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海維爾公寓的評價

3.5 out of 5
海維爾公寓
66-70 Thompson Street, Queenstown

評價

9.2

卓越

10 分評分，優異；424 則評價中有 282 則" "
8 分評分，不錯；424 則評價中有 104 則" "
6 分評分，一般；424 則評價中有 28 則" "
4 分評分，欠佳；424 則評價中有 7 則" "
2 分評分，很差；424 則評價中有 3 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Zi

於 2021 年 12 月住了 9 晚
HV Management 於 2022年1月8日的回應
Thank you for you review, it was a pleasure hosting you both

10/10 優異

Min hung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 5 晚
Team Highview 於 2020年2月24日的回應
We are very happy that our team and property has been able to meet your expectations and hope we can welcome you on another trip to Queenstown.

10/10 優異

I

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
每早打開窗簾就是湖景，有廚房洗衣機很方便
於 2019 年 4 月住了 3 晚

10/10 優異

Kwok ping

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
a comfy stay with good cooking facility
於 2018 年 12 月住了 4 晚

8/10 不錯

Chi ying (香港)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
湖景房優美
一家五大人入住一個雙連單位，地方寬敞舒適，景色優美。因只住三天，所以沒有房間清理服務的，但若要多取毛巾用品也可向接待處拿取。職員也很友善。由於它位置在半山腰，需要約十五分鐘步行到鎮上，但路不難走，乘搭的士也只花十二元左右。如兩人入住，建議花多少少錢選擇向湖景，不然則只是一個向車位的雙人套房，那就整件事情就不一樣了。

6/10 一般

hongjiang (中国)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
中国
卫生差，第二天服务员不给打扫房间，房间小，地点比较偏远

10/10 優異

Peter (Te Puke)

家人同遊
讚好：整潔度
Lovely view. Clean. Nice fireplace. Quite close to town to walk
於 2024 年 4 月住了 4 晚

10/10 優異

Kazuyuki (Urayasu City)

家人同遊
讚好：整潔度、設施服務和住宿狀況
ガス式の暖炉が雰囲気良好でした
於 2024 年 3 月住了 3 晚

10/10 優異

Ozgu

家人同遊
讚好：整潔度和住宿狀況
Fantastic property! Has everything you would need. We got the 2 bedroom apartment and it had the studio the one bedroom apartment so really we had two bedrooms two bathrooms a kitchen and a kitchenette! Everything is well thought out for a comfortable stay I highly recommend! The only downside is that it is at the top of the hill (worth it as the views are incredible!). You can walk down to the main areas (10-15 min) or you can drive.
於 2024 年 4 月住了 4 晚

10/10 優異

Deana

伴侶同遊
讚好：整潔度和設施服務
Amazing views and very spacious apartment! Comfortable and clean.
於 2024 年 3 月住了 2 晚
Highview 於 2024年4月18日的回應
Thank you Deana! We love our housekeeping team, and agree they do a wonderful job!

6/10 一般

Susanna

家人同遊, 伴侶同遊
讚好：住宿狀況
不滿：整潔度
Die Unterkunft ist viel zu teuer, für was sie bietet. Wir hatten ein Zimmer im Untergeschoss ohne Fenster, kleiner als eine Schiffskajüte und bezahlten trotzdem 130.- pro Nacht ohne Frühstück.
於 2024 年 3 月住了 3 晚
Highview 於 2024年4月3日的回應
Hi Suzanna, We are sorry to hear you did not enjoy your stay. We are also sorry that you thought 200 a night was expensive for your room. Highview is actually one of the most affordable studios / apartments to stay in Queenstown, and we do pride ourselves on being priced well so we are sorry this fell short of your expectations. As studios / apartments we do not offer a breakfast option- again we are sorry if there was some confusion here. We hope that you at least enjoyed some of your time in Queenstown.

8/10 不錯

Abigail Angela

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 4 晚
Highview 於 2024年4月18日的回應
Thank you!

10/10 優異

Marc

讚好：整潔度、設施服務和住宿狀況
I loved the views and mountains that surrounded us was so good to wake up to such beauty
於 2024 年 2 月住了 7 晚
Highview 於 2024年4月18日的回應
Thank you Marc, the views from our one bedroom apartments are something pretty special :)

10/10 優異

Laura

讚好：整潔度、設施服務和住宿狀況
Stunning lake view. Apartment was comfortable and spacious. The walk up the hill is steep but totally doable- don’t let that deter you.
於 2024 年 3 月住了 4 晚
Highview 於 2024年4月18日的回應
Thank you Laura, we appreciate you taking the time to review Highview!

10/10 優異

Li Li (Sydney)

親子同遊
讚好：整潔度、設施服務和住宿狀況
It was a great place and very close to the city centre, albeit with a steep hill to walk back
於 2024 年 2 月住了 4 晚
Highview 於 2024年4月18日的回應
Thank you Li Li!

4/10 欠佳

Vinu

讚好：整潔度
不滿：設施服務
The studio room I stayed in had an inadequate kitchenette, no sink, no dishwasher , no scrub to wash the dishes, just toaster and microwave. Laundry was a paid laundry system, there was no washer or dryer in the room. Internet speed was good. No air conditioning but had a fan. Studio room is in the basement, so no view. Felt the room charge was high for what I got.
於 2024 年 2 月住了 5 晚
Jade 於 2024年3月1日的回應
Hi VinuThank you for taking the time to provide feedback on your recent stay with us. We value all feedback as it helps us improve our services and better meet the needs of our guests.We're glad to hear that you found our internet speed satisfactory during your stay. However, we apologize for any inconvenience caused by the facilities not meeting your expectations.We understand your concerns regarding the kitchenette and laundry facilities. Our studio rooms are designed to provide basic amenities for a comfortable stay, including a microwave and coffee/tea making facilities, as described in our listing. We regret any misunderstanding regarding additional amenities such as a dishwasher or washer/dryer, as these are not advertised in our description.It's important to note that our rates are competitively priced compared to other accommodations in Queenstown. While we strive to offer affordable options for our guests, we also aim to be transparent about the amenities and services included in each room type.We apologize if there was any confusion regarding the description of our accommodations. We encourage guests to reach out to us with any questions or concerns prior to booking to ensure that our property meets their needs and expectations.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.

6/10 一般

Claudine

伴侶同遊
Trop cher pour la qualité et grandeur du studio.
於 2024 年 2 月住了 4 晚
Jade 於 2024年2月28日的回應
Dear Claudine,Thank you for your feedback. We apologize for any inconvenience you experienced. During peak seasons, our rates may be higher, but they remain competitive compared to similar rooms in the area. We value your input and hope to welcome you back for a better experience.Best regards,

8/10 不錯

Julie

於 2024 年 2 月住了 4 晚
Highview 於 2024年4月18日的回應
Thankyou!

10/10 優異

Abhimanyu

讚好：整潔度和住宿狀況
Wonderful location, room and property. The view from the apt is incredible. 12-15 min walk from downtown. The front desk was responsive. Loved our stay.

8/10 不錯

Thanthong

讚好：整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Marc

讚好：整潔度和客房舒適度
Excellent hôtel avec magnifique vue
Magnifique hôtel sur les hauteurs de Queenstown. Si possible prenez un appartement ou studio avec vue sur le lac. La vue est superbe. Service top
於 2024 年 1 月住了 2 晚
Jade 於 2024年3月1日的回應
Thank you Marc for your lovely review of Highview. We are so pleased you loved our service and the views.

10/10 優異

sumira

家人同遊
讚好：整潔度、設施服務和住宿狀況
Absolutely gorgeous. Beautiful apartments and views incredible.
於 2024 年 1 月住了 5 晚
Jade 於 2024年3月1日的回應
Sumira, thank you ever so much for taking the time to review our property :)

10/10 優異

Sharon

家人同遊
讚好：整潔度、設施服務和住宿狀況
The view from the apartment was stunning. The apartment was modern and spacious. It was the first truly accessible apartment we stayed in across both islands. It was just perfect!
於 2024 年 1 月住了 4 晚
Jade 於 2024年3月1日的回應
Thank you Sharon! So pleased to hear that you had a great stay :)

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
Amazing apartment
Comfortable and clean apartment. Beautiful lake and mountain view. Friendly staff. Will come back and stay there again.
於 2023 年 12 月住了 4 晚

8/10 不錯

Carina

讚好：整潔度和客房舒適度
於 2023 年 12 月住了 7 晚

10/10 優異

David (San Clemente)

家人同遊
讚好：整潔度和住宿狀況
Andrea was awesome. She helped us through a little situation when we first got there. We like the 1&2 bedroom apartments, but would avoid the studio apartments.
於 2023 年 12 月住了 4 晚

8/10 不錯

rachel

讚好：整潔度、設施服務和住宿狀況
The views and rooms like images online. Check in process was easy. The room was heated and safe water was provided on arrival. The only thing not to my personal preference was the softness of the mattress. The king bed is made up of two twin beds so it’s not a seamless transition and dipped in the middle. There are a lot of road works around the hotel and Queenstown in general. Nothing that the operators can do but something for future guest to be aware of.
於 2023 年 12 月住了 3 晚

8/10 不錯

Suvi

多人同遊
讚好：整潔度、設施服務和住宿狀況
Overall experience was good with easy check in and check out. Small reminder for cleaning staff: there can be towels hanging on the other side of the door. We had previous guests towels there.
於 2023 年 11 月住了 4 晚

10/10 優異

David and Christine

多人同遊
讚好：整潔度、設施服務和住宿狀況
Great location with a view and easy walk into town although prepare for short step climb back up hill although only takes 10 mins from town. Spacious and clean with all the amenities I’d stay here again for sure
於 2023 年 11 月住了 4 晚

6/10 一般

Glen

於 2023 年 11 月住了 4 晚

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The apartment had everything we could have asked for. The view alone was worth the uphill walk from town.
於 2023 年 11 月住了 4 晚

10/10 優異

Julie

讚好：整潔度、設施服務和住宿狀況
Lovely spot with great amenities and great view! Highly recommend if traveling with a group or family and could benefit from a kitchen, dining area, etc.
於 2023 年 11 月住了 3 晚

8/10 不錯

Brett

讚好：整潔度、設施服務和住宿狀況
The manager was such a gorgeous lady, and extremely helpful. The room was small but clean, and fairly centrally located.
於 2023 年 11 月住了 2 晚
Highview Management 於 2023年11月21日的回應
Thank you for your kind words Brett, we are pleased you enjoyed your stay :)

10/10 優異

Eric

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 11 月住了 5 晚
Highview Management 於 2023年11月21日的回應
Thank you Eric

10/10 優異

Bonnie

讚好：整潔度和住宿狀況
於 2023 年 10 月住了 4 晚
Highview Team 於 2023年10月30日的回應
Thank you for you review Bonnie :)

10/10 優異

Eddy

讚好：整潔度和客房舒適度
於 2023 年 10 月住了 2 晚
Highview Team 於 2023年10月30日的回應
Thank you for reviewing Highview Eddy

10/10 優異

Jo

於 2023 年 10 月住了 4 晚
Highview Management 於 2023年11月16日的回應
Thank you so much for reviewing our property Jo :)

8/10 不錯

Jerome

讚好：整潔度和住宿狀況
Fantastic location and clean
於 2023 年 10 月住了 3 晚
Highview Team 於 2023年10月30日的回應
Thank you for taking the time to review Highview Jerome

10/10 優異

Geoff

讚好：整潔度和客房舒適度
Room with a view
The best yet we have stayed in on our three weeks in NZ
於 2023 年 10 月住了 3 晚
Highview Team 於 2023年10月16日的回應
Dear Geoff, Thank you for taking the time to review our property! We are very pleased to hear that you enjoyed your stay.

10/10 優異

??

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
전망이 오클랜드 시내 중심부에 있는 곳 보다 훨씬 좋았다. 이곳에서 우리는 조용하게 오로라를 볼 수 있었으며, 가격에 비해 훌륭한 시설을 이용했다.
於 2023 年 10 月住了 2 晚
Highview Team 於 2023年10月16日的回應
Thank you so much for reviewing our property. We are so pleased you loved the views from your room and the faculties we have here at Highview.

10/10 優異

Bronya

伴侶同遊
讚好：整潔度和設施服務
Great location, short walk to central shops and restaurants as long as you don’t mind hills.
於 2023 年 10 月住了 2 晚
Highview Team 於 2023年10月30日的回應
The hills around Queenstown sure do make us burn off our meals, don't they?! Thank you for reviewing Highview Bronya. We appreciate it.

10/10 優異

belinda

家人同遊
讚好：整潔度、設施服務和住宿狀況
This apartment was perfect for our family stay Sept 23. We had ground floor which worked perfectly for a family member with accessibility issues. The shower in the main bedroom accommodated for this need also. View was wonderful. The apartment is on a hill with quite a steep walk into town, but we knew this before booking. It's Queenstown, so you expect this. We did have a hire car, but due to minimal parking spaces in town, we just used an uber or taxi when going out to dinner etc. Perfect place, wonderful lake view from our 2 bed apartment, clean and spacious, staff lovely, communicated via email before arriving. Would stay again.
Highview Team 於 2023年9月29日的回應
Thank you for taking the time to review our property!We are pleased you enjoyed your stay :)

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
Amazing views
What a view over the lake from here. Great place. We really enjoyed our stay here. Fire place a nice touch. Nice and clean.
於 2023 年 8 月住了 4 晚
Highview Team 於 2023年9月29日的回應
Thank you for taking the time to review Highview :)

10/10 優異

Arunotai

讚好：整潔度、設施服務和住宿狀況
Everything all good, comfortable, clean, quiet, staff friendly and have enough car park inside the apartment.
於 2023 年 9 月住了 2 晚
Highview Team 於 2023年10月3日的回應
Thank you Arunotai for your review- we are so pleased to hear that you enjoyed your stay!

8/10 不錯

Kylie

親子同遊
讚好：整潔度和住宿狀況
Views from the property were beautiful.
於 2023 年 8 月住了 8 晚
Highview Team 於 2023年10月30日的回應
Thank you Kylie

8/10 不錯

Debanjan

商務旅客
讚好：客房舒適度
Comfortable stay with excellent view
The views are amazing and the furnishing and kitchen utensils are top notch. The bathroom will benefit from heated tiles and drain for shower water in the bathroom. Also exhaust/air freshner would be nice. Otherwise amenities were top notch and easy to get to Queenstown cbd with a very pleasant place to stay! Well recommended.
於 2023 年 8 月住了 3 晚
Highview Team 於 2023年10月16日的回應
Dear Debanjan,Thank you so much for taking time to review our apartments- we are so glad you enjoyed your stay. We also thank you for your feedback and will take this on board.

8/10 不錯

Anika

於 2023 年 8 月住了 2 晚

8/10 不錯

Dan

讚好：整潔度和住宿狀況
Easy lock and leave, tidy and clean. Wifi issues with help desk not available late at night.
於 2023 年 8 月住了 3 晚
Jade 於 2023年9月29日的回應
Thank you for your review :)

10/10 優異

Mark Andrew

家人同遊
讚好：整潔度、設施服務和住宿狀況
Convenience of close town access in a tidy comfortable unit was perfect. Was nice to have the kids in the same unit but not right on top of us. A hot spa after skiing is a definate bonus.
於 2023 年 7 月住了 12 晚
Highview Management 於 2023年8月6日的回應
Thankyou for your wonderful feedback Mark, we hope to see you again!