Haka House Queenstown, in the heart of Queenstown City Centre, offers a warm, social atmosphere. Enjoy coffee and tea in the welcoming lobby, free in-room WiFi, and laundry facilities. Its central location makes exploring the city hassle-free.
Located in Queenstown City Centre, a neighbourhood in Queenstown, Haka House Queenstown is near the airport and near the beach. Queenstown Mall and Creative Queenstown Arts & Crafts Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queenstown Beach and Lake Wakatipu. Queenstown Arts Centre and Cookie Time are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails, mountain biking and ecotours in the area. Visit our Queenstown travel guide
Haka House Queenstown provides amenities, such as a terrace and laundry facilities. Stay connected with free in-room WiFi.
You'll also find perks such as:
Self-parking (surcharge), outdoor furniture and smoke-free property
A vending machine, luggage storage and tour/ticket information
Coffee/tea in reception
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding, in addition to amenities such as free WiFi.
Other amenities include:
Guidebooks and local maps
Communal kitchens, limited housekeeping and phones
Awards and affiliations
Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Uncovered self-parking fee: NZD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Children 18 years old and younger are not permitted at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Haka Lodge Queenstown Hostel
Haka Queenstown
Haka Lodge Queenstown Hostel
Haka House Queenstown Queenstown
Haka House Queenstown Hostel/Backpacker accommodation
Haka House Queenstown Hostel/Backpacker accommodation Queenstown
Frequently asked questions
Is Haka House Queenstown pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Haka House Queenstown?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Haka House Queenstown on 1 Apr 2026 start from HK$671, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Haka House Queenstown?
Self-parking is available for NZD 15 per night. Limited spots are available.
What time is check-in at Haka House Queenstown?
Check-in start time: 2:00 PM; check-in end time: 6:00 PM.
What time is check-out at Haka House Queenstown?
Checkout is at 10 AM.
Where is Haka House Queenstown located?
Located in Queenstown City Centre, this hostel is within a 10-minute walk of Queenstown Arts Centre, Queenstown Mall and Skycity Queenstown Casino. Cookie Time and Fear Factory Queenstown are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Haka House Queenstown Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.2
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 140 out of 298 reviews
10 - Excellent
140
Rating 8 - Good. 93 out of 298 reviews
8 - Good
93
Rating 6 - Okay. 47 out of 298 reviews
6 - Okay
47
Rating 4 - Poor. 9 out of 298 reviews
4 - Poor
9
Rating 2 - Terrible. 9 out of 298 reviews
2 - Terrible
9
Reviews
10/10 Excellent
Cathi
11 Feb 2026
Excellent location!
Cathi
Stayed 7 nights in Feb 2026
8/10 Good
Jade
29 Jan 2026
Beautiful room with beautiful view. Small place with no
Apartment was great for 4. Thanks for the luggage storage while we did our hike.
Double rooms were quite tight for 2 with suitcases.
Strange layout but two shared kitchens and plenty of bathrooms
It's obviously a budget option catering to backpackers and younger workers, but it's clean, friendly and central. There's a bit of demand on the shared bathrooms, but nothing you wouldn't expect from accommodation of this type. I would happily stay again.
I didn’t realise check in was until 6pm was stressing out that we wouldn’t be able to get in because we were travelling over, my cousin was in Queenstown and she called them up got everything sorted and gave us the key and everything was absolutely perfect so thankful for that. The stay was awesome perfect sized room for me and my friend nice and tidy, really comfortable and staff in the morning were super friendly!! Definitely recommend staying here
Michaela
Stayed 1 night in Aug 2023
6/10 Okay
ashley
2 Jan 2025
Liked: Staff & service
Room was clean but bathrooms not very clean. Very noisey. From first floor you can hear people upstairs, doors opening and closing. Not super close to down town. Was expensive in comparison to other hostels j stayed at which were much more modern, clean and close to downtown. Front staff super nice and welcoming.
ashley
Stayed 1 night in Jan 2025
8/10 Good
Natasha
21 Oct 2024
Liked: Cleanliness, staff & service, amenities
Great location and comfortable beds! The staff are super nice and helpful (booked through a third party and there were some discrepancies but Haka House resolved them separately with the third party). Enough showers/bathrooms so we never had to wait. Only complaint is that our room was next to the lounge and that door is closed in the evenings (propped open during the day), which meant whenever ppl came and went at night, it kept slamming due to the door mechanism. Just bring ear plugs and you'll be fine.
Good location, and clean and comfortable. But don't expect to get much sleep. Quiet hours (10 p.m. - 7 a.m.) are neither respected or enforced. (We saw too late that there is a number to call to report noise, but guests shouldn't have to do a staffer's job, anyway). Our three nights there were like staying in a frat house -- loud partying and music until well after midnight, including one night until 4 a.m. Never again for us.
I guess I should be happy that I had a room in Queenstown. To be clear I didn’t realize that when I booked this that’s it’s a hostel. I just feel it’s ridiculous to pay $289 Cdn as single person and get almost 0 amenities. The bed was excellent but it was a very hot room with no air conditioning only a small fan to move the air. I had no choice but to leave the windows open but my room faced the Main Street so it was very noisy. The curtains were falling down as the rod is not astrong enough to carry the heavy drapes. There also is no bathroom in the room and you have to use a shared bathroom. I have been paying approximately the same price in other busy tourist locations and this room definitely doesn’t meet the standards set by other places.
It was very difficult to find the lodge as there has been construction around. Took us 20 mins to find that place at night. When we got in, we spent another 30 mins trying to figure out why our power points aren’t working. We tried ringing night shift manager and it goes straight into the mail box? We were exhausted at the time and just wanted to relax and CHARGE our phone!!! Turns out the main switch on the switchboard WAS NOT turned on… HOW COULD A GUEST KNOW THIS??? The bathroom. Again, shower does not work. We did not take a shower that night!!
On top of that when we got into bed. Bedsheet has the previous customers hair!!! HOW GROSS. THEY DID NOT EVEN CHANGE THE BEDSHEET!
I’ve never left a bad review. This is my first time and I will never go back again.
The only good thing about the place is. Easy location. Very central.
The hotel is located a bit outside of town, and since there's a main road right in front, you can hear some traffic noise. Like other HAKA properties, check-in is fully automated and self-service. However, there's a curfew and a PIN code required for the entrance door. This information was displayed at the reception, but I wasn’t aware of it. When I returned around 8 p.m., I couldn’t open the door and had to ask another guest inside to let me in. It made me feel that there was a lack of clear information regarding the absence of on-site staff. The room I was assigned was a semi-basement unit facing the street, while the staff room was on the second floor—which made me wonder about the room assignment. My bed was on the top bunk, but there was a large gap between the bed and the wall. Small items would fall through the gap; in fact, a 500ml plastic bottle dropped and hit the light on the lower bunk.
I understand that room layouts may vary, but I believe it would be safer if this gap were filled or minimized. The small storage basket near the outlet was better than nothing, but I was still concerned about items falling. That said, the shower and toilet facilities were well-maintained and I appreciated that. While I’ve pointed out a few issues, in terms of cost-performance, this hotel is hard to beat. I would still recommend it to others.
Takashi
Stayed 2 nights in Apr 2025
4/10 Poor
Man Lok
2 Jan 2026
Liked: Cleanliness
Disliked: Staff & service
It states "Free parking" in my invoice, but the staff said we need to pay NZD15 for a night for parking. And the parking area is very tiny.
Man Lok
Stayed 1 night in Dec 2025
10/10 Excellent
Barbara
26 Oct 2025
They had Lord of Rings on dvd in the lounge
Barbara
Stayed 1 night in Oct 2025
6/10 Okay
Edwina
3 Dec 2025
I was on the lower floor and every step a person makes on the floor above it feels like the celing is going to cave in. The walls are extremely thin. Everything in the room was nice and the room smelt nice. The bathrooms were as dirty/clean as the person that previously used them.
Unclean hostel, bathrooms were disgusting. Pee stained shower floor, pink mould in the sink, no soap.
We alerted the staff to the fact there was no soap in any of the facilities and they shrugged and said “try another one then”
Staff were unfriendly.
Heater in the room didn’t work.
Only good thing was the location.
Yes, my reservation included parking, however reception asked me to pay $15/each night. Guy called hotel manger and problem was resolved- but insisted that parking is additional to room charges.