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普林塞薩港費瑟爾酒店的評價

3 out of 5
普林塞薩港費瑟爾酒店
Rizal Avenue Ext. Brgy. Bancao-Bancao, Puerto Princesa, Palawan

評價

8.6

優異

10 分評分，優異；314 則評價中有 142 則" "
8 分評分，不錯；314 則評價中有 119 則" "
6 分評分，一般；314 則評價中有 40 則" "
4 分評分，欠佳；314 則評價中有 8 則" "
2 分評分，很差；314 則評價中有 5 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Man Kit Martin

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 10 月住了 1 晚

8/10 不錯

Yingying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wifi蠻弱的，房間算乾淨
於 2018 年 10 月住了 1 晚
Jasm, Customer Service Assistant 於 2018年10月26日的回應
親愛的瑩瑩， Fersal Hotel Puerto Princesa的問候！ 感謝您抽出寶貴時間進行審核。我們很高興您選擇了我們的酒店。很高興知道您發現我們的酒店客房乾淨。至於wifi，我們會將它送到我們的IT部門，以測試緩慢連接或無連接的來源。我們期待再次為您服務。 最好的祝福！

10/10 優異

YUNGCHENG

good !
於 2018 年 7 月住了 1 晚
Jasm, Customer Service Assistant 於 2018年10月8日的回應
Dear YUNGCHENG, Greetings from Fersal Hotel Puerto Princesa! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

8/10 不錯

baosen (凯恩斯珊瑚树酒店)

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
7分酒店
网络太差，位置还可以，简约风格，没有热水壶
於 2018 年 6 月住了 2 晚
Ivy, Customer Service Assistant 於 2018年7月12日的回應
Dear Baosen, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

8/10 不錯

CHEN-YU

讚好：整潔度、住宿狀況和客房舒適度
感覺對客戶不是很重視~~
只有一點，約好8:30來機場接，等到09:30還沒半個人來，只好自己花2百披索，自行到飯店，問了飯店，他只說我們忘了有這回事~~~~ 其他都還好~~
Ivy, Customer Service Assistant 於 2018年5月21日的回應
Dear CHEN-YU, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards!

8/10 不錯

Juiyu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A nice and inexpensive decent hotel in Puerto
This is a good hotel n Puerto though since airport entry moved to somwehre else. the location become their disadvantage. But they also decrease the fare. The environment is good and room is comfortible. If they provide more free shuttle bus to airport and city center I believe this hotel will be a very good choise.
於 2018 年 2 月住了 2 晚
Ivy, Customer Service Assistant 於 2018年5月21日的回應
Dear Juiyu, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 1 晚
Ivy, Customer Service Assistant 於 2018年8月1日的回應
Dear Guest, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We are looking forward to be of service to you again. Best regards!

2/10 很差

Ramesh (Sugar Land)

不滿：整潔度、設施服務和住宿狀況
Where do I start. They are making renovations even in the night, I couldn’t sleep all night due to construction noise right above our room. Water tap and shower barely dripping, no pressure at all. WiFi and telephone didn’t work. We come back from a tour and find out that our room key doesn’t work. Staff are nice and their standard answer to all the problems is “sorry sir, it is due to maintenance “. Expedia should not list this hotel on their listing and 3 star is very misleading. Expedia should do some homework before they allow any hotels to be listed on their platform.
於 2024 年 4 月住了 2 晚

10/10 優異

Milaneth

Room is very clean.We stayed 4 nights and everyday they made our beds and clean the room with new towels . The hotel is quite we had good night sleeps and staff are warm and kind and friendly
於 2024 年 4 月住了 3 晚

6/10 一般

Des

不滿：整潔度、職員與服務和設施服務
Generally fine for a night or two. Room was not ready when I arrived at 3pm. Toilet was not cleaned properly.
於 2024 年 4 月住了 1 晚

8/10 不錯

GRACE (Roseville)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Location was convenient and close to the airport but didn't like that it was right next door to a night club. Hotel was just okay. We only stayed a few hours to sleep and checked out early morning for our flight.
於 2024 年 3 月住了 1 晚

10/10 優異

Delia Z.

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Like it near in the CITY
於 2024 年 3 月住了 2 晚

6/10 一般

Katrina

不滿：職員與服務、設施服務和住宿狀況
The staff seemed rude and that I was an inconvenience. The hotel also had a very strong smell as if they were spraying for something… it was ok, but I wouldn’t stay here again.
於 2024 年 2 月住了 1 晚

8/10 不錯

Alan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I love the cold water dispenser in every floor. Staff were very friendly and accommodating. Breakfast buffet was really good and love their coffee. I just wish they provided hand towel in the bathroom.
於 2024 年 1 月住了 3 晚

10/10 優異

Timothy

讚好：整潔度、職員與服務和住宿狀況
rytrytrytr

8/10 不錯

Maria Rona

Good place very good breakfast
於 2024 年 1 月住了 1 晚

8/10 不錯

Noris

家人同遊, 多人同遊
Good
於 2024 年 1 月住了 1 晚

8/10 不錯

lynn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We would have rated this property as 5 stars if our departure day was handled better. We had an early flight and had to leave the hotel at 6:30am. At 6:15am, we came to the breakfast room which open from 6:00am but there was no food available. We saw the cup of noodles on the counter and ask the lobby staff if we can take it to replace the breakfast & he said yes. However, when we checked out they asked us to pay 100 Peso for the cup of noodles, and I complained but they said it’s for sale. I told them my booking comes with breakfast and there was no food available, you not even say sorry or have any alternative plan but asking for paying extra? Paying 100peso was not my issue here, I gave tips to the staffs here 50 -100 peso whatever I’m happy with their services. I’m just not happy the way the lobby staffs handled think like that. To be fair, should we get refunded for the non- break fast provided on our last day? Also, for taxi, if you can arrange it for yourself, it could save you 100 peso. Our trip from the airport we paid directly to the taxi driver was only 300 peso, but for the ride from the hotel to the airport, booking via the hotel & paid directly to the hotel was 400 peso.

10/10 優異

Julius

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況

8/10 不錯

Liezl

讚好：整潔度、職員與服務和住宿狀況

6/10 一般

Charles-Vincent

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The elevator had a strange smell, the bidet did not work. Other than that the the service was great! There is no swimming pool for people looking for a swimming pool.
於 2023 年 11 月住了 2 晚

8/10 不錯

Rolando

讚好：整潔度、職員與服務和住宿狀況
.
於 2023 年 9 月住了 3 晚

8/10 不錯

MAKOTO

讚好：整潔度、職員與服務、設施服務和住宿狀況
プエルトプリンセサ空港からも近く部屋も綺麗で、スタッフの接客態度も良くて値段もリーズナブル お勧めのホテルです
於 2023 年 8 月住了 1 晚

4/10 欠佳

Christopher

讚好：整潔度
不滿：住宿狀況
於 2023 年 8 月住了 13 晚

8/10 不錯

MAKOTO

讚好：整潔度、職員與服務和設施服務
スタッフの対応がとてもフレンドリーで快適
於 2023 年 8 月住了 1 晚

10/10 優異

Jean

Nice hotek.
於 2023 年 7 月住了 1 晚

4/10 欠佳

MARICAR

家人同遊
不滿：住宿狀況和客房舒適度
Family Vacation
The staff were great especially Eric from the breakfast station. The sink in our room was clogged. The beds are on wheels that it moves everytime I move. They don’t provide hand towels or wash cloths and no TOILETRIES available, except shampoo and soap.
於 2023 年 6 月住了 3 晚

2/10 很差

Alejandra

於 2023 年 7 月住了 1 晚

2/10 很差

Michael

於 2023 年 6 月住了 1 晚

6/10 一般

Glory Ann

親子同遊
讚好：職員與服務
You get what you pay. Room is old and outdated. Staff is nice
於 2023 年 6 月住了 1 晚

10/10 優異

Brigida

於 2023 年 5 月住了 1 晚

8/10 不錯

Abraham

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean, convenient, friendly
於 2023 年 4 月住了 2 晚

6/10 一般

Marvin

家人同遊, 伴侶同遊
讚好：職員與服務
fair. When check in, ac unit are not yet turn on for both suite the rooms are hot and take a while to cool down.
於 2023 年 4 月住了 1 晚

10/10 優異

Cherry

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

10/10 優異

Edgar

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Accessible to where you want to go.
於 2023 年 3 月住了 3 晚

4/10 欠佳

ARNIE (ELGIN)

家人同遊
讚好：職員與服務
不滿：住宿狀況
The rooms we're dark, aircon not cooling enough. Hallway by the rooms very hot. 2 rooms had bathroom issues, flooding and bidet not working. Breakfast supposed to be buffet turned out to be ala carte and was just okay, edible if I may say. Staff we're nice though and the reception area was appealing.
於 2023 年 3 月住了 1 晚

8/10 不錯

Florabel

於 2023 年 3 月住了 3 晚

10/10 優異

Russel

於 2023 年 2 月住了 1 晚

10/10 優異

Russel

於 2023 年 3 月住了 1 晚

8/10 不錯

kazuhiro

於 2023 年 2 月住了 1 晚

10/10 優異

Priscilla

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
This stay was great. Hotel is clean and in good condition.
於 2023 年 2 月住了 2 晚

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great for the price
於 2023 年 2 月住了 2 晚

6/10 一般

Rowena

於 2023 年 2 月住了 1 晚

2/10 很差

Richard

不滿：職員與服務和住宿狀況
Cold water in the shower. Very slow wifi when it works. No drinking water provided. Loud music across the street until 4am.. Breakfast had only rice 30 minutes after opening. Air conditioning hardly worked.
於 2023 年 1 月住了 1 晚

10/10 優異

marlene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
everyone is friendly and helpful. will respond fast to any issue . area is near the airport. we were able to get friendly with a local tricycle driver who gave us a friendly , cheaper recommendations on how to get around . . just give him a fair or generous tip breakfast is enough to fill u up until lunchtime..its buffet
於 2022 年 12 月住了 4 晚

8/10 不錯

Marco

伴侶同遊
讚好：整潔度和職員與服務
The hotel staff was friendly and helpful. We stayed two nights. The room was ok. However when we entered the air in the room smelled stale and we needed to open the window. Rest was ok also some equipment such as the aircon seemed 20years old with its plastic turned yellow. Rest was ok

10/10 優異

Jeremy

讚好：整潔度、職員與服務、設施服務和住宿狀況
This property as mentioned by others is dated but very well kept for its age. The staff are amazing and so helpful. It is located next to a gentleman’s club but the hotel has 24 hour security and unless you explore what’s around you might not even notice. If you are stopping over for a few nights of rest on a budget this is definitely your spot. Good sleep, clean hotel, with excellent people and service. Don’t hesitate to book before your go to El Nido. Enjoy!
於 2022 年 10 月住了 5 晚

8/10 不錯

ian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One night stay
Pleasant staff. nice room. Breakfast choice could be a little better. Okay for one or two days
於 2022 年 10 月住了 1 晚

6/10 一般

Consolacion

於 2022 年 9 月住了 1 晚

10/10 優異

Brent

家人同遊, 親子同遊
讚好：職員與服務、設施服務和住宿狀況
Had great customer service and was helpful in getting me to where I wanted to be
於 2022 年 8 月住了 1 晚