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海灘山頂旅館的評價

3.5 out of 5
海灘山頂旅館
928 NW Olsen Street, Pullman, WA

評價

8.6

優異

10 分評分，優異；1000 則評價中有 532 則" "
8 分評分，不錯；1000 則評價中有 307 則" "
6 分評分，一般；1000 則評價中有 96 則" "
4 分評分，欠佳；1000 則評價中有 43 則" "
2 分評分，很差；1000 則評價中有 22 則" "

8.8/10 

整潔度

9.2/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Judy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
整体感觉酒店比较大，房间也很大，性价比很高，总体感觉很好，就是早餐品种比较少。
於 2022 年 8 月住了 1 晚

10/10 優異

Scott

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 4 月住了 2 晚
Spencer Hughes 於 2024年4月29日的回應
We are happy you enjoyed your stay!

4/10 欠佳

Leanne

於 2024 年 4 月住了 1 晚

10/10 優異

Dirk (Olympia)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

Lisa

家人同遊, 商務旅客
讚好：職員與服務
Area was great for a WSU visit. 3rd floor room was nice with a view. Staff was pleasant and friendly. Overall clean and comfortable. Walls are kinda thin, though. We could hear a conversation next door and hall noise for much of the night. Bring ear plugs!
於 2024 年 4 月住了 1 晚

8/10 不錯

Charles

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The Inn met what we needed. Very close to WSU and downtown. It is an older building. Breakfast/dinner menu options were limited.
於 2024 年 4 月住了 2 晚

10/10 優異

Barbara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was pleasing to the eye and staff very friendly.
於 2024 年 4 月住了 3 晚

10/10 優異

Maureen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and nice views of the city.
於 2024 年 4 月住了 2 晚

2/10 很差

mark

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Two horrible things. One is that there was something broken in with the water and my family had to take two freezing cold showers. The hotel finally sent somebody to fix it, but offered no compensation back for such a miserable stay. Also, the walls are very thin, and we heard the kids screaming in the room next to us quite loudly.
於 2024 年 4 月住了 3 晚
Ron 於 2024年4月15日的回應
I am very sorry that your stay was not up to the standard we strive to uphold. I would be happy to talk with you about a partial refund. Please contact me. Ron

6/10 一般

Anne

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Really great place. Perfect for a group- we used the bar and the lobby space to be with our friends. Room was nice, but mattresses were not so great.
於 2024 年 4 月住了 2 晚

6/10 一般

Lynnell

於 2024 年 4 月住了 1 晚

10/10 優異

Kelly

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice location
於 2024 年 4 月住了 2 晚

2/10 很差

Ruth

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
You could hear the people in the lobby. Their conversations echoed down the hall and to our room. Pipes were knocking through the walls. The room was outdated and dark.
於 2024 年 4 月住了 1 晚

4/10 欠佳

darryl

不滿：住宿狀況
Is no hot water in the morning.
於 2024 年 4 月住了 2 晚
Ron 於 2024年4月9日的回應
Thank you for your feedback. We are addressing the issue with hot water on that side of the hotel and have ordered the repair parts.

10/10 優異

Bonnie

於 2024 年 4 月住了 1 晚

6/10 一般

Andres

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Man

家人同遊
讚好：整潔度、職員與服務和住宿狀況
I liked the property in general despite the location of small city.
於 2024 年 3 月住了 1 晚

8/10 不錯

Kisun

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Jeff

家人同遊, 寵物同遊
Good location from WSU, close to other stores we needed. The staff are friendly and helpful. Breakfast choices could of been better, but we had a overall good time there.
於 2024 年 3 月住了 2 晚

10/10 優異

Charell

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed my short stay and would come back if I’m in Pullman overnight again.
於 2024 年 3 月住了 2 晚

6/10 一般

Margaret

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Holly

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Anthony

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful place to stay.

4/10 欠佳

Jamie

家人同遊
不滿：職員與服務和設施服務
Nice & quiet since it is next to the cemetery, however plan on buying breakfast somewhere else. Their “continental breakfast” is a frozen sandwich in the freezer & bagels with peanut butter.
於 2024 年 3 月住了 2 晚
Ron 於 2024年3月25日的回應
Hi Jamie,I am sorry we did not live up to your expectations. Our breakfast does include other items, breakfast cereals, fresh fruit, yogurts, and our very popular waffles. Perhaps try one of these other items on your next visit.

8/10 不錯

SHARON

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place for a quick trip with the family. Only downside was the breakfast. All they had was waffles for a choice as their shipment didn’t come in but not their fault! Did smell like smoke a bit in the halls/front area but room was good.
於 2024 年 3 月住了 1 晚

10/10 優異

Arlene

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 3 月住了 1 晚

10/10 優異

Matthew

家人同遊, 親子同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
No hot water in the shower, but the sink has
於 2024 年 3 月住了 1 晚

10/10 優異

Matthew

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location. Prompt service, easy check in.
於 2024 年 3 月住了 1 晚

6/10 一般

Clifford

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Reasonable pricing for a clean quite stay, with breakfast. Even enjoyed the small lounge for an evening night cap and the hot tub.
於 2024 年 3 月住了 2 晚

10/10 優異

Scott

於 2024 年 2 月住了 1 晚

8/10 不錯

Missy

於 2024 年 3 月住了 1 晚

2/10 很差

Edgar

於 2024 年 3 月住了 2 晚
Ron 於 2024年4月4日的回應
We are sorry your experience was not what we try to provide. Please feel free to elaborate on your concerns.

10/10 優異

Monica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not close to any dining options but it was clean and quiet. Enjoyed the stay. The bar inside was clean and cozy!
於 2024 年 2 月住了 1 晚

8/10 不錯

Dirk (Olympia)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, convenient and reasonably priced. Breakfast is included but very limited.
於 2024 年 3 月住了 1 晚

10/10 優異

Jeffrey

於 2024 年 2 月住了 3 晚

10/10 優異

Allen

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property! I stay here every couple weeks for work and visiting my son at scool. Very convenient
於 2024 年 3 月住了 1 晚

8/10 不錯

mehrdad

家人同遊
讚好：職員與服務
不滿：設施服務
It was clean and updated enough. Complementary breakfast was very limited items. Swimming pool and hot tub were under repair. Staff were very courteous.
於 2024 年 3 月住了 3 晚

10/10 優異

Wayne

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The rooms are a good size. It was fairly new and well kept
於 2024 年 2 月住了 4 晚

4/10 欠佳

Cathy

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
Clean & looked newly updated. Had an excellent car charger available. But we cut our trip short because the beds were so hard, the toilet wasn’t fully attached to the ground, and the shower floor creaked anytime you slightly shifted your weight.
於 2024 年 3 月住了 2 晚
Ron 於 2024年3月5日的回應
Hi Cathy,I am sorry for your poor experience. We have new mattresses on order as we speak. I have requested a refund for your second night.

10/10 優異

Lawrence

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great overnight stay with a view of Pullman. Very clean, quiet and restful.
於 2024 年 3 月住了 1 晚

10/10 優異

Heather

家人同遊, 伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Staff are always very friendly and helpful. Beautiful view of the WSU campus.
於 2024 年 2 月住了 3 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and friendly staff, room was clean, and the proprty was clean.
於 2024 年 2 月住了 1 晚

10/10 優異

Stephanie

讚好：整潔度和職員與服務
The night auditor person who checked us in was amazing
於 2024 年 2 月住了 1 晚

10/10 優異

JD

讚好：整潔度和職員與服務
於 2024 年 2 月住了 1 晚

10/10 優異

Brenda L

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Ginger

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I really liked this hotel. My only complaint would be that they don't have recycling containers. Otherwise, very clean hotel and very helpful and courteous staff. Beds are comfortable and the bathroom is spacious.
於 2024 年 2 月住了 3 晚

6/10 一般

brittany

家人同遊
讚好：職員與服務
Did n't like that dogs were allowed, sometimes this is fine but the staff isn't able to do anything if owners dogs are loud (barking all day in the room next to you or in the lobby) or barking at you as you go to and from breakfast
於 2024 年 2 月住了 2 晚

6/10 一般

Philip

讚好：整潔度和職員與服務
不滿：設施服務
於 2024 年 2 月住了 3 晚

10/10 優異

Gareth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

8/10 不錯

Kimberly (Orting)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay here with one exception. The beds are hard. It was like sleeping on plywood. We were never truly able to get comfortable or sleep well. Other than that, location is great, staff was amazing.
於 2024 年 2 月住了 3 晚