庭園
查看供應

皇后鎮智選假日套房酒店 (IHG 旗下酒店)的評價

4 out of 5
皇后鎮智選假日套房酒店 (IHG 旗下酒店)
CNR STANLEY AND SYDNEY STREET, Queenstown

評價

9.2

卓越

10 分評分，優異；783 則評價中有 533 則" "
8 分評分，不錯；783 則評價中有 166 則" "
6 分評分，一般；783 則評價中有 54 則" "
4 分評分，欠佳；783 則評價中有 17 則" "
2 分評分，很差；783 則評價中有 13 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Lai Ching J

於 2023 年 12 月住了 2 晚
Rich - Reception 於 2024年1月6日的回應
Thank you for your comments :)We appreciate any feedback our guests leave us when they depart!

8/10 不錯

Kwok Fan

讚好：整潔度
taking effort to walk from centre to hotel，climbing the mountain
於 2023 年 9 月住了 6 晚
Rich - Reception 於 2023年9月28日的回應
Thank you for your feedback!

10/10 優異

Lok Yin Dominic

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location, room conditions and breakfast. Friendly staffs.
於 2023 年 8 月住了 4 晚
Daniel 於 2023年9月4日的回應
Hi Thank you for your valuable feedback.We take great pride in our work, and our sincerest hope is that our guest enjoys the time that they spent in Holiday Inn Express & Suites Queenstown. Your feedback has demonstrated that it does, and we appreciate you letting us know.We’d love to see you again for your next visit to Queenstown and have a good day! Thank youRegards, DanielExpress AgentHoliday Inn Express & Suites Queenstown

10/10 優異

Xumin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Definitely a good pick for queenstown, away from busy center within walking distance, quiet and friendly staff. Breakfast is good
於 2023 年 7 月住了 2 晚
Rich from Reception 於 2023年8月6日的回應
Thank you for your feedback!!!We appreciate any feedback you leave us :)

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
Except the cleaning, the overall is good.
Except the cleaning, the overall is good. There is no vacuum for 7 days stay as the little tissue always on the same spot near the door entrance. No cleaning on the toilet or bathroom as well, the staff just replace the towels.
於 2023 年 7 月住了 7 晚
Rich 於 2023年7月18日的回應
Thank you for your response!We will take your feedback into account and we will make sure we have everything ensured next time. We're happy you enjoyed your time here and we will look forward to seeing you next time!

6/10 一般

Der- I

家人同遊
讚好：整潔度
不滿：職員與服務
Front dest service needs big improvement
於 2023 年 4 月住了 2 晚
Shub 於 2023年4月17日的回應
Dear Der_I,Thank you for choosing to stay with us here at the Holiday Inn express and for taking the time to leave your review.We do acknowledge your feedback as it does help to highlight areas in which we can improve our service to all our Guests.Thank you again for staying with us and look forward to welcoming you back in the not too distant future.Best WishesShubam SainiDuty Manager

10/10 優異

Kerina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing service. Good breakfast
於 2024 年 5 月住了 3 晚

10/10 優異

Upinder

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
it was absolutely amazing and cbd area is easily accessible above all the staff is courteous and helpful
於 2024 年 5 月住了 3 晚

10/10 優異

Rachael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff are extremely accomodating whenever possible. Rooms mid-sized for a city hotel with most toiletries and amenities provided. Free breakfast buffet with machine coffee. Walkable to town down a hill. Only issue is street parking which is almost impossible to find even in the quieter season, so expect to pay $25 a night to park your car here.
於 2024 年 5 月住了 4 晚
Emma - Reception 於 2024年5月18日的回應
Hi Rachael, thanks for your thoughtful review. We hope to welcome you back on your next trip to Queenstown.

10/10 優異

Anita

讚好：整潔度、職員與服務和住宿狀況
This was a great place to stay in Queenstown. The location is less than a 10 minute walk from downtown and about a block away from the botanical gardens. It's much nicer and more upscale than what people think of as a Holiday Inn Express - a lovely lobby, and nice new rooms (albeit an obscured glass bathroom). I believe the hotel is pretty new. It has a wonderful restaurant. I wasn't expecting the restaurant to be as good as it is. It's reasonably priced and the food is delicious. Everyone was very accommodating and friendly. I would definitely stay there again.
於 2024 年 5 月住了 3 晚
Emma - Reception 於 2024年5月18日的回應
Hi Anita, thanks so much for your detailed review. We'll pass your compliments about the restaurant on to our food and beverage team. So glad you enjoyed your stay.

10/10 優異

Alfredo

讚好：整潔度、職員與服務、設施服務和住宿狀況
H
於 2024 年 5 月住了 2 晚
Emma - Reception 於 2024年5月12日的回應
Kia ora Alfredo, thanks for your positive review! Hope to see you again soon.

10/10 優異

Koji

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
スタッフの皆さんがとても親切でした！
於 2024 年 4 月住了 4 晚
Emma - Reception 於 2024年5月8日的回應
Hi Koji,Thanks so much for your feedback! We hope to welcome you back again.

10/10 優異

Chiharu (Vienna)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The location was excellent and the breakfast was a great plus specially before going to an early start tour
於 2024 年 5 月住了 4 晚
Emma - Reception 於 2024年5月8日的回應
Hi Chiharu,Thanks so much for your kind words! We love sharing the early breakfast with guests.

10/10 優異

Ewan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very comfortable rooms, that were warm and very clean Good bathroom shower etc. Very quiet - no noise. Easy to walk to town centre. Very convenient bus stop if wanting to take bus to an from airport.
於 2024 年 4 月住了 3 晚
Emma - Reception 於 2024年5月8日的回應
Hi Ewan,Thanks so much for your detailed positive feedback. We hope to welcome you back in the future.

8/10 不錯

Risa

讚好：整潔度、職員與服務和住宿狀況
バス停が近くて便利でした
於 2024 年 4 月住了 3 晚
Emma - Reception 於 2024年5月8日的回應
Hi Risa,We're glad that you enjoyed the convenient location of the hotel. We hope to see you again on your next trip to Queenstown.

6/10 一般

Andrew

伴侶同遊
讚好：整潔度和職員與服務
The property is central to queenstown and has parking. I booked primarily because i could park on the premises. When we arrived there was no parking. It should state on the website that parking is limited .
於 2024 年 4 月住了 1 晚
Emma - Reception 於 2024年5月8日的回應
Hi Andrew,Yes, our parking is subject to availability. We're sorry that the lack of parking impacted your guest experience. We'll work on improving our messaging so that the parking situation is clearer to guests.

8/10 不錯

Ha Thi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Facility clean, breakfast is very good.
於 2024 年 4 月住了 2 晚
Emma - Reception 於 2024年5月8日的回應
Hi Ha Thi, We're glad you enjoyed the facilities and breakfast. We hope to welcome you back on your next visit to Queenstown.

10/10 優異

Denver

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall experience is great! Only negative is had to pay parking which i didnt do in Frankton. Would be glad to get a credit. Or reach me Denver
於 2024 年 4 月住了 4 晚
Emma - Reception 於 2024年5月8日的回應
Hi Denver, Glad to hear that you had a good experience. We do charge for parking as we have limited spaces available. Hope to welcome you back on your next visit to Queenstown.

10/10 優異

Melissa

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location , clean and service was excellent
於 2024 年 4 月住了 2 晚
Rich - Reception 於 2024年4月28日的回應
Thank you for your feedback!We're so glad you enjoyed your stay, and we hope to see you again.

10/10 優異

Donata

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Shayla was very friendly. We are happy with the room, too.
於 2024 年 4 月住了 1 晚
Rich - Reception 於 2024年4月28日的回應
Thank you for your feedback! We will mention this to Shayal, she's awesome :)We're so glad you enjoyed your stay, and we hope to see you again.

10/10 優異

Hien

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff, especially Mandy who went above and beyond, hand delivered a note with recommendations for foods. Short walk to the mall and many good restaurants nearby. Rooms are spacious and clean and modern. Would highly recommend. Thanks team!
於 2024 年 4 月住了 4 晚
Rich - Reception 於 2024年4月28日的回應
Thank you for your feedback! We will make sure to tell Mandy your kind words, she's awesome.We're so glad you enjoyed your stay, and we hope to see you again.

10/10 優異

Natalie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were super friendly and helpful, the breakfasts were a great way to fuel your day and is in a fantastic location
於 2024 年 4 月住了 4 晚
Rich - Reception 於 2024年4月28日的回應
Thank you for your feedback!We're so glad you enjoyed your stay, and we hope to see you again.

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The best Holiday Inn, perhaps, in the entire world. Great location just a few minutes walk from the busy tourist heart of Queenstown. Phenomenal view from our room.
於 2024 年 2 月住了 3 晚
Rich - Reception 於 2024年4月28日的回應
Thank you for your feedback!We're so glad you enjoyed your stay, and we hope to see you again.

10/10 優異

Shuying

讚好：整潔度、職員與服務和住宿狀況
Friendly staffs
於 2024 年 4 月住了 4 晚
Rich - Reception 於 2024年4月28日的回應
Thank you for your feedback!We're so glad you enjoyed your stay, and we hope to see you again.

10/10 優異

Diana

讚好：住宿狀況
We just enjoyed our stay & the breakfast was great!
於 2024 年 4 月住了 1 晚
Rich - Reception 於 2024年4月24日的回應
Thank you for the feedback. We're very happy you enjoyed your time here and we hope to see you again :)Richard HoltDuty Manager

10/10 優異

Frank

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the staff, all were great especially Jess
於 2024 年 4 月住了 2 晚
Rich - Reception 於 2024年4月24日的回應
Thank you for the feedback, I'll make sure I pass this feedback to Jess. We're very happy you enjoyed your time here and we hope to see you again :)Richard HoltDuty Manager

10/10 優異

raquel

讚好：整潔度、職員與服務和住宿狀況
Clean and safe
於 2024 年 4 月住了 1 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

10/10 優異

Sohail

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Delicious breakfast, cute and comfortable room, amazing staff at the front desk / bar!
於 2024 年 4 月住了 3 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

10/10 優異

Giselle

讚好：整潔度、職員與服務和住宿狀況
Had a great stay!
於 2023 年 12 月住了 3 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

10/10 優異

Jean-Francois (Gatineau)

於 2024 年 4 月住了 2 晚
Emma - Reception 於 2024年5月12日的回應
Kia ora, thanks for your glowing review! Hope to welcome you back next time you're in Queenstown.

10/10 優異

Cammy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing hospitality!
於 2024 年 4 月住了 4 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

10/10 優異

mark

讚好：住宿狀況
Very nice staff and wonderfully quiet room
於 2024 年 4 月住了 2 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

10/10 優異

Michaela

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and loved the breakfast in the morning!
於 2024 年 4 月住了 1 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

8/10 不錯

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was very nice. Gayle (originally from France) at reception was friendly & very helpful when we arrived. Road to hotel was very busy. Walk to restaurants, etc wasn’t long but it was no fun climbing the hill when returning to hotel.
於 2024 年 4 月住了 1 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with Gaelle and hope to see you next time :)Richard HoltDuty Manager

8/10 不錯

Wei

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

6/10 一般

Debbie

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was in a good location for easy access to the waterfront, cafes, shops, etc. The staff were helpful, and the chef went the extra mile to cater to dietary requirements. Howver, the mountain view we had requested dud not live up to expectation. We were on road level with roadworks directly outside the window, and the bare face of the gondola hill - not the Remarkable mountains - so not remarkable. Also when looking for a light snack mid afternoon on one occasion, there were no suitable options for gluten free - so again, disappointing and a loss to the hotel as we took our dollars off site.
於 2024 年 4 月住了 3 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

8/10 不錯

Annie

讚好：整潔度、職員與服務和住宿狀況
Everything was good. The room is big and clean and the free breakfast is convenient. The only downside of this hotel was that the queue for checkout was unnecessarily long. There was not enough staff to facilitate check out and the process caused frustration amongst guests.
於 2024 年 4 月住了 3 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!!We look forward to seeing you next time :)

8/10 不錯

Peter Maurice

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
very good apart from walk back up hill
於 2024 年 4 月住了 3 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

10/10 優異

Glen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and facilities
於 2024 年 4 月住了 2 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

10/10 優異

Harsh

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff excellent and friendly :)
於 2024 年 4 月住了 3 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

8/10 不錯

Cassidy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location for walking to activities
於 2024 年 4 月住了 3 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

10/10 優異

Kirankumar

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 3 月住了 4 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

10/10 優異

Lea

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

10/10 優異

Andrea

於 2024 年 4 月住了 1 晚
Rich - Reception 於 2024年4月28日的回應
Thank you for your feedback!We're so glad you enjoyed your stay, and we hope to see you again.

8/10 不錯

paul

於 2024 年 3 月住了 2 晚
Rich - Reception 於 2024年4月23日的回應
Thank you for the feedback you have left us.We will share this feedback with the team and hope to see you next time :)Richard HoltDuty Manager

2/10 很差

Charlotte

不滿：職員與服務
於 2024 年 2 月住了 2 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

10/10 優異

Shane

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Second stay. Just like the first. Well done!
於 2024 年 3 月住了 1 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

10/10 優異

Gavin

.
於 2024 年 3 月住了 2 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!We look forward to seeing you next time :)

10/10 優異

Lesli

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were friendly and helpful. The location was perfect only a short walk into town. The bus stops were located directly outside the hotel. Delicious buffet breakfast. Our room was clean and tidy. We thoroughly enjoyed our stay and will recommend this hotel to friends when travelling.
於 2024 年 3 月住了 3 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!!We look forward to seeing you next time :)

2/10 很差

Tia

於 2024 年 3 月住了 1 晚
Rich - Reception 於 2024年4月13日的回應
Thank you for the feedback!!We look forward to seeing you next time :)