
於 2024 年 4 月住了 1 晚
10/10 優異
Madeline
伴侶同遊
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great for a one night stopover on the way to Bilbao for the ferry. Easy to find just off the motorway and yet no noise could be heard in the room. Easy check in, lovely room, dog friendly and a good price. Adjoining bar great for breakfast, lunch and dinner.
Madeline
於 2024 年 3 月住了 1 晚
8/10 不錯
Mark
2024年1月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mark
於 2024 年 1 月住了 1 晚
8/10 不錯
Gail
2024年1月12日
Gail
於 2024 年 1 月住了 1 晚
10/10 優異
John
2024年1月12日
John
於 2024 年 1 月住了 1 晚
10/10 優異
Lis Christine
2024年1月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfekt!
Alt var perfekt! Dejligt og hundevenligt hotel. Stort værelse med to lænestole og bord, god seng. Vi rejste med hund og fik et værelse i stueetagen. Vores hund var med i hotellets hyggelige bar, hvor vi fik serveret mad fra restauranten. Menukortet havde mange lækre retter at vælge imellem. Vi var ovenud tilfredse med både aftensmaden og morgenmaden.