大堂

皇后鎮溫德姆花園酒店的評價

4 out of 5
皇后鎮溫德姆花園酒店
32 Red Oak Drive, Remarkables Park, Queenstown

評價

8.6

優異

10 分評分,優異;653 則評價中有 335 則" "
8 分評分,不錯;653 則評價中有 207 則" "
6 分評分,一般;653 則評價中有 66 則" "
4 分評分,欠佳;653 則評價中有 35 則" "
2 分評分,很差;653 則評價中有 10 則" "

9.2/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

9.2/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Raymond

多人同遊
讚好:整潔度和客房舒適度
Unforgettable stay with fine ticket
Good value and nothing to complain at all. Very new hotel and clean. The location is convenient and near to airport and nearby shopping mall with super market n restaurants. Should definite come back in my next visit. The only drawback is limited car park. We had to park our car along the road outside the hotel which was dead end but got a fine ticket next morning.
於 2024 年 1 月住了 3 晚
Guest Service Team 於 2024年1月9日的回應
Dear Raymond, Thank you for your review and we love to hear that you enjoyed your stay with us.We are sorry that you've got a parking ticket. Please get in touch with us at reception@wyndhamgardenqueenstown.co.nz so we can follow up.We really look forward to host you again!Best wishes from The Team.

8/10 不錯

Kevin

讚好:整潔度和客房舒適度
於 2023 年 9 月住了 2 晚
Guest Services 於 2023年10月2日的回應
Dear Kevin, Thanks for taking the time to provide us with your review. This really helps us to improve!We look forward to hosting you soon.Warm Regards Guest Services

10/10 優異

Hung En

讚好:整潔度和客房舒適度
於 2023 年 4 月住了 1 晚
Guest Service 於 2023年4月12日的回應
Dear Hung, Thank you so much for your feedback. We really appreciate it!We are glad that you have enjoyed your stay with us and look forward to hosting you again in the future.Best wishes,Guest Service

8/10 不錯

Ching-Sung

多人同遊
讚好:整潔度和客房舒適度
很乾淨!很漂亮!就是洗碗槽太小了,不方便
非常的乾淨空間跟實際坪數講的是一樣,什麼都很好,景色很漂亮,但是唯一的缺點就是廚房的洗水槽太小了 PS:洗碗槽真的太小了
於 2023 年 2 月住了 3 晚
Guest Service Team 於 2023年3月22日的回應
Dear Ching-Sung, Thank you for your feedback, we appreciate it! We are happy you have enjoyed your stay with us. Kind Regards, Guest Service Team

8/10 不錯

Hua-Ling

於 2023 年 2 月住了 1 晚
Melanie 於 2023年3月5日的回應
Hi Hua-Ling, thank you for taking the time to review the hotel, we really appreciate it. Kind Regards, Wyndham Guest Services

10/10 優異

Zhiming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
在皇后镇机场附近的好选择
附近环境优美、购物歺饮方便,酒店位置很好、管理员很好、物有所值,
酒店附近
客房窗外
於 2019 年 11 月住了 3 晚
GM 於 2019年11月25日的回應
Hi Zhiming, Thanks for the fantastic review.

8/10 不錯

Elaine

家人同遊
讚好:整潔度和職員與服務
Reception職員好有禮貌,尤其是會說普通話職員,她會幫助我預訂那間便宜及適合Massage給我,好親切
於 2019 年 2 月住了 1 晚
GM 於 2019年2月13日的回應
Hi Elaine, Thanks for the review. We are glad you found our team to be friendly and polite.

2/10 很差

真實旅客

讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
飯店不負責任
Hotels.com發郵件向此飯店申請退款多訂的一間房,Hotels.com回應我此飯店都沒有回覆郵件。當天在飯店也是很不積極的處理我們的問題。很不解為什麼此飯店會以這樣不負責任的態度回應及服務入住的住客。 另外,隔音不好,會聽到隔壁的電視聲音。
於 2018 年 11 月住了 1 晚
GM 於 2018年12月26日的回應
Hi Anon, Thanks for the feedback.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體環境好舒服,櫃台靚仔哥哥,仲要識廣東話!不過,要上樓梯,攞行李比較重!還算可以!
於 2018 年 8 月住了 1 晚
GM 於 2018年8月12日的回應
Hi Anon, Thanks for the review. the hotel has 2 elevators so you dont have to use the stairs if you choose not to.

10/10 優異

AnnaLuz

家人同遊
讚好:整潔度、設施服務和住宿狀況
Easy access to transportation
於 2024 年 3 月住了 4 晚
Front Desk Team 於 2024年5月18日的回應
Dear Anna, thank you for your feedback and for taking the time to review our hotel. We're thrilled you had a positive experience with us, and we hope to see you again soon! Kind regards

8/10 不錯

Melissa

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Not far to the shopping centre
於 2024 年 5 月住了 1 晚
Front Desk Team 於 2024年5月16日的回應
Dear Melissa,Thank you for staying at our hotel and providing us with your feedback. We are glad you had such a great stay! We hope to see you again in a near future.Kind regards

8/10 不錯

Rosina

讚好:整潔度和住宿狀況
Love using the stair case, the view is amazing and the bakery is lovely
於 2024 年 5 月住了 2 晚
Front Desk Team 於 2024年5月10日的回應
Dear Rosina,Thank you for your feedback and for taking the time to review our hotel. We're thrilled you know had a positive experience with us, and we hope to see you again soon! Kind regards,

8/10 不錯

Rosina

Warm clean place to stay, I love using the stairs when I stay, the view is amazing
於 2024 年 5 月住了 1 晚
Front Desk Team 於 2024年5月10日的回應
Dear Rosina,Thank you for your feedback and for taking the time to review our hotel. We're thrilled you know had a positive experience with us, and we hope to see you again soon! Kind regards,

8/10 不錯

Cam

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 4 晚
Front Desk Team 於 2024年5月6日的回應
Dear Cam, thank you for your feedback and for taking the time to review our hotel. We're thrilled you know had a positive experience with us, and we hope to see you again soon! Kind regards, Front Desk Team

10/10 優異

Iain

讚好:整潔度和住宿狀況
Love the bike storage shed
於 2024 年 4 月住了 1 晚
Nana 於 2024年4月28日的回應
Dear Lain,Thank you for your feedback and for taking the time to review our hotel. We're thrilled to know you had a positive experience with us, and we hope to see you again soon! Kind regards, Front Desk Team

10/10 優異

Mike

讚好:整潔度
於 2024 年 4 月住了 1 晚
Front Desk Team 於 2024年4月19日的回應
Dear Mike, thank you for your feedback and for taking the time to review our hotel. We're thrilled you had a positive experience with us, and we hope to see you again soon! Kind regards,

6/10 一般

Yin

多人同遊
讚好:整潔度
Very tiny room, no chairs, no desk, can’t even put our luggage on the floor(there is huge iron support post in the room and makes room smaller).the shower floor is very very slippery!!!
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年4月15日的回應
Dear Yin, thank you for your review. We have different types of room and if you would like to stay with us again, please get in touch directly and our Team will be more than happy to help you to choose the best option for your comfort. We can appreciate your discomfort regarding the beams which run across only some of our rooms; it's an architectural decision aimed to protect us against earthquakes while building fast, and it's common among the buildings in our area. Unfortunately, it's not something we can change at this stage. We look forward to host you again in the future! Best wishes from The Team.

10/10 優異

Joanne

家人同遊
讚好:整潔度和住宿狀況
Comfy bed, easy check in and very handy after a day in Queenstown
於 2024 年 4 月住了 1 晚
Guest Service Team 於 2024年4月14日的回應
Dear Joanne,Thank you for your feedback, we really appreciate it.We are glad to know that you enjoyed your stay with us and look forward to hosting you again in the future.Best wishes from The Team.

10/10 優異

Yukiko

讚好:整潔度
不滿:住宿狀況
於 2024 年 4 月住了 3 晚
Guest Service Team 於 2024年4月14日的回應
Dear Yukiko,Thank you for your review, we really appreciate it.Best wishes from The Team.

8/10 不錯

Peter

Good no frills accommodation.
於 2024 年 4 月住了 1 晚
Front Desk Team 於 2024年4月5日的回應
Dear Peter, thank you for your feedback and for taking the time to review our hotel. We're thrilled you had a positive experience with us, and we hope to see you again soon! Kind regards

10/10 優異

miriama

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Nice clean friendly place
於 2024 年 3 月住了 2 晚
Front Desk Team 於 2024年3月26日的回應
Dear Miriama, Thank you for your feedback, we really appreciate it. We are glad to know that you enjoyed your stay with us and look forward to hosting you again in the future. Best wishes from The Team.

8/10 不錯

Don

讚好:整潔度、設施服務和住宿狀況
The room was clean and very new, no signs of any wear and tear. The bathroom was smaller than i expexted. There was an RXJ gurder in front of the window running from left to right at approx 45degrees. Could have done without that. Bed was comfortable. Having a heat pump was great. Overall the room was fine, just on the small side.
於 2024 年 3 月住了 1 晚
Guest Service Team 於 2024年3月22日的回應
Dear Don, We really appreciate your feedback and are glad that you enjoyed your stay with us. We look forward to hosting you again in the future.Best wishes from The Team.

10/10 優異

lovepreet

家人同遊
讚好:整潔度和住宿狀況
Awesome place
於 2024 年 3 月住了 3 晚
Front Desk Team 於 2024年3月16日的回應
Dear Lovepreet,Thank you so much for your review, we really appreciate it :)Best wishes from The Team.

4/10 欠佳

Robert

伴侶同遊
讚好:整潔度和住宿狀況
This is a brand new hotel that is in a tourist town and failed to include enough parking places to accommodate the number of hotel guests. We arrived at 10:15 pm and front desk was closed for night. Key was in a lockbox and found out in morming that I had illegally parked in a parking spot owned by a neighbor. Overflow parking is in a pay for parking lot several hundred yards away from hotel.
於 2024 年 3 月住了 2 晚
Reception 於 2024年3月13日的回應
Dear Robert,Thank you for your feedback. With all arrivals, we do advise guests of such in the pre arrival message. there is also several parking areas in the area in the result ours is full. The closest of all the parks is no less then a 2 minute walk from the hotel. We hope to welcome you back in the future in order to improve your opinion of the hotel. Kind RegardsReception

10/10 優異

Kathi

讚好:整潔度、設施服務和住宿狀況
Great rooms with kitchenette
於 2024 年 3 月住了 1 晚
Reception 於 2024年3月13日的回應
Dear Kathi,Thank you for taking the time to review the hotel. We appreciate your feedback. We hope to welcome you back to the hotel. Kind RegardsReception

6/10 一般

Nga

伴侶同遊
不滿:設施服務
The problem with this place is it has zero window that you can open to get fresh air from outside so the room is always stuffy. The kitchen has minimal equipment to cook a proper meal. At most you can do is frying some eggs. There is no designated parking and free parking on the property is limited. There is free parking nearby but you may risk getting a ticket if you don’t move it by 6 am. It’s convenient if you want to hike around and 10-15 minutes drive to Queenstown.
於 2024 年 2 月住了 4 晚
Reception 於 2024年3月13日的回應
Dear Nga,Thank you for your constructive feedback as a hotel we are always trying to enhance our guest experience. We will certainly take your comments under advisement. We hope to welcome you back in the future to improve your opinion of the hotel. Kind RegardsReception

10/10 優異

G Scott

讚好:整潔度和住宿狀況
Nice place to stay
於 2024 年 3 月住了 1 晚
Guest Services Team 於 2024年3月9日的回應
Dear Nathan,Thank you for your feedback; we appreciate it!We hope to host you again in the future.Best wishes from The Team.

10/10 優異

Stephanie

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The room was nice and had a kitchenette and laundry! The staff provided clear instructions for after hour check in. Very close to the airport which was convenient.
於 2024 年 2 月住了 1 晚
Andressa 於 2024年2月29日的回應
Thanks for staying with us. We appreciate your feedback!

4/10 欠佳

Leah

於 2024 年 2 月住了 1 晚
Guest Service Team 於 2024年2月26日的回應
Hi Leah,Thank you for your feedback. We would love to hear what did not match your expectations. We are always trying to improve.Best wishes from The Team.

8/10 不錯

Catherine

讚好:整潔度、設施服務和住宿狀況
Close to the airport
於 2024 年 2 月住了 1 晚
Front Desk Team 於 2024年2月23日的回應
Dear Catherine, Thank you for your feedback and for taking the time to review our hotel. We're very glad to know you had an overall positive experience with us, and we hope to see you again soon!Kind regards,

10/10 優異

Joanne

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
Guest Service Team 於 2024年2月21日的回應
Hi Joanne,Thank you for your review, we appreciate it.We look forward to hosting you again in the future.Best wishes from The Team.

10/10 優異

Jasmine

於 2024 年 2 月住了 1 晚
Front Desk Team 於 2024年3月22日的回應
Dear Jasmine,Thank you for your review, we really appreciate it.We look forward to hosting you again in the future.

8/10 不錯

Leni

於 2024 年 2 月住了 4 晚
Guest Services Team 於 2024年2月17日的回應
Dear Leni,Thank you for your review. We look forward to hosting you again next time. Best wishes from The Team.

6/10 一般

KELVIN

於 2024 年 2 月住了 3 晚
Front Desk Team 於 2024年3月22日的回應
Dear Kelvin,Thank you for your review, we really appreciate it.

6/10 一般

David

伴侶同遊
讚好:整潔度和設施服務
The room was clean and the bed was comfortable. In our room, the air conditioning didn’t work well enough and it was too warm for us both during the day and overnight. The WiFi didn’t work in our room either and we were told they would have to have their technician fix it. We were there for 2 nights and neither the air conditioning nor the WiFi were fixed in that time. The front reception is only open until 8 pm so there is no one to help after that time. For a nice hotel like this, we expect reception would be open until 10 pm and that they would have someone to fix A/C and WiFi on the premises.
於 2024 年 2 月住了 2 晚
Guest Services Team 於 2024年2月17日的回應
Dear David,Thank you for your review. We are sorry to hear about the issues you faced. They have been addressed, and our team is already following up. However, our apologies again for you not having them fixed while staying with us. We hope to have the chance to host you again in the future and provide you a better experience.Best wishes from The Team.

10/10 優異

真實旅客

讚好:整潔度和客房舒適度
Great stay!
Great stay! No problems. Front desk was very helpful with getting us extra laundry detergent and with having dinner delivered to the hotel. We loved having a washer and dryer in our room!
於 2024 年 2 月住了 1 晚
Guest Services Team 於 2024年2月12日的回應
Dear Guest,Thank you for your feedback, we really appreciate it.We are thrilled to know that you enjoyed your stay with us and that our facilities were convenient for you.Looking forward to hosting you againBest wishes from The Team.

10/10 優異

Bruce

讚好:整潔度和客房舒適度
Nice hotel in Frankton
A very nice hotel. I think it’s brand new. About 20 mins out from Downtown Queenstown, about 5 mins from airport. Well stay here again!
於 2024 年 2 月住了 4 晚
Guest Services Team 於 2024年2月12日的回應
Dear Bruce,Thank you for your review, we really appreciate it!We are glad to know that you enjoyed your stay with us and we can't wait to host you again in the future.Best wishes from The Team.

10/10 優異

Michelle

商務旅客
讚好:整潔度和客房舒適度
於 2024 年 2 月住了 2 晚
Guest Services Team 於 2024年2月10日的回應
Dear Michelle,Thank you for your feedback, we really appreciate it!Best wishes from The Team.

10/10 優異

boris

讚好:整潔度和客房舒適度
Pleasant stay
Pleasant stay, Amazing view all around this place!
於 2024 年 1 月住了 1 晚
Guest Service Team 於 2024年2月7日的回應
Dear Boris,Thank you for leaving your review, we really appreciate it :)We are glad to know that you enjoyed your stay with us and we hope to host you again in the future.Best wishes from The Team.

6/10 一般

Elmo

於 2024 年 1 月住了 1 晚
Front Desk Team 於 2024年1月24日的回應
Dear Elmo, Thank you for your feedback and for taking the time to review our hotel. Kind regards,

10/10 優異

Andre

讚好:整潔度、設施服務和住宿狀況
It was great to have modern washer and dryer in the room. Bus to Queenstown city center just block away but there are drinking and dining options nearby in shopping mall area.
於 2024 年 1 月住了 1 晚
Guest Service Team 於 2024年1月16日的回應
Hi Andre,Thank you for your feedback, we really appreciate it!We look forward to host you again in the future.Best wishes from The Team.

10/10 優異

Akshay

親子同遊
讚好:整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Guest Service Team 於 2024年1月16日的回應
Hi Akshay,Thank you for your review, we appreciate it!We look forward to host you again in the future.Best wishes from The Team.

10/10 優異

Cassie

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Super close to airport, easy parking, comfortable bed, friendly staff
於 2024 年 1 月住了 1 晚
Guest Service Team 於 2024年1月9日的回應
Dear Cassie,Thank you for much for your review, we appreciate it :)We are glad that you enjoyed your stay with us and look forward to host you again next time. Best wishes from The Team.

8/10 不錯

MASAYOSHI

家人同遊
讚好:整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Guest Service Team 於 2024年1月9日的回應
Dear Masayoshi,Thank you for your review.We hope to be hosting you again in the future.

10/10 優異

Jacqueline

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
We loved our stay and it was so convenient being close to airport. Staff were gorgeous, room was great . Our view was a bit yuck but no one’s fault, it’s a building site outside. The mountains looked great when we were outside. Walking distance to supermarket , cafes etc. we’ll go back for sure :)
於 2023 年 12 月住了 1 晚
Guest Service Team 於 2024年1月9日的回應
Dear Jacqueline,We are glad to hear that you enjoyed your stay with us, and we appreciate your review. We look forward to host you again in the future :)Best wishes from The Team.

8/10 不錯

Christine

家人同遊
讚好:整潔度和客房舒適度
Great location for families
We enjoyed being 5 mins walk from the Remarkable Shopping Centre with good supermarket, eateries and bus transport to town centre and Arrowtown. Also there are fun indoor activities for kids, summer market and a good library just up the road. The apartment itself has all you need, including washer and dryer though not internet/tv connection which was frustrating for kids. Also the good cafe downstairs was closed in this peak holiday time which was very disappointing. Although there was initially poor communication with reception staff I was impressed at their handling of a midnight fire alarm crisis - fortunately a false alarm but evacuation went perfectly.
於 2023 年 12 月住了 2 晚
Front Desk Team 於 2024年1月2日的回應
Dear Christine, Thank you for your feedback and for taking the time to review our hotel. We're glad to know you had an overall pleasant stay with us. We apologize about the cafe downstairs being closed; however, because it doesn't belong to us (it's a separate business), we can't do much about its being closed at the moment. Believe us, we wish they were open, too! There's another cafe that belongs to the same chain that's just a minute walk from our hotel that our guests may want to choose to visit, and other options within walking distance as well in the Remarkable Shopping Centre just 2 minutes from our hotel. We hope to see you again soon!Kind regards,

10/10 優異

Ramayan (Los Gatos)

讚好:整潔度和住宿狀況
The hotel is near the airport and there isn’t anything nearby or walking distance. Queenstown downtown area is about 15-20 mins drive so that is the only issue here. The hotel room and amenities are excellent.
於 2023 年 12 月住了 3 晚
Front Desk Team 於 2023年12月27日的回應
Dear Ramayan, Thank you for your feedback and for taking the time to review our hotel. While our area is not CBD, there are cafes, restaurants, retail shops, and a supermarket within a 2-minute walk from our hotel. There's also Five Mile Shopping Centre, with plenty more options (including banks and Kmart), just a 5-minute drive from our hotel. Our best asset is being close to the airport, near the mountains, and surrounded by nature, while still having the necessary shops around. We hope to see you again next time!

10/10 優異

Gaurav

親子同遊
讚好:整潔度、設施服務和住宿狀況
Beautiful hotel, ample car parking, child friendly hotel with nice kitchenette and mountain views :) Loved our stay!
於 2023 年 12 月住了 6 晚
Front Desk Team 於 2023年12月26日的回應
Dear Jean Baptiste,Thank you for your feedback and for taking the time to review our hotel. We're very happy to know you had a pleasant stay with us, and we hope to see you again soon!Kind regards,

10/10 優異

Michiyo

於 2023 年 12 月住了 1 晚
Guest Service Team 於 2024年1月31日的回應
Hi Michiyo,Thank you for your review, we really appreciate it.We hope to host you again in the future.Best wishes from The Team.

6/10 一般

Latoya

讚好:整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Front Desk Team 於 2023年12月19日的回應
Dear Latoya, Thank you for your feedback and for taking the time to review our hotel. We're glad to know you had an overall pleasant stay with us and we hope to see you again soon.Kind regards,Front Desk Team