4/10 欠佳
Pei-Yi
家人同遊
2020年9月11日
讚好：整潔度和客房舒適度
Location is good but facilities need to be upgarde
I was staying for 2 nights , the secobd night ,
There were some problems.
1:The light bulbs were flickering randomly in the living room, need to turn off and on for few times.
2 : I wanted to take a bath, but I wasn't sure if the blue bottle is for the bath. The receptionist came to see it, but he was not very sure as well and told me better not to use it, so i couldn't take a bath , and the next day , when I checked out , they told me oh yes it's for bath :( Feel very disappointed about that,
their stuff need to be trained properly.
3: when I was in a shower , the water wasn't hot , it was warm and getting colder and colder ,
I could only finished the shower quickly, basically I finished my shower in cold-warm water. It was a cold night.
And when we called the receptionist ,he apologized for that and couldn't do anything for us ,only can respond to the maintenance team on the next day.
It was a very bad experience for the last night , especially for this high-grade hotel , NZD$920 for a night , I think it didn't worth it ,facilitates need to be upgarde
Pei-Yi
於 2020 年 9 月住了 2 晚